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SmartAction Speech IVR System

Conversational AI. Less Hard.

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SmartAction provides cloud-based AI-powered Virtual Agent solutions for contact centers. SmartAction's solutions make it easy for enterprises to automate the repetitive conversations handled by live agents, with seamless integrations to existing contact center technology and data sources. SmartAction delivers its conversational AI solution as a service through a team of CX experts who guides brands through the transformation to automation.
SmartAction

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based

SUPPORT

  • Chat
  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

SmartAction Speech IVR System Core Features

Speech Recognition

  • Audio Capture
  • Automatic Transcription
  • Concatenated Speech
  • Custom Dictionary
  • Customizable Macros
  • Multi-Language
  • Speech-to-Text Analysis
  • Voice Recognition

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Interactive Voice Response
  • Manual Dialer
  • Queue Management
  • Voicemail

IVR

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail

SmartAction Speech IVR System Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page

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