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SuiteCRM

Open source CRM application for businesses.

4.7 3 Reviews
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SuiteCRM’s revolutionary Hosted Service ends per-user charging, ends charging for premium features & ends vendor lock-in. Take back control & scale CRM throughout your business at massively reduced cost without fear of hidden charges. Know your customer by creating a central repository for all your customer data enabling you to gain key insights that can be used to enhance and nurture your business relationships. Increase productivity across your organisation using our open REST API allowing you to integrate CRM with core business systems, enabling you to share and collaborate across any boundaries.
SalesAgility

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

SuiteCRM Core Features

CRM

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • File Management
  • Lead Management
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Security

Sales Force Automation

  • Channel Management
  • Contract Management
  • Email Marketing
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Sales Forecasting
  • Workflow and Approvals

Lead Management

  • Contact Management
  • Lead Capture
  • Lead Nurturing
  • Lead Segmentation
  • Pipeline Management
  • Operations Management
  • Sales Tracking

SuiteCRM Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page
  • 30 Days Trial

SuiteCRM Reviews

4.7 3 Reviews
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  • Most Recent
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Calvin Willis

SuiteCRM\'s mobile-friendly interface has made things easy for our workers, no matter where they are in the world

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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Review Summary

Our medium-sized software download company Moo Soft has utilized the open-sourced SuiteCRM for three years to manage our global workforce of contract workers. It has very useful features such as customizable dashboards, workflow automation, and good integration with our other popular web applications. The biggest advantage is that it is really affordable to be open-sourced. However, this also leads to its disadvantage as it is a bit more challenging to use for those not technically minded as you do need a bit of technical knowledge to set up and manage the software.

How frequently you use SuiteCRM?

Daily

It\'s a powerful CRM software that offers all advanced features and integration with accounting software like Xero to enhance your business.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Wordpress

Switched from

C2CRM

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Review Summary

Overall this software is simple and easy to use. I am using this software system for my CRM process and to create smart accounting. It easily collaborates with accounting software for managing and organizing accounting activities such as generating invoices, tracking key customer metrics, billing and expenses.

Which features have you used in SuiteCRM?

CRM Software , Lead Management Software , Sales Force Automation Software

How long have you used SuiteCRM?

10 Months

How frequently you use SuiteCRM?

Daily

What do you like the most about SuiteCRM?

Automation of all processes reduces the chance of any error.

Software is highly customisable.

Accessible from anywhere in the world.

What do you like the least about SuiteCRM?

Beginners need some training to operate this system.

Lots of integrations are required.

A great alternative to similar CRMs that are both open source and SaaS.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Mailchimp

Switched from

Vtiger CRM

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Review Summary

This application is used by our sales staff to track leads, prospects, and generate estimates and invoices. Our part numbers were imported from Excel. It has given us the ability to add custom fields as well as build unique PDF templates for the quotes. Every day, we use SuiteCRM. We like that it's free and that we can host it locally rather than on the cloud. We like to keep our important softwares and systems on our local server rather than on the internet and SuiteCRM has fulfilled that need perfectly.

Which features have you used in SuiteCRM?

Lead Management Software , CRM Software , Sales Force Automation Software

How long have you used SuiteCRM?

8 Months

How frequently you use SuiteCRM?

Daily

What do you like the most about SuiteCRM?

The software is very robust and agile at the same time.

The Interface is very much easier to work with and easy to grasp even for new employees.

I personally liked the way they provide their services and their support.

What do you like the least about SuiteCRM?

Some integration modules are a little bit glitchy and not up to the mark.

Big reports take too much time getting generated, sometimes they don’t even get generated.

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