Podium

Get chosen, every time.

5.0 1 Reviews
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Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation convenient by allowing the conversation to be text based. See how Podium is making it easier for your customers and how Webchat can work for your business. Podium is trusted by 180,000+ users.
Podium Corporation
2014
United States
2 Industries
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

SUPPORT

  • Email
  • Chat
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinar

Podium Core Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • File Transfers
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Visitor Tracking

Review Management

  • Analytics & Insights
  • Dashboard
  • Feedback Management
  • Response Management
  • Response Templates
  • Review Generation
  • Review Monitoring
  • Review Notifications
  • Social Sharing

Team Communication

  • Activity/News Feed
  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Meeting Management
  • Mobile Access
  • Real-time Chat
  • Task Management

Customer Experience

  • Action Management
  • Dashboard
  • Feedback Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

Reputation Management

  • Analytics & Insights
  • Custom Dashboard
  • Multi-Channel
  • Response Management
  • Review Alerts
  • Review Generation
  • Review Marketing
  • Review Monitoring
  • Social Monitoring

Lead Management

  • Contact Management
  • Email Integration
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Segmentation
  • Pipeline Management

Self Storage

  • Customer Management
  • Lead Management

Podium Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
Vendor pricing page
  • 14 Days Trial

Plans & Packages

Standard
$289 Per Month

Podium Reviews

5.0 1 Reviews
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Podium is a webchat that allows us to contact and chat with customers in real-time which is helpful for our business to stand out online.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Switched from

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Review Summary

It is a great chat system, and I am so happy to be able to use this solution and its features. I made the right choice. it is good for receiving notifications for an online chat from the website. It's working perfectly for me.

Which features have you used in Podium?

Live Chat Software , Reputation Management Software , Team Communication Software , Customer Experience Software

How long have you used Podium?

7 Months

How frequently you use Podium?

Daily

What do you like the most about Podium?

Incredibly helpful and useful tool.

The support team is good and I really like their service.

Easy to use and easy to handle.

What do you like the least about Podium?

Good solution but surely can be better.

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