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LiveZilla

Turn website Visitors into Customers.

5.0 1 Reviews
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We want to help you to get your Customer Support onto the next level. Our software is focused on keeping sensitive data under your own control since data privacy is one of our main goals. LiveZilla includes a live chat software with multi-website support, visitor monitoring and a help desk system that allows you to not only integrate emails that you receive from customers but also messages from Twitter and Facebook into your ticket system. 10 years of experience in the field of Customer Support Software and over 100.000 happy LiveZilla users make us the perfect all-in-one solution for every webmaster.

LiveZilla GmbH

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LICENSING & DEPLOYMENT

  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Chat

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

LiveZilla Core Features

Help Desk

  • Analytics & Reporting
  • Customization
  • Online Application
  • Document Sharing
  • Call Routing
  • Email Integration
  • Knowledge Base
  • Live Chat
  • Multilingual
  • Customizable Branding
  • Ticketing Management

Live Chat

  • Alerts/Notifications
  • File Transfers
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Team Chat
  • Secured Encryption
  • Email Integration

LiveZilla Pricing

Pricing Type

  • Free

Payment Frequency

  • One-Time Payment
  • Free
Vendor pricing page

LiveZilla Reviews

5.0 1 Reviews
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LiveZilla is a self-hosted live chat software with a multi-website support that helps businesses of all sizes improve customer service.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
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Review Summary

Amazingly crafted software with all the important features that include customizable branding, workflow configuration, and ticket management that make it much fast and useful and make our life very easy. It is a sufficient help desk tool for any business. Nothing is fancy in it and that’s great. It improves customer service.

Which features have you used in LiveZilla?

Help Desk Software

How long have you used LiveZilla?

7 Months

How frequently you use LiveZilla?

Daily

What do you like the most about LiveZilla?

Easy to access as well as easy to use.

Very convenient and user-friendly.

Their customer support is superb.

What do you like the least about LiveZilla?

The user interface can be made better.

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