Newfies-Dialer

Newfies-Dialer is a predictive and auto-dialer designed for call centers and telecoms companies that want to provide branded services to their customers. Newfies-Dialer is Multi-Tenant, has billing, uses your own VoIP telco and can be white-labelled. There is no minimum contract duration. Auto-dialers and Predictive Dialers increase agent productivity by reducing time spent dialling and waiting for the call to connect. Industry figures suggest that predictive dialling can increase agent's time on the phone from 15 minutes in the hour to above 45 minutes in the hour. Newfies-Dialer includes:- - Interactive Outbound IVR - Predictive Dialer - Press-1 Campaigns - Voice Broadcasting - Phone Surveys - Voicemail Detection - Inbound Calling - Agent Interface - Outbound SMS campaigns Newfies-Dialer is used extensively in the following industries:- - Political Campaigning - Debt Collection
- Appointment reminders - Marketing - Lead Generation