Softdial Contact Center
Sytel flagship suite of feature rich contact center applications and services
The product information provides descriptions of key software components. As such, these are primarily technical product descriptions rather than a summary of benefits as to what the product can do. Nevertheless, we should add at the outset, that our goal as a company is to supply software with two principal goals: 1. To maximise the customer experience 2. To encourage agents to be productive and get satisfaction from their work.
1994
United Kingdom
- Marketing-advertising
- Telecommunications
- English
Industries
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Marketing-advertising
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Telecommunications
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
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Email
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Phone
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24x7 Support
Knowledge Base
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Help Guides
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Video
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Blog
Softdial Contact Center Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Softdial Contact Center Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Quote Based
Softdial Contact Center Reviews
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