Zoom

Best web & video conferencing and Webinars

4.7 50 Reviews
Visit website
Write a Review
Unclaimed Profile
Zoom Meetings are easy, reliable, and secure, providing HD video, audio, and content sharing across everything from your mobile and desktop devices to telephones and conference room systems. Special features include cloud and local recording with transcripts and multi-user annotation capabilities via screen share. Easy access with one click, chat across platforms and share files all with encrypted, compliant settings for extra security.
Zoom Video Communications
2011
United States
8 Industries
1 Language

Screenshot & Video

1/2

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars

Zoom Core Features

Web Conferencing

  • Group Collaboration
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Real Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing

Remote Work

  • Audio/Video Calls
  • Collaboration
  • Employee Monitoring
  • File Sharing
  • Meeting Management
  • Project Management
  • Remote Access
  • Security

Video Conferencing

  • Auto Framing
  • Electronic Whiteboards
  • File Sharing
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Polls & Survey
  • Presentation Streaming
  • Real Time Chat
  • Record & Playback
  • Screen Sharing
  • Verified Security

Screen Sharing

  • Audio/Video Conferencing
  • Collaboration Tools
  • Desktop/Browser Sharing
  • Event Scheduling
  • File Sharing
  • Live Chat/Text
  • Mobile Screen Sharing
  • Screen Capture
  • Screen Mirroring
  • Session Recording

Training

  • Asynchronous Learning
  • Blended Learning
  • Built-in LMS
  • Corporate Training
  • Educational Training
  • Mobile Learning
  • Track Training
  • Virtual Training

Personal Trainer

  • Attendance & Scheduling
  • Client Management
  • Online Booking

Coaching

  • Appointment Scheduling
  • Business Coaching
  • Client Management
  • Dashboard
  • Program Management

Zoom Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • Yes

Payment Frequency

  • Monthly Payment
  • Annual Subscription

Plans & Packages

Standard
$149.99 Per Month

Zoom Reviews

4.7 50 Reviews
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Subhrojyoti Roy

Zoom: A Comprehensive Platform for Seamless Virtual Meetings

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Zoom's user-friendly interface enables effortless navigation and scheduling while its reliable performance ensures high-quality audio and video, catering to varying internet speeds for a smooth meeting experience. The platform's extensive feature set, including screen sharing, breakout rooms, and encryption measures, enhances collaboration and privacy, complemented by seamless cross-platform compatibility across devices, although occasional connectivity issues during peak times and limited advanced features in the free version remain noteworthy considerations. Overall, Zoom delivers a dependable and feature-rich environment, fostering effortless communication and collaboration among participants in virtual meetings.

Which features have you used in Zoom?

Video Conferencing Software

How long have you used Zoom?

2 Years

How frequently you use Zoom?

Weekly

How do you find pricing of Zoom?

mid-tier

What do you like the most about Zoom?

Ease of Use: Zoom's user-friendly interface makes it accessible to individuals of varying technical expertise. Navigating the platform, scheduling meetings, and inviting participants is intuitive and straightforward. Reliability: Zoom generally offers stable and high-quality audio and video, ensuring a seamless meeting experience. Even with fluctuating internet connections, Zoom often adjusts video quality to maintain a consistent connection

What do you like the least about Zoom?

Ease of Use: Zoom's user-friendly interface makes it accessible to individuals of varying technical expertise. Navigating the platform, scheduling meetings, and inviting participants is intuitive and straightforward. Reliability: Zoom generally offers stable and high-quality audio and video, ensuring a seamless meeting experience. Even with fluctuating internet connections, Zoom often adjusts video quality to maintain a consistent connection

Noor UL Ain

Zoom is the best online tool to connect wuth the community.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Zoom has become an integral part of my social life while nothing beats in person gathering zoom provides a reliable platform to stay connected with friends family especially when miles apart.

Which features have you used in Zoom?

Video Conferencing Software

How long have you used Zoom?

1 Years

How frequently you use Zoom?

Daily

How do you find pricing of Zoom?

inexpensive

What do you like the most about Zoom?

Its an amazing app that allows the user to share their screen along using white board which includes preset whiteboard as well the user can annotate and explain things in modern way.

What do you like the least about Zoom?

The default setting for notification can be overwhelming getting constant alerts can b distracting and finding the right balance is a bit tricky.

Sundus Shahid

Great platform to arrange meetings.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

A great platform to connect with others and to arrange professional meetings .I find the Zoom app to be incredibly useful and convenient, especially for virtual meetings and video conferences. It has a user-friendly interface and offers a range of features like screen sharing, breakout rooms, and chat functionality.

Which features have you used in Zoom?

Video Conferencing Software

How long have you used Zoom?

1 Months

How frequently you use Zoom?

Monthly

How do you find pricing of Zoom?

inexpensive

What do you like the most about Zoom?

Interface

What do you like the least about Zoom?

Nothing so far

suchitra biswal

Overall experience about zoom

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

I would simply say that it has been the software we ever needed. The new additional exiting and helpful features have taken the experience to new heights . Its simply the best.overall zoom is very helpfull for me always when i need to give lacture or to give understanding to my alll mates.it is one of the best platform for video confrencing and meeting.

Which features have you used in Zoom?

Remote Work Software , Video Conferencing Software

How long have you used Zoom?

2 Years

How frequently you use Zoom?

Daily

How do you find pricing of Zoom?

mid-tier

What do you like the most about Zoom?

i am very glad to say that i am very satisfied with zoom application. It is most widely used in world and having best features for remotely confrencing.

What do you like the least about Zoom?

more control features like notification for the presenter or ping for someone if he is not focusing

The best part is that it can host a large audience based on the conference

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

We Fast People Finder use Zoom. My company has used this software for a year now, and we engage the platform once every week. It is a fantastic web conferencing software that offers high-quality video and is very easy to use. It can also be used for free, at no extra cost. It can host a large audience based on the conference, from a business meeting of a few persons to one thousand (1000) people and even larger conferences of about ten thousand 10,000 to fifty thousand 50,000 people. On the other hand, it requires recurring subscriptions. It is reasonably priced at the starter's level, but one subscription is not enough. These many subscriptions end up incurring unwanted expenses and costs. There is also the issue of Zoombombing. This is a new occurrence on the platform. It results in unwanted individuals crashing into a conference call.

How frequently you use Zoom?

Daily

Caitlyn Parish

It has been an excellent tool for our business and has helped us to save time and money

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

We Cicinia UK have been using Zoom for around two years now. I would personally recommend Zoom. It is a popular web conferencing software used by many businesses and organizations. It is easy to use and has a wide range of features & functionality. The customer support is also excellent. Overall, I think it offers good value for money. It is very user-friendly and easy to set up. It also has many features, such as recording meetings, which can help businesses. Customer support is excellent. I have never had problems with Zoom, and their customer service team has always been beneficial. It can be expensive for larger businesses. It also doesn't have as many integrations as some of the other web conferencing software on the market. However, I think the pros outweigh the cons, and it is still an excellent option for businesses of all sizes.

How frequently you use Zoom?

Daily

The user interface is intuitive and easy to use, the audio and video quality is great

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

We PalaLeather use Zoom. The best web conferencing software, in my opinion, is Zoom. I have used it for about two years, and it never let me down. There are a lot of features and functions that come with Zoom, and they are constantly adding new ones. customer support is excellent. The integrations are also great. I have it integrated with my CRM, and it works seamlessly. Overall, I highly recommend Zoom for web conferencing.

How frequently you use Zoom?

Daily

Polivanio da Silva Silva Camilo

Zoom software is constantly evolving the best video conferencing software

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

I never thought I would be able to have meetings this efficient until I started using Zoom software. The video and audio quality is amazing and it's so easy to use that it inspires me. I can't believe it, because I was looking for a software and the zoom meeting impresses me at every meeting with the incredible new functions that I discover in it! Zoom software is the best video conferencing software available on the market today. I already use it for team meetings, client calls and even for personal use and I have never been disappointed with the Zoom meeting software. The quality is great, it's easy to use, and there are many essential features in the software. Highly recommended for all professionals!

How long have you used Zoom?

4 Years

How frequently you use Zoom?

Weekly

What do you like the most about Zoom?

The video and audio quality is amazing and it's so easy to use that it inspires me.

The quality is great, it's easy to use, and there are many essential features in the software. Highly recommended for all professionals!

The support is efficient and helpful, fast service that solve our problems effectively.

What do you like the least about Zoom?

there is no downside to zoom meeting software for me.

Improvements to implement new features and options, thus making the software much more complete.

Add new security methods in the software, and thus have greater security.

Ensure maximum security

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

At VPNRanks, we were forced to work from home 2 months ago due to the rise of this COVID pandemic going on.

We have been staying connected for 9 hours through Zoom. The productivity has surely been affected but we have been making sure that it stays intact and doesn't drop significantly by being constantly in contact to keep the environment just like the offices.   

We have also been using tools like VPNs and VPS to ensure maximum security while connecting to our work servers from home. Your home systems may not be secure and since the company data is critical and confidential, allowing you to work from home poses a lot of risks. A VPN takes care of that problem.

A dedicated IP is also required to white list users to access the company domains and systems remotely. So it is required to make sure that the VPN you choose offers a dedicated IP.

Provides quality video and audio

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

As I am working from home for almost 100 days and using one so I would like to put in my two pennies worth.

At How to stream to manage the remote workforce is Zoom. There are plenty of benefits it offers which made our company use it to create a virtual office environment. Some of its pros are:

1. It provides quality video and audio, even screen sharing quality is excellent

2. It has a user-friendly interface that makes it easy to understand and use 

3. It offers a variety of meeting settings making it the best tool for daily teleconferencing activities

4. It is compatible with different operating systems like Windows and Android

5. Scheduling a meeting is quite easy

Its Cons are as follows:

1. Customer support could be more advanced(Needs improvement)

2. High throughput(Internet Speed) is required for a stable connection

3. Cybersecurity is required to be bolstered(Recent Zoom Bombers matter that took place in March)

It\'s great for video meetings and presentation

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

We are a completely remote company (Prime Plus Mortgages) and we use zoom

It's great for video meetings and presentation - cons privacy and have to have professional accounts to invite in advance.

Zoom is experiencing a boom.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

At Credit Repair Companies, we use Zoom. Zoom is experiencing a boom. There's a reason this business is on fleek right now and that becauses it’s not just all bells and whistles, it’s the best web conferencing software we’ve ever used by a country mile.

 It’s incomparable to all the others.

 Even the basic level for Zoom is comprehensive enough for 99% of all businesses, as it offers up 100 participants -  at the same time - for Free! Oh, it's limited to 45 mins per meeting - but honestly if your meetings are longer than that you’ve got bigger fish to fry.

 But, if you do need more meeting time, everyone can just set up another meeting after 45 mins and do it all again. 

 The screen sharing is common among most webinar software but where it truly stands out is the breakout room, this stops the main meeting getting sidetracked where people can split off into hubs to discuss other matters - excellent for department issues which don’t concern the rest of the company.

 A lot less buffering than other software I used, which is usually the achilles heel of all webinar software, bar this one. It seems like they’ve done their research and found out what the biggest issue is and solved it before launching their product.

 It’s also consistent across devices, mobile phone - laptop - desktop - none of them suffers in quality, you can’t tell the difference, unlike most webinar software.

They\'ve done a remarkable job

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

I'm the CEO of an online business and we've recently transitioned all employees to remote work contracts.

Although we've always made use of web conferencing, our communications have increased due to the pandemic, and with our move to fully remote work.

At Home GroundsOur number one choice for web conferences was - and still is - Zoom.

They've done a remarkable job of keeping up with the demand in this crisis.

Here's what we like:

1. It's reliable.

The audio and video is clear and undistorted, and it's stable even when there's lower bandwidth.

2. It offers a recording function

We've set up a recurring team meeting and we record the call for those who can't attend. This allows everyone to keep up with company announcements and discussions on our workflow.

2. Screen sharing

With the permission of the meeting host, any attendee can share their screen. This allows us to "show" rather than "tell" when we're explaining new procedures or running a training session.

3. There's a built-in whiteboard

The built in whiteboard on Zoom is great for creating marketing funnels or laying out campaign ideas. This encourages team participation as well as saving time by having our designers and writers cooperating in real time.

4. Virtual conferences

Many events and conferences have been cancelled and postponed, but Zoom makes it possible to hold web summits of almost any size. Speakers present to a live audience and the control options let the host permit feedback and input from attendees.

5. It's simple to use

The Zoom interface is very intuitive and the controls are easy to navigate. Whether you're the host or attendee, it's simple to connect and use the platform.

What could be improved:

1. Better tools for editing a recorded video.

This would be useful when repurposing the video for a different audience. Any sensitive information or unnecessary content could be removed, and additional tools would provide a more "polished" result.

2. Longer meeting times on the free plan

While not an issue for our business, it would be great if Zoom extended the current 40 minute time limit to 60 or 90 minutes. I believe that many educational institutions and charitable organisations would appreciate the increased time for their teaching, meeting, and planning sessions.

One final thought:

Our email communications have diminished due to our weekly Zoom check-ins because it's far easier to ask a quick question on these calls and receive immediate feedback.

Easy to bring in up to 100 users without any loss in quality

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Our firm(ToppCasinoBonus) uses Zoom for web conferences.. While working from home remotely, this tool keeps us connected with our remote employees. It is an easy video conferencing tool that allows video interactions.

With Zoom, you can schedule meetings, theme discussions, host larger conferences, and webinars. Each team member can attend Zoom meetings with their meeting ID and can discuss their weekly targets to achieve their planned goals.

The best feature is that it allows up to 100 participants to join the meeting, and you can also share screens, record, and save the meetings.

Here are some pros and cons of Zoom software:

Pros:

Video Calling - Minimum buffer, automatic adjustment, and stable video conferencing.

Screen Sharing - Excellent screen sharing quality. Easy to use, and you can choose a specific window or a monitor to share.

Conference Calls - Easy to bring in up to 100 users without any loss in quality.

Cons:

Recording Editing - Can use some more robust tools for editing a recorded video/audio before export.

Air Time Recording - Does not automatically cut out muted segments with only one participant in recordings.

Easy to invite people to meetings

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

At Hollingsworth, we use Zoom as our web conference software. 

Pros:

Inexpensive - it's only $15 per account per month.

Easy to invite people to meetings.

It allows you to record important meetings.

Cons: 

When sharing screen, I am unable to view all attendees in the conference in gallery view. I would have to toggle between screens.

Take a bit of time to load (oftentimes it takes me 3 minutes to login).

There is a lot to improve upon.

This profile is not claimed

Do you own or represent this business? Enter your business email to claim your GoodFirms profile.