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TOPdesk

Better support, happy customers.

5.0 1 Reviews
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TOPdesk is one of the fastest-growing service management providers worldwide. Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform. Spend less time registering tickets and more time delivering the best service possible. Thanks to our integrations and open API, you can easily connect TOPdesk with your favorite tools. It’s up to you how TOPdesk works best for your organization. Whether it’s processing incoming tickets or collaborating with multiple service teams in one tool. From ITSM and CAFM to ESM and more: we’ve got the flexibility & features to fit any organization.
TOPdesk
1993
Netherlands
  • Information-technology-services
1 Industry
  • English
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Training

  • In-person

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • Infographics
  • Case Studies
  • Whitepapers
  • On-Site Training

TOPdesk Core Features

Service Desk

  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Mobile Access
  • Procurement Management
  • Remote Control
  • Self Service Portal
  • SLA Management

Incident Management

  • Alerts/Notifications
  • Incident Reporting
  • OSHA Compliance
  • Task Management
  • Ticket Management

ITSM

  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

IT Management

  • Asset Management
  • Compliance Management
  • Inventory Management
  • Maintenance Scheduling
  • Network Monitoring
  • Patch Management
  • Remote Access/Control
  • Reporting & Analytics

TOPdesk Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • Yes

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page
  • 30 Days Trial

TOPdesk Reviews

5.0 1 Reviews
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Topdesk more and more tool for all tasks

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  • Features
  • Customer Support
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Review Summary

We are already using Topdesk for more than 10 years. And with all-new features even more and more. It is part of our workflow for incident, service desk and developing tasks. Easy to use and also very helpful for evidence for Audits. Since a few months also using Operations management and Change management. A satisfied user.
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