IVR Software

IVM is a telephone voice mail, call attendant, and interactive voice response (IVR) program for Windows. It connects to the phone using a professional telephony board, voice modem, or directly to a VoIP service. Interactive Voice Response can be used to create a wide range of solutions for everything from processing credit card payments to creating telephone surveys, and help automate other busine ... read more about IVM IVR Software

AKIO is a company that provides customer experience software platforms. It proposes cross-channel solutions that help you with customer engagement management, voice of the customer analysis and brand reputation monitoring. Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analyti ... read more about Akio.CX

Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees. ... read more about Ameyo Engage

Blueworx Voice Response enables you to scale at speed to support peak or unpredictable call volume. Blueworx for IBM Voice Gateway enables businesses to deliver a more dynamic, multi-channel, natural and fluid customer experience. While communication channels continue to evolve and multiply, voice remains the most trusted channel for complex service interactions. With the Blueworx Voice Response p ... read more about Blueworx IVR Platform

CALLR offers high-end voice and messaging capabilities that lead the way to smarter automated interactions between businesses and their customers. CALLR services are delivered through an advanced Communications Platform-as-a-Service (API, Third-party integrations and web apps) that our customers use to solve various challenges. With CALLR, you can easily create IVR diagram to handle incoming calls ... read more about CALLR

CenterMaster is a multichannel cloud-based contact center solution that is TCPA, PCI, and HIPAA compliant. Whether you have a dedicated team or need an enterprise solution, the CenterMaster platform is easily scalable to support your organization. It reduce live agent interactions by providing customers with self-serve options to access information, complete transactions, and automatically route ... read more about CenterMaster

The enhanced communication features of a CenturionCARES IVR can help your business deliver the kind of superior experience your customers' demand 24 hours a day, 365 days a year. A well-designed IVR system gives callers access to information they need quickly, especially when extended hold time is not convenient or live agent service is unavailable. Using easy to follow, self-service menu options, ... read more about CenturionCARES

Enghouse Interactive SmartDial is the industry leading outbound dialer, providing clients and agents with an unparalleled experience, delivering higher agent productivity and simplifying compliance with regulations as compared to other outbound dialer solutions. ... read more about Collection Solutions

DialConnection's Contact Center suite allows you to make informed decisions on when and how to best communicate with your customers. You are no longer tied to simply creating a call list in the morning and hoping for the best. The platform is open by design, is PBX independent and provides easy integration into multiple platforms supporting various settings. Built using state-of-the-art software a ... read more about DC Contact Center

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience – all in a fast, secure and reliable way. ... read more about Infobip

Phonon is a pioneer in hosted telecom software technology. Our telecom applications including click-to-call, hosted inbound IVR systems, automated outbound dialer systems, virtual number services, SMS-to-call, and hosted PBXs are used by leading enterprises of India. Our customers include leading airlines, banks, insurance firms, travel companies and online services portal. Its IVR is prompt, intu ... read more about Phonon

Phonologies' InterpreXer is a robust speech application engine to ‘voice enable’ your business applications running in the cloud or on premise. It fully implements the W3C VoiceXML 2.1 spec for the creation of rich voice enabled applications. Our flagship product, InterpreXer comes fully integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software using MRCPv2 to rollou ... read more about InterpreXer

Ivanti Service Manager integrates existing phone infrastructure with the IT service desk environment for intelligent call routing, integrated voice response, voice self-service, screen pops, and call management functionality. Empower your IT service team with voice automation to improve customer satisfaction with increased first call resolution rates and better call handling. ... read more about Ivanti Voice Automation

VoxGen is a company on a mission: to rid the world of bad IVR. Deliver great customer experiences and cut costs with IVR, SMS, chatbots and virtual assistants that work for your customers and for you. Smart, connected and conversational IVR systems and solutions that are tailored to meet your goals and customer expectations. ... read more about IVR VoxGen

Delight Customers. Reduce Costs. Increase Efficiency. We help companies delight customers while reducing costs and increasing efficiency in their customer service operations. By automating mundane voice and text inquiries we help companies give rapid resolutions to customer questions. An outcome that doesn't just make for happy customers, it significantly improves efficiency and reduces operating ... read more about IVR Technology Group

IVRWherever is a SaaS cloud solution that Automatically creates a Chatbot from an existing IVR available in more than 10 channels including Skype, FacebookMessenger, Slack, Telegram, SMS and many others, with zero investment, any device, any platform. Reuse all investments in your IVR, reuse your same backend. Handle unlimited simultaneous interactions elastic scale for large call volumes. A real ... read more about IVRWherever

MaxContact is a Contact Centre Software Company with a difference. Formed by a group of contact centre professionals who became frustrated with providers that over promised and under delivered on features, support and resilience. MaxContact has become one of the fastest growing contact centre specialists in the UK, going from strength to strength. We are so confident we can provide a better overal ... read more about MaxContact

Salesquared is a sales, marketing & business communication CRM. Our platform offers IVR Services, Android Telemarketing, Bulk sms & Voice campaigns, Email marketing, Drip Marketing & Sales CRM. Our cloud-based solutions are robust, scalable and priced based on the usage. Since 2010, we’ve been providing the highest quality IVR, Bulk & Voice Sms, digital marketing services to businesses and organ ... read more about Salesquared

The product information provides descriptions of key software components. As such, these are primarily technical product descriptions rather than a summary of benefits as to what the product can do. Nevertheless, we should add at the outset, that our goal as a company is to supply software with two principal goals: 1. To maximise the customer experience 2. To encourage agents to be productive an ... read more about Softdial Contact Center

Telemo.io is an AI-driven layer on top of legacy business communication systems to standardize everything with modern REST APIs with AI. Essentially, Telemo wants to be as simple as Messagebird, Twilio, or Plivo but AI will be the driving force for Telemo to transform and help businesses to revolutionize with a few lines of code, any non-technical or developer should be able to get started with Te ... read more about Telemo

A Voice-API - also Speech-API - is a set of functions that allow a software application to initiate and receive calls without requiring the application developer to know details about telecommunication technologies and protocols. API providers like TENIOS interfaces between the software application and the telecommunication provider. The application, in the context of Voice-API, defines how calls ... read more about TENIOS Voice API

Stratics Networks knows the challenges that you face. Our journey toward being a leading Hosted Outbound IVR, Ringless Voicemail Drops, Voice Broadcasting, Bulk SMS and Call Center Solutions company began as a call center. Our SaaS technology is scalable, involves low capital expenditure, reduces labor costs and is rapidly deployable. Our experience in using Hosted Outbound IVR, Voice Broadcastin ... read more about Stratics Networks

Deliver Great Service With High-Quality Voice Anywhere In The World Robust Outbound Dialer Expedite outbound dialing with a TCPA-compliant solution that can do blended, power, progressive, predictive, and preview outbound. Omnichannel Routing Route customers on their favorite channel to the best agents according to your own business rules. Intelligent Virtual Assistant (IVA) Let your cus ... read more about Five9

IVR (Interactive Voice Response – Interactive Voice Menu) is a system for the automatic processing of incoming calls with the ability to route them. With the help of IVR, the client can contact the required employee/department of the company, or receive information without involving the operator. In simple terms, IVR is an answering machine that takes calls from customers 24/7, gives them the in ... read more about ZIWO

Our IVR software in India is best fit for banking, telecom, call center, insurance, travel, payment gateway etc. We offer IVR call center software in India which boost business.We provide best IVR Software in India for inbound & outbound IVRS, can send & receive dynamic IVRS like bill reminders, policy dues reminders etc. We are IVR software providers in India Which give customers to self-servi ... read more about Aria CCS

SparkTGs' Virtual Contact Center Lite makes business communications elegant, tracked and easily accessible for future references. Just like a receptionist handles and manages all your incoming calls by giving the caller an excellent experience and if required transferring them to the right person in the office, similarly, SparkTG Virtual Contact Center Lite helps you create your brand value and gi ... read more about SparkTG

Kixie is the leading sales engagement platform that boosts sales team performance with ultra-reliable, easily automated calling and texting for Hubspot, Salesforce, Pipedrive and other leading CRMs. Kixie connects agents to prospects naturally and automatically, reveals valuable insights about conversations and provides truly dependable service. The platform includes the PowerCall dialer & mobile ... read more about Kixie

Ringover’s key-based IVR system and call routing allows you to efficiently direct your callers to the exact department or employee they are trying to reach with an interactive voice response system. Plus, you can enable the caller to hear messages with the information they require such as office hours, FAQs and contact details. Interactive voice response (IVR) is an automated telephone system ... read more about Ringover

Adversus is an outbound auto dialer that helps telemarketing, fundraising, and appointment scheduling businesses streamline their outbound and inbound activity, automate manual processes, and provide valuable insights. Adversus allows you to customize your dialing strategy with numerous features. Choose between Predictive, Progressive, or Manual dialing - or mix them up! Make all daytime activitie ... read more about Adversus