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Quiq

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5.0 1 Reviews
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Every month, billions of people use Facebook to connect with their friends and favorite brands. Facebook messenger for business allows brands to have more meaningful conversations with their customers. Quiq combines the power of technology with the social experience so that Facebook users can initiate a conversation directly with your company or as a call to action on one of your Facebook ad campaigns.
Quiq

Screenshot & Video

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Quiq Core Features

Live Chat

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics

SMS Marketing

  • Contact Management
  • Mass Texting
  • Message Personalization
  • Repeating Messages
  • Scheduled Messaging

Customer Engagement

  • Communication Management
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • Self Services

Customer Experience

  • Customer Segmentation
  • Dashboard
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis

Conversational Marketing Platform

  • Appointment Scheduling
  • Audience Targeting
  • Chatbot
  • Group Messaging
  • Human Handover
  • Lead Distribution
  • Lead Qualification
  • Live Chat
  • Multi-Channel Communication
  • Product Recommendations

Quiq Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page

Quiq Reviews

5.0 1 Reviews
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Quiq is a leading customer service messaging platform designed to connect consumers with enterprises.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

NetSuite

Switched from

Arena

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Review Summary

Awesome live chat software, does the job for my website. I have been using this software for 10 months and I must say that working with it is really enjoyable. It has helped us a lot with a support system and closing more sales. It worked more than other software.

Which features have you used in Quiq?

Live Chat Software , SMS Marketing Software , Customer Experience Software

How long have you used Quiq?

10 Months

How frequently you use Quiq?

Daily

What do you like the most about Quiq?

It is an easy-to-implement and easy-to-use tool.

Provides great integration with Oracle.

It is a Smooth, simple and convenient solution.

What do you like the least about Quiq?

More customization options could make it more useful.

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