Tidio

"Never leave your customer without an answer"

5.0 2 Reviews
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Tidio's primary focus has been the creation and development of SaaS (Software as a Service). Our hard work over the years has culminated in Tidio, one of the top live chat applications in the world today. With more than 160,000 clients around the globe, Tidio enhances the day-to-day customer experiences of small businesses and micro-enterprises. The app merges live chat and chatbots in one tool to help you skyrocket your sales and level of customer service. Imagine that a potential client wants to leave you; the Tidio Chatbot can engage them 24/7 (you don’t even have to be online!), offering them help in case of an issue, or asking them for an email address for later contact. Your client is happy, and you have a new lead. Isn’t that excellent customer service?
Tidio

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Chat
  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies

Tidio Core Features

Live Chat

  • Alerts/Notifications
  • Chat Bots
  • File Transfers
  • Geo Targeting
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Tidio Pricing

Pricing Type

  • Free

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free

Tidio Reviews

5.0 2 Reviews
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Tidio is a multifunctional customer experience solution with live chat and chatbot functions that enable to actively generate more leads and sales.

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  • Features
  • Customer Support
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Review Summary

Fantastic software!! this is what I have been searching for. It is best for businesses, and business people and chat with customers. It does everything that it is required to do. Its notification option is awesome and the customer experience is definitely better with this software.

Which features have you used in Tidio?

Live Chat Software

How long have you used Tidio?

17 Months

How frequently you use Tidio?

Daily

What do you like the most about Tidio?

It is simple to set up and also very extendable.

Easy to provide support from anywhere.

It has all the amazing features.

What do you like the least about Tidio?

Great software but some bugs are there.

Crystal Diaz

One of my favorite apps to use!

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  • Customer Support
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Review Summary

Role: Senior SEO Specialist at Mdrive Easy to use and fun interactive experience with our customers!
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