Help Desk Software & Live Chat Software for Better Customer Service

4.9 (18 Reviews)
About LiveAgent
LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of a univ...
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Help Desk Software & Live Chat Software for Better Customer Service
4.9 (18 Reviews)
Product Demo
Core Features
Help Desk Software Features
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Multilingual
  • SLA
  • Ticketing Management
  • Alerts
  • Document Storage
  • Interaction Tracking
  • Response Template
2 Reviews
Client Reviews
Magdalena MarkovReviewed 9 months ago
A great all-in-one platform
Reviewed 9 months ago by Magdalena Markov
A great all-in-one platform
The best part is that you do not have to open more tabs. Everything you need is here.
Milica TalevaReviewed 10 months ago
25/7 in the air!
Reviewed 10 months ago by Milica Taleva
25/7 in the air!
LiveAgent is 24/7 available and very easy to use. Live chat, phone calls, voicemail and e-mail can be all done in one program. Price is very affordable for what you're getting. Integration with Whatsapp, Instagram and LinkedIn is what I would like to see very much. The app is also a bit outdated and not all features of LiveAgent are on it. Great software. Very easy to use and everything you need, you can find in one dashboard. Everyone from LiveAgent is right here for you in case you need help. Inegrations go fast.
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Key Details
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Free version

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