Re:Desk

BEST TICKETING SYSTEM FOR SMALL BUSINESS

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Customer service help desk ticketing software for small business including cloud (Saas) and downloadable version. - it ready help desk - downloadable version - Saas web based version - Ecommerce ready - Multi-site (multi-store) connection - Multivendor ready help desk - Easy to use, 10 min to setup - Everything you need to start supporting customers. Ecommerce ready customer help desk ticketing system is the best solution to organize customer support service for your online or multivendor store, for small business or medium. Re:Desk ticketing software shows order details in case customer contacted you through your ecommerce online store or defined order number through the contact form.
Re:Desk

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

Re:Desk Core Features

Help Desk

  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Dashboards
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Response Template
  • Ticketing Management

Customer Service

  • Alerts/Notifications
  • Help Desk
  • Knowledge Base
  • Self-Service Portal

Service Desk

  • Change Management
  • CMDB
  • Incident Management
  • Knowledge Base
  • Reports
  • Self Service Portal

Re:Desk Pricing

Pricing Type

  • Flat Rate

Free Version

  • Yes

Payment Frequency

  • One-Time Payment
  • Free
Vendor pricing page
  • 30 Days Trial

Plans & Packages

Standard
$250 One-time

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