IVR Software

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease. We help our clients boost productivity, enhance efficiency, and increase profitability ... read more about DCDial

No more chaos in your inbound phone support process. Solve customer queries faster and improve CSAT with crystal-clear voice quality, coverage in 160+ countries, custom IVR flows, smart call routing, and countless one-click integrations. Meet your team KPIs every day. CloudTalk Support is intuitive and built with support agents in mind. No more searching for information across numerous systems: ... read more about CloudTalk

Cab aggregator or shopping portal, boutique retailer or multinational company—Servetel provides top-of-the-line cloud-based communication services for every business. Our Cloud telephony solution is far better than traditional telephony in terms of reliability, wealth of features (thanks to our user-friendly portals with many integrations and APIs), and cost-effectiveness. Servetel has been help ... read more about Servetel

Office24by7 offers advanced applications to help you automate communication, sales, marketing and support. Our end-to-end customer support software on cloud lets you use the amazing technology with no infrastructure at your premises. All you need is a high-speed Internet connection and you can login to the world of automation. Our comprehensive Communication Automation solutions enable companies t ... read more about Office24by7

Twilio powers personalized interactions and trusted global communications to connect you with customers. Create the exact solution you need to engage customers at every step of their journey. Twilio is a single platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Connect with customers on their preferred channels—anywhere in the w ... read more about Twilio

Phonexa is the leading all-in-one marketing solution for direct advertisers, lead generators, and affiliate networks. Phonexa's lead tracking and distribution platforms provide businesses the ability to perform in-depth analytics of internal and external marketing campaigns, thus resulting in transparency, efficiency and increased ROI. Phonexa has the scalability, tools and partnerships to serve c ... read more about Phonexa

Easily create IVR strategies that drive self-service, incorporate digital alternatives, and increase first call resolution with AI-enabled capabilities. Our IVR is fully integrated with our native CRM and omnichannel capabilities and also offers the flexibility to integrate with third-party systems: Easy integrations with our partner payment vendors Seamlessly use APIs to connect existing sys ... read more about LiveVox

Auto-attendant, Customer Satisfaction surveys, Call back, Agent Management tools, IVR outbound automatic campaigns… these are just some examples of what you can build with our Cally Square IVR Designer! Furthermore Cally Square is integrated with TSS and ASR technologies like iSpeech, Google, AWS Polly, Lumenvox and Tilde. You can create various speech-enabled services and improve customer ex ... read more about XCALLY

Customers interact using a simple keypress. Our IVR technology is easy-to-use with a simple drag and drop menu or XML. IVR systems allow you to connect with your customers like never before. The days of needing a receptionist are ending. Use an auto-attendant phone system to route your incoming calls to the appropriate line or answering service and save time and money. ... read more about CallFire

Design your phone tree using a friendly interface with different options for each keypress. Add custom audios, transfer calls to agents or groups, forward calls, you can even receive faxes Create an IVR that guides your clients to the agent that best meets their needs or answer their doubts with informative audios. Improve your customer service and allow your team to be more efficient, preventi ... read more about Toky

IVR (Interactive Voice Response) system is a multifunctional business software tool that works as a interactive menu where incoming callers can navigate between various menu sections to find information regarding their requests or complaints, ask for connecting to the human agent, get information about their queue position during waiting for the connection, order a callback, and get self-service f ... read more about Voiptime Cloud

Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Management, and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communi ... read more about Noble Solution Suite

MessageBird is cloud communications platform offering a suite of Cloud Communications APIs that enable developers and enterprises to communicate with customers all over the world. At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why we are on a mission to modernize and simplify the over complicated space of customer communic ... read more about MessageBird

IVR system software (Interactive Voice Response) allows you to manage your voice menus and call flows from an intuitive online interface. Managed in the cloud, AVOXI's hosted IVR solution lets you create multi level IVR menus and route calls to groups, queues, users, voicemail, or external phone numbers. Manage your cloud IVR, call recordings, call logs and much more from one online interface. Act ... read more about AVOXI Genius

Occam’s ETS Discovery tool allows mid-sized organizations to increase the accuracy of their contact center testing, to decrease costs and to foster continued innovation by automating the discovery of IVR applications to ensure the highest levels of performance and provide the best possible user experience. The ETS IVR Discovery tool automatically traverses an entire IVR system to enable users to ... read more about ETS

VoIP.ms is devoted to providing quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a highly flexible, feature-rich cloud-based communications service that won't cost more than it needs to. ... read more about VoIP.ms

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies ... read more about Justcall

Ozonetel offers toll-free numbers across 150 countries and local numbers across 66 counties, so you can get the right one for your business. Talk to our sales team to learn how this can improve your marketing campaigns or customer experience goals. You can define which department or agent to route incoming calls based on time, day, department & more. Direct where incoming calls will land throug ... read more about Ozonetel CloudAgent

An IVR system allows customers to resolve basic customer service interactions themselves without needing to speak to a live agent. Your IVR system can also be used for promotions, surveys, polls, brand awareness and so much more . An IVR system delights your customers by saving them time and hassle. Plus, it reduces cost, improves lead conversion and helps you scale. ... read more about Call Center Studio

CloudCall's unparalleled CRM integration unifies your communications, improves data quality, increases productivity, and captures all conversations. CloudCall is the voice and communication system for your sales and recruitment teams. By integrating phone communications directly into your CRM, CloudCall is able to optimize your business relationships with its candidates and clients, while maximiz ... read more about CloudCall

DialogTech is the leading provider of AI-powered conversation intelligence for marketers. Industry leaders trust DialogTech for the data, technology, expertise, and support they need to drive and convert more callers to customers. As marketers face mounting pressure to drive not only leads but revenue, DialogTech’s platform empowers them with the call attribution data needed to confidently inves ... read more about DialogTech

Our phone-based store locator is the quickest way for customers to access directions to your nearest locations. Your customers are guaranteed an immediate, accurate response. Our system connects to your Xtireme Locator database of store locations and delivers results based on proximity to the caller. Caller can have options of being patched through to the store to speak with store personnel or to ... read more about Xtreme IVR Telephone Locator

Voicent's IVR software offers point-and-click call flow design, easy installation and low cost. From simple call flow to incredibly powerful connections to web applications and other tools, IVR Studio simplifies business integration and increases flexibility. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classe ... read more about IVR Studio

Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Replicant's state-of-the-art AI voice technology enables full phone conversations between a bot (the “Thinking Machine”) and a customer ... read more about Replicant

Smart IVR gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3C’s VoiceXML 2.X specification and is integrated with automatic speech recognition (ASR) and text-to-speech (TTS) software to enable advanced interactive services, and real-time calling applic ... read more about Smart IVR

SmartAction provides cloud-based AI-powered Virtual Agent solutions for contact centers. SmartAction's solutions make it easy for enterprises to automate the repetitive conversations handled by live agents, with seamless integrations to existing contact center technology and data sources. SmartAction delivers its conversational AI solution as a service through a team of CX experts who guides brand ... read more about SmartAction Speech IVR System

Advanced functionality incorporates profound business knowledge with the goal of aligning contact center operations with the industry’s best practices. inConcert Allegro Contact Center’s customized solutions reduce operating costs and maximize productivity while providing an excellent user experience. ... read more about Inconcert Allegro

C-Zentrix, the fastest growing customer experience solution, brings to you the most comprehensive solution for multi-touch contact centres offered on premise, on cloud or hybrid. With all the touch points – voice, chat, email, SMS, social, bot integrated over C-Zentrix omnichannel, you can offer an uninterrupted customer service to your end users and above all provide them a superior Customer Ex ... read more about C-Zentrix

InterDialog UCCS - a robust contact/ call center software that helps organizations provide a seamless customer experience across all channels in the customer service journey. All interactions from various channels come to a single unified queue on the InterDialog platform. With unified view agents get to see all historical interactions , enabling him to give a resolution quickly. InterDialog UCCS ... read more about InterDialog UCCS