Afrishore BPO

Afrishore BPO: offshore customer service, financial services and IT outsourcing from South Africa

Afrishore BPO is a Johannesburg-based provider of offshore customer service, financial services outsourcing & IT outsourcing to the US, UK & Australia.

Afrishore BPO launched in 2016, built on three decades of business services experience through our founding company, Norton-Lambrianos Group (NLA), a Johannesburg-based financial services and debt recovery firm founded in 1993. We are a compliance-certified (ISO 27001, ISO 9001, HIPAA, PCI-DSS) business process outsourcing company headquartered in Johannesburg, South Africa, with satellite offices in Dallas (US), London (UK), and Cape Town (SA), running a 1,000+ seat operation.

What we deliver

• Offshore customer service and back office support (voice, chat, email, 24/7)
• Financial services outsourcing: bookkeeping, AP/AR, payroll support, month-end close
• IT outsourcing: 24/7 help desk, managed IT and infrastructure support
• Accounts receivable management (ARM)

Industries we specialise in: insurance, iGaming (Casino and Sports Betting), healthcare, travel, retail and eCommerce.

Why South Africa: a neutral-accent English-speaking workforce with full UK business-hours overlap and dedicated US shift coverage, at a fraction of onshore cost. Most programmes go live in 4 to 6 weeks.

Ranked #3 in Outsource Accelerator's Top 40 (2026).