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TOTANGO

Run any customer journey, easily and at scale.

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Totango is a Customer Success Platform that drives action and focuses for teams and predictable results for management. Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.
Totango

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LICENSING & DEPLOYMENT

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Whitepapers

TOTANGO Core Features

Customer Success

  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Task Management

Customer Engagement

  • Communication Management
  • Feedback Management
  • Reporting/Analytics

Customer Experience

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Predictive Analytics
  • Survey/Poll Management
  • Trend Analysis

TOTANGO Pricing

Pricing Type

  • Free

Payment Frequency

  • Quote Based
  • Free
Vendor pricing page

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