Zendesk Support

Customer Service Software & Remote Support Software

(0 Reviews)
Zendesk’s powerful and flexible customer service software and engagement platform scale to meet the needs of any business, from startups and small businesses to growth companies and enterprises.
Zendesk Support
Customer Service Software & Remote Support Software
(0 Reviews)
Help Desk Software Features
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Email Integration
  • Escalation
  • Knowledge Base
  • Multi-Channel
  • SLA
  • Ticketing management
  • Alerts
  • Dashboards
  • Document Storage
  • Interaction Tracking
  • Multilingual
  • Response Template
  • Live Chat
Customer Service Software Features
  • Help Desk
  • Response Templates
  • Self-Service Portal
  • Social Media Integration
  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Knowledge Base
  • Live Chat
Call Center Software Features
  • Call Logging
  • Call Scripting
  • Escalation Management
  • Manual Dialer
  • Queue Management
  • Call Recording
  • Campaign Management
  • Conference Calling
  • Interactive Voice Response
  • Predictive Dialer
  • Reporting & Analytics
  • Voicemail
IVR Software Features
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Phone Key Input
  • Survey Manangement
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Messaging
Other Informartion

Deployment

  • Cloud Hosted
  • Open API
  • On-Premise

Devices Supported

  • Windows
  • Mac
  • Linux
  • Android
  • iPhone/iPad
  • Web-based

Pricing Model

  • Monthly Payment
  • Annual Subscription
  • Free
  • Quote Based
  • One-Time Payment

Resources

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training
  • Webinars
  • Infographics
  • Whitepapers

Support

  • Phone
  • Online (Ticket)
  • Email
  • Live Chat
  • Business Hours

Business Size

  • Small
  • Medium
  • Large
  • Freelancer
Key Details
Software trial:

14 Days

Starting Price:

Contact Vendor

Check vendor pricing
Platforms:
GoodFirms