LiveAgent
Help Desk Software & Live Chat Software for Better Customer Service
LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of a univ...
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Core Features
Help Desk Software Features
- Analytics & Reporting
- Customer Review
- Customization
- Dashboards
- Document Storage
- Email Integration
- Escalation
- Interaction Tracking
- Multilingual
- Knowledge Base
- Multi-Channel
- Response Template
- Live Chat
- SLA
- Ticketing management
- Alerts
Client Reviews
Most powerful helpdesk software ever seen!
Role: Customer Care Specialist at Quality Unit
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few minutes. Very easy to understand. This is an awesome product.
Number 1 for CRM systems
Role: Lead Customer Service Advisor at Redeem Group
Having implemented LiveAgent across a number of channels it is clear with its slick UI and customisation options it is perfect for any CRM needs.
Key Details
