Predictive Dialer Software
Explore this list of the best predictive dialer software and select the one that can help you in improving the efficiency and productivity of your call center business.
Reaching out to customers, connecting with them, and increasing the customers’ expectations are the distinct challenges faced by the agents in any outbound call center. Predictive dialer is a technology that automates outbound dialing by reducing wait time and increasing talk time. Developed to support all types of businesses and industries, the best predictive dialer software can distribute calls to the right agents, thereby generating successful contacts.
What is Predictive Dialer Software?
Predictive dialer software is an outbound calling application used by call center agents to automate the dialing process. It helps dial a group of numbers until it detects a connection and then passes the call to an outbound agent free to attend the call. The predictive dialer software also provides information about busy numbers, no answers, voicemails, disconnected numbers, etc., allowing service agents to follow a proactive approach towards the outbound calling process and make the maximum usage of the phone numbers database. Moreover, the predictive dialer system ensures that outbound agents' time is being utilized efficiently to gain maximum productivity within the business organization.
By using the best predictive dialer software, you can -
- Ensure that the outbound agents spend their time conversing with the customers & prospects and not on dialing numbers that might be busy or go unanswered
- Save time and achieve productivity, as the agents are connected to the answered call as soon as they are free from their previous call
How To Find The Best Predictive Dialer Software?
The predictive dialer software is the backbone of the sales team and so needs to be picked carefully. We understand that with so many predictive dialer systems available, you might be in a dilemma about which one to choose for your specific business needs. For that reason, you can rely on the list of the best predictive software prepared by the software experts at GoodFirms. Using easy-to-use filters, you can effortlessly shortlist the predictive dialer system suitable to your business preferences and budget. Moreover, most of the listed software encloses the reviews of the original users. Finding the top predictive dialer software is easy with this listing.
List of The Best Predictive Dialer SystemFilter
- 1Your company. United.
Bitrix24 - is an initiative of Bitrix, Inc., a privately-owned company owned and managed by its founders. The Bitrix24 service is the final evolutionary stage of Bitrix Intranet and Extranet solutions (Bitrix, Inc. products) and was launched as a beta cloud-based service in April 2012. Bitrix takes pride in serving customers ranging from Fortune 500 companies to small organizations, including well... read more about Bitrix24Visit websiteAvailableFree version
- 2More power to the contact center
LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, we empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Our leading-edge risk mitigation and security capabilities help clients quickly a... read more about LiveVox
- 3Call Center Software.
- 4Voice and SMS Service to connect with your supporters
CallHub offers different modes of dialing. Depending on your campaign needs, cost of talking to a contact, and time availability, you can pick a dialer suitable for you. CallHub provides an affordable, scalable, and data-centric platform for campaigns to engage with voters. Our Phone Banking, Voice Broadcasting, and SMS services are helping with voter outreach, assessing voter sentiment, supporter... read more about CallHub
- 5Call Center Software
HoduCC - Call Center Software that is comprehensive and consolidated at the same time. It guarantees to provide the best Call Center Software that suits best for all types of call centers. Being one of the top VoIP (Voice over Internet Protocol) solutions providers across the globe, HoduSoft ensures that this Call Center System offers intelligence, security, and advanced features. Highlights: ... read more about HoduCCVisit website30 DaysContact Vendor
- 6Award Winning Auto Dialer Solution
Voicent is dedicated to developing affordable, easy-to-use communication software that helps people, businesses and communities share information, exchange ideas and build strong relationships.Voicent's innovation always aims to simplify the complex --to make technology simply work wonders.Voicent began with the idea that personal computers and the Internet could be used to radically reduce our de... read more about VoicentVisit website30 Days$19/Month
- 7DialerAI is a multi-tenant Auto dialer software
DialerAI is a multi-tenant Auto dialer software used for auto-dialling your contacts then playing pre-recorded or text to speech messages, then capturing responses with DTMF touch tones and transferring contacts to a live agent in your call center.DialerAI auto-dialer software has a number of features to enhance the efficiency of auto-dialing including answering machine detection (AMD) and the abi... read more about dialerAIVisit websiteN/A$199.00/Month
- 8Advanced Solutions for Contact Centers
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Management, and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communi... read more about Noble Solution Suite
- 9Web Conferencing that is easy to access, easy to use.
Our goal has always remained the same: to provide you with easy-to-use, intuitive audio, web and video conferencing to help you communicate and collaborate effectively. Enables you to add visual presentations, web tours, app sharing and team collaboration to your conference.... read more about GreenLight CollaborationVisit website15 Days$25/Month
- 10Cloud-based Phone System For
JustCall is a cloud-based phone system that allows businesses to collect phone numbers from 58 countries and make them appear local digits to their clients. The system makes it possible for you to appear more local to your international customers and prospects, helping you build trust and gain their confidence. JustCall gives you the platform your need to manage your international customers in a u... read more about JustcallVisit website30 Days$25/Month
- 11Transform Your Customer Interactions Into Seamless Experience
At Ozonetel, strive to do through CloudAgent - a Call Center Software Solutions that functions as an Inbound and Outbound Call Center. CloudAgent shifts your entire Contact Center and its functions into a single browser for you to monitor, track and make critical decisions. Equipped with all contact center functionalities and business intelligence, CloudAgent ensures that you provide world class e... read more about Ozonetel CloudAgent
- 12World’s 1st Call Center Software Built on Google
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, CCS is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and can be set up anywhere in the world within minutes.... read more about Call Center StudioVisit websiteN/A$69/Month
- 13Optimize your contact center.
The inConcert Allegro Contact Center suite of software is specifically designed so organizations can optimize their remote contact with customers, no matter what channel they choose. Advanced functionality incorporates profound business knowledge with the goal of aligning contact center operations with the industry’s best practices. inConcert Allegro Contact Center’s customized solutions reduc... read more about Inconcert Allegro
- 14Customer Experience Simplified
C-Zentrix, the fastest growing customer experience solution, brings to you the most comprehensive solution for multi-touch contact centres offered on premise, on cloud or hybrid. With all the touch points – voice, chat, email, SMS, social, bot integrated over C-Zentrix omnichannel, you can offer an uninterrupted customer service to your end users and above all provide them a superior Customer Ex... read more about C-Zentrix
- 15Engage on Cloud
Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in Better Customer Experience, increased Sales & Collections, and ultimately acquire loyal Customers & create happy Employees.... read more about Ameyo Engage
- 16The Compliance Call. Answered.
DialConnection's Contact Center suite allows you to make informed decisions on when and how to best communicate with your customers. You are no longer tied to simply creating a call list in the morning and hoping for the best. The platform is open by design, is PBX independent and provides easy integration into multiple platforms supporting various settings. Built using state-of-the-art software a... read more about DC Contact Center
- 17Self Service IVR
The IVR is often the first interaction that your customers and prospects have, when they call your contact centre, so, providing a good first impression is key. Consumers are now very used to dealing with IVR’s and are often keen to use them to perform simple tasks such as providing meter readings rather than waiting in a queue to speak to an advisor. By providing self service options within you... read more about MaxContact
- 18Sytel flagship suite of feature rich contact center applications and services
Sytel supplies contact center software solutions on a global basis. The overall product, Softdial Contact Center (SCC) is very open and users and partners can choose which components to deploy. The product information provides descriptions of key software components. As such, these are primarily technical product descriptions rather than a summary of benefits as to what the product can do. Neve... read more about Softdial Contact Center
- 19Quickly add and manage agents, campaigns, and user groups from anywhere with just a web browser.
Cloud Contact Center is a cloud-based sales lead management system inlcuding inbound and outbound calling. ZoomCalls VoIP Business Phone Service Dolphin Power Dialer Cricket Click to Call Cloud Call Center Predictive Dialer Software Telemarketing Software Auto Dialer Contact Center Leads Provider Software How to Leave a Pre-Recorded Voicemail to Get More Callbacks How to Start a Virtua... read more about Dialer SoftwareVisit websiteN/A$59/Month
- 20Let’s boost up your agents with our Dialer Solution
Distribution of leads, tickets, or inquiries among agents and teams. Custom assignment criteria: language, skills, experience, customers history, etc. Enhanced lead management with CRM integration. Real-time statistics on an intelligible dashboard. Routing principles are flexible, so it is possible to set up new ones or adjust the existing algorithms. Routine processes run automatically in accorda... read more about CommPeak Lead RoutingVisit websiteN/A$49/Month
- 21Processes with database administration, alerts/notifications, reporting, lead management and more.
Web-based platform that allows businesses to automate lead management processes, create orders and manage electronic files. Order management solution that helps businesses of all sizes to streamline workflow processes with database administration, alerts/notifications, reporting, lead management and more. ... read more about Smart OMS
- 22The Open Source Dialer
OSDial is the popular full-featured predictive dialer, that uses Open Source licenses to greatly reduce the cost without sacrificing quality or functionality. Able to dial in every imaginable way, this is the most flexible and cost-effective dialer available today.... read more about OSDialVisit websiteAvailableFree version
- 23Supercharge Your Communications.
At Blue Telecoms, we can help you solve all your dialler issues and switch you to a better system. Our hosted intuitive predictive dialler will help your agents to focus on talking with clients while delivering exceptional quality.... read more about Hosted Dialler
- 24Create a call center that delivers an amazing customer experience every time.
- 25More than just a Predictive Dialer.
Ideal for call centers, the predictive dialing platform helps manage customer database, leads, and more while tracking agents at work. ... read more about Hosted Predictive DialerVisit website30 Days$99/Month
- 26Enable work from home for your entire organisation.
ipSCAPE is a true cloud customer experience technology solution that is feature rich, scalable and offers advanced integration capabilities. Ensure Business Continuity for your Contact Centre during COVID-19 - ipSCAPE can implement a Work From Home Solution in 24hrs.... read more about ipSCAPE
- 27First Impression you leave with your Customer and or Prospect.
Genesis Dialer is a completely web based Predictive Dialer system, that connects your agents to your customers or prospects live with advanced state of the art features. Genesis Dialer is so easy to use; all your agent has to do is wait for the system to connect him/her to a live person.... read more about Genesis Dialer
- 28The #1 Automated Phone-Calling Solution Your Small Business.
ClientCall’s ClientCallPlus is the automated phone-based solution that allows your business to stop wasting time and start generating more revenue. Fewer missed appointments and payments means more money in your pocket. Increased appointment attendance and automated special offers will create more business. Less time spent on routine calls means more time focusing on value-added business activit... read more about Client Call Plus
- 29Take Your Office Home. Sell. Work together. Be More Productive.
Hostcomm’s cloud software enables your business to communicate, collaborate and engage customers from anywhere. Maximise talk time and sales, with a hosted dialer for inbound and outbound campaigns. Select from 3 dialing modes to control pace of dialing. Additional integrated services include CRM integration, scripting, telephone survey data collector, call recording, PCI compliant payment IVR, ... read more about Hostcomm
- 30Integrated Voice Broadcasting and Auto & Predictive Dialing made easy!
- 31Our telecommunication solutions combined in a CRM.
KavKom offers Centrex VOIP telephony services and call center software solutions that are easily integrated, easy to use, reliable and tailor-made. All your business telephony tools in a CRM Supplier of VOIP lines, virtual switchboard, geographic number and call center software.... read more about Kavkom
- 32Leader in Call Center Automation Solutions.
Predictive dialing technology offers business the ability to automatically call out using algorithms to speed up or slow down the dialing process. TCMS provides reliable and versatile Call Center Software/ hardware Integrated Products and services integrated with Customer Relations Management applications to increase business productivity with out increasing overhead costs.... read more about TCMS
- 33Customer Interaction simplified, is what sums up Teckinfo’s products and services!
Teckinfo is a leading provider of unified contact center software solutions (comprising of call center software for inbound/outbound, work from home agent (WFH), powerful progressive, preview & predictive dialer, IVR software, voice logger, call center wallboard, integration of all channels e.g. voice, email, WhatsApp, social media e.g. facebook, twitter etc, chat, chatbot, voicebot & WhatsApp bot... read more about InterDialog
- 34Secure Hosted Contact Center.
Metaphor Contact Center delivers remarkable omnichannel customer experiences — across voice, email, text, social, and web — through a single, secure hosted software platform. The platform gives your agents the tools they need to have rewarding conversations with your customers across all channels and take immediate, meaningful actions. Experience increased First Contact Resolution, decreased A... read more about Metaphor Contact Center
- 35The Daviker predictive dialler is a cost effective.
Daviker’s dialler is the complete outbound dialler and contact centre solution providing all of the features and functionalities you need to operate a highly successful and profitable contact strategy. Our Predictive Dialler automates the dialling process, meaning your call centre operators do not have to sit waiting for the phone to be answered, to go to voicemail, or to ring off completely, wh... read more about Daviker’s Predictive Diallers
- 36Technology that enables real conversation and results.
Broadnet offers industry-leading technology to virtually reach your audience. We build audiences by convening multimedia conversations that delight participants, provide superior client service, and deploy innovative technology. For individuals, businesses, or organizations seeking to engage, influence, and grow their audience, Broadnet offers an unrivaled multimedia platform with proven success.... read more about Broadnet
- 37The minimum requirement for a call center agent is just a computer and a headset.
Cloud call center software increase your productivity and sales with the leading call center software for the outbound area. Always keep an overview, full cost control and improve your sales performance at the same time. The minimum requirement for a call center agent is just a computer and a headset.... read more about Enterprise Communications
- 38Celerity Telecom is Predictive dialer platform.
- 39Modular, flexible call center solutions for Enterprise and SMB call centers and voice applications.
- 40Outbound Calling Solution Designed To Meet All Your Sales Needs.
Predict agent availability and automatically optimize to have new customers on the phone ready...reducing time wasted on dialing and waiting for no-answers. Avoid losing potential contacts or sales with an efficient system to track leads that call back from a previous missed call.... read more about Hero Outbound
- 41Contact Centre Solutions – Manage a hosted contact centre with Acefone’s cloud technology.
Acefone can help elevate your customer service and your customer engagement with the help of many powerful features. With Acefone’s easy to use online portal, it’s never been simpler to manage an effective contact centre with operators all over the world using detailed analytics and performance reports. ... read more about Contact Centre Solutions
- 42An Outbound Dialer That Understands Your Business Needs.
Predictive dialer gives you the ability to connect with thousands of viable customers while filtering out the busy, disconnected, no answer, and voicemail calls. All you have to do is upload a contact list and set a dial ratio; our predictive dialer software takes care of the rest. Cloud-hosted Predictive Dialer solution from CallCenterHosting ensures that the agents perform to their maximum effic... read more about Call Center Predictive DialerVisit websiteN/A$7.49/Month
Pamar Collections. Our premier debt collection software product designed especially for collection agencies, first party creditors, accounts receivables, master servicing agents and debt buyers. A full featured product engineered to manage the entire collection process for charge-off or write-off accounts. Delivering the information you need and the results you want. With Pamar Collections you'll ... read more about Pamar Collections
- 44Increase Call Center Results.
We knew what researchers needed to improve their data collection operations and interviewer productivity without sacrificing data quality. So, we built the PRO-T-S® predictive dialing system to seamlessly integrate your interviewers, CATI systems, and telephony operations.... read more about PRO-T-S
- 45Our outbound Predictive dialler will shoulder some of the workload.
rostrvm Outbound is a platform independent Predictive dialler. It supports structured, multichannel, automated outbound contact to ensure you meet commitments to your customers and stay in touch.... read more about rostrvm Predicter dialler
- 46 CCaaS powered better call centers.
ChaseData’s CallCenterNow is our latest enterprise call center software platform engineered to deliver exceptional real-world productivity boosts to your call center. Every feature in this platform was created to meet the requests of call center owners, managers, supervisors and top-performing call center agents over the past 20 years. This is affordable, easy to use and powerful platform that g... read more about CallCenterNow
- 47Powerful autodialer options for your outbound calls.
Convoso Predictive Dialing uses smart algorithms to select agents and dial numbers in advance. It’s power dialing with scaling capabilities to adjust the total number of outbound dials up and down based on available agents and dropped/abandoned rating. Increase contact rates and reduce wait time.... read more about AutoDialers
- 48Triple Your Productivity.
Five9 outbound allows organizations to make outbound calls to identified lists of contacts in a predictable and efficient manner. The Five9 Predictive Dialer dramatically increases the number of live connections for your agents. With a predictive mathematical algorithm, Five9 does the hard work of getting a live person on the phone. This saves time for agents from listening to unanswered calls or ... read more about Five9
- 49Cloud and Telco services for smarter business
SmartcomDCX: Inbound, Outbound & Fully Blended Gain extraordinary capabilities with our highly flexible and scalable SmartcomDCX Cloud Call Centre applications. Optimize performance and improve CX via our sophisticated digital platform across; Inbound, Outbound & Fully Blended capabilities. SmartcomDCX: Predictive Dialler Increase productivity and drive business performance with the SmartcomD... read more about SmartcomDCXVisit website90 Days$55/Month