SparkTG

Cloud Contact Center Solution for Businesses.

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SparkTGs' Virtual Contact Center Lite makes business communications elegant, tracked and easily accessible for future references. Just like a receptionist handles and manages all your incoming calls by giving the caller an excellent experience and if required transferring them to the right person in the office, similarly, SparkTG Virtual Contact Center Lite helps you create your brand value and give your professional image to your customer. While doing so the solution also captures all details for each call along with the compete call recording.
SparkTG

Screenshot & Video

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

SUPPORT

  • Chat

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies

SparkTG Core Features

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail

IVR

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Messaging
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail

Telephony

  • Auto-Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • IVR/Voice Recognition
  • Predictive Dialer
  • Operations Management
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

SparkTG Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription

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