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Optimize your contact center.

Advanced functionality incorporates profound business knowledge with the goal of aligning contact center operations with the industry’s best practices. inConcert Allegro Contact Center’s customized solutions reduce operating costs and maximize productivity while providing an excellent user experience.
inConcert
1999
Spain
  • Marketing-advertising
  • Telecommunications
2 Industries
  • English
1 Language
Industries
  • Marketing-advertising
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
Support
  • Email
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog

Inconcert Allegro Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
Focus of IVR Feature
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Voice Mail
Focus of Predictive Dialer Feature
  • Call Monitoring
  • Call Recording
  • Call Scheduling
  • List Management
  • Scripts & Surveys
  • Voicemail Detection

Inconcert Allegro Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

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