Anonymous
Posted 9 months ago
Horrible unreliable service
This company isn’t meeting a single one of their promises. They say they can do things and then later admit they can’t. They keep delaying, making new promises only to break these again. Communication is terrible as they barely pick up the phone or reply to WhatsApp. Never encountered such poor customer service. Stay away!
What was the project name that you have worked with Fotone Studio?
Photoshoot of clothes and accessories
What service was provided as part of the project?
Animation & Multimedia
Describe your project in brief
Photo shoot of baby fashion and accessories for online use
What is it about the company that you appreciate the most?
There is very little to like
What was it about the company that you didn't like which they should do better?
Zero communication, constantly confirming delivery dates and then not meeting these. They’re just a mess and unreliable
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- In Progress
- Consumer Products