
Connect Media
Bulk SMS, USSD & IVR APIs for Kenya
Overview
About Connect Media
Connect Media helps Kenyan organisations reach customers on any phone. The platform delivers bulk and transactional SMS to Safaricom, Airtel and Telkom networks and to 190+ countries, with branded sender IDs, scheduling, two-way SMS and delivery reports. It also offers USSD menus for self-service on basic phones, and IVR and voice broadcast in English, Swahili and local languages.
Pricing is pay-as-you-go from KES 1 per SMS, with no minimum top-up and credit that never expires, paid by M-Pesa. Developers integrate through a REST API with an OpenAPI spec, a Postman workspace, and official SDKs for PHP, Laravel, Python and Node.js.
Schools use Connect Media for fee reminders, SACCOs for loan and deposit alerts, clinics for appointment reminders, and online stores for order updates. Support comes from a local team in Nairobi. Connect Media also publishes research on Kenya's messaging market, including The State of SMS in Kenya 2026.
Focus
Service Focus of Connect Media
How the team's effort is distributed across services.
Industries Focus
Client Focus
The Positioning
AI Tools & Purpose
The stack the team uses to move faster.
Where we are
Locations (1)
Offices where Connect Media operates.