Vision Helpdesk

Multi Channel Help Desk Software

(0 Reviews)
About Vision Helpdesk
A robust all-in-one multi-channel ticket management software that allows users to centralize all their customer conversations via phone, chat, email, web portal, Facebook, and Twitter.
Vision Helpdesk
Multi Channel Help Desk Software
0.00/5 (0 Reviews)
Help Desk Software Features
  • Analytics & Reporting
  • Email Integration
  • Escalation
  • Multilingual
  • Knowledge Base
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing management
  • Alerts
  • Customer Review
  • Customization
  • Dashboards
  • Document Storage
  • Interaction Tracking
  • Live Chat
Customer Service Software Features
  • Help Desk
  • Live Chat
  • Response Templates
  • Self-Service Portal
  • Social Media Integration
  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Knowledge Base
Service Desk Software Features
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Self Service Portal
  • SLA Management
  • Procurement Management
  • Remote Control
  • Reports
Other Informartion

Deployment

  • Cloud Hosted
  • On-Premise
  • Open API

Devices Supported

  • Windows
  • Mac
  • Linux
  • Android
  • iPhone/iPad
  • Web-based

Pricing Model

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment
  • Free

Resources

  • Help Guides
  • Webinars
  • Video Guides
  • Blogs
  • Infographics
  • Case Studies
  • Whitepapers
  • On-Site Training

Support

  • Phone
  • Live Chat
  • Online (Ticket)
  • Email
  • Business Hours

Business Size

  • Small
  • Medium
  • Large
  • Freelancer
Key Details
Software trial:

30 Days

Starting Price:

$12.00/Month

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