LiveAgent

Help Desk Software & Live Chat Software for Better Customer Service

(17 Reviews)

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About LiveAgent

LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of a univ...

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LiveAgent

Help Desk Software & Live Chat Software for Better Customer Service

4.94/5 (17 Reviews)

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Product Demo

Core Features

Help Desk Software Features

Analytics & Reporting
Customer Review
Customization
Email Integration
Escalation
Multilingual
Knowledge Base
Multi-Channel
Response Template
SLA
Ticketing management
Alerts
Dashboards
Document Storage
Interaction Tracking
Live Chat

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2 Reviews

Client Reviews

Magdalena MarkovReviewed 1 month ago

A great all-in-one platform

Reviewed 1 month ago by Magdalena Markov

A great all-in-one platform

The best part is that you do not have to open more tabs. Everything you need is here.

1 Comment

Milica TalevaReviewed 2 months ago

25/7 in the air!

Reviewed 2 months ago by Milica Taleva

25/7 in the air!

LiveAgent is 24/7 available and very easy to use. Live chat, phone calls, voicemail and e-mail can be all done in one program. Price is very affordable for what you're getting. Integration with Whatsapp, Instagram and LinkedIn is what I would like to see very much. The app is also a bit outdated and not all features of LiveAgent are on it. Great software. Very easy to use and everything you need, you can find in one dashboard. Everyone from LiveAgent is right here for you in case you need help. Inegrations go fast.

1 Comment

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Key Details

Software trial:

Available

Starting Price:

Free version

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Platforms: