Best Medical Practice Management Software

Health care organizations can make meaningful progress if they have a system that can help them to respond to patient care with quality services. Running a health care facility is a complex task, as, besides curing patient ailments, they have to manage various administrative tasks, like recording d patient details, generate prescriptions, claiming insurance, taking appointments, consultations, payments, and so on. While dealing with more patients’ these activities become quite cumbersome, and physicians often find themselves trapped between patient care and managing administrative work. Failing to justify in any of these areas can have a deep impact on the health care business. Therefore, it is necessary that health care practitioners find a symphony between their admin work and patient services. Besides that, higher operation costs also put physicians under pressure to evaluate their procedures and policy. Patients in the digital age prefer having a quality health care system at an affordable price. The best way to achieve this is through medical practice management software. The best medical practice management software helps medical practitioners to automate their routine work and save valuable time, which they can utilize to enhance patient care. It also allows medical practitioners to  optimize their patients' experience with the systematic health care facility.

This buyer guide on medical practice management software is created to help health care practitioners and professionals associated with it to understand various aspects of software such as cost, features, benefits, and latest trends. All this information could be supportive in making a decision on the best medical practice management software.

• High error rate: Maintaining paper-based records is a tedious task, and there is always a risk of losing the document. Also, paper-based records are more prone to human errors, and there is no way to identify these errors.
• More waiting time for patients: Registering patient information manually during check-in and managing those records is time-consuming. It increases patient waiting time and prevents the hospital from delivering quality care to the patient.  Manual management of the facility also affects the provider’s working efficiency as they have to go through lots of paper documents and files before they proceed with the treatment. Providers can see fewer patients even though they have an ample amount of time. In short, redundancy in any one process hampers the entire health facility.
• Higher management cost: Managing health care facilities manually can increase the management cost.  Hospitals and clinics have to invest more time to manually train staff about how the entire clinical management works. Instead of dedicating more time to patient care, providers are often occupied with administrative work.  Also, with a manual system, there is always a chance for communication errors. Overall manual work increases the operation costs and decreases efficiency.
• Low revenue: Patient service can have a direct impact on health care revenue.  It is true that health care services are directed for the welfare of the community, however, it is a business in the end. For any hospital to render quality service, they have to ensure that there is a continuous flow of revenue. It is only possible if the health care facility sees more patients in less time, which is quite difficult with the manual approach.

Medical Practice Management Software is a tool that assists medical practitioners and clinics in running their day-to-day practice and managing their administrative work. It can be used to schedule patient appointments, process claims, generate reports, billing, generate prescriptions, etc. It is a comprehensive solution for all medical facility management.  Best medical practice management systems can even work together with EMR (Electronic Medical Records) systems.

• Electronic Medical Records (EMR): EMR is a digital copy of patient health and provides essential information about a patient’s health. It replaces paper-based medical records and provides ease in storing patient data.  It mostly stays within the health organization and is used by providers for diagnosis, treatment, and care. It even helps to facilitate communication and coordination between different members of healthcare organizations.      
• Medical practice management software (PMS):  Medical practice management solution is more concerned about the administrative side of the health care processes. It has a broader application than EMR. It can be used to automate bill generation, scheduling patient appointments, claim processing, view financial performance, etc. Unlike EMR, the PMS software connects physicians with third-party vendors such as insurance carriers, laboratories, pharmacies via secure file-sharing networks.

As a standalone software both EMR and MPMS offer great benefits, however, when integrated, they support the entire medical practice activities. In recent days, we see several healthcare professionals adopting a medical practice management system. 

Medical practice management software is playing a big role in optimizing the health care system.  As per one of the surveys, the medical practice management software market is estimated to reach $739.1 million by 2029.  The same report has also stated that medical professionals throughout the globe have shown positive response and better productivity after using the medical practice management software. The medical practice management tools assist health care professionals in managing all their activities from a single platform.  It provides more clarity and visibility over the entire health care process. The best practice management software for doctors provides them with a complete set of features that helps them to manage their routine tasks efficiently, such as appointment reminders, writing treatment notes, invoicing, sending client referrals, etc.  It does not end there; the software access on a cloud network and support for mobile devices further enhance their usability. The health organization can become financially strong and more productive with the help of the best medical practice management systems. It enables health care organizations to shift from volume-based care to value-driven care. 

There are many ways health care professionals can add value to their organization through the best medical practice management systems. In order to know that, it is recommended that users should go through the benefits of medical practice management tools.

• Quality service for patients:  The best medical practice management solutions ensure that patients are rendered with the best services and don’t have to face any difficulties accessing medical facilities.  It helps medical staff to manage their administrative work and invest more time in enhancing patient care.
• Reduce manual work: Manual work takes an ample amount of time, and because of this, sometimes medical practitioners cannot see more patients. They have to perform many jobs manually, such as writing a prescription or making corrections in the patient record.  The best medical management software automates repetitive tasks and helps medical staff or practitioners to save their valuable time.
• Increase patient reach:  Sometimes, patients with a critical or rare medical condition have to look for an expert doctor.  It becomes difficult to search for such experts or doctors, but best medical practice management solutions support social media accounts.  Social media platforms allow patients and doctors to connect with each other easily.
• Smart analytics: Top medical practice management software allows users to analyze essential metrics that can be helpful to enhance their patient service and overall facility performance.  They can analyze revenue metrics, patient service level, staff performance, etc.  
• Faster payments and reimbursements: The trend of online and mobile payment has accelerated the payment process. The best medical practice management solutions support multiple modes of payments, and it helps medical professionals to collect payments efficiently.
• Better communication: Hospitals and clinics have to make decisions that directly deal with patient lives.  It is necessary that they collaborate with each other well and have a clear communication channel to avoid confusion. The best practice management software for doctors and hospitals ensures that everybody has access to patient’s common data.  It also helps to avoid unnecessary loops of communication between patients and doctors.
• Data backup:  The best practice management software for doctors allows them to regularly take backup of their files and documents. Large clinics have to deal with lots of documents, and there is a great possibility that these documents get lost or misplaced.  Best medical practice management systems with a safe data backup option can turn out as a time-saving in such a situation.

• Interoperability: Top medical practice management software should be compatible with other software.  It makes it easy to exchange patient data with other practitioners, and access the information without any software compatibility issues.
• Customization: Customization is a must feature in medical practice management tools.  It gives flexibility to the medical practitioner to configure features according to their requirements.    
• Compliance: Hospitals and clinics have to follow laws to maintain patient security and privacy.  It is recommended that users choose the best medical management software that is compliant with local laws and regulations.
• Security:  Hospitals carry sensitive information about the patient, and if the security of healthcare practice management software is compromised, then this data can be easily hacked.  Hospitals and private clinics that lose their patient's personal information are susceptible to lawsuits, fines, and losing their practice. It is necessary that health care professionals buy medical practice management solutions that have robust security measures. For the safer side, users must choose the software vendor that is serving the industry for quite a long time.  The alternate way to find a reliable software vendor is to visit the review and rating website.
• Scalable and user-friendly:  Buying medical practice management solutions and getting used to its features takes an ample amount of time.  A medical practitioner cannot afford to invest money and time repetitively to buy the software when their patient number increases.  It is therefore necessary that medical practitioners pick healthcare practice management tools that are scalable and user-friendly. It helps them to quickly train the staff and saves cost on hiring an expert for the training.
• Customer support:  Hospitals have to deal with various types of medical scenarios, and they have to stay responsive to deal with any scenario. If their practice management system software is malfunctioning, then it can create adversity for the patient and could risk their lives during an emergency.  Prompt customer support is essential for the smooth functioning of practice management system software.
• Flexibility in software deployment:  Top practice management software should provide the flexibility to deploy the software. It should support both on-premise deployments as well as cloud-based deployment. Based on the hospital or clinic requirements, they can decide the software deployment method.

• Patient scheduling
• Laboratory management
• Patient management
• Pharmacy management
• Revenue management
• Patient portal
• Automated billing
• Staff management
• Ward management

Yes, medical practice management software is secure to use.

Security is an important constituent of medical practice management software; any loopholes in the software can lead to a data breach or system failure. Ransomware is the biggest threat in the healthcare sector. It is necessary that the software you choose is capable of neutralizing the security threat and sending alerts to users about it.  Medical practice management software vendors understand well the potential risks of a data breach, and they integrate strong security features to safeguard the software from hackers.  They use robust security protocols and implement high-level data encryption rules. To prevent unauthorized access, they even follow two-factor authentication. Besides that, to deal with ransomware, vendors test their software for quick data backup and recovery. If users select reputed medical practice management software, it is less likely that healthcare facilities get hacked or stolen.

Taking preventive measures, training internal staff, and trusted medical practice management software can together help to avoid all kinds of security threats to the health care clinics and hospitals.  If users are not confident about the security of their on-premise medical practice management software, they can opt for cloud-based medical practice management software.  The cloud based medical practice management software has matured in the last few years and follows strict security measures. Besides that, they have a dedicated team of experts that continuously monitor the cloud servers. If users are still concerned about data security, they can go for multiple cloud based medical practice management software. Some users even prefer using a hybrid model where part of their data is stored on-premise software and the rest on the cloud server.  This strategy is also popular among health professionals.

• Virtual health care: Virtual health care concept is creative, and it can be quite beneficial for patients who cannot see doctors due to their geographic locations.  With the help of live video streaming and powerful internet, someone in a remote place can easily connect with a physician residing in a metropolitan city.  It helps the physician to counsel their patients without any delay. Virtual health care has gained tremendous attention in the recent outbreak of Covid-19, and it seems that patients are getting used to virtual health care. In the future, most medical practice management software would be laced with video conferencing technology that assists them with virtual health care.
• Chatbots and voice assistants: Chatbots and voice assistants are assisting in enhancing patient care. They can be used in hospitals for making an appointment and answering patient’s general inquiries. It can reduce a lot of front desk workload.  Voice assistants can move one step further and can be used for helping physicians in scheduling appointments or finding a patient record from the system. Some of the top medical practice management software has been using chatbots and voice assistants, and in the future, it could increase the scope of its application.
• Artificial intelligence: Physicians spend a good amount of time fetching and analyzing patient records. With the help of artificial intelligence, this time can be reduced; they can filter patients automatically based on their condition, physician notes, and prescription.  It can help them to prioritize patient treatment and enhance overall patient care. AI technology has huge applications in health care, and it can help medical practitioners in a myriad of ways; most of the future medical practice management solutions would be AI-based.

The average cost of best medical practice management software is somewhere around $7.95/month to $295/ month. The variation in the software costs could be due to the software features, software deployment, and services (customer support, training, etc.).  However, health care units that are operating on a smaller scale and have limited use of software can also use free medical practice management software. It helps them with primary functions such as booking appointments, accepting bills, generating prescriptions, etc.

• Best medical practice management software for startups and small businesses:  For startups and small-scale hospitals, budget-friendly medical practice management software is more preferable. Jituzu, at a price of $7.95/month, is the best medical practice management software for startups and small businesses.  The software provides all basic features of medical practicing management software such as scheduling, appointment reminders, mobile app, credit card processing, etc. TherapyAppointment at a price of $10/month is exceptional medical practice management software.  The software provides some medical practice management best features at a low price. It offers a trial.  There are few more medical practice management solutions that users would consider for their clinics and hospital, which include Theralytics, SeriousMD Doctors, nTreatment, Power Diary, etc.  Some software vendors also offer free medical practice management software with basic features.  It helps startups and small-scale clinics to minimize their operation cost at the same time, speed up the administrative tasks.

• Best medical practice management software for mid-size and large scale businesses:  The mid-size and large-scale health care facilities have to deal with more patients and data. They need medical practice management software that meets their exclusive needs. RXNT at a price of $65/month, is the best medical practice management software for mid-size and large-scale hospitals. The software provides an easy billing system, customization, software training, automatic system upgrade, etc. The software is flexible in pricing and allows users to choose a monthly or yearly plan. Jane App at a price of $74/month is also outstanding practice management system software for mid-size and large scale hospitals. Just like other software, it offers unlimited storage, telehealth, one-to-one online appointments, and many other features.  The tool is suitable for all types of healthcare  organizations, from regular clinics to chiropractic and physiotherapy. If users are keen to explore more options for the best medical management software, then they can even consider using MDConnection, CareCloud Central, Dr in Cloud, etc. The health care institutes looking for enterprise-grade functionality and a comprehensive suite of software, then premium range healthcare practice management software solutions are most suitable for them. CureMD EHR at a price of $295/month is a high-end medical practice management solution that covers everything - EHR, medical practice management, medical billing, vaccination management, and so on.

• Free and open source medical practice management software:  Free and open source medical practice management software is popular among health professionals that want to enhance software features and still want to keep prices in control. These attributes of free and open source medical practice management software make it quite suitable for startups and clinics operating on a small scale.

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Health care facilities are dedicated to patients’ well-being, and it is necessary that it works in an organized manner to deliver the best health care. Unfortunately many health care facilities cannot deliver the best service because their internal process is fragmented and does not gel in the tech-driven world.  They still take appointments on the phone, store patient details in physical files, and submit claims manually. This process is outdated and does not help providers in enhancing patient care.  The success of the healthcare system lies in delivering quality service to patients and adopting processes that speed up the delivery of the service. Medical practice management software provides a comprehensive solution to manage their administrative work and allow patients to have fast access to health care services.  It reduces the health facility’s overall operation costs and eliminates unnecessary administrative work.  Sometimes hospitals, clinics, and health organizations that are incredible on the clinical side fail to deliver it because their internal process is disoriented. If you face the same challenge, it is time to invest in the best medical practice management software. There are several  medical practice management software available in the market and usually it can be challenging to pick  the best software for your type of facility. To make your  task easy, here is the list of best medical practice management software prepared by GoodFirms’ expert team.