Best Loan Servicing Software

Reap the benefits of seamless loan servicing management with the best Loan Servicing Software.
Banking and other financial institutions that offer auto loans, business loans, construction loans, student loans, personal loans, etc., need flawless loan servicing management to serve their customers better and meet regulatory obligations. The best loan servicing systems allow collateral tracking, collections management, customer database, fee management, application management, accounting management, compliance management, communications logs, and more.

What Is Loan Servicing Software?

A loan servicing system is a set of comprehensive automation tools created to streamline and control end-to-end loan servicing management for businesses dealing with lending money or loans. It covers various processes involved in three broad stages of the loan lifecycle, including loan origination (application, underwriting, processing), servicing, and loan repayment/debt collection. Modern online loan servicing software also provides other crucial tools for taxation, compliance, insurance, audits, covenants, escrow services, and Artificial Intelligence (AI) based predictive analytics for risk management/fraud detection to enhance security.

How Does Loan Servicing Software Help Businesses?

A loan servicing system benefits loan servicing companies through process automation, time-saving, quick/real-time updates, data accuracy, faster processing/prevention of delays, increased efficiency, enhanced customer satisfaction, reduced process costs, and improved profitability. Software-based loan servicing management allows easy scalability for business growth.

How to Choose the Best Loan Servicing Software for Your Business?

Choosing the perfect loan servicing system for your business is a complex task. The software must offer all the tools your business needs, fit in your budget, and enhance business profits. GoodFirms has performed extensive research and analysis of loan management to formulate a list of the top loan servicing software with their prominent features, verified reviews, ratings, and pricing information. Utilize filters for business size, features, pricing model, deployment type, and more to hunt out the best loan management system for your business.

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List of the Best Loan Management software | Best Loan Servicing System

  • TurnKey Lender

    Digital Lending Software for Businesses of All Types
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    TurnKey Lender`s intelligent automation of the entire loan management process allows for flexible loan disbursal and servicing. Loan Servicing comes as part of an end-to-end tools suite that can be easily integrated with your core lending solution or be used within our all-in-one lending automation platform. The software includes functionality for funds disbursal, payments schedule, and applicatio... learn more about TurnKey Lender

    "Ease of Use"
    Patrick McFall, President at Money Managers Co. Ltd.
    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    16%

    Category Focus

    Loan Servicing Software
  • Lendstream

    Loan management system
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    Integrated API-driven loan origination & servicing management software with additional secondary marketing (loan portfolio sales) & partner channel management options. Our lending software is designed for SME, mortgage, consumer, micro lending, leasing, loan broker companies and crowdfunding platforms. API integrations with 3rd party data or service providers, built-in multi-currency and multi-lan... learn more about Lendstream

    "Great loan origination system"
    Jonas Grincius, CFO and Member of the Board at Citadele Banka
    Entry Level Price
    $99 per Month
    Free Trial
    60 days
    50%

    Category Focus

    Loan Servicing Software
  • HES Fintech

    Lending Software for Banks & Fintechs
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    White-label and fully customizable loan software that gets your lending business covered, from origination to servicing. The HES platform is a fusion of modules tailored to your high-growth business needs. Whether you are looking to launch fast or first, our white-label loan management system enables you to orchestrate loan workflow, front to back.... learn more about HES Fintech

    "Skilled vendor in the end-to-end development of Microfinance Lending Platforms"
    Владимир Коротков
    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Loan Servicing Software
  • Nortridge

    Extremely flexible enterprise-grade loan servicing software.
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    The company’s flagship offering, Nortridge Loan System is an all encompassing loan servicing software platform that helps lenders and servicers better track, manage and service their loan portfolios.It includes, at its core, Origination, Customer Relationship Management (CRM), Servicing and Collections.... learn more about Nortridge

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Loan Servicing Software
  • AutoPal

    Autopal works with top companies to give you superior service
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    AutoPal Software is cloud-based and, like a lending partner, can be accessed anywhere you have an Internet connection, any time you need it.Having software in the cloud also means your loan data is backed up across multiple locations making it both safe and secure. ... learn more about AutoPal

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Loan Servicing Software
  • LoanDynamix

    Smart Loan Solutions Built for Your Success
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    LoanDynamix is a loan servicing software solution for loan servicers challenged by increasing costs and a changing regulatory environment or new servicers entering the market looking for a system within their budget. Supporting the entire servicing lifecycle, LoanDynamix can scale from a few thousand to over 6-million loans – and is currently used by a top ten servicers as their mortgage loan se... learn more about LoanDynamix

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Loan Servicing Software
  • Margill

    Save time.Avoid errors.
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    Margill products are used in 38 countries by thousands of professionals and organizations, including the prestigious U.S. Securities and Exchange Commission, the Department of Justice Canada, Deloitte, SBA Bank, and Manulife Financial. ... learn more about Margill

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Loan Servicing Software
  • GOLDPoint Systems

    Loan Servicing Software for Installment Lenders
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    GOLDPoint Systems offers an Omnichannel Lending Software for the growing consumer, retail, and specialized lending market. For more than a decade, GOLDPoint Systems has been at the forefront of the Loan Management Software industry by creating modern loan origination, loan servicing, accounting, and lending CRM products.... learn more about GOLDPoint Systems

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Loan Servicing Software
  • Mortgage Builder

    A Lender’s Best Friend
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    Mortgage Builder provides enterprise mortgage software solutions for today’s lenders that empower teams, quickly adapt to changing regulations, and are customizable to unique workflows. A subsidiary of Constellation Mortgage Solutions, MB is built to serve the needs of lenders – from origination to post-closing to servicing. The MB platform is a complete solution that is backed by our award-wi... learn more about Mortgage Builder

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Loan Servicing Software
  • Lending Pro Software

    Lending Pro Software is an affordable, easy to use
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    Lending Pro Software is an affordable, easy to use, loan management software that can handle the most complex loans out there. With Lending Pro Software, you will have all the necessary tools required to properly manage and track loan activity. We have been proudly meeting our lending customers'​ needs since 1998. Request a free demo today and let the software speak for itself! ... learn more about Lending Pro Software

    Entry Level Price
    Contact Vendor
    Free Trial
    30 days
    100%

    Category Focus

    Loan Servicing Software
  • Loan Servicing Soft

    LOAN SERVICING SOFT - Best-of-Breed Loan Servicing Software
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    LOAN SERVICING SOFT is a best-of-breed loan servicing software platform, or mortgage LOS, designed from the ground up to increase lending and loan servicing efficiencies and empower lending professionals. With a modern, comprehensive feature set, including loan origination, loan servicing/note servicing, collections, trust accounting, multiple investors, reporting and much more.... learn more about Loan Servicing Soft

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Loan Servicing Software
  • LA Pro

    Professional products.Personal relationships.
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    LA Pro offers a complete package for business loan servicing. One of the great things about it is that it has the flexibility to interface with our core system and other software. The software’s reporting satisfies all of our needs for examiners, the billing process is easy and the LA Pro support team is top notch. I highly recommend this product to credit unions who are opening a business lendi... learn more about LA Pro

    Entry Level Price
    Contact Vendor
    Free Trial
    90 days
    100%

    Category Focus

    Loan Servicing Software
  • Apache Fineract

    Platform for Digital Financial Services.
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    Apache Fineract is open source software for financial services. It provides a reliable, robust, and affordable solution for entrepreneurs, financial institutions, and service providers to offer financial services to the world’s 2 billion underbanked and unbanked. Fineract is aimed at innovative mobile and cloud-based solutions and enables digital transaction accounts for all. It can support fron... learn more about Apache Fineract

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Loan Servicing Software
  • LenderSuite

    Personalized loan servicing software.
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    LenderSuite is a powerful and innovative loan servicing software information and loan control system that does the job. LenderSuite targets the needs of enterprises that have any mortgage loans, lines of credit, commercial, auto and construction loans; land sales and developers, governmental agencies and virtually all others. The software functions as a complete loan servicing system, collection m... learn more about LenderSuite

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Loan Servicing Software
  • Trakker

    The loan servicing software.
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    Trakker is your affordable and comprehensive Loan Servicing Solution offering a wide range of features and ability to handle numerous types of loans. Trakker is a user-friendly Windows-based program easily networked on such servers as NT 4, 2000, and 2003, Novell, Unix, Terminal Server, peer to peer, and even Linux. Although designed for Windows 98 and newer Windows operating systems, Trakker can ... learn more about Trakker

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Loan Servicing Software
  • The Loan Office

    Affordable Loan Servicing Software Platform.
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    The Loan Office, a complete suite of powerful lending software products. Our software is designed from the ground up to specifically address every need of those in the mortgage lending business. ... learn more about The Loan Office

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Loan Servicing Software
  • The Mortgage Office

    Powerful Lending Software.
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    It streamlines and automates all of your current loan servicing tasks. Our automated software tools make it easier to scale your loan servicing capacity. The entire system is powerful, flexible and incredibly simple to use. The Loan Servicing Software module will help you streamline the complete lifecycle for managing large portfolios without introducing more labor costs.... learn more about The Mortgage Office

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    100%

    Category Focus

    Loan Servicing Software
  • CreditOnline

    SPEED UP | SHARPEN UP | SCALE UP
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    CreditOnline is an end-to-end integrated loan business management software helping organizations connect and integrate all relevant parties in a state-of-art lending ecosystem. Our solutions were designed by working closely with software developers and lending business professionals boasting more than 10 years of experience in the world of fintech. Therefore, it is an ideal fit for financial insti... learn more about CreditOnline

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Loan Servicing Software
  • Kwik-Loan

    One Platform. Any Loan. Any Lender.
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    Emphasys Software provides an array of software solutions and related services to public housing authorities (PHAs), housing finance agencies (HFAs), local governments, real estate organizations, and financial lenders. Formed in 2000 through a merger between the two leading vendors of housing software, Emphasys then acquired companies that allowed it to grow into the distinct industries it's compo... learn more about Kwik-Loan

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Loan Servicing Software
  • FinnOne Neo

    End-to-End Loan Lifecycle Management
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    Nucleus Software is the leading provider of lending and transaction banking solutions to the global financial services industry. Its software powers the operations of more than 150 customers in 50 countries, supporting retail banking, corporate banking, cash management, internet banking, automotive finance & other business areas. A comprehensive product suite built to digitize the lending operatio... learn more about FinnOne Neo

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    33%

    Category Focus

    Loan Servicing Software
  • FUNDINGO Loan Origination

    The power of Salesforce for the funding industry.
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    Amplifying the power of the Salesforce.com platform, the World’s #1 Customer Relations Management system, FUNDINGO provides the alternate lending industry with an automated, easy-to-use system that gives you the tools you need to close more deals faster and grow your business.Generate, nurture and convert high quality leads. ... learn more about FUNDINGO Loan Origination

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Loan Servicing Software
  • Captaloans

    Captaloans gives you the tools to manage your loans, leads, and agent productivity.
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    Captaloans CRM and Tracking Software combines robust yet simple lead management with mortgage, loan modification, bankruptcy, and debt settlement tracking so you can process more business. Collaborate with affiliates, processors and attorneys remotely and efficiently. No separate tools. No software download. No start up fees.... learn more about Captaloans

    Entry Level Price
    $21 per Month
    Free Trial
    15 days
    50%

    Category Focus

    Loan Servicing Software
  • Novopay

    Banking for a Billion!
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    Future-proof your banking journey with Novopay's state-of-the-art Banking Platform that is cloud-native, mobile-first, API enabled, and AI-driven. Whether it is digital lending, prepaid card and wallet, or payment solutions, Novopay's products can be licensed, subscribed, customized & run on the cloud with 24x7 managed services. Novopay prepaid card and wallet solution allows Banks, NBFCs, Retaile... learn more about Novopay

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Loan Servicing Software
  • Fiserv Lending

    Superior loan processing solutions
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    Originate and service loans and leases more quickly and efficiently while minimizing risk to your lending operations. Fiserv offers superior loan processing solutions that reduce costs, generate revenue, allow you to stay focused in an increasingly competitive landscape, and position you for future growth. It offers a full range of loan origination systems that fit the needs of diverse lenders, st... learn more about Fiserv Lending

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Loan Servicing Software
  • LendingWise

    Automate & scale your lending business
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    Smart loan management software used by lenders & brokers for CRE, Bridge, Fix & Flip, Construction, SBA & More. A modern borrower experience with online, mobile-friendly portals, customized workflows & paperless origination. Integrate our quick & full app web forms on your site to fast track submissions & accurately collect required docs. Integrate our quick & full app web forms on your site to fa... learn more about LendingWise

    Entry Level Price
    $75 per Month
    Free Trial
    15 days
    50%

    Category Focus

    Loan Servicing Software
  • Sopra Banking

    Powering banking transformation at scale
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    Powering banking transformation at scale. Their component-based and cloud banking platform provides the broadest range of capabilities. Whether large or small, local or global, pick the components from our wide catalog. Or deploy our ready-to-use, pre-integrated solutions. An API-first comprehensive banking solution, available as custom or ready-to-use. No matter your system, hit the ground runnin... learn more about Sopra Banking

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Loan Servicing Software
  • Elysys Loans

    The complete loan accounting software for traditional and structured finance
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    The complete loan accounting software for traditional and structured finance. Versatile end-to-end loans management for Microsoft Dynamics 365 Business Central. The financial services industry is tough, fast-moving, and under stringent regulatory constraints. Elysys loans solution is fully customizable to meet the most demanding accounting software needs. It empowers users to make better decisions... learn more about Elysys Loans

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    33%

    Category Focus

    Loan Servicing Software
  • ABLE Monitoring

    Smart Customer and Account Level Decisions
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    With ABLE Monitoring, business users get extensive loan monitoring capabilities over corporate, retail, and SME portfolios and help lenders to more profitably managing customer and account relationships. ABLE Monitoring Capabilities Foster loyalty Increase customer loyalty by providing targeted offers as a quick reaction to the client’s situation change, through all available channels. ... learn more about ABLE Monitoring

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Loan Servicing Software
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Buyer’s Guide

Introduction to Buyer’s Guide for Loan Servicing Software

Financing institutions like banks and private lending companies are the backbone of a strong economy. They offer financial aid to individuals to buy resources, services, and goods; and in return, they take interests or commission fees. Undoubtedly, loan servicing organizations’ efficient provisioning of credit helps individuals accomplish their personal goals like supporting business operations, paying college fees, buying a house, and paying medical bills. 

In order to survive the economic downfall and perform consistently, the loan servicers are seeking ways to reduce capital expenditures, control costs, improve service levels, and enhance operational efficiency.  Not only for their survival but for a thriving economy, it is essential these firms operate with a minimum delinquency rate and create a sustainable model. With the traditional loan servicing approach, it is impossible to identify the bottlenecks in the system and reduce the delinquency rate. For this reason, loan servicing organizations search for better alternatives like loan servicing software or loan management software. The loan servicing software with advanced technology aligns the process of loan repayment and identifies the gaps in the loan payment structure.    

The loan servicing software also aids the financing firms to perform their regular tasks efficiently like collecting payments, sending monthly payment statements, remitting funds to the note holder, loss mitigation, custodial account management, generating reports, etc.  All these activities involve lots of documentation, complex calculations, and a high level of intricacy. With the best loan servicing software, these tasks become relatively easy.     

For choosing the best loan servicing software, financing firms have to consider a myriad of things like loan capacity, company size, business requirement, scalability, and many other important aspects.  Well-research software can be a boon to the organization. This buyer guide for loan servicing software is designed to help various lending companies, banks, and financing firms to choose the right software for their business.

What is Loan Servicing?

Loan servicing is a process where the lender collects interest, principal, and escrow payments from the loan borrower and carries out all the administrative work from the moment the loan amount is disbursed until the loan is paid off.  In short, during the loan servicing stage, the lender indulges in various activities like tracking loan payments, answering the borrower queries, managing the escrow account, tracking interest paid and principal amount, etc.

Loan servicing is envisioned as part of the loan cycle.  It can be rendered by the financial institution (banks) that issues the loans, a third-party vendor for the lending institution, or a non-bank entity specializing in loan servicing.  During the loan servicing, the borrower meets their amortization and interest payment. 

With the proliferation of the global economy, the volume of loan offerings has double-folded. It means more responsibilities on the loan servicer to manage the borrower’s profile and schedule amortization for timely payment. However, the traditional approach lags in managing the large volume of loan applications efficiently due to their underlying challenges.

What Are the Challenges of Manual Loan Servicing?

  • More documentation: Loan processing involves many verification and approval steps, which require submitting plenty of documents. It sometimes becomes a daunting task for lenders to manually manage all the documents and analyze them thoroughly with so many applications.
  • Process time: Manual loan process can be a time-consuming and lengthy process.  The customer needs to collect the physical form, attached documents, and submit them to the loan approval officer.  If the loan is rejected due to a minor error, the entire process needs to be repeated. There is no system that alerts customers about the missing document or missing information when they initiate the loan application procedure with the manual process.
  • Security and unauthorized access: It is the biggest risk associated with manual loan servicing. The documents collected from the customers hold their confidential information and their access to the wrong person can make them vulnerable. Also, the chances of misplacing the documents remain high with the manual loan process.
  • Poor customer experience: For high customer retention, the financial institute should deliver the par customer experience. With manual loan processing, customers cannot track their loan status in real-time or expect to process the application fast.
  • Higher error rate: No matter the amount of effort the financial institution puts into making the loan servicing process smooth, there is always room for error with human intervention. Manual errors can increase the loan denial rate, which can significantly affect the business revenue.    

What Is Loan Servicing Software?

Loan servicing software is a type of application software that is designed to manage and track loan activity. During the entire loan management cycle, the loan servicing software provides end-to-end functionality to efficiently manage the loan and reduce the loan repayments' complexity. It helps lenders to create different loan types, determine interest rates, set payment periods, calculate late payment fees, generate payments, and myriads of other activities.

Who uses Loan Servicing Software?

  • Finance companies
  • Banks
  • Third-party vendor for a lending institute
  • In-house lenders
  • Credit unions
  • Mortgage companies

What Is the Difference Between Loan Origination Software and Loan Servicing Software?

  • Loan origination software:   Loan origination software helps the financial institutes and banks to automate the loan application process. It involves the processes that are carried out before the banks or financial institute issues a loan, like the pre-qualification process, application processing, underwriting, credit decision, etc.
  • Loan servicing software: Loan servicing software is used for managing and automating the activities post loan origination process. Loan servicing software provides tools like payment calculation engine, reporting, accounting, etc., that are used to manage all the aspects of a loan from the time the loan is disbursed to the borrower until the loan is paid off.  Various loan servicing activities that are automated with the software include collecting monthly payments, maintaining payment records, sending monthly statements, sending late payment alerts, paying taxes, and insurance.

Essential Features of Loan Servicing Software

  • Automatic reminders
  • Create payment schedules
  • Store documents
  • Create loan documents
  • E-payments (accept credit cards)
  • Support multi-currency
  • Calculate complex interest (APR calculation, compound interest, etc.)
  • Support custom reports
  • Generate important documents (statement, letters, invoices, and contracts)
  • Time-stamped notes
  • Support for mobile devices
  • Alerts and Notifications
  • Automated ACH payments
  • Real-time reporting
  • Scalable
  • Data security
  • 2-factor Authentication
  • Data import and export
  • Integration with an accounting system
  • Track client communication
  • Report and analytics
  • Collateral tracking

What Are the Benefits of Loan Servicing Software?

  • Reduce errors in calculations: The top loan servicing software allows users to calculate complex calculations with ease. The lender can have the flexibility to calculate simple and compound interest based on days or periods. They can even determine the payments cycle like monthly, quarterly, or yearly.
  • Automatically deduct late payment charges: The lenders do not need to individually monitor every late payment transaction and manually apply late payment charges. The loan servicing software calculates late payment charges and deducts them from the account automatically.
  • Flexibility in payments: The best loan servicing software solutions are intertwined with credit card payments and other online payment options. It helps borrowers to process payments from anywhere at any time. On top of that, the support for multiple currencies can make it easier for borrowers if they are traveling cross-border and want to make payment.     
  • Reduce risk and bad debts: The loan management software manages all the customers’ information from a single platform, making it easier to gauge the customer’s payment lapse and commitments. These metrics eventually help to prevent bad debts. 
  • Track payments: With loan servicing software, the lenders can keep a complete track of the borrower’s payments and reduce the friction between the lenders and borrowers. The lender can even use the payment record to decide on the loan approval when the same person is applying for a loan in the future.
  • Better customer relationship: Loan servicing software holds valuable customer data, and they can use them to enhance the customer experience. Based on their previous record, lenders can encourage potential customers to avail more loans with reduced interest rates and discount offers. The users can maintain all their customers’ contact data in one place and can eliminate the need for dedicated CRM software. They can collaborate and build data sets covering investors, borrowers, co-borrowers, lenders, etc.
  • Secure data management: Loan management system software gives secure access to customers’ data. It makes record-keeping easy and file storage secure.
  • Keep customers updated: Automation is one of the salient features of loan management system software, and it helps automate many repetitive administrative tasks. The software users can set up email notifications and text alerts to notify customers automatically about the payment due date or their account's current status. The loan servicing software gives customers a sense of reliability as the software sends timely alerts and notifications about the loan status.
  • Track previous communication: The top loan management system software helps track all communications with loan applicants and saves time searching email trails.
  • Centralized system:  The centralized loan servicing system facilitates the fast processing of loans as all the necessary documents can be accessed from a single platform.

How Can Loan Servicing Software Help Finance Companies to Optimize the Loan Process?

  • Increase revenue: The loan servicing software offers payment options that are flexible to customers’ needs; it eventually helps lenders to improve the collection rate. Besides that, the best loan servicing software is also helpful in processing loan payments at a much lower cost and planning long-term revenue goals. Some loan servicing software is even capable of handling partial payments, late fees, amortization schedules, and escrow accounts, in the end, it all helps to increase the organization’s revenue.
  • Minimum error in the calculation: The loan servicing software can process applications in bulk and faster than the traditional approach. With advanced technology, the software can calculate the exact amount of interest against the period of the loan tenure.
  • Live amortization schedules: The best loan servicing solutions also provide features like live amortization schedules. It enables customers to view the interest rate and principal amount; besides that, it encourages the customer to pay the payment in advance. If the lenders are flexible with the payment, the borrower can choose to pay the lump-sum, interest-only, full amount, etc.
  • Automatic audit trail: The automatic audit trail can track the changes made to loan files and give lenders important information about the gaps in the loan payment process.
  • Reduce the risk of default loans: With all the reports and credit scores of the borrower available on the software dashboard, it helps to reduce the risk of default loans and revenue loss.
  • Increase team productivity:  The automation feature of loan servicing software is capable of processing thousands of files at one go; this lessens the burden on employees analyzing the files manually and improves productivity.

How to Select the Best Loan Servicing Software?

  • Check for hidden cost: It is always a good practice for finance companies to clarify with the software vendors if there are any extra charges or hidden charges. Some software vendors would charge for the training program or technical support.
  • Mobile Access:  With the rising demand for mobile phones, it is essential that the client have mobile access to their loan servicing application. 
  • Scalable: The loan servicing software should be scalable and easily configured to meet all future needs. The loan servicing software cost may rise as it scales up.
  • Efficient workflow: The loan servicing software that has efficient workflow and allows users to connect various loan processes with ease has a greater value than the software with poor workflow. An easy workflow can also help in minimizing risks and enhancing operational efficiencies.
  • Seamless Integration: The emerging trend of online business has also influenced the financing business.  It has a more client base and more loans to handle; the loan servicing software should gel well with the new business model.
  • Reporting capabilities: Robust reporting capabilities of loan servicing software give financing firms a clear view of their performance in terms of revenue. It even helps in identifying the gaps in administrative work.
  • Security and regulatory compliances: Before finalizing the loan servicing solutions, the users should ensure the software meets all the regulatory compliances and is backed with necessary security features. The software should allow users to decide who can access and view reports or user activities.
  • Customized credit scoring: For risk-free lending, customized credit scoring is one of the important loan servicing software features. The customized credit scoring feature can give users the flexibility to adjust or set the credit scoring parameters as per their business standards. It enhances their capabilities to evaluate borrowers more accurately.
  • Pricing: Pricing is a critical factor for any business owner planning to board software for their organization. Loan servicing software can come in various price ranges, but business owners have to verify which loan servicing software costs them minimum and has a high ROI.

The above parameters can guide software seekers in the process of selecting the best loan servicing software. The ideal way is to refer to GoodFirms’ list of best loan servicing software where users can also compare loan servicing software features to shortlist the tool.

Is It Safe to Use SAAS Based Loan Servicing Software?

Yes, it is safe to use SAAS-based loan servicing software.

The SAAS-based loan servicing software can work well in situations where organizations plan to reduce their workload and cost of maintaining the in-house IT infrastructure.  However, security is the key concern for software users, especially when it involves storing customers’ financial information.  But SAAS based loan servicing solutions are very secure to use, and the software vendor ensures that their processors operate in a secure environment and are PCI compliant.

The modern-day SAAS software solutions are protected with high-security features like encrypted data, DLP (data loss prevention), role-based access, behavioral analytics, real-time threat intelligence, CASBs (cloud access security brokers), etc. With all these security measures working together, it almost becomes impossible for hackers to hack the system, and users can avail of the entire loan servicing software features with ease.

Future Trends in Loan Servicing Software

  • Micros services: Microservices applications are reliable, scalable, and flexible. These properties of microservices help financial services to inculcate new features or changes in their services without affecting other modules. In the future, financial services could see applications built more on micro-services.
  • ML and AI:  The AI's ability to process a large volume of data in a fraction of seconds has increased the loan processing speed and helped financial organizations reduce operational costs.  For now, the technology is limited in its analyzing capabilities, but in the future, it can be used for analyzing data outside the loan application process, including social media, to enhance the credit decision process.
  • Collaboration between Fintech and software development companies: In the coming days, there would be more collaboration between financial institutes and software development companies. The partnership means the financial institution can have immediate access to the latest technology and add more power to their services. Besides that, the concept of multiplayer connected finance can link different accounts of lenders and makes the lending process easy.
  • Blockchain technology:  Blockchain technology has created a buzz among many industries due to its decentralized system, especially the financing institutes. The blockchain’s distributed ledger and encrypted database make the platform the most secure system for financial transactions. It not only helps to conduct financial transactions securely but also to create contracts that can be used to create a loan agreement between borrower and lender.
  • Self-serving capabilities: The future lending software that is completely self-served automated and does not require any human intervention could become a reality.

What Is the Average Cost of Loan Servicing Software?

The Loan Servicing Software price may vary based on the size of the business, type of loan, budget, customization options, and business-specific needs. The users or lenders can either choose a dedicated loan servicing system or an enterprise loan servicing system bundled with other services like loan origination system, CRM management, decision management system, etc. The users can avail of loan servicing software benefits either by deploying the software on-premise or on the cloud.

Loan Servicing Software For Start-ups and Small Scale Finance Companies: A loan servicing system like Captaloans with a starting price of $21/month can be a fair deal for start-ups and small-scale finance companies who do not want to overspend on their budget.  The other alternative that users can consider is Trakker, with a starting price of $3995/one time.  The Trakker tool has an affordable price tag and some exclusive features like free technical support and free training programs. The other tools that drive lenders’ attention include La Pro, Loan servicing soft, Fundingo, and Apache Fineract.

Loan Servicing Software For Large and Medium Scale Finance Companies:  The mid-range loan servicing solutions like Lending Pro Software can be ideal for medium and large-sized organizations. The software comes for a starting price of $395/one-time covering all basic features and is capable of managing 20 loan accounts at once.  The tool offers a 30-day money-back guarantee and can be scaled up as per requirements. The price may go up to $1995/one-time cost for a higher version and is efficient enough to fulfill the large enterprise needs. Another popular tool that provides end-to-end loan servicing functionality and drives attention due to its ease of usability is TurnKey Lender. The starting price of the Turnkey Lender software is $500, which may exceed based on features and business requirements. The premium tool is highly customizable and backed with advanced features. Besides that, the TurnKey API allows easy integration with other supporting tools and lending systems. The other loan servicing tools that can deliver quality-level services include Nortridge, AutoPal, Lendstream, and Margill.

Free and Open Source Loan Servicing Software: Free and open-source loan servicing software are great options for anyone right from small startups to large organizations. The free version allows the users to test the software and the open-source option allows customization of the codes. With free and open source loan servicing software, users can derive the best value with minimum or zero investment.

Why Refer to GoodFirms' list of Best Loan Servicing Software?

GoodFirms is rated as the top review and rating platform for IT solutions helping consumers to filter the best software solution for their company.  The GoodFirm’s team adhering to the transparent review process ensures that the product is listed based on their service quality, features, and customer support. GoodFirms make all the effort to see that the customer gets the best product for their organization.

Conclusion

Loan management is one of the critical aspects of the survival of a financial institution.  An efficient loan management system can fasten up the loan process and safeguard the financial institution from bad debt risk. If you are dealing with a loan servicing business, then you should look at the list of top loan servicing software.

Frequently Asked Questions

  • What Is the Best Loan Servicing Software?

    The best loan servicing tools for any business vary based on its specific operational needs, business size, and many other factors. Thus, the best loan servicing software for your business is the one that grossly fulfills all your loan servicing process requirements, streamlines the business, is easy to use, and is budget-friendly. To choose the perfect loan servicing tool, you can leverage GoodFirms' list of best loan servicing systems that detail the features, reviews, and pricing of different solutions. Apply filters for features, business size, and pricing model for a better selection.

  • How Does Loan Servicing System Differ From Loan Origination Software?

    A loan origination system typically controls only the pre-disbursal stages of loan or money lending for businesses, including loan application and approval. A reliable loan servicing software or loan management system software offers comprehensive tools to manage all aspects of loan servicing management for businesses from loan disbursal to repayment. It includes loan processing (disbursal), maintaining customer database, payment records, notifications/alerts for collections/payments due, document management, and compliance management.

  • Who Uses Loan Servicing Software?

    Any organization or business (small or large) that lends money or loans, including banks and other financial institutions, can leverage loan management system software to control the end-to-end loan servicing process (from disbursement to pay-off), automate, maintain perfect records, and ensure regulatory compliance. Businesses dealing with crowd-funding and mortgaging also profitably use loan servicing tools for seamless process management.

  • How Much Does Loan Servicing Software Cost?

    The pricing of loan management systems varies a lot, based on the features offered and the number of users allowed. Cloud-based loan servicing software tools generally render a usage-based costing and monthly pricing model. Loan servicing system vendors facilitate multiple packages or plan to suit businesses of different sizes and budgets, with low-priced starter packages that offer limited functionalities to high-priced feature-rich plans. Vendors typically provide customization at an extra cost.

    It is possible to get the best loan servicing systems for as low as $21 per month (per user); for example, Captaloan. Many loan servicing tool vendors allow one-time payment models; for example, Lending Pro Software comes with a one-time cost of $395, and Trakker costs $3995 (one-time).

  • Are There Any Free Loan Servicing Systems Available?

    Yes, there are many free loan servicing software solutions available in the market that you can leverage to streamline your loan management business operations and enhance profits. If you have budget limitations, you can avoid costly solutions and opt for one of these; for example, free and open-source loan servicing system, Apache Fineract. These free tools typically allow limited features that are good enough to meet the needs of small businesses. Please refer to our blog on the best free and open source loan servicing software for more free loan management systems.

  • Are Loan Servicing Software Tools Secure?

    Security is a crucial requirement in loan servicing systems for both your business and the customers. The top loan servicing software tools typically ensure robust security measures to meet the global security standards and protect your business’s confidential data. Still, before choosing the loan servicing tools for your business, you must confirm that the software provider has the requisite experience and positive feedback from other users.

    Additionally, discuss and confirm the loan management system software’s security features and offerings with the software vendor, including data access, data storage, data sharing, access controls, encryption, multi-factor authentication, vulnerability scanning, or any other specific security concerns you may have. The vendor must also provide updates as needed due to any changes in security standards or compliance regulations. You may also check reviews and ratings of different solutions from the list of best loan servicing tools by GoodFirms.

Resources for Loan Servicing Software