TeamSupport

Customer-focused Customer Support Software.

5.0 1 Reviews
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TeamSupport is customer support software built for B2B software and technology companies. Our dedicated customer and contacts databases help you manage customers at the company level, and better understand them so you can provide proactive support. Our collaborative approach to B2B customer support lets your entire team work together to solve customer issues faster and more efficiently.
TeamSupport
2008
United States
5 Industries
1 Language

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Chat
  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

TeamSupport Core Features

Help Desk

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Live Chat
  • Ticketing Management

Customer Service

  • Feedback Management
  • Help Desk
  • Self-Service Portal
  • Social Media Integration

Customer Success

  • Alert/Notification
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management

TeamSupport Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page
  • 14 Days Trial

TeamSupport Reviews

5.0 1 Reviews
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TeamSupport is a post-sale award-winning customer support software that is specifically designed for customer-centric businesses.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

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Review Summary

Awesome product with awesome performance. it is a very useful product for B2B organizations. It works as described and I feel it is a great tool for ticket management and customer management. Good experience with its features especially emails alert and satisfied with its services.

Which features have you used in TeamSupport?

Help Desk Software , Customer Service Software

How long have you used TeamSupport?

7 Months

How frequently you use TeamSupport?

Daily

What do you like the most about TeamSupport?

It has a very nice, smooth and clean interface.

Easy to use and well-organized software.

The UI is very much user-friendly.

What do you like the least about TeamSupport?

A little bit difficult to set up for me but it seems to work well.

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