SupportBee

Ticketing System for High Touch Customer Service.

5.0 1 Reviews
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SupportBee enables your entire team to engage in meaningful conversations with people and turn them into happy and profitable clients.
SupportBee

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

SupportBee Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Interaction Tracking
  • Live Chat
  • Ticketing Management

Ticketing

  • Event Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Seating Management
  • Reporting & Analysis
  • Ticket Reservations

SupportBee Pricing

Pricing Type

  • Flat Rate

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
Vendor pricing page
  • 14 Days Trial

Plans & Packages

Standard
$13 Per Month

SupportBee Reviews

5.0 1 Reviews
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SupportBee is a lean help desk solution that allows you to manage customer support emails easily designed for collaborative teams.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

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Review Summary

Excellent ticketing tool!! Some important as well as very useful features this platform includes are a team messaging tool, third-party integrations, and alert/ escalation. This solution makes it a breeze to streamline communications. With the help of this tool, I always stay updated on incoming new tickets and customer responses.

Which features have you used in SupportBee?

Help Desk Software , Ticketing Software

How long have you used SupportBee?

8 Months

How frequently you use SupportBee?

Daily

What do you like the most about SupportBee?

Very nice, simple and easy-to-use features.

User-interface is very friendly as well as intuitive.

Lots of useful and powerful features.

What do you like the least about SupportBee?

Initially, it is a bit confusing but later you find it very convenient.

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