Best Contact Center Software

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Rankings updated: Dec 31, 2025
76 Software

Here are the Best Contact Center Software & Platforms

  • ContactSwing is a no-code AI voice assistant platform that automates inbound and outbound calls, enhancing business communications 24/7. Designed for industries like real estate, healthcare, and IT staffing, it provides human-like interactions, ... read more about contactswing

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Usage Based
    0% in Contact Center Software

    Features

    • Call recording and monitoring
    • Call routing and queuing
    • Integration capabilities
    • Multi-channel communication
    • Reporting and analytics
    • AI Features

    Key Details

    Industries
    • Automotive
    • Hospital-health-care
    • Real-estate
    • Restaurants
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • AI Voice Agent
    • AI Call Assistant
    • ai voice caller

    Packages

    Pricing Type
    • Usage Based
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • Available Trial
    Payment Frequency
    • Monthly Payment

    Integration

    Integrated With
    • WhatsApp
    • LinkedIn
  • At Cognigy, we are at the forefront of revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Our award-winning solution is designed to empower businesses to ... read more about Cognigy

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Contact Center Software

    Features

    • Call recording and monitoring
    • Call routing and queuing
    • Integration capabilities
    • Interactive voice response (IVR)
    • Multi-channel communication
    • Omnichannel support
    • Performance tracking
    • Reporting and analytics
    • AI Features

    Key Details

    Industries
    • Bpo
    • Information-technology-services
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • 24x7 Support

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
  • Don't miss customer calls. Suzee AI answers your business phone 24/7, filters spam, and forwards urgent calls. Just $79/mo. Set up in 10 minutes. Some of the top features or benefits of ... read more about Suzee Ai

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Per Feature
    100% in Contact Center Software

    Features

    • Call recording and monitoring
    • Call routing and queuing
    • Integration capabilities
    • Interactive voice response (IVR)
    • Multi-channel communication
    • Omnichannel support
    • Performance tracking
    • Reporting and analytics

    Key Details

    Industries
    • Accounting
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support

    Packages

    Pricing Type
    • Per Feature
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
  • MirrorFly's AI Voice Agent Solution is a popular choice among developers for its ASR (Automatic Speech Recognition), TTS (Text-to-Speech), and NLP to power contextual, real-time conversations. Since this CPaaS solution is fully ... read more about MirrorFly AI Voice Agent Solution

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Contact Center Software

    Features

    • AI Features

    Key Details

    Industries
    • Banking
    • Bpo
    • Entertainment
    • Hospital-health-care
    • Information-technology-services
    • Insurance
    • Program-development
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Our platform uses advanced artificial intelligence to create intelligent phone call agents capable of managing inbound and outbound calls, appointment scheduling, lead qualification, reminders, and customer support — all with zero fatigue ... read more about Tricall

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Contact Center Software

    Features

    • Call recording and monitoring
    • Call routing and queuing
    • Integration capabilities
    • Interactive voice response (IVR)
    • Performance tracking
    • Reporting and analytics
    • AI Features

    Key Details

    Industries
    • Bpo
    • Education-management
    • Financial-services
    • Hospital-health-care
    • Hospitality
    • Insurance
    • Leisure-travel
    • Logistics-supply-chain
    • Real-estate
    • Retail
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • 24x7 Support
    Training
    • Documentation
    Knowledge Base
    • Blog

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
  • Teckinfo’s Auto Dialer is a modern outbound calling solution designed to accelerate customer outreach, improve agent productivity, and reduce manual effort. It automates dialing from pre-loaded lists, minimizes idle time, and supports ... read more about Dialer

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    0% in Contact Center Software

    Features

    • Call recording and monitoring
    • Call routing and queuing
    • Integration capabilities
    • Interactive voice response (IVR)
    • Multi-channel communication
    • Omnichannel support
    • Performance tracking
    • Reporting and analytics
    • AI Features

    Key Details

    Industries
    • Accounting
    • Apparel-fashion
    • Banking
    • Bpo
    • Commercial-real-estate
    • Education-management
    • Higher-education
    • Hospital-health-care
    • Hospitality
    • Information-technology-services
    • Insurance
    • Outsourcing-offshoring
    • Real-estate
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • Android
    • Windows
    • Linux
    Support
    • Email
    • Phone
    • 24x7 Support

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • INR (₹)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • One-Time Payment

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