Best Telemedicine Software

Telemedicine software is a huge leap toward the modern healthcare system. With the integration of telehealth software within your hospital, you can provide more accessible and convenient care to the patients. Moreover, proficient telemedicine software can drive up the efficiency of the practice while garnering more revenue. At GoodFirms, we strive to help you find the most-suited telehealth platform that assists you in better engagement with your patients. Start accessing the list and find the best telemedicine software for your practice.

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List of Best Telemedicine Software with Reviews.

  • coreplus

    Digital Health practice management now with TeleHealth
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    Your digital health practice management software is accessible anywhere, anytime, and saves you time, money & effort. coreplus is secure and supports your Privacy Act compliance with no hidden fees, no contracts, and super responsive customer service. ... read more about coreplus

    $5 Per Month
    25% in Telemedicine Software
  • VSee

    Best Telehealth Platform That Works
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    VSee is the telehealth system for NASA Space Station, Trinity, Ascension, DaVita, MDLIVE and 1200+. Dedicated to reducing health costs, increasing healthcare access and efficiency, and allowing clinicians to love doing medicine again. VSee offers simple, scalable telehealth with fast, secure communications, tailored virtual visit workflows, medical device and tools integrations, and customizable p ... read more about VSee

    Free version
    100% in Telemedicine Software
  • Intelehealth

    Cloud based telemedicine platform
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    Intelehealth is an open-source telemedicine platform that empowers local community health workers in rural communities to provide access to primary care for patients in their communities. The platform consists of a mobile app for health workers and a cloud-based electronic health record system as a backend (OpenMRS). The app works with a very low bandwidth connection as well as offline. ... read more about Intelehealth

    Free version
    100% in Telemedicine Software
  • PurpleEMR

    Digital Therapeutics and Continuous care management
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    For the first time in India, Indian Doctors got access to an EMR that is tailored for each of them on the fly! Every Doctor has his own way to recording patient vitals and history, quick access to this data can help him take informed decisions and serve patients better. Keeping this in mind, we at PurpleDocs created an absolutely flexible and easy to use EMR that can be used on any android devi ... read more about PurpleEMR

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    7 Days
    50% in Telemedicine Software
  • Digital Patient Chart

    EHR Chiropractic Software for 21st century
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    Digital Patient Chart is the pioneer in chiropractic web development marketing and advertising solutions! We provide you with all your business needs - web site layouts, articles, software and marketing technologies. Our chiropractic EHR solutions allow you to create complete, HIPAA-compliant documentation quickly and easily, so you can spend more time on what matters most in your practice–your ... read more about Digital Patient Chart

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    5% in Telemedicine Software
  • VCDoctor

    HIPAA Compliant Telemedicine Platform
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    We are working on two of the most revolutionary concepts in the Healthcare sector. These concepts are “Preventive Healthcare” and “Digitalization of Health Records.” With the help of our next-level telehealth solution, the healthcare providers’ tasks become manageable, thus increasing their revenue. ... read more about VCDoctor

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    100% in Telemedicine Software
  • Talkspace

    Feeling better starts with a single message
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    Talkspace makes therapy available and affordable for all. Our mission is to provide more people with convenient access to licensed therapists who can help those in need live happier and healthier life. ... read more about Talkspace

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    100% in Telemedicine Software
  • Chiron Health

    Making Routine Visits Easier for Both Doctors and Patients
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    Chiron Health is a modern telemedicine platform designed to get physician practices fully reimbursed for video visits. With the industry's first telemedicine insurance rules engine and seamless integration with leading outpatient EHR and practice management systems, Chiron is helping bring telemedicine into the mainstream of healthcare delivery. ... read more about Chiron Health

    $150.00 Per Month
    14 Days
    100% in Telemedicine Software

    The simple, free, and secure telemedicine solution.®
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    We believe everyone should have access to care, so we give care providers a simple, secure & free telemedicine solution-forever. We ❤️ nonprofits & simple things.Telemedicine will change the world by making it easier and more affordable for healthcare providers to care for their patients anywhere. ... read more about

    Free version
    100% in Telemedicine Software
  • PrognoCIS EHR

    Software for higher quality encounters and more satisfied patients.
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    PrognoCIS is a fully-integrated solution consisting of PrognoCIS EHR Software, Practice Management, Medical Billing and RCM Services. Built on multi-tier Internet architecture, PrognoCIS EHR supports all major specialties and has fully customizable templates. The integrated architecture supports common databases for all Bizmatics products to ensure seamless, real-time information flow between EHR ... read more about PrognoCIS EHR

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    25% in Telemedicine Software
  • Mendfamily

    The Leading Telemedicine & Digital Patient Intake Platform
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    Mend is a healthcare communications platform. Mend can connect to patients anytime, anywhere, and with any device through messaging, video, or forms. Mend can send or collect any information from a patient or a third party related to a patient's case. Mend is the absolute easiest, fully integrated technology to engage your patients. ... read more about Mendfamily

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    100% in Telemedicine Software
  • InTouch Health

    The #1 virtual care platform just got even better
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    InTouch Health, the 2018 KLAS Category Leader for Virtual Care Platforms, delivers its HITRUST CSF Certified telehealth services to health systems with a full range of solutions to efficiently deliver Consumer, Specialty, and Emergent virtual care in any care environment. ... read more about InTouch Health

    Contact vendor
    100% in Telemedicine Software
  • eVisit

    Grow your organization, profitably.
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    eVisit is the telemedicine platform expertly designed with your medical practice in mind. Whether you run a small private practice, or a large hospital system, eVisit offers an innovative approach to simplifying remote healthcare delivery, and is designed to increase revenue, patient flow and practice productivity. ... read more about eVisit

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    50% in Telemedicine Software
  • SnapMD

    The Virtual Visit is the Next True Point-of-Care
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    SnapMD is the full-service Virtual Care Management (VCM) telehealth enterprise-software leader, enabling healthcare providers to engage their patients via a comprehensive, secure, HIPAA-compliant, cloud-based telemedicine platform with powerful back-end systems to manage the digital health care continuum. ... read more about SnapMD

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    100% in Telemedicine Software
  • My telemedicine

    Delivering healthcare the simple way
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    MyTelemedicine developed a proprietary, HIPAA-compliant telemedicine platform built in the IBM Cloud that lets healthcare providers consult with patients remotely. The digital healthcare company’s advanced API technology and ecosystem allows third parties to integrate and offer a customized telemedicine experience to support their brand identity. ... read more about My telemedicine

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    100% in Telemedicine Software
  • Hale

    Unlock the power of remote care.
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    Hale connects clinical teams and their patients between visits. It's free, easy to use, and secure.Hale is a remote care platform that lets clinical teams streamline triage, automate follow-up and increase practice capacity — all while delivering an incredible patient experience. ... read more about Hale

    Free version
    100% in Telemedicine Software
  • GoTelecare

    Free telemedicine platform
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    GoTelecare allows patients to have confidential medical appointments with board-certified specialists & allied healthcare professionals without the inconvenience of long scheduling delays, high cost, and difficult travel. You can pay for yourself or use your health insurance if accepted by your chosen physician. Our comprehensive solution delivers your appointments through a secure, state-of-the-a ... read more about GoTelecare

    Free version
    100% in Telemedicine Software
  • ChARM Health

    The Single Solution for your Practice Needs
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    ChARM Health product suite includes Integrated EHR, Practice Management and RCM solution, Patient Portal for Patient Engagement, TeleHealth solution for Remote patient care, Connect solution for Collaborative communication, along with a slew of Mobile apps across platforms. ChARM Health suite of products are built to address application of cloud and mobile technologies for managing healthcare dat ... read more about ChARM Health

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    33% in Telemedicine Software
  • WiCis Health

    A TeleHealth solution with no boundaries
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    WiCis Health is a secure, HIPAA compliant 100% cloud-based solutions that cover entire workflows, from pre-admission to hospital to home care – all with the capability of displaying live data and video inside any form. ... read more about WiCis Health

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    100% in Telemedicine Software
  • AdvancedMD Rhythm

    Unified workflow. Cutting-edge security.
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    AdvancedMD Rhythm is an all-in-one platform so you can easily manage your entire practice, all locations, and patient experience. You get flexible scheduling, simple charting, legendary billing, accurate reporting, and easy-to-use patient engagement tools. ... read more about AdvancedMD Rhythm

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    More than 30 days
    16% in Telemedicine Software
  • AMC Health

    Remote Patient Monitoring Solutions That Put People First.
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    AMC Health provides real-time patient data. It is the only FDA Class II cleared care management platform, with multiple peer-reviewed studies and the ability to provide seamless connections that bridge the gap for care teams, members (patients) and payors. It provides telehealth solutions for Clinical Trial Sponsors, CROs and Sites to remotely collect biometric, observational and subjective data ... read more about AMC Health

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    100% in Telemedicine Software
  • swyMed

    Telemedicine Backpack
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    swyMed overcomes traditional connectivity issues to enable medical professionals to treat and monitor patients from anywhere through real-time video. Its DOT Telemedicine Backpack delivers the lowest cost of ownership of any video telemedicine solution on the market today. It is simple to use, with an intuitive click to call interface. ... read more about swyMed

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    100% in Telemedicine Software
  • Borboleta

    A Mobile Telehealth System
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    The Borboleta Project has been completed. Our research in this field is now in the context of the Maritaca Project funded by FINEP and coordinated by Prof. Arlindo Flávio Conceição (UNIFESP) with the participation of the Infomobile startup company. For more information, contact the Maritaca team at UNIFESP or Infomobile. ... read more about Borboleta

    Free version
    100% in Telemedicine Software
  • GrandCare

    The Very Best in Caregiving Technology
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    GrandCare combines activity monitoring, telehealth, medication management and social connection into one comprehensive caregiving technology. Starting with an easy-to-use touchscreen monitor featuring a simple design that requires no computer training. We provide a digital health technology solution that benefits the caregivers, families, and the elderly or disabled. ... read more about GrandCare

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    100% in Telemedicine Software
  • My Medic Watch

    Life saving apps
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    My Medic Watch are life-saving apps that help coordinate immediate assistance when you experience a fall or a seizure by alerting caregivers and loved ones with your status and GPS location. ... read more about My Medic Watch

    $10 Per Month
    30 Days
    100% in Telemedicine Software
  • Meditab IMS

    The All-in-One EHR, Practice Management, and Billing Software
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    Streamline your workflow and boost efficiency with IMS, our all-in-one EHR, Practice Management, and Billing solution. Designed by physicians for physicians, our award-winning Intelligent Medical Software caters to over 35+ specialties and practices of any size! Utilize technology that adapts to your practice, not the other way around. Almost every aspect of our software is 100% customizable and t ... read more about Meditab IMS

    $199 Per Month
    7% in Telemedicine Software
  • Azalea Health

    Simple Tools To Keep Providers Connected To Patients
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    Azalea provides cloud-based electronic health records (EHR), practice management (PM), revenue cycle management (RCM) and telehealth solutions for ambulatory and hospital care settings. Azalea is suitable for community and rural health care settings, including multiple specialty practices. Azalea EHR is 2015 ONC certified and supports Promoting Interoperability (PI). Users can document SOAP not ... read more about Azalea Health

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    33% in Telemedicine Software
  • TheraPlatform

    Compliant Video Conferencing and Practice Management Software
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    Our fully integrated teletherapy and practice management software for therapists includes HIPAA compliant video conferencing, whiteboard, in-session document sharing, video sharing, screen sharing, interactive apps, scheduling, therapy notes, billing, e-claim submission, intake and consent forms, secure messaging . , client’s portal, reports and more! ... read more about TheraPlatform

    $29 Per Month
    30 Days
    25% in Telemedicine Software
  • EMR-Bear

    Electronic Health Records
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    EMR-Bear is a cloud-based electronic health record, practice management, medical billing and tele-health portal designed specifically for behavioral healthcare, social services, and non-emergency medical transportation. It is currently in use across the United States to manage and bill for a wide range of services including out-patient therapy, psychiatric services and medication management, subs ... read more about EMR-Bear

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    14% in Telemedicine Software
  • Virtual Practice

    Connects you with your own healthcare providers
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    A web and mobile application for health providers and organizations to engage with patients and manage their business. With built-in capabilities to support your practice's needs, the Virtual Practice® sets your business up for greater success. ... read more about Virtual Practice

    $5 Per Year
    14 Days
    100% in Telemedicine Software
  • PhysicianVisit

    TELEMEDICINE IS THE FUTURE and the future is here
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    PROTECTED END-TO-END, HIPAA COMPLIANT, AND HI-TRUST CERTIFIED The Physicianvisit security starts at the highest level with a company approach that allows us to stay ahead of those trying to breach our systems and data. We have company policies, procedures and tools to identify, protect, detect, respond and recover from any possible threats. ... read more about PhysicianVisit

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    50% in Telemedicine Software
  • Amwell

    Aligned Telehealth
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    Our technology is configured to meet the needs of your organization and achieve your business goals. Integrate telehealth into existing workflows or leverage pre-designed workflows for clinical use cases. Your telehealth solution matches the look and feel of your brand. ... read more about Amwell

    Contact vendor
    100% in Telemedicine Software
  • Beam

    Bringing quality telemedicine healthcare to you.
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    Beam provides healthcare professionals with an easy, accessible, and reliable telemedicine platform to grow their businesses and help patients whenever and wherever they need care. ... read more about Beam

    $10 Per Day
    100% in Telemedicine Software
  • AGNES Connect

    A Collaborative Patient Assessment Tool for Enterprise-Wide Telehealth Applications
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    AGNES Connect® is a secure and encrypted cloud-based telemedicine platform that enables remote clinical healthcare providers to capture and share medical device data, exchange documents and medical images in real-time, and participate in a live video conference - all in a single web-based platform. ... read more about AGNES Connect

    Contact vendor
    100% in Telemedicine Software

Buyer’s Guide

Introduction to Buyer’s Guide for Telemedicine Software

Implementing healthcare, IT has enabled today’s techno-savvy hospitals to provide healthcare at an unprecedented pace. One such promising premise is the Telemedicine technology that has provided immense relief and comfort to doctors and patients by allowing a virtual liaison between them through video and voice communication. Telemedicine utilizes cloud computing technology, medical device integrations, and telemedicine software platforms to provide virtual consultations, remote patient monitoring tools, remote diagnostics tools, and collaboration between healthcare providers and patients. 

Telemedicine software empowers patients to self-assess their medical situation and quickly access their healthcare provider by booking a virtual video visit. It increases the reach of healthcare and equips hospitals to treat more patients virtually. To practice telemedicine efficiently, hospitals must deploy a telemedicine software platform that provides error-free services and meets stringent medical standards and government regulations. 

Therefore to assist hospitals and clinics, this buyer’s guide provides a detailed analysis of all factors, such as price, features, functions, and requirements, to consider before investing in telemedicine software. 

What is telemedicine? What is the role of telemedicine in the healthcare system?

Telemedicine: The Portmanteau word -"Tele" (meaning afar) and "Medicine" refers to diagnosing patients remotely. The concept of telemedicine isn't new. Even before the internet came into the picture, medical practitioners conveyed the diagnosis of a disease and the prescriptions verbally through telegram or telephone. Since then, telemedicine technology has evolved to an extent where patients can virtually set up a consultation with doctors, irrespective of the time and hour of the day. Telemedicine technology has come a long way, from telephonic consultations to face-to-face video diagnosis procedures.

High-speed and cheaper internet, along with higher computer literacy, has further enabled a more extensive reach of telemedicine technology among the masses, even in remote areas. It has helped to bridge the gap between medical health providers and patient communities. 

Telemedicine is a planned and highly regulated process with all aspects related to it, such as medical tasks, health care providers' roles, tools, procedures, protocols, and standards, clearly defined and well-implemented.

The potential use of telemedicine is to provide immediate medical support to:

  • Rural emergency departments
  • Primary care clinics 
  • Hospitals and Clinics
  • Public health facilities
  • Correctional institutions
  • Home care programs
  • Regular checkup facilities
  • Primary Consultations
  • Epidemic diagnosis centers

What are the significant challenges faced by the healthcare service industry?

Running a hospital in the current environment amidst scarce resources, overburdened medical staff, limited resources, expensive utilities, and ever-changing regulations is difficult. A typical scenario with many hospitals is a massive staff shortage, medical supplies, personal protective equipment, etc.

Below are some of the most critical challenges faced by hospitals:

Practicing telemedicine without technical disruptions

When doctors practice telemedicine, the video must run without hiccups. When a doctor situated in a different location is guiding a doctor who is present with the patient to perform a complex procedure, it is essential that the video quality and streaming are in high-definition and without any distortions.

Providing medical assistance to patients in remote areas

Healthcare workers struggle to reach rural areas; even today, rural medical facilities are in pathetic conditions in many parts of the world. Reaching out to these areas and extending medical facilities is a constant challenge for many healthcare providers.

Providing specialist opinions to patients

Sometimes, local doctors and general practitioners cannot diagnose an acute medical condition. An expe t opinion of the specialist is required in such situations. But reaching out to the specialist is not an easy task. 

Ensuring regulatory compliance 

The medical world is a highly regulated field. Medical authorities, councils, and laws have stringent policies on how medical processes will be conducted. Ensuring compliance is crucial for avoiding any legal trouble.

Rising operational and maintenance costs

With the rise of technology, the operational costs of medical institutions have increased significantly. Saving costs and earning profit is difficult unless hospitals optimize their workflows and deploy innovative solutions. 

Shortage of medical staff

A significant reason for the shortage of medical staff in many places, especially the rural regions, is that medical professionals are unevenly distributed worldwide. Ensuring that everyone gets medical support, even if they are situated in very distant locations, is a challenge faced by the healthcare industry.

Getting timely Medicare reimbursement from the insurance companies

Hospitals need timely funds to maintain their operations. It is a field where the delayed supply of surgical instruments, medicines, and medical devices can cost lives and harm the healthcare provider's reputation beyond repair. Not getting quick reimbursements from insurance companies can put the hospital in great difficulty. 

Other challenges:

  • Managing and organizing health records of patients 
  • Maintaining the safety of the patient's medical records.
  • Managing time, making and implementing the schedule
  • Data security and fighting cyber attacks
  • Shortage of medical supplies and maintaining the supply chain
  • Reducing errors in medication, lab reports, and diagnostic test

What is Telemedicine Software? 

Telemedicine software is a medical information and communication technology that provides healthcare support to patients with virtual assistance from the doctor. It is an application tool that has all features to manage telemedicine delivery effectively.

With telemedicine software, hospitals and health care providers can develop a strategic plan for implementing a cost-effective telemedicine setup. It optimizes HD video for online video consultation and enhances the patient experience. It meets all regulatory and reimbursement compliance required to practice telemedicine. With robust features and capabilities,  it mitigates most of the challenges mentioned above in the article. 

What are the various types of Telemedicine Software? 


These types of telemedicine software are licensed and can be installed within the IT infrastructure of hospitals. On-Premise telemedicine systems are easily customizable. Hospitals that want to store their data on their own servers can opt for on-premise telemedicine software.


Third-party telemedicine system providers offer online telemedicine software. Web-based telemedicine software can be accessed from anywhere with internet connectivity. 


The cloud-based the software is popular with healthcare providers owing to its massive data storage capabilities and high-speed technology. The cloud-based telemedicine software hosted through a third-party cloud service provider is a SaaS (Software as a Service) based solution. 

Open Source

The open-source telemedicine software allows users to customize software codes and modify default settings to enhance the core working functionalities. External plugins can be added to open-source telemedicine systems to increase their utility. Hospitals requiring customized telemedicine solutions can opt for open-source telemedicine software. 

What are the core components of telemedicine software?

Video Platform

Geographic boundaries may separate the doctor and the patient, but telemedicine allows the doctors to treat patients remotely with the help of video consultation components of telemedicine applications. According to research by the American Hospital Association, 70% of patients are comfortable communicating with their health care providers via text, e-mail, or video. The use of high-resolution cameras in telemedicine video conferencing software enables doctors to assess the patient's condition and prescribe the required medical procedures.

EHR integration

Doctors can access the electronic health records of the patients through inbuilt EHR integration. Some telemedicine software has its own EHR component, and some integrate with third-party EHR installed by the hospitals.

Mobile App for Patients

The goal of telemedicine software is to provide easy access to medical care facilities to patients from anywhere. With a mobile app, patients connect with doctors easily. 

Reimbursement Verification

This component works as a rules engine to check the eligibility of the video visit for insurance reimbursement when the appointment is booked. 

Monitoring Tools

Telemedicine software can integrate with hardware devices such as video conferencing units, tele imaging equipment, wearables, pathological equipment, etc. for self-assessment by patients and remote monitoring by the doctors. It can also serve as a great monitoring tool in ICU wards of hospitals.


This component of the telemedicine software takes care of the regulatory compliance and data security requirements. (For example, HIPAA (Health Insurance Portability and Accountability Act).  Not all video connections are HIPPA compliant. 

What are the various types of telehealth services provided with the help of Telemedicine software?

Telemedicine software can be used to its maximum potential if doctors and patients know thoroughly about the kind of services it can deliver. 

Telemedicine software primarily works by providing the following:

  • Real-time synchronization: Doctors can treat patients in real-time using digital mediums. Even robotic technology can be integrated into complex surgery. 
  • Asynchronous forwards and storage: This includes transmitting patient statistics, lab reports, bills, etc., to the doctor and the patients on a requirement basis. This need not always be in real-time.
  • Virtual medication: This denotes the use of the telemedicine application to provide prescriptions and home care.

Telemedicine can be primarily used for the below-mentioned services:

  • Pediatrics: Kids can catch infections easily, and the hospital environment is hazardous. Telemedicine offers remote treatment to eliminate unnecessary hospital visits.
  • Oncology: Patients with weak immune systems can avoid hospital visits and get themselves treated from the comfort of their own with telehealth technology. 
  • Chronic Patients: Self-assessment is critical for established patients to monitor their daily health conditions and assess body vitals like blood pressure, heart rate, and glucose level through effective communication between devices. Such patients can use telehealth tools integrated with wearable technology to manage and monitor their health conditions continually. 
  • Behavioural Health: There is a perceived social stigma attached to mental diseases, and therefore many people suffering from psychological issues avoid hospital visits due to the fear of social scorn. Mental health is a significant concern, especially in today's youth. Telemedicine software detects mental health issues, provides timely delivery of counseling services, and supports them in getting treated without the need to leave home.
  • Specialty Consultation: During health emergencies, timely access to appropriate diagnosis and treatment can save lives. Emergency consultations with specialists via virtual technology can offer the patient an excellent chance of survival in the 'golden hour.' It can also help doctors get expert advice in treating complicated cases. Telemedicine can provide access to specialists, such as neurologists, cardiologists, etc., via video conferencing. 
  • Pandemic Situations: Telemedicine halts the spread of pandemics by ensuring zero physical contact and virtual consultations. Telemedicine prevents the burden on hospitals by treating people with other ailments remotely. It helps in containing the pandemic. Telemedicine helps make care accessible and affordable. 
  • Other services:
    • Online Weight-loss consultations
    • Medication management  (medication prescription and changes without the need to visit a doctor in person)
    • Treat minor urgent care needs such as allergies and sinus infections.
    • Treat cold and flu-like symptoms
    • Perform routine follow-up care
    • Routine follow-up after the discharge of a previously admitted patient

What are the benefits of Telemedicine software? 

Telemedicine software has many benefits:

Reduces the need for unnecessary visits to the hospital:

Using a virtual tool minimizes the need to go to the hospital for cases where only a spot-check examination (Ex: skin-related or ortho-related) is required. It saves significant time and especially benefits the elderly or sick, who must avoid travel whenever possible. 

Lowers the chances of communicating viral diseases: 

Going online and opening a virtual OPD would lessen the number of patients waiting in the waiting rooms of hospitals. This reduces the crowd, which can, in turn, reduce the chances of spreading easily communicable diseases. 

Avoid excessive readmission rates:

One of the challenges hospitals face is high readmission rates, most of which can be avoided with proper follow-up and assessment of red flags at the right time. This is possible through an on-demand service like telemedicine software. Studies have shown that hospital readmission rates have been reduced for hospitals deploying this software.

Get specialized doctors on board for critical cases:

In critical cases, hospitals may require an expert consultant from another city, state, or country. For diagnosis, which does not require physical touch to examine the patient, bringing a consultant adds to the hospital's operational cost. This can be avoided using HD cameras and a video conferencing tool provided by telemedicine software solutions. 

Remote Monitoring:

It can integrate with medical devices to monitor patient health and gather health data.   It provides better insight into their patient's health and habits.

Access to first-hand medical care in times of emergencies:

Having telemedicine software solutions on hand means no more waiting for medical consultation until the patient reaches the hospital. In an emergency, the available paramedic staff can administer the first aid procedures to the patient through a virtual session with a medical practitioner. Many people cannot visit hospitals due to poor health conditions, distance issues, rural location, and unavailability of transport channels (during strikes, lockdowns, riots, etc.). Telemedicine mitigates all the above problems by enabling at-home virtual medical consultation.  

Clinical Facilities:

Most of this software is easy to use and provides a virtual yet real-life clinic experience for the patient and the provider. For healthcare providers, this software helps them to set up their virtual clinic online. 

Non-clinical services: 

Telemedicine software provides non-clinical services like training, administrative services, etc.

Increased business for hospitals:

Internet-enabled medical devices and fast-delivering telemedicine software can scale your healthcare business and boost revenue. 

Peer discussions

The software also allows physicians to take consultations with each other by sending these reports over their secure platform and conducting video conference calls to discuss the cases that require special care. 

Other benefits

  • See more patients during the day
  • Boost patient satisfaction
  • Offer more convenient healthcare to patients
  • Easy registration process
  • No delay in accessing medical records  
  • Saves time 
  • Increased flexibility to see patients
  • Save travel costs for patients and therefore makes healthcare more affordable.
  • Better customer experience with ease of treatment 
  • It makes healthcare accessible and efficient
  • Full implementation of compliance policies

How does the telemedicine software help hospitals to combat emergency/pandemic situations?

Telemedicine came as a blessing during the COVID-19 period. It helped hospitals to flatten the demand curve for healthcare requirements. Even the world health organization (WHO) has recognized telemedicine as a powerful model for boosting healthcare performance. Telemedicine technology serves as a crucial strategy to combat the COVID-19 pandemic crisis. The use of telemedicine systems by hospitals reduces person-to-person contact, allows people with other mild diseases to be treated from home, and keeps the hospital beds from being overwhelmed with patients. 

Safeguarding all patient data, lab reports, and prescription data is challenging during the pressing pandemic. Hospitals are over-busy in such times, and therefore there is an increased chance that reports may get mixed or misplaced. 

Telemedicine software solutions have features to organize and store crucial data efficiently. Telemedicine systems also provide excellent capabilities to accommodate the increased demand and reduce hospital crowds by letting doctors treat patients remotely.

How can hospitals upgrade their level of protection for healthcare professionals by implementing telemedicine software?

A lot of medical staff falls victim to infectious diseases and harmful viruses while treating patients. A telemedicine system integrates with robotics, wearable devices, online consultation portals, self-assessment mobile apps to ensure minimum physical contact between patients and doctors. With such features, medical practitioners can deal with high contagion scenarios without risking their lives.

What trends should you be aware of before initiating a purchase of Telemedicine software?

Increased demand 

Telemedicine technology is witnessing a massive surge in demand.Even patients who were once reluctant to use televisions for their treatment are now more open to accepting this technology. A prominent healthcare service provider in the US saw a 683% surge in its urgent virtual care visit during the COVID-19 period. 

The major growth drivers for the telemedicine system are : 

  • the increasing crowd in the hospitals 
  • the rising cost of healthcare 
  • increase in chronic diseases that require regular visits  
  • increasing infections around the globe
  • increase in the number of aging people
  • advancements in mobile and internet technology 
  • increased demand for health care in rural areas 

Ease of telemedicine  regulations owing to the recent pandemics

The adoption of IT in health care has a history of slow growth pace owing to regulatory barriers. Still, recently, its implementation has been fast due to changes in Government policies.  Governments around the world have eased the regulations governing telemedicine. 

Rapid Technological advancements 

With technologies such as artificial intelligence and augmented reality gaining popularity, their integrations with telemedicine software will surely turn out to be an efficient tool for doctors. Growth in the below Technologies also acts as a catalyst for telemedicine software:

  • Remote Patient Monitoring (RPM)
  • Wearables (fitness trackers, smartwatches, smart apparel) for low-cost health monitoring
  • AI and machine learning
  • Precision Medicine (personalized treatment approach) 
  • Voice Assistants (Alexa) can take down notes for the doctors
  • IoT-enabled devices to send real-time data to doctors
  • Blockchain in Medicare
  • Robotics 

What are the features you should look at before buying telemedicine Software?

  • Patient Portal: Patients’ personal information, doctors’ information, medical history, prescriptions, etc., is accessible to the patient in this portal.
  • Doctor’s portal: This feature of telehealth software maintains a profile of all doctors working with your hospital. This module records complete professional information of doctors, their specialty, the number of patients treated, and critical incidents.
  • Prescription management: This section of the telehealth system is integrated with the prescription module. Hospitals can track the most prescribed drugs, categories of medicines, etc.
  • Appointment Booking: patients can book appointments from the free slots available per the telemedicine software.
  • Appointment Reminder: This feature sends automated SMS, E-mails, and notifications to remind the patient about upcoming virtual appointments with the doctor. 
  • High Connection Rate: The software should respond to internet servers with a high connectivity rate via a stable internet connection.
  • Integration: telemedicine software should integrate seamlessly with EHR (electronic health record system). 
  • High-Definition Video: High-quality video experience of a telemedicine system proves very effective.
  • Data Security: As with any online platform, telemedicine software also comes with data security risks. Therefore it should have a robust encryption system to secure data.
  • Support for all devices: It supports laptops, mobile phones, and tablets
  • Screen sharing: It helps patients and doctors to share and discuss medical records on their screens. 
  • Multi-User: TeleHealth sessions allow more than one patient representative to participate in the video call.
  • Compliance: The US health department has laid down some ground rules in the HIPAA to ensure patient data protection protocols are standardized. Telemedicine software must follow the HIPAA guidelines to conduct real-time video conference calls and consultations. Telemedicine software should also meet other security compliance requirements such as GDPR, HITECH, PHIPA, etc.  
  • Administrative Module: Telemedicine can reduce hospital administrative workload and prevent the medical staff’s burnout if appropriately implemented.
  • Custom branding: Customize themes of the interface to showcase your brand.
  • Text Chat: Patients can ask health questions, and doctors have options to include attachments like reports and images to explain the patients in detail. 
  • Billing: Online billing option with a secure transaction portal: It supports multiple payment options and credit and debit card support.
  • Digital form: Patients can complete registration forms digitally from any device.

How to choose the best telemedicine software for your healthcare service?

Buyers should carefully consider the following information about the Telemedicine software they are planning to deploy before making an actual purchase: 

  • Can telemedicine software integrate with other software solutions related to healthcare or not?
  • Whether the telehealth platform has a secure environment for all transactions and patient billing?
  • Is the software scalable to assimilate features when your patient base grows?
  • Is telehealth accessible on all devices, such as desktops, laptops, tablets, and mobile phones?
  • Is the software user-friendly and easy to navigate?
  • Does the telemedicine software company ensure regulatory compliance (HIPAA/ CDC/ USFDA, etc.)? 
  • Does it provide all features and settings for your needs? 
  • Can you ask your vendor for customization to add more functions?
  • Does the software deploy high-end security features and a secure encryption system for all transactions and patient communications? 
  • Can it work hassle-free with low-bandwidth internet connectivity?
  • Does the telemedicine vendor provide a free trial/demo of its services?
  • Does the telemedicine software solution support multiple languages, currencies, etc.?
  • Does the telemedicine solution vendor provide reliable, 24/7 user support?
  • Does the telehealth solution provider meet your objectives?
  • Does the software meet medical insurance compliance?
  • Whether it is a standalone solution or an integrated one?
  • Does it provide free implementation and training?
  • What are the hardware requirements? Which medical devices can connect and collect data?

What is the average cost of buying telemedicine software? 

The costs of telehealth platforms depend on a large number of factors such as:

  • Number of users, doctors, and patients it allows as admins
  • Features it offers
  • Type of installation:  Cloud-based, Web-based, on-premise software, open-source
  • Privacy and data integrity provides
  • Devices it can work on
  • Quality of service offered 
  • Number of patients it can manage
  • User interface and experience

If you need afree and open-source telemedicine system, you can opt forIntelehealth. The independent version ofChiron Healthwill cost you around $150 per month per provider.Theraplatformwill cost you $59 per month for its Enterprise version per provider. Virtual Practiceteam plan will cost $15 per month for 1-3 users. For other online telemedicine software or free telemedicine software such asGoTelecare, Doxy.meHale, Mytelemedicine, V see, eVisit, and many more others. You need to contact the vendor for detailed pricing.You can get the list and all information from theGoodFirms Telemedicine software page.

Why refer to GoodFirms' list of telemedicine software? 

Goodfirms is a frontline IT  research company popular in the IT sector for its comprehensive lists of thousands of IT services and products. GoodFirms has a sound track record of providing buying support and assistance to aspirants of B2B IT products and services.

GoodFirms creates, organizes, maintains, and regularly updates the listings of software based on their performance, feature updates, and user reviews. Currently, GoodFirms houses a massive list of 9000+ software products and services. GoodFirms has also collected 15000+ reviews of these services and products from genuine users. You are advised to go through the list of extensively researched best telemedicine software to find the best suitable one for yourself. You can filter the telemedicine software solutions based on various criteria such as deployment type, vendor prices, features available, and many more. 

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