Noble Solution Suite

Advanced Solutions for Contact Centers

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Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Management, and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, resource management, and compliance tools for companies of all sizes. Our premise, cloud, and hybrid platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging and self-service, regulatory compliance, interaction analytics, workforce management, gamification, robotic process automation and decisioning.
Noble Systems

Screenshot & Video

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • On Premises
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies
  • Whitepapers
  • On-Site Training

Noble Solution Suite Core Features

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management

IVR

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Mail

Predictive Dialer

  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • Call Transfer
  • Campaign Management
  • Lead Management
  • List Management
  • Rewards & Gamification
  • Scripts & Surveys
  • Voicemail Detection

Noble Solution Suite Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

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