LiveAgent

Help Desk Software & Live Chat Software for Better Customer Service

(14 Reviews)
About LiveAgent
LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of a univ...
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LiveAgent
Help Desk Software & Live Chat Software for Better Customer Service
4.93/5 (14 Reviews)
Product Demo
Core Features
Help Desk Software Features
  • Analytics & Reporting
  • Customer Review
  • Customization
  • Email Integration
  • Escalation
  • Multilingual
  • Knowledge Base
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing management
  • Alerts
  • Dashboards
  • Document Storage
  • Interaction Tracking
  • Live Chat
2 Reviews
Client Reviews
Barney BellReviewed 5 months ago
Fast and full of features
Role: Head of Marketing & Business Development at David Salisbury Joinery Limited
Reviewed 5 months ago by Barney Bell
Role: Head of Marketing & Business Development at David Salisbury Joinery Limited
Fast and full of features

We have been using Live Agent for about 6 months now and it has underlined our decision to switch from our previous chat solution. Packed full of customisable features, Live Agent has provided a much richer chat experience for visitors to our website, resulting in greater conversion to qualified sales leads. The additional bonus has been the load speed of the chat widget. This is rated best on the market (part of our reason to switching to Live Agent) and now sees our website score a perfect 100/100 for site loading speed.

Ziad MoustafaReviewed 6 months ago
LiveAgent is perfect
Role: Department Supervisor at DISCOVERCARS.COM
Reviewed 6 months ago by Ziad Moustafa
Role: Department Supervisor at DISCOVERCARS.COM
LiveAgent is perfect

LiveAgent is a very efficient app and user-friendly. I sometimes encounter lags, but their customer service immediately solve them and fixes them for me.

Key Details
Software trial:

Available

Starting Price:

Free version

Check vendor pricing
Platforms:
GoodFirms