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Verified Profile
LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, we empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Our leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment.
- Banking
- Consumer-services
- Financial-services
- Information-services
- Information-technology-services
- Retail
- Telecommunications
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Blogs
LiveVox Core Features
- Contact Database
- Contact Import/Export
- Daily Call List
- Interaction Tracking
- Lead Management
- Reminders
- Search/Filter
- Segmentation
- Shared Contacts
- Templates
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Messaging
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
- Call Monitoring
- Call Recording
- Call Scheduling
- Call Transfer
- Campaign Management
- Lead Management
- List Management
- Scripts & Surveys
- Voicemail Detection
LiveVox Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
