LiveAgent

Help Desk Software & Live Chat Software for Better Customer Service

(4 Reviews)
LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of a univ...
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LiveAgent
Help Desk Software & Live Chat Software for Better Customer Service
(4 Reviews)
Product Demo
Core Features
Help Desk Software Features
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Email Integration
  • Escalation
  • Multilingual
  • Knowledge Base
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing management
  • Alerts
  • Dashboards
  • Document Storage
  • Interaction Tracking
  • Live Chat
Client Reviews
Most powerful helpdesk software ever seen!
Reviewed on 9/1/19 by sebastian slusnik
Role: Customer Care Specialist at Quality Unit
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. Very easy to understand. This is an awesome product.
One of our best purchase ever made ....
Reviewed 4 weeks, 2 days ago by Paras Artwani
Trusting in LiveAgent for our support system was one of the bestest decision ever made by our organization which helped us to switch self hosted support solution to now a fully dedicated solution LiveAgent. The ability to maintain multiple emails and Social Inbox like Facebook and Twitter helped us hear our users and understand their needs. Knowledge Base and Live Chat helped us to attend our user needs in a more better way and in almost 3 months we achieved our Return on Investment
Key Details
Software trial:

Available

Starting Price:

Free version

Check vendor pricing
Platforms:
GoodFirms