IVR Software

We are very well aware of the voice that says “press 1 for sales” or “press 2 for accounts” whenever we call a business organization for solving a query or availing a service. IVR (Interactive Voice Response) software is a tool that helps with efficient engagement with customers. It offers automated conversational service to deliver exceptional customer service, ultimately improving the reputation of the business organization. 

What Is IVR Software?

IVR software is also known as an interactive voice response system. It is a tool that connects the telephony system with the computer for interacting with customers using a pre-recorded voice. Mainly it is used by call centers, banking and financial organizations, and other business organizations highly dealing with customers for collecting information and providing prompt services. IVR software can also be used for surveys and polls conducted by many companies for their marketing research activities.

How to Select the Best IVR System?

If you are looking for an IVR system for your business that can help you in minimizing the human involvement and reducing customer wait time at the same time, you are at the right place. Below is the list of the best IVR solutions with detailed information about the features and authentic users’ reviews, that will help you in choosing the best IVR system that suits your business model.

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Rankings updated: Dec 31, 2025
45 Software

List of Best IVR Systems

  • Salesquared

    Salesquared is a sales, marketing & business communication CRM. Our platform offers IVR Services, Android Telemarketing, Bulk sms & Voice campaigns, Email marketing, Drip Marketing & Sales CRM. Our cloud-based solutions are ... read more about Salesquared

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Contact Vendor
    100% in IVR Software

    Features
    • Call Center
    • Call Logging
    • Call Recording
    • Call Routing
    • Remote Control
    • Phone Key Input
    • Survey Manangement
    • Text to Speech
    • Voice Customization
    • Voice Mail

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • Yes
    Free Trial
    • Available Trial
    Payment Frequency
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • Softdial Contact Center

    The product information provides descriptions of key software components. As such, these are primarily technical product descriptions rather than a summary of benefits as to what the product can do. Nevertheless, we ... read more about Softdial Contact Center

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in IVR Software

    Features
    • Call Center
    • Call Logging
    • Call Recording
    • Call Routing
    • Phone Key Input
    • Text to Speech
    • Voice Mail

    Key Details
    Industries
    • Marketing-advertising
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Stratics Networks

    Stratics Networks knows the challenges that you face. Our journey toward being a leading Hosted Outbound IVR, Ringless Voicemail Drops, Voice Broadcasting, Bulk SMS and Call Center Solutions company began as a ... read more about Stratics Networks

    Entry Level Price
    Contact vendor
    Free Trial
    Available
    Pricing Type
    Contact Vendor
    25% in IVR Software

    Features
    • Call Center
    • Messaging
    • Survey Manangement
    • Text to Speech
    • Voice Customization
    • Voice Mail

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • Yes
    Free Trial
    • Available Trial
    Payment Frequency
    • Monthly Payment
    • Quote Based
    • Free
    Vendor pricing page
    Visit website

  • Five9

    Deliver Great Service With High-Quality Voice Anywhere In The World Robust Outbound Dialer Expedite outbound dialing with a TCPA-compliant solution that can do blended, power, progressive, predictive, and preview outbound. Omnichannel Routing ... read more about Five9

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    15% in IVR Software

    Features
    • Call Center
    • Call Logging
    • Call Recording
    • Call Routing
    • Messaging
    • Phone Key Input
    • Survey Manangement
    • Text to Speech
    • Voice Customization
    • Voice Mail

    Key Details
    Industries
    • Banking
    • Consumer-services
    • Financial-services
    • Hospital-health-care
    • Information-services
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page Try Software Demo
    Visit website

  • Aria CCS

    Our IVR software in India is best fit for banking, telecom, call center, insurance, travel, payment gateway etc. We offer IVR call center software in India which boost business.We provide best IVR ... read more about Aria CCS

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in IVR Software

    Features
    • Call Center
    • Call Logging
    • Call Recording
    • Call Routing
    • Messaging
    • Phone Key Input
    • Survey Manangement
    • Text to Speech
    • Voice Customization
    • Voice Mail

    Key Details
    Industries
    • Automotive
    • Banking
    • Financial-services
    • Government-administration
    • Information-services
    • Information-technology-services
    • Insurance
    • Mining-metals
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page Try Software Demo
    Visit website

  • SparkTG

    SparkTGs' Virtual Contact Center Lite makes business communications elegant, tracked and easily accessible for future references. Just like a receptionist handles and manages all your incoming calls by giving the caller an ... read more about SparkTG

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in IVR Software

    Features
    • Call Center
    • Call Logging
    • Call Recording
    • Call Routing
    • Messaging
    • Phone Key Input
    • Survey Manangement
    • Text to Speech
    • Voice Customization
    • Voice Mail

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Kixie

    Kixie is the leading sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs. Kixie connects agents to prospects ... read more about Kixie

    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Contact Vendor
    20% in IVR Software

    Features
    • Call Center
    • Call Logging
    • Call Recording
    • Call Routing
    • Messaging
    • Phone Key Input
    • Survey Manangement
    • Text to Speech
    • Voice Customization
    • Voice Mail

    Key Details
    Industries
    • Banking
    • Financial-services
    • Information-services
    • Information-technology-services
    • Retail
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Try Software Demo Get Free Trial Download Pricing Document

    Integration
    Integrated With
    • Zapier
    • Pipedrive
    • Salesforce CRM
    • HubSpot CMS Hub
    • Zoho Analytics
    Visit website

  • Ringover

    Ringover’s key-based IVR system and call routing allows you to efficiently direct your callers to the exact department or employee they are trying to reach with an interactive voice response system. Plus, ... read more about Ringover

    Entry Level Price
    $21 Per Month
    Free Trial
    7 Days
    Pricing Type
    Per User
    20% in IVR Software

    Features
    • Call Center
    • Call Logging
    • Call Recording
    • Call Routing
    • Messaging
    • Phone Key Input
    • Survey Manangement
    • Text to Speech
    • Voice Customization
    • Voice Mail

    Key Details
    Industries
    • Banking
    • Financial-services
    • Information-services
    • Information-technology-services
    • Insurance
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Get Free Trial Download Pricing Document
    Available Packages
    Standard
    $21 Per Month

    Integration
    Integrated With
    • Zapier
    • HubSpot CRM
    • Pipedrive
    • Asana
    Visit website

  • Adversus

    Adversus is an outbound auto dialer that helps telemarketing, fundraising, and appointment scheduling businesses streamline their outbound and inbound activity, automate manual processes, and provide valuable insights. Adversus allows you to customize ... read more about Adversus

    Entry Level Price
    $120 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    20% in IVR Software

    Features
    • Call Center
    • Call Logging
    • Call Recording
    • Call Routing
    • Messaging

    Key Details
    Industries
    • Consumer-services
    • Insurance
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $120 Per Month
    Visit website

  • Klearcom

    Our AI platform rapidly detects and addresses problems, analyzing the full customer call path, benchmarking performance, and alerting on every issue. Using machine learning, automatic speech recognition, and audio fingerprinting, we provide ... read more about Klearcom

    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Per Feature
    100% in IVR Software

    Features
    • Call Center
    • Call Logging
    • Call Recording
    • Call Routing
    • Messaging
    • Phone Key Input
    • Survey Manangement
    • Text to Speech
    • Voice Customization
    • Voice Mail

    Key Details
    Industries
    • Accounting
    • Airlines-aviation
    • Alternative-dispute-resolution
    • Apparel-fashion
    • Automotive
    • Aviation-aerospace
    • Banking
    • Biotechnology
    • Broadcast-media
    • Business-supplies-equipment
    • Capital-markets
    • Chemicals
    • Civil-engineering
    • Commercial-real-estate
    • Computer-network-security
    • Computer-games
    • Computer-hardware
    • Computer-networking
    • Computer-software
    • Construction
    • Consumer-electronics
    • Consumer-goods
    • Consumer-services
    • Cosmetics
    • Dairy
    • Defense-space
    • Design
    • Education-management
    • E-learning
    • Electrical-electronic-manufacturing
    • Entertainment
    • Environmental-services
    • Events-services
    • Executive-office
    • Facilities-services
    • Farming
    • Financial-services
    • Fine-art
    • Fishery
    • Food-beverages
    • Food-production
    • Fundraising
    • Furniture
    • Gambling-casinos
    • Glass-ceramics-concrete
    • Government-administration
    • Government-relations
    • Graphic-design
    • Health-wellness-fitness
    • Higher-education
    • Hospital-health-care
    • Hospitality
    • Human-resources
    • Import-export
    • Individual-family-services
    • Industrial-automation
    • Information-services
    • Information-technology-services
    • Insurance
    • Internet
    • Investment-banking-venture
    • Investment-management
    • Law-practice
    • Legal-services
    • Leisure-travel
    • Logistics-supply-chain
    • Luxury-goods-jewelry
    • Machinery
    • Management-consulting
    • Maritime
    • Marketing-advertising
    • Market-research
    • Mechanical-or-industrial-engineering
    • Media-production
    • Medical-device
    • Medical-practice
    • Mental-health-care
    • Mining-metals
    • Motion-pictures-film
    • Museums-institutions
    • Music
    • Nanotechnology
    • Newspapers
    • Nonprofit-organization-management
    • Oil-energy
    • Online-publishing
    • Outsourcing-offshoring
    • Package-freight-delivery
    • Packaging-containers
    • Paper-forest-products
    • Performing-arts
    • Pharmaceuticals
    • Philanthropy
    • Photography
    • Plastics
    • Primary-secondary
    • Printing
    • Professional-training
    • Program-development
    • Public-policy
    • Public-relations
    • Public-safety
    • Publishing
    • Railroad-manufacture
    • Ranching
    • Real-estate
    • Recreational
    • Religious-institutions
    • Renewables-environment
    • Research
    • Restaurants
    • Retail
    • Security-investigations
    • Semiconductors
    • Shipbuilding
    • Sporting-goods
    • Sports
    • Staffing-recruiting
    • Supermarkets
    • Telecommunications
    • Textiles
    • Think-tanks
    • Tobacco
    • Translation-localization
    • Transportation-trucking-railroad
    • Utilities
    • Venture-capital
    • Veterinary
    • Warehousing
    • Wholesale
    • Wine-spirits
    • Wireless
    • Writing-editing
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Blog

    Packages
    Pricing Type
    • Per Feature
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Annual Subscription
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

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