LiveAgent

Help Desk Software & Live Chat Software for Better Customer Service

(16 Reviews)
About LiveAgent
LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of a univ...
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LiveAgent
Help Desk Software & Live Chat Software for Better Customer Service
4.94/5 (16 Reviews)
Product Demo
Core Features
Help Desk Software Features
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Email Integration
  • Escalation
  • Multilingual
  • Knowledge Base
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing management
  • Alerts
  • Dashboards
  • Document Storage
  • Interaction Tracking
  • Live Chat
2 Reviews
Client Reviews
Milica TalevaReviewed 4 days, 20 hours ago
25/7 in the air!
Reviewed 4 days, 20 hours ago by Milica Taleva
25/7 in the air!
LiveAgent is 24/7 available and very easy to use. Live chat, phone calls, voicemail and e-mail can be all done in one program. Price is very affordable for what you're getting. Integration with Whatsapp, Instagram and LinkedIn is what I would like to see very much. The app is also a bit outdated and not all features of LiveAgent are on it. Great software. Very easy to use and everything you need, you can find in one dashboard. Everyone from LiveAgent is right here for you in case you need help. Inegrations go fast.
Silvio ParreiraReviewed 1 month ago
Great service/software
Role: Customer success at at CASAFARI
Reviewed 1 month ago by Silvio Parreira
Role: Customer success at at CASAFARI
Great service/software

Lots of options and flexibility for customization to suit your organization's individual needs. This is great because the system can work for both large or small organizations with a variety of goals and methods of tracking data.

Key Details
Software trial:

Available

Starting Price:

Free version

Check vendor pricing
Platforms:
GoodFirms