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Best Customer Loyalty Software

Customer loyalty software is a program that rewards present customers and ensures their retention. The customer loyalty system helps improve the engagement of the customers who continuously shop or use your services to earn reward points, which can be later converted to discounts for future purchases. After thorough research and analysis, we have listed some of the best customer loyalty program software you can use to manage your loyal customers and plan successful customer loyalty strategies for the future. The software helps you calculate their reward points, help them redeem them, track their purchase activities, and provide in-depth analytical reports.

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Rankings updated: Dec 31, 2025
147 Software

List of Best Customer Loyalty System

  • Smart Match App

    The #1 Matchmaking Software CRM. Smart Match App is an award-winning matchmaking and membership management software CRM servicing more than 100,000 users worldwide. Match your clients, arrange introductions and dates, receive valuable ... read more about Smart Match App

    Entry Level Price
    $35 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    14% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Member Portal
    • Membership Management
    • Referral Tracking

    Key Details
    Industries
    • Events-services
    • Health-wellness-fitness
    • Marketing-advertising
    • Nonprofit-organization-management
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • Available Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page Get Free Trial
    Available Packages
    Standard
    $35 Per Month
    Visit website

  • Surefire CRM

    Surefire CRM by Top of Mind Networks is recognized as the mortgage industry's most relied upon marketing automation and creative content solution. From individuals to enterprise lenders, Top of Mind's Surefire CRM ... read more about Surefire CRM

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    8% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Membership Management
    • Referral Tracking

    Key Details
    Industries
    • Consumer-services
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page

    Integration
    Integrated With
    • Salesforce CRM
    Visit website

  • Surkus

    Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your ... read more about Surkus

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Loyalty Program
    • Member Portal
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Slingloft

    Slingloft is an Omni-channel platform for CRM, loyalty management and shopping engagement. Manage customer lifecycle and Enrich shopping experience with Personalized Loyalty program, Membership App, Referral system, Review / NPS Feedback, Appointment ... read more about Slingloft

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • VEMT

    SaaS platform with 70+ Customer Experience-Flows to serve CRM and Marketing for mid-sized companies and enterprises. We help generate revenue at customer journey touch points. All our CX-flows ready-to-go, so you don’t ... read more about VEMT

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Yotpo

    Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. Brands with Yotpo are empowered to ... read more about Yotpo

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    25% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics

    Key Details
    Industries
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Loyalty Platform

    Loyalty Platform is a white-label platform that allows you to easily create loyalty campaigns to earn points and rewards. Suitable for any business, no app required.

    Entry Level Price
    $59 One-time
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Loyalty Software

    Features
    • CRM
    • Loyalty Cards
    • Loyalty Program
    • Membership Management
    • Rewards Management

    Key Details
    Licensing & Deployment
    • Windows
    • Mac
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • One-Time Payment
    Vendor pricing page
    Available Packages
    Standard
    $59 One-time
    Visit website

  • Loyalo

    Your clients collect points for each visit or purchase in your shop/restaurant. After collecting a certain number of points, they can exchange them for a free product or service. For example, get ... read more about Loyalo

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Customer Loyalty Software

    Features
    • CRM
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Reporting and Analytics

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Free
    Vendor pricing page
    Visit website

  • AirLoop

    AirLoop is a fully customizable digital loyalty platform that provides the tools you need to optimize and enhance your customer engagement, to create repeat business and increase revenue.

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Referral Tracking
    • Rewards Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Free
    Vendor pricing page
    Visit website

  • RAY

    RAY is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business. We help brands and franchises improve the ... read more about RAY

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Reporting and Analytics

    Key Details
    Industries
    • Marketing-advertising
    • Public-relations
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Startquestion

    This is the solution for you if you want to: improve service standards by responding to expectations of of your customers, increase level of customer satisfaction with the quality of products and ... read more about Startquestion

    Entry Level Price
    $49 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Infographics

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $49 Per Month
    Visit website

  • Kangaroo Rewards

    Kangaroo Rewards is a customer loyalty software solution for businesses. Kangaroo's loyalty rewards program app can be downloaded to use on a tablet and/or can be integrated with brick & mortar POS ... read more about Kangaroo Rewards

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Apparel-fashion
    • Education-management
    • Food-beverages
    • Leisure-travel
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Whitepapers
    • On-Site Training

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
    Vendor pricing page
    Visit website

  • Apex Loyalty

    Apex Loyalty App will help your brand better connect with your existing channel customers, engage & reward them for being your business partners. With Apex Loyalty, brands can engage & stay connected ... read more about Apex Loyalty

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Loyalty Software

    Features
    • CRM
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Reporting and Analytics

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • OpenTable

    We love what can happen around the restaurant table. And since 1998 we’ve been committed to empowering that experience. From helping restaurants of all sizes thrive, to enabling diners to find and ... read more about OpenTable

    Entry Level Price
    $149 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    10% in Customer Loyalty Software

    Features
    • Activity Tracking
    • Loyalty Program
    • Member Portal
    • Referral Tracking

    Key Details
    Industries
    • Hospitality
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Case Studies

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $149 Per Month
    Visit website

  • Xoxoday

    Xoxoday is a technology company that builds infrastructure to send rewards, perks, incentives, & disburse payouts to employees, customers and partners. Xoxoday Plum is a powerful rewards, incentives, benefits & payouts infrastructure ... read more about Xoxoday

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    100% in Customer Loyalty Software

    Features
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Rewards Management

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • MAXMA

    1. Ready-to-use loyalty software that tracks and burns customer bonuses connected with your store PoS system 2. Flexible customer segmentation with various combinations of filters 3. All-in-one marketing communication platform (sms/push/e-mail/calls) 4. ... read more about MAXMA

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Per User
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Consumer-goods
    • Consumer-services
    • Hospitality
    • Restaurants
    • Retail
    • Supermarkets
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • Weekdays
    Training
    • Webinar
    • In-person
    • Documentation

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page

    Integration
    Integrated With
    • Lightspeed POS
    • Shopify
    • Shopify POS
    • EPOS
    • Dynamics 365
    • Salesforce CRM
    Visit website

  • LoyaltyXpert

    What is LoyaltyXpert? LoyaltyXpert is a strategic business unit of Ecosmob Technologies Pvt Ltd. It is a SaaS-based solution, launched in 2017 as a one-stop solution for a state-of-the-art Digital Channel Engagement, ... read more about LoyaltyXpert

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Business-supplies-equipment
    • Chemicals
    • Consumer-electronics
    • Plastics
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • In-person
    Knowledge Base
    • Channel Loyalty Program
    • Influencer Loyalty Program
    • Brand Loyalty Program
    • Customize Loyalty Program

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • INR (₹)
    Free Version
    • Yes
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • One-Time Payment
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

  • TRIFFT Loyalty Cloud

    TRIFFT delivers enterprise-grade loyalty to retailers with a complete and ready-to-roll-out toolkit. This includes a built-in CRM, real-time CMS, and a no-code web/app/card; branded to each of our customers - all in ... read more about TRIFFT Loyalty Cloud

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    80% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • In-person
    • Documentation

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page
    Visit website

  • LoyaltySurf

    With LoyaltySurf, you can easily create and manage a customized advocate program and reward users for performing different actions. - Customizable Rewards: Create a personalized loyalty program that rewards your users on ... read more about LoyaltySurf

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Program
    • Membership Management
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Computer-software
    • Financial-services
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Weekdays
    Training
    • Documentation
    Knowledge Base
    • Help Center
    • Developer Docs

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Try Software Demo Get Free Trial

    Integration
    Integrated With
    • Zapier
    • REST API
    • Webhooks
    • Chargebee
    • Recurly
    • HubSpot CRM
    • Salesforce CRM
    • Stripe Billing
    Visit website

  • Loyale

    Loyale is a cloud-based customer loyalty platform that provides customisable reward schemes and automated marketing tools. The software offers advanced features such as points, rewards, coupons, gift cards, feedback forms, punch cards, ... read more about Loyale

    Entry Level Price
    $76 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Apparel-fashion
    • Automotive
    • Business-supplies-equipment
    • Consumer-electronics
    • Consumer-goods
    • Consumer-services
    • Cosmetics
    • Financial-services
    • Food-beverages
    • Food-production
    • Health-wellness-fitness
    • Import-export
    • Insurance
    • Restaurants
    • Retail
    • Supermarkets
    • Wine-spirits
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • Chat
    • Weekdays
    Training
    • Documentation

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • EUR (€)
    Free Version
    • Yes
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Get Free Trial
    Available Packages
    Starter
    $76 Per Month
    Growing
    $140 Per Month
    Plus
    $270 Per Month
    Enterprise
    $810 Per Month

    Integration
    Integrated With
    • Lightspeed Restaurant
    • Lightspeed eCommerce
    • WooCommerce
    • Shopify
    • Lightspeed POS
    • Intuit Mailchimp
    Visit website

  • WebMaxy eGrowth

    Foster lasting customer loyalty with eGrowth's comprehensive solution. Drive repeat purchases and boost customer retention by providing a seamless, personalized experience. Utilize smart segmentation and customer data to understand their preferences and ... read more about WebMaxy eGrowth

    Entry Level Price
    $99 Per Month
    Free Trial
    7 Days
    Pricing Type
    Usage Based
    33% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Alternative-wmedicine
    • Apparel-fashion
    • Arts-crafts
    • Automotive
    • Business-supplies-equipment
    • Computer-software
    • Consumer-goods
    • Cosmetics
    • Dairy
    • Farming
    • Fine-art
    • Fishery
    • Food-beverages
    • Food-production
    • Furniture
    • Health-wellness-fitness
    • Information-technology-services
    • Luxury-goods-jewelry
    • Marketing-advertising
    • Paper-forest-products
    • Pharmaceuticals
    • Retail
    • Sporting-goods
    • Sports
    • Textiles
    • Veterinary
    • Wine-spirits
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • In-person
    • Documentation

    Packages
    Pricing Type
    • Usage Based
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 7 Days Trial
      (Credit card required)
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page Try Software Demo Download Pricing Document
    Available Packages
    Startup
    $99 Per Month
    Professional
    $149 Per Month
    Enterprise
    $199 Per Month
    Visit website

  • LoyaltyLion

    The loyalty platform that turns one-time buyers into returning customers. Reward customer loyalty to increase your returning customer rate. Brands using LoyaltyLion find that redeeming loyalty program members are 6x more likely ... read more about LoyaltyLion

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Marketing-advertising
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page Try Software Demo

    Integration
    Integrated With
    • Shopify
    • Shopify Plus
    • Klaviyo
    • Okendo
    Visit website

  • Froogal

    Froogal helps you channel the power of modern technology to digitally transform the brands and position themselves centric to customers. Froogal is a fast growing techno-marketing company that works with brands across ... read more about Froogal

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Apparel-fashion
    • Hospitality
    • Leisure-travel
    • Restaurants
    • Retail
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  • Growave

    E-Commerce is a Global Powerhouse with Trillions traded annually. Global demand is rapidly growing and new firms are entering the space in order to fulfill the massive demand. Figures suggest that the ... read more about Growave

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Referral Tracking
    • Rewards Management

    Key Details
    Industries
    • Hospitality
    • Marketing-advertising
    • Retail
    Licensing & Deployment
    • Proprietary
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  • Say2B

    1. Give coins, gifts or discounts to reward the best ideas or apologize for negative experiences, to congratulate on holidays, birthdays or other events. 2. Customers don't have to be registered in ... read more about Say2B

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in Customer Loyalty Software

    Features
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Rewards Management

    Key Details
    Industries
    • Hospitality
    • Marketing-advertising
    • Restaurants
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
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    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Video
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    • Free
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  • Rymera Advanced Coupons

    Rymera Web Co is all about helping store owners grow online. Incentivize and reward your customers with loyalty program points they can redeem for coupons later. Advanced Coupons is the best WooCommerce ... read more about Rymera Advanced Coupons

    Entry Level Price
    $59.50 Per Year
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Hospitality
    • Marketing-advertising
    • Restaurants
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Video
    • Blog

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    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Payment Frequency
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $59.50 Per Year

    Integration
    Integrated With
    • WooCommerce
    Visit website

  • Rakuten

    Rakuten Group, Inc. (TSE's first section: 4755) is the largest ecommerce company in Japan, and third largest ecommerce marketplace company worldwide. Rakuten provides a variety of consumer and business-focused services including e-commerce, ... read more about Rakuten

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Loyalty Software

    Features
    • Activity Tracking
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Hospitality
    • Marketing-advertising
    • Restaurants
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guide
    • Video
    • Blog
    • Webinar

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    • Contact Vendor
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    • USD ($)
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    • No
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    • Quote Based
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  • Shopkick

    Shopkick is the app that rewards you for the shopping you already do, no matter how you do it. Get reward points (we call them “kicks”) that you can claim for free ... read more about Shopkick

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Apparel-fashion
    • Hospitality
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guide
    • Video
    • Blog

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
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    • Quote Based
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  • Boomerangme

    Boomerangme is a Loyalty SaaS business in the box. Upsell tool for Marketing Agencies. Get additional recurring income from existing customers offering Loyalty-as-a-Service (LAAS). Use the Reseller feature including white label, pricing ... read more about Boomerangme

    Entry Level Price
    $114 Per Month
    Free Trial
    Available
    Pricing Type
    Flat Rate
    100% in Customer Loyalty Software

    Features
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Apparel-fashion
    • Hospitality
    • Marketing-advertising
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guide
    • Video
    • Blog
    • Webinar

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    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • Available Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $114 Per Month
    Visit website

  • Loyital

    Digital Loyalty Cards: The Future of Customer Engagement Elevate your customer engagement strategy with our digital custom loyalty cards, designed to foster repeat business through exclusive benefits or discounts. Our platform allows ... read more about Loyital

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Loyalty Software

    Features
    • Activity Tracking
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Consumer-goods
    • Consumer-services
    • Health-wellness-fitness
    • Hospitality
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • 24x7 Support
    Training
    • Documentation

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • GBP (£)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • One-Time Payment
    Vendor pricing page Try Software Demo
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  • Waakif

    Waakif is a cutting-edge AI-powered business platform built to revolutionize how companies retain customers and gain valuable insights for growth. By leveraging the power of artificial intelligence, Waakif delivers actionable data, helping ... read more about Waakif

    Entry Level Price
    $35.78 Per Year
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    25% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics

    Key Details
    Industries
    • Restaurants
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Documentation
    Knowledge Base
    • 10 Creative Restaurant Menu Design Ideas by Waakif
    • Help Guide
    • Video
    • Blog

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    • Flat Rate
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    • USD ($)
    Free Version
    • Yes
    Payment Frequency
    • Annual Subscription
    Vendor pricing page
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    Standard
    $35.78 Per Year
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  • LotusFlare DNO Cloud

    LotusFlare Digital Network Operator® (DNO™) Cloud is a digital business support system (BSS) for communications and media services providers (CSPs). Cloud-native in origin, DNO™ Cloud helps CSPs achieve valuable outcomes, including the ... read more about LotusFlare DNO Cloud

    Entry Level Price
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    20% in Customer Loyalty Software

    Features
    • Activity Tracking
    • CRM
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • In-person
    • Documentation

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    • USD ($)
    Free Version
    • No
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    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • One-Time Payment
    Vendor pricing page Try Software Demo
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  • getSoapy

    GetSoapy is an all-in-one software solution designed to streamline operations and growth for local service businesses like window cleaners, gardeners, and gutter cleaners. No more chasing down payments - GetSoapy automates billing ... read more about getSoapy

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    15% in Customer Loyalty Software

    Features
    • Activity Tracking
    • Loyalty Cards
    • Loyalty Program
    • Member Portal
    • Membership Management
    • Reporting and Analytics

    Key Details
    Industries
    • Individual-family-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • YouTube
    • Documents

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Get Free Trial
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  • Reward Rally

    Reward Rally is a powerful loyalty platform that helps businesses drive repeat purchases, boost customer retention, and build brand loyalty, while also serving as an employee recognition tool that motivates, rewards, and ... read more about Reward Rally

    Entry Level Price
    $49 Per Month
    Free Trial
    More than 30 days
    Pricing Type
    Usage Based
    50% in Customer Loyalty Software

    Features
    • Loyalty Cards
    • Loyalty Program
    • Referral Tracking
    • Reporting and Analytics
    • Rewards Management

    Key Details
    Industries
    • Apparel-fashion
    • Cosmetics
    • E-learning
    • Human-resources
    • Textiles
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • In-person
    • Documentation

    Packages
    Pricing Type
    • Usage Based
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • More than 30 days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Try Software Demo Get Free Trial
    Available Packages
    Basic
    $49 Per Month
    Standard
    $119 Per Month
    Professional
    $199 Per Month

    Integration
    Integrated With
    • Shopify
    • Zoho Desk
    • Zoho CRM
    • Microsoft Teams
    Visit website

  • Clavaa

    Clavaa’s loyalty program gives every small business the same powerful rewards system that big brands use—without the complexity. Customers automatically earn cashback or rewards every time they shop, keeping them engaged and ... read more about Clavaa

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Flat Rate
    70% in Customer Loyalty Software

    Features
    • Gift Card Management
    • Loyalty Cards
    • Loyalty Program
    • Membership Management
    • Referral Tracking
    • Rewards Management

    Key Details
    Industries
    • Restaurants
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • In-person

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Try Software Demo
    Visit website

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Buyer’s Guide

Introduction to Buyer’s Guide For Customer Loyalty Software

Keeping the customers engaged with more connecting points can enable businesses to have longer journeys with them. It is also more challenging for companies to successively maintain the customer retention needs, constantly tap the untapped potentials, and generate value for the business. For those still struggling to thrive, now is the time to change your approach. The customer loyalty program or reward programs pose as a ripe opportunity for both consumers and companies. 

Loyalty programs have evolved over the years.  While they once existed simply to reward customers for purchasing goods at a store, this has been now carried out to retain customers for a longer haul.  It has changed in many ways- now; it is more about the target-specific loyalty program. Business organizations collect all the information about the customers’ preferences first and then design the loyalty programs.  It has not just changed in its strategies but also in its approach. Customer loyalty software is the latest game-changer for business enterprises planning to implement a successful customer loyalty program.  It allows them to manage various types of loyalty programs and align them with the organization’s goal.  It helps them to save a lot of money and time that they usually invest in acquiring customers through traditional marketing techniques. They can even monitor the customer loyalty program to ensure it is behaving as per the set goals.  Business enterprises can reap many such advantages through Customer Loyalty Software; all they have to do is to choose the right customer loyalty software.

This buyer guide on customer loyalty software is intended to help business organizations to understand the customer loyalty software from various dimensions. The guide discusses the important topics such as price, features, benefits, future trends, etc., of the customer loyalty software.  All this information could prove vital for business owners while finalizing the best customer loyalty software for their organization.

Why Does Customer Loyalty Program Matters For Business?

In one of the studies conducted by the Washington University in St. Louis the researchers have concluded that the Loyalty Program plays a critical role in retaining customers.

It is natural that most organizations focus on their existing customers for new sales. However, loyal customers not only spend more but also act as brand advocates. Hence, the majority of the organizations are considering customer loyalty programs as their top priority. As per one of the survey report, businesses worldwide spend around 75 billion U.S dollars on customer loyalty management.  It clearly indicates the value of a customer loyalty program in the success of business enterprises. A well-designed loyalty program can attract the most valuable customers and helps businesses save costs on acquiring less valuable customers.  Loyal customers tend to develop strong bonds with the business enterprise offering them gifts and discounts.  A loyalty program is a great way to express gratitude to loyal customers, and over the long run, it could bring more benefits to the organization. Loyal customers are like a magnet that draws new customers with their recommendations. 

What Are the Elements that Drive Customer’s Loyalty?

  • Personalized customer service
  • Emotional bonding with brands
  • Customer satisfaction
  • Convenience to use loyalty program
  • Brand reputation

What Are the Common Challenges that Business Enterprises Face With the Customer Loyalty Program?

  • Rewarding loyalty sufficiently: Customer loyalty programs help business enterprises retain customers, but they can only give positive results when executed properly.  A loyalty program can range from offering a discount on products to redeeming gift vouchers.  If business owners do not know which loyalty program can result in maximum customer retention, they could lose time and money.  It is a big challenge for business owners to identify the right royalty program and target them accordingly.
  • Measuring loyalty across all sales channels:  Organization must identify the sales channels that show higher or lower response rates for the loyalty programs. It helps organizations to know whether their objectives are met and customers are satisfied.  Based on these data, they can improve their loyalty program. However, the legacy system does not give a clear picture of the loyalty program's success and lacks in monitoring the loyalty program across all channels.
  • Lacks customer management:  Business owners need to track their loyal customers' buying history and habits for an effective loyalty program.  It gives them a better understanding of their liking and based on which they can design the loyalty program. However, organizations that do not have a proper customer management system cannot track their customers, resulting in an ineffective customer loyalty program.
  • Budget allocation:  A customer loyalty program built without any set goals or targets often leads to financial loss.  Business owners cannot estimate the exact amount of budget required for executing a customer loyalty program.
  • Rigid reward structure:  Another challenge with the customer loyalty program is the rigid reward structure.  In desperation to engage the customers, sometimes business owners design a customer loyalty program that is complex and irrelevant.  Complex and rigid reward structure not only disappoints the customers but also spoils the brand reputation.   

What Is Customer Loyalty Software?

Customer loyalty software is a tool that assists business owners to reward their loyal customers and increase the customer retention rate. They can use customer loyalty software to set up various loyalty programs such as discount offers, cashback, gift vouchers, etc.  It helps them to track the rewards histories, set up a loyalty program, build a centralized repository, etc.

Various loyalty programs that users can exercise through top loyalty software include free shipping, discounts on products, earn free points for every purchase, referral benefits, points that never expire, benefits based on tier levels, access to a limited product, etc.

How Customer Loyalty Software Can Aid Businesses In Retaining Customers?

A customer loyalty program is one of the most familiar strategies for retaining customers.  However, the customer loyalty program should be planned and executed properly; otherwise, it can backfire. It provides a centralized system to create and manage various customer loyalty programs.  It means the business owners can engage customers in a myriad of ways and enhance the customer retention rate. In addition to that, it helps to check the performance of the loyalty programs, keep track of customer data, and give insights about customer’s behavior. These insights help business owners to adjust loyalty programs to engage customers in a better way.  It can even help to attract new customers by offering huge discounts on their first purchase.  Digital media has further helped to reach customers through various channels and enables them to take benefits of the customer loyalty program. If customers are part of a referral program, the software tracks the referrals automatically and redeems the surprise gifts.  It instills a positive image about the brand, and customers are encouraged to refer service to other customers. Some software supports multiple languages, making it easy for business owners to design loyalty programs in the local language.  It helps local customers to take advantage of the loyalty program, and there are more chances that customers retain the services.

Customer loyalty software overall helps businesses to design loyalty programs specific to their customer base and marketing objectives. It provides the platform for business growth, and to understand how it does; users should tap on the benefits of customer loyalty software.

What Are the Benefits of Customer Loyalty Software?

  • Increased market share: The secret to successful business lies in delivering a good customer experience and retaining the customers.  Top loyalty software enables users to extend their market share by attracting customers through loyalty programs.  It can accelerate the business marketing strategies and make the customer feel valued. It reduces the marketing efforts and does not irritate customers with the forced marketing tactics.
  • Increase customer response:  Business enterprises invest in various marketing strategies, and after years of hard work, they can gain customer’s attention.  By selecting the top customer loyalty software, the business enterprises can push various customer retention programs and increase the customer’s response rate.  Instead of creating a general marketing campaign, they can create offers or loyalty programs that are targeted to specific customer’s interests.
  • Customer-centric:  Most businesses put all their efforts to beat their competitors and less on their customer’s needs.  It is less likely that by beating the competitors’ marketing strategy, the business owners can get an advantage over their customers. Instead, if they have the right customer loyalty software that can push loyalty programs based on customer requirements, then enterprises have more chances to win the customers and stay ahead in the game.
  • Create brand value:  A valued customer not only can boost the revenue but also can increase the brand reputation. They share their experience among their friends, families, or community on the social media platform.  It helps brands to make their presence more prominent in the market and create brand value. They can even reward such customers by sending gift vouchers or extra points for referring someone to the brand.
  • Long-term customer relationship: Most customers today appreciate the personalized experience, and top loyalty software can well assist business enterprises in delivering the personalized experience.  By offering rewards and cashback, the customers can feel valued and show more confidence in the company’s product.  It eventually helps them to strengthen customer-client relationships and build long-term companionship.
  • Data-driven approach:  By using the best customer loyalty software solutions, users can gather all important data related to customer’s behavior.  Based on the data, they can accurately estimate the customer’s needs and necessities. Users can use this data to develop various customer loyalty programs and increase the customer retention rate.   They can have better ROI on their customer retention programs.
  • More room for experiment: Business enterprises can offer a diverse loyalty program to attract customers.  It provides room for the organization to experiment with various loyalty programs and try new ways to drive customers. They can get more options such as discount cards, gift coupons, membership discounts, etc., to please their valuable customers.

Time-Saving Features of Customer Loyalty Software

  • Rewards and incentive engine
  • Paid membership program
  • Social and behavioral loyalty program
  • Receipt scanning
  • Support Omni-channel loyalty
  • Reporting and data analytics
  • Fraud prevention and security
  • Payment checkout
  • Automation
  • Integration

What Are The Factors to Consider While Purchasing Customer Loyalty Software?

  • Data analytics: Data analytics is an important element of customer loyalty software.  To ensure that the customer loyalty program is meeting the business goals it is necessary to monitor the performance of the program.  It is impossible to track the performance of loyalty programs without having the data analytics feature.  It is recommended that users choose the customer loyalty software that supports the data analytics feature.
  • Third-party tool integration: Third-party tool integration is essential for a customer loyalty software.  Business organizations can derive more advantage from the customer loyalty software if it integrates with other software such as POS.  It can gather more data about customers, and it can release more exciting offers for the customers.
  • High-security measures:  Software that deals directly with customer information always remains on the radar of hackers.  It is necessary that the customer loyalty software implements high-security measures and a data-backup facility to secure the customer’s data.   
  • Support mobile apps:  Customer loyalty software that supports mobile apps can bring more value to the business in increasing their customer. It also gives flexibility to customers to avail the offers when and where required.   
  • Support omni-channels: Organization presence on various social media platforms can gain customers more attention. By adopting an omni-channel strategy for a loyalty program, an enterprise can reach more customers in less time.  It is recommended that the best customer loyalty software supports omni-channels.
  • Technical support:  Top customer loyalty software should be capable of handling the end number of customers and push various loyalty programs.  For its smooth functioning, it is necessary that there are no technical glitches and it has low downtime.  The top customer loyalty software must have strong technical support to deliver a great customer experience.
  • Rewards customization:  Flexibility to customize the rewards system expands the scope of customer engagement. The customer loyalty software that engages customers in a specific way can add more value.  

How Secure Is Customer Loyalty Software?

Customer loyalty software is absolutely secure to use.

Customer loyalty program is popular among customers and businesses, but there is one more group that keeps a close watch on the customer loyalty program – hackers.  Customer loyalty software holds sensitive information about the customers, and it can become an easy target for hackers.  However, customer loyalty software follows robust security measures to eliminate security threats.  Customer loyalty software that issues loyalty cards generally uses one-time passwords. They even implement permission-based access to stop unauthorized access.  For data backup, they often have backup servers that ensure that there is no data leakage.  Some software vendors also follow strict fraud measures such as e-mail anti-fraud options or double-opt-in verification to confirm the identity of the participant. All such security measures make it difficult for hackers to intrude on the information/data available on the dashboard of the customer loyalty software. 

Latest Trends In Customer Loyalty Software

  • Third-party offerings:  Technology has been helping businesses to understand their customers and their preferences better. This facility is proving very helpful in designing a target-based loyalty program.  Businesses are now offering better deals to their customers through third-party offerings. In order to give the best experience to customers, businesses are working with other companies. The third-party offering is gradually becoming the trend in the customer loyalty program, and in the coming years, it is expected to grow rapidly.
  • Gamification:  Gamified loyalty programs encourage customers to become part of the loyalty program in a fun way.  Organizations use gamification such as prize wheels, quizzes, scratch cards, etc., to engage customers. Gamified loyalty programs are already implemented by businesses, and it is going to remain as one of the favorite ways to please customers.
  • Instant gratification: A loyalty program that triggers instant gratification can aid in enhancing customer retention.  They can build a memorable relationship by rewarding them immediately after the purchase. Real-time offers can drive instant gratification, and in the future, business owners can focus more on offers and deals that can bring instant gratification.

What Is The Average Cost of Best Customer Loyalty Software?

The average cost of the best customer loyalty software could be anywhere from $15/month to $149/month. The software price could vary based on the features, deployment, numbers of campaigns, and member access.  Some software vendors also offer free customer loyalty software but it comes with limited features.

  • Best customer loyalty software for startups and small businesses:  Startups and small businesses who have limited numbers of customers, cannot afford to lose their customers.  Customer loyalty software is the best way to engage and retain customers; however, they also have to see that the software meets their budget criteria.  Loop Loyalty at a price of $18/month can be a good pick for the best customer loyalty software for small businesses and startups. The software provides digital stamp cards for customers to collect rewards or points. It allows them to send targeted messages straight into their smartphone, and it is easy to set up. The customer loyalty software envelops all the features that small businesses and startups require to engage their valuable customers. The software offers a free trial. SweepWidget at a price of 29/month is another exceptional customer loyalty software for small businesses and startups.  Users can quickly enhance their footprint on social media as it supports almost all social media platforms.  Besides that, it provides users with a wide spectrum of loyalty programs to engage their customers, which is usually difficult to get at this price. Other customer loyalty software for small businesses and startups include InsightJet, Loyverse, Loyera, etc.  Some of these software vendors offer free customer loyalty software with limited features for startups and small businesses.
  • Best customer loyalty software for mid-size and large scale businesses: Mid and large-scale businesses require customer loyalty software that caters to a huge customer base, increases their customer retention rate, and saves their time for sales and marketing. Swiftic at a price of $57/month, is the best customer loyalty software for mid-size and large-scale businesses.  The software gives detailed insights about the customer activity and based on which business owners can create marketing campaigns. Some additional features such as free web support, batch import functionality, and developer API are key attractions of the software.  The software offers a free trial. If users are keen on setting up unlimited incentive campaigns and advanced marketing capabilities, then Preferred Patron at a price of $79/month is an ideal option. The software is scalable and also supports accessories such as kiosks, plastic cards, scanners, etc.  Voucherify, Loyaltygator, Womply, etc, are few other options.  For large-scale businesses, high-end loyalty software such as Vyper $149/month can be the right pick of customer loyalty software.  Other tools that fall in the same slot include InviteReferrals and Pleasepoint.
  • Free and open source customer loyalty software:  Free and open source customer loyalty software allows users to configure the software features for its better performance. Free and open source customer loyalty software does not bear any software development costs, and it can be freely distributed.  These attributes of free and open source customer loyalty software make them a natural choice for startups and small businesses.   

Why Refer to Goodfirms' List of Best Customer Loyalty Software?

Goodfirms is a top-class review and rating platform for IT solutions.  It has been listing software solutions for various organizations and sectors. Goodfirms team follows a proven method to list the best software solution on the portal. This makes it easy for customers to filter software solutions that match their business requirements and save their valuable time. Customers can compare software solutions on parameters such as pricing, features, deployment, services, etc.  Goodfirms team ensures that customers have access to the best software solution for their business.   

Conclusion

In the last couple of decades, entrepreneurs are reinventing the business models that don’t just survive but grow exponentially. The key to this lies in delivering the best customer experience and retaining loyal customers. The old pattern for customer retention does not make sense in the modern marketplace, which is highly competitive and diverse.  Customers are also becoming choosy about the products and customer service. Besides delivering quality products and services, business owners need to keep customers engaged with the exciting offers and deals. Customer loyalty software can be quite helpful in strategically planning and executing the customer loyalty program.

Customer loyalty software can help the organization to enhance its revenue and reduce its marketing efforts.  They can involve customers through different tiers of a customer loyalty program and build a long-term partnership with their valued customers. If your business organization seeks to leverage the benefits of a customer loyalty program but is confused to choose one, then do not miss checking the list of best customer loyalty software prepared exclusively by the Goodfirms’ team.

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