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Best Telemedicine Software

Telemedicine software is a huge leap toward the modern healthcare system. With the integration of telehealth software within your hospital, you can provide more accessible and convenient care to the patients. Moreover, proficient telemedicine software can drive up the efficiency of the practice while garnering more revenue. At Goodfirms, we strive to help you find the most-suited telehealth platform that assists you in better engagement with your patients. Start accessing the list and find the best telemedicine software for your practice.

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Dec 31, 2025
74 Software

List of Best Telemedicine Software with Reviews.

  • AGNES Connect

    AGNES Connect® is a secure and encrypted cloud-based telemedicine platform that enables remote clinical healthcare providers to capture and share medical device data, exchange documents and medical images in real-time, and participate ... read more about AGNES Connect

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • DrCare247

    DrCare247 is one of the growing Telemedicine platforms, offering physicians to expand their presence digitally thereby increasing revenue and providing their patients with easy and quick access to care.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Provider Scheduling
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Careclix

    CareClix is a leading virtual healthcare solution company that provides software applications coupled with medical services enabling patients to receive care anytime at anyplace. CareClix’s suite of services is revolutionizing the way ... read more about Careclix

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Provider Scheduling
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Free
    Vendor pricing page
    Visit website

  • CyberMed CDoc

    CyberMed Health Inc. is a health information technology company founded in 2011, focused on improving people’s health outcome through the use of technology and optimizing an online medical health practice system for ... read more about CyberMed CDoc

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • Provider Scheduling
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Certintell

    Meet the telehealth platform that goes beyond telephonic calls with patients to help you improve engagement and understanding of a patient’s wellbeing. Through HIPAA-compliant video and messaging, Certintell empowers community health centers ... read more about Certintell

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • 98point6

    Did you know that primary care doctors have been nicknamed the “quarterbacks of healthcare,” and are widely considered the backbone of the healthcare system? That's because in addition to diagnosis and treatment ... read more about 98point6

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • EHR Integration

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • iPhone/iPad
    • Android
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • ClinicLive

    Folio3 is a California based software solutions partner for entrepreneurs and Fortune 500 companies that specializes in digital healthcare solutions. With over a decade of experience and expertise in the healthcare space, ... read more about ClinicLive

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Clocktree

    The convenience of video sessions results in fewer cancellations due to schedule conflicts, traffic, weather or illness. Advertise your Telehealth services in the Clocktree Directory and get new clients! Build your own ... read more about Clocktree

    Entry Level Price
    $29 Per Year
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Provider Scheduling
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $29 Per Year
    Visit website

  • CloudVisit

    Telemedicine is the modern-day house call. Fast and convenient, online video appointments eliminate the need to travel to a doctor’s office and completely remove waiting rooms from the patient’s experience. Each session ... read more about CloudVisit

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • E-Prescribing
    • EHR Integration
    • Multi-Provider Practice
    • Provider Scheduling
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • CORTICO

    Cortico software is designed for physicians & clinic managers to eliminate overhead and reduce in-clinic wait times.

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • DocsInk

    We remove the obstacles that create the most barriers for a successful telehealth visit with your general patient population. Connect to your patients with just a link. One-Tap telehealth. Maintain maximum efficiency ... read more about DocsInk

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    50% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Free
    Vendor pricing page
    Visit website

  • DocVilla

    DocVilla – HIPAA compliant Health Technology platform with Telemedicine and EMR capabilities to connect patients and doctors. DocVilla has been developed, designed, managed and operated by PS3G Inc. DocVilla can be used ... read more about DocVilla

    Entry Level Price
    $50 Per Month
    Free Trial
    N/A
    Pricing Type
    Per User
    20% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Provider Scheduling
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Industries
    • Hospitality
    • Medical-practice
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $50 Per Month
    Visit website

  • Dr.TIS Telemedicine

    The Dr. TIS – Technology, Innovation and Health – is a São Paulo-based company that works with the development of healthcare systems, with the highest technology on cloud for procedure management and ... read more about Dr.TIS Telemedicine

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • DRexly

    DRexly Health is focused on partnering without providers to integrate telemedicine into their practice. Beyond just delivery telehealth technology we also work with our providers on integration, reimbursement regulations and understanding the ... read more about DRexly

    Entry Level Price
    $29.9 Per Year
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $29.9 Per Year
    Visit website

  • Fits America

    The Fits platform combines leading edge technology and best in class products. Improve patient outcomes and maximize operational efficiency using: Advanced Clinical Assessment Technology Integrated Patient & Clinic Management and EMR Automation ... read more about Fits America

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Insig health

    In early 2015, we realized that there was a wealth of medical knowledge online but no intelligent interpretation or curation of it. We aimed to solve this by creating an Artificial Intelligence ... read more about Insig health

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Free
    Vendor pricing page
    Visit website

  • Klara

    With Klara you provide your patients a quick and convenient way to contact you with their concerns. Use Klara to communicate around the visit about scheduling, insurance verification, care instructions, and more.

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Lifecycle Health

    Yes, people get better in the current healthcare process, but the care process is way more painful for everyone involved than it needs to be -- insurers, providers and patients, and it ... read more about Lifecycle Health

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Provider Scheduling
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • MDLIVE

    MDLIVE’s friendly, board-certified doctors are revolutionizing remote access to quality healthcare. They are professionally trained to use virtual technology to treat many non-emergency conditions. Our doctors are board-certified and have an average ... read more about MDLIVE

    Entry Level Price
    $75 One-time
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • One-Time Payment
    Vendor pricing page
    Available Packages
    Standard
    $75 One-time
    Visit website

  • RealTime Clinic

    Our Population App helps lower healthcare costs by allowing patients to better engage, and take control, of their health decisions by utilizing self-generated data. Patients gather information by connecting existing devices (i.e. ... read more about RealTime Clinic

    Entry Level Price
    $174 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Multi-Provider Practice
    • Provider Scheduling
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $174 Per Month
    Visit website

  • Remote Patient Management

    Headquartered in Singapore, Napier Healthcare is leading provider globally for innovative, technology-enabled solutions for hospitals, long term care providers, nursing homes, health insurance and other industries with healthcare touchpoints.

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Provider Scheduling
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • SmartClinix

    Digital health is the future of healthcare and encompasses various services including e-communications with patients, online scheduling, Telemedicine, integrations and clinical intelligence protocols, which are becoming essential components of a medical practice ... read more about SmartClinix

    Entry Level Price
    $99 Per Year
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Provider Scheduling
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $99 Per Year
    Visit website

  • SmartExam

    No other non-video telehealth solution connects patients to health records, doctors to patients, and patients to status updates throughout the entire treatment experience—virtually and within minutes. Let your providers focus their energy ... read more about SmartExam

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • Provider Scheduling
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Telehealth Suite

    Our telehealth video conferencing office suite is $49 a month, no contract required for unlimited usage. We offer tiered pricing starting at 10 provider dashboards. Here are the features included in our ... read more about Telehealth Suite

    Entry Level Price
    $49 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Provider Scheduling
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $49 Per Month
    Visit website

  • V2MD

    Samant’s vision is to address the shortcomings of healthcare by enhancing one of the cornerstones of medical practice, the provider-patient interaction. Having practiced clinical medicine for almost 15 years, with a specialization ... read more about V2MD

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Telemedicine Software

    Features
    • Appointment Reminders
    • Appointment Scheduling
    • Billing
    • Chat/Messaging
    • E-Prescribing
    • EHR Integration
    • Provider Scheduling
    • Remote Treatment Plans
    • Video Conferencing

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Free
    Vendor pricing page
    Visit website

  • VirTrial

    VirTrial has a stable, long-standing virtual care platform customized for clinical trial use with both patient and site needs in mind. VIrTrial is using virtual care to transform the clinical research industry ... read more about VirTrial

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Telemedicine Software

    Features
    • Chat/Messaging
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Buyer’s Guide

Introduction to Buyer’s Guide for Telemedicine Software

Implementing healthcare, IT has enabled today’s techno-savvy hospitals to provide healthcare at an unprecedented pace. One such promising premise is the Telemedicine technology that has provided immense relief and comfort to doctors and patients by allowing a virtual liaison between them through video and voice communication. Telemedicine utilizes cloud computing technology, medical device integrations, and telemedicine software platforms to provide virtual consultations, remote patient monitoring tools, remote diagnostics tools, and collaboration between healthcare providers and patients. 

Telemedicine software empowers patients to self-assess their medical situation and quickly access their healthcare provider by booking a virtual video visit. It increases the reach of healthcare and equips hospitals to treat more patients virtually. To practice telemedicine efficiently, hospitals must deploy a telemedicine software platform that provides error-free services and meets stringent medical standards and government regulations. 

Therefore to assist hospitals and clinics, this buyer’s guide provides a detailed analysis of all factors, such as price, features, functions, and requirements, to consider before investing in telemedicine software. 

What is telemedicine? What is the role of telemedicine in the healthcare system?

Telemedicine: The Portmanteau word -"Tele" (meaning afar) and "Medicine" refers to diagnosing patients remotely. The concept of telemedicine isn't new. Even before the internet came into the picture, medical practitioners conveyed the diagnosis of a disease and the prescriptions verbally through telegram or telephone. Since then, telemedicine technology has evolved to an extent where patients can virtually set up a consultation with doctors, irrespective of the time and hour of the day. Telemedicine technology has come a long way, from telephonic consultations to face-to-face video diagnosis procedures.

High-speed and cheaper internet, along with higher computer literacy, has further enabled a more extensive reach of telemedicine technology among the masses, even in remote areas. It has helped to bridge the gap between medical health providers and patient communities. 

Telemedicine is a planned and highly regulated process with all aspects related to it, such as medical tasks, health care providers' roles, tools, procedures, protocols, and standards, clearly defined and well-implemented.

The potential use of telemedicine is to provide immediate medical support to:

  • Rural emergency departments
  • Primary care clinics 
  • Hospitals and Clinics
  • Public health facilities
  • Correctional institutions
  • Home care programs
  • Regular checkup facilities
  • Primary Consultations
  • Epidemic diagnosis centers

What are the significant challenges faced by the healthcare service industry?

Running a hospital in the current environment amidst scarce resources, overburdened medical staff, limited resources, expensive utilities, and ever-changing regulations is difficult. A typical scenario with many hospitals is a massive staff shortage, medical supplies, personal protective equipment, etc.

Below are some of the most critical challenges faced by hospitals:

Practicing telemedicine without technical disruptions

When doctors practice telemedicine, the video must run without hiccups. When a doctor situated in a different location is guiding a doctor who is present with the patient to perform a complex procedure, it is essential that the video quality and streaming are in high-definition and without any distortions.

Providing medical assistance to patients in remote areas

Healthcare workers struggle to reach rural areas; even today, rural medical facilities are in pathetic conditions in many parts of the world. Reaching out to these areas and extending medical facilities is a constant challenge for many healthcare providers.

Providing specialist opinions to patients

Sometimes, local doctors and general practitioners cannot diagnose an acute medical condition. An expe t opinion of the specialist is required in such situations. But reaching out to the specialist is not an easy task. 

Ensuring regulatory compliance 

The medical world is a highly regulated field. Medical authorities, councils, and laws have stringent policies on how medical processes will be conducted. Ensuring compliance is crucial for avoiding any legal trouble.

Rising operational and maintenance costs

With the rise of technology, the operational costs of medical institutions have increased significantly. Saving costs and earning profit is difficult unless hospitals optimize their workflows and deploy innovative solutions. 

Shortage of medical staff

A significant reason for the shortage of medical staff in many places, especially the rural regions, is that medical professionals are unevenly distributed worldwide. Ensuring that everyone gets medical support, even if they are situated in very distant locations, is a challenge faced by the healthcare industry.

Getting timely Medicare reimbursement from the insurance companies

Hospitals need timely funds to maintain their operations. It is a field where the delayed supply of surgical instruments, medicines, and medical devices can cost lives and harm the healthcare provider's reputation beyond repair. Not getting quick reimbursements from insurance companies can put the hospital in great difficulty. 

Other challenges:

  • Managing and organizing health records of patients 
  • Maintaining the safety of the patient's medical records.
  • Managing time, making and implementing the schedule
  • Data security and fighting cyber attacks
  • Shortage of medical supplies and maintaining the supply chain
  • Reducing errors in medication, lab reports, and diagnostic test

What is Telemedicine Software? 

Telemedicine software is a medical information and communication technology that provides healthcare support to patients with virtual assistance from the doctor. It is an application tool that has all features to manage telemedicine delivery effectively.

With telemedicine software, hospitals and health care providers can develop a strategic plan for implementing a cost-effective telemedicine setup. It optimizes HD video for online video consultation and enhances the patient experience. It meets all regulatory and reimbursement compliance required to practice telemedicine. With robust features and capabilities,  it mitigates most of the challenges mentioned above in the article. 

What are the various types of Telemedicine Software? 

Desktop-based/On-Premise

These types of telemedicine software are licensed and can be installed within the IT infrastructure of hospitals. On-Premise telemedicine systems are easily customizable. Hospitals that want to store their data on their own servers can opt for on-premise telemedicine software.

Web-based

Third-party telemedicine system providers offer online telemedicine software. Web-based telemedicine software can be accessed from anywhere with internet connectivity. 

Cloud-based

The cloud-based the software is popular with healthcare providers owing to its massive data storage capabilities and high-speed technology. The cloud-based telemedicine software hosted through a third-party cloud service provider is a SaaS (Software as a Service) based solution. 

Open Source

The open-source telemedicine software allows users to customize software codes and modify default settings to enhance the core working functionalities. External plugins can be added to open-source telemedicine systems to increase their utility. Hospitals requiring customized telemedicine solutions can opt for open-source telemedicine software. 

What are the core components of telemedicine software?

Video Platform

Geographic boundaries may separate the doctor and the patient, but telemedicine allows the doctors to treat patients remotely with the help of video consultation components of telemedicine applications. According to research by the American Hospital Association, 70% of patients are comfortable communicating with their health care providers via text, e-mail, or video. The use of high-resolution cameras in telemedicine video conferencing software enables doctors to assess the patient's condition and prescribe the required medical procedures.

EHR integration

Doctors can access the electronic health records of the patients through inbuilt EHR integration. Some telemedicine software has its own EHR component, and some integrate with third-party EHR installed by the hospitals.

Mobile App for Patients

The goal of telemedicine software is to provide easy access to medical care facilities to patients from anywhere. With a mobile app, patients connect with doctors easily. 

Reimbursement Verification

This component works as a rules engine to check the eligibility of the video visit for insurance reimbursement when the appointment is booked. 

Monitoring Tools

Telemedicine software can integrate with hardware devices such as video conferencing units, tele imaging equipment, wearables, pathological equipment, etc. for self-assessment by patients and remote monitoring by the doctors. It can also serve as a great monitoring tool in ICU wards of hospitals.

Compliance 

This component of the telemedicine software takes care of the regulatory compliance and data security requirements. (For example, HIPAA (Health Insurance Portability and Accountability Act).  Not all video connections are HIPPA compliant. 

What are the various types of telehealth services provided with the help of Telemedicine software?

Telemedicine software can be used to its maximum potential if doctors and patients know thoroughly about the kind of services it can deliver. 

Telemedicine software primarily works by providing the following:

  • Real-time synchronization: Doctors can treat patients in real-time using digital mediums. Even robotic technology can be integrated into complex surgery. 
  • Asynchronous forwards and storage: This includes transmitting patient statistics, lab reports, bills, etc., to the doctor and the patients on a requirement basis. This need not always be in real-time.
  • Virtual medication: This denotes the use of the telemedicine application to provide prescriptions and home care.

Telemedicine can be primarily used for the below-mentioned services:

  • Pediatrics: Kids can catch infections easily, and the hospital environment is hazardous. Telemedicine offers remote treatment to eliminate unnecessary hospital visits.
  • Oncology: Patients with weak immune systems can avoid hospital visits and get themselves treated from the comfort of their own with telehealth technology. 
  • Chronic Patients: Self-assessment is critical for established patients to monitor their daily health conditions and assess body vitals like blood pressure, heart rate, and glucose level through effective communication between devices. Such patients can use telehealth tools integrated with wearable technology to manage and monitor their health conditions continually. 
  • Behavioural Health: There is a perceived social stigma attached to mental diseases, and therefore many people suffering from psychological issues avoid hospital visits due to the fear of social scorn. Mental health is a significant concern, especially in today's youth. Telemedicine software detects mental health issues, provides timely delivery of counseling services, and supports them in getting treated without the need to leave home.
  • Specialty Consultation: During health emergencies, timely access to appropriate diagnosis and treatment can save lives. Emergency consultations with specialists via virtual technology can offer the patient an excellent chance of survival in the 'golden hour.' It can also help doctors get expert advice in treating complicated cases. Telemedicine can provide access to specialists, such as neurologists, cardiologists, etc., via video conferencing. 
  • Pandemic Situations: Telemedicine halts the spread of pandemics by ensuring zero physical contact and virtual consultations. Telemedicine prevents the burden on hospitals by treating people with other ailments remotely. It helps in containing the pandemic. Telemedicine helps make care accessible and affordable. 
  • Other services:
    • Online Weight-loss consultations
    • Medication management  (medication prescription and changes without the need to visit a doctor in person)
    • Treat minor urgent care needs such as allergies and sinus infections.
    • Treat cold and flu-like symptoms
    • Perform routine follow-up care
    • Routine follow-up after the discharge of a previously admitted patient

What are the benefits of Telemedicine software? 

Telemedicine software has many benefits:

Reduces the need for unnecessary visits to the hospital:

Using a virtual tool minimizes the need to go to the hospital for cases where only a spot-check examination (Ex: skin-related or ortho-related) is required. It saves significant time and especially benefits the elderly or sick, who must avoid travel whenever possible. 

Lowers the chances of communicating viral diseases: 

Going online and opening a virtual OPD would lessen the number of patients waiting in the waiting rooms of hospitals. This reduces the crowd, which can, in turn, reduce the chances of spreading easily communicable diseases. 

Avoid excessive readmission rates:

One of the challenges hospitals face is high readmission rates, most of which can be avoided with proper follow-up and assessment of red flags at the right time. This is possible through an on-demand service like telemedicine software. Studies have shown that hospital readmission rates have been reduced for hospitals deploying this software.

Get specialized doctors on board for critical cases:

In critical cases, hospitals may require an expert consultant from another city, state, or country. For diagnosis, which does not require physical touch to examine the patient, bringing a consultant adds to the hospital's operational cost. This can be avoided using HD cameras and a video conferencing tool provided by telemedicine software solutions. 

Remote Monitoring:

It can integrate with medical devices to monitor patient health and gather health data.   It provides better insight into their patient's health and habits.

Access to first-hand medical care in times of emergencies:

Having telemedicine software solutions on hand means no more waiting for medical consultation until the patient reaches the hospital. In an emergency, the available paramedic staff can administer the first aid procedures to the patient through a virtual session with a medical practitioner. Many people cannot visit hospitals due to poor health conditions, distance issues, rural location, and unavailability of transport channels (during strikes, lockdowns, riots, etc.). Telemedicine mitigates all the above problems by enabling at-home virtual medical consultation.  

Clinical Facilities:

Most of this software is easy to use and provides a virtual yet real-life clinic experience for the patient and the provider. For healthcare providers, this software helps them to set up their virtual clinic online. 

Non-clinical services: 

Telemedicine software provides non-clinical services like training, administrative services, etc.

Increased business for hospitals:

Internet-enabled medical devices and fast-delivering telemedicine software can scale your healthcare business and boost revenue. 

Peer discussions

The software also allows physicians to take consultations with each other by sending these reports over their secure platform and conducting video conference calls to discuss the cases that require special care. 

Other benefits

  • See more patients during the day
  • Boost patient satisfaction
  • Offer more convenient healthcare to patients
  • Easy registration process
  • No delay in accessing medical records  
  • Saves time 
  • Increased flexibility to see patients
  • Save travel costs for patients and therefore makes healthcare more affordable.
  • Better customer experience with ease of treatment 
  • It makes healthcare accessible and efficient
  • Full implementation of compliance policies

How does the telemedicine software help hospitals to combat emergency/pandemic situations?

Telemedicine came as a blessing during the COVID-19 period. It helped hospitals to flatten the demand curve for healthcare requirements. Even the world health organization (WHO) has recognized telemedicine as a powerful model for boosting healthcare performance. Telemedicine technology serves as a crucial strategy to combat the COVID-19 pandemic crisis. The use of telemedicine systems by hospitals reduces person-to-person contact, allows people with other mild diseases to be treated from home, and keeps the hospital beds from being overwhelmed with patients. 

Safeguarding all patient data, lab reports, and prescription data is challenging during the pressing pandemic. Hospitals are over-busy in such times, and therefore there is an increased chance that reports may get mixed or misplaced. 

Telemedicine software solutions have features to organize and store crucial data efficiently. Telemedicine systems also provide excellent capabilities to accommodate the increased demand and reduce hospital crowds by letting doctors treat patients remotely.

How can hospitals upgrade their level of protection for healthcare professionals by implementing telemedicine software?

A lot of medical staff falls victim to infectious diseases and harmful viruses while treating patients. A telemedicine system integrates with robotics, wearable devices, online consultation portals, self-assessment mobile apps to ensure minimum physical contact between patients and doctors. With such features, medical practitioners can deal with high contagion scenarios without risking their lives.

What trends should you be aware of before initiating a purchase of Telemedicine software?

Increased demand 

Telemedicine technology is witnessing a massive surge in demand.Even patients who were once reluctant to use televisions for their treatment are now more open to accepting this technology. A prominent healthcare service provider in the US saw a 683% surge in its urgent virtual care visit during the COVID-19 period. 

The major growth drivers for the telemedicine system are : 

  • the increasing crowd in the hospitals 
  • the rising cost of healthcare 
  • increase in chronic diseases that require regular visits  
  • increasing infections around the globe
  • increase in the number of aging people
  • advancements in mobile and internet technology 
  • increased demand for health care in rural areas 

Ease of telemedicine  regulations owing to the recent pandemics

The adoption of IT in health care has a history of slow growth pace owing to regulatory barriers. Still, recently, its implementation has been fast due to changes in Government policies.  Governments around the world have eased the regulations governing telemedicine. 

Rapid Technological advancements 

With technologies such as artificial intelligence and augmented reality gaining popularity, their integrations with telemedicine software will surely turn out to be an efficient tool for doctors. Growth in the below Technologies also acts as a catalyst for telemedicine software:

  • Remote Patient Monitoring (RPM)
  • Wearables (fitness trackers, smartwatches, smart apparel) for low-cost health monitoring
  • AI and machine learning
  • Precision Medicine (personalized treatment approach) 
  • Voice Assistants (Alexa) can take down notes for the doctors
  • IoT-enabled devices to send real-time data to doctors
  • Blockchain in Medicare
  • Robotics 

What are the features you should look at before buying telemedicine Software?

  • Patient Portal: Patients’ personal information, doctors’ information, medical history, prescriptions, etc., is accessible to the patient in this portal.
  • Doctor’s portal: This feature of telehealth software maintains a profile of all doctors working with your hospital. This module records complete professional information of doctors, their specialty, the number of patients treated, and critical incidents.
  • Prescription management: This section of the telehealth system is integrated with the prescription module. Hospitals can track the most prescribed drugs, categories of medicines, etc.
  • Appointment Booking: patients can book appointments from the free slots available per the telemedicine software.
  • Appointment Reminder: This feature sends automated SMS, E-mails, and notifications to remind the patient about upcoming virtual appointments with the doctor. 
  • High Connection Rate: The software should respond to internet servers with a high connectivity rate via a stable internet connection.
  • Integration: telemedicine software should integrate seamlessly with EHR (electronic health record system). 
  • High-Definition Video: High-quality video experience of a telemedicine system proves very effective.
  • Data Security: As with any online platform, telemedicine software also comes with data security risks. Therefore it should have a robust encryption system to secure data.
  • Support for all devices: It supports laptops, mobile phones, and tablets
  • Screen sharing: It helps patients and doctors to share and discuss medical records on their screens. 
  • Multi-User: TeleHealth sessions allow more than one patient representative to participate in the video call.
  • Compliance: The US health department has laid down some ground rules in the HIPAA to ensure patient data protection protocols are standardized. Telemedicine software must follow the HIPAA guidelines to conduct real-time video conference calls and consultations. Telemedicine software should also meet other security compliance requirements such as GDPR, HITECH, PHIPA, etc.  
  • Administrative Module: Telemedicine can reduce hospital administrative workload and prevent the medical staff’s burnout if appropriately implemented.
  • Custom branding: Customize themes of the interface to showcase your brand.
  • Text Chat: Patients can ask health questions, and doctors have options to include attachments like reports and images to explain the patients in detail. 
  • Billing: Online billing option with a secure transaction portal: It supports multiple payment options and credit and debit card support.
  • Digital form: Patients can complete registration forms digitally from any device.

How to choose the best telemedicine software for your healthcare service?

Buyers should carefully consider the following information about the Telemedicine software they are planning to deploy before making an actual purchase: 

  • Can telemedicine software integrate with other software solutions related to healthcare or not?
  • Whether the telehealth platform has a secure environment for all transactions and patient billing?
  • Is the software scalable to assimilate features when your patient base grows?
  • Is telehealth accessible on all devices, such as desktops, laptops, tablets, and mobile phones?
  • Is the software user-friendly and easy to navigate?
  • Does the telemedicine software company ensure regulatory compliance (HIPAA/ CDC/ USFDA, etc.)? 
  • Does it provide all features and settings for your needs? 
  • Can you ask your vendor for customization to add more functions?
  • Does the software deploy high-end security features and a secure encryption system for all transactions and patient communications? 
  • Can it work hassle-free with low-bandwidth internet connectivity?
  • Does the telemedicine vendor provide a free trial/demo of its services?
  • Does the telemedicine software solution support multiple languages, currencies, etc.?
  • Does the telemedicine solution vendor provide reliable, 24/7 user support?
  • Does the telehealth solution provider meet your objectives?
  • Does the software meet medical insurance compliance?
  • Whether it is a standalone solution or an integrated one?
  • Does it provide free implementation and training?
  • What are the hardware requirements? Which medical devices can connect and collect data?

What is the average cost of buying telemedicine software? 

The costs of telehealth platforms depend on a large number of factors such as:

  • Number of users, doctors, and patients it allows as admins
  • Features it offers
  • Type of installation:  Cloud-based, Web-based, on-premise software, open-source
  • Privacy and data integrity provides
  • Devices it can work on
  • Quality of service offered 
  • Number of patients it can manage
  • User interface and experience

If you need afree and open-source telemedicine system, you can opt forIntelehealth. The independent version ofChiron Healthwill cost you around $150 per month per provider.Theraplatformwill cost you $59 per month for its Enterprise version per provider. Virtual Practiceteam plan will cost $15 per month for 1-3 users. For other online telemedicine software or free telemedicine software such asGoTelecare, Doxy.me,  Hale, Mytelemedicine, V see, eVisit, and many more others. You need to contact the vendor for detailed pricing.You can get the list and all information from theGoodfirms Telemedicine software page.

Why refer to Goodfirms' list of telemedicine software? 

Goodfirms is a frontline IT  research company popular in the IT sector for its comprehensive lists of thousands of IT services and products. Goodfirms has a sound track record of providing buying support and assistance to aspirants of B2B IT products and services.

Goodfirms creates, organizes, maintains, and regularly updates the listings of software based on their performance, feature updates, and user reviews. Currently, Goodfirms houses a massive list of 9000+ software products and services. Goodfirms has also collected 15000+ reviews of these services and products from genuine users. You are advised to go through the list of extensively researched best telemedicine software to find the best suitable one for yourself. You can filter the telemedicine software solutions based on various criteria such as deployment type, vendor prices, features available, and many more. 

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