Customer Success Software

Zendesk’s powerful and flexible customer service software and engagement platform scale to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk offers a fully integrated call center built right into its support platform. Agents can handle calls in the same workspace as all other channels. This cloud-based support platform gives them full... learn more about Zendesk Support

Agile CRM is a robust cloud-based customer relationship management software that integrates core functionalities of sales, marketing, service, and web engagement platforms into a single unified solution. Trusted by thousands of small to medium businesses across multiple industries, Agile CRM offers a massive set of features including project management, contact management, scheduling, sales and ma... learn more about Agile CRM

Intercom builds a suite of messaging-first products that all modern internet businesses can use across the customer life cycle, from acquisition to engagement, and support. It's a modern product for sales, marketing and support to connect with customers and grow faster.... learn more about Intercom

Gainsight CS makes customers your best growth engine. Get a comprehensive view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver outcomes.... learn more about Gainsight CS

CRM Creatio is a comprehensive full-fledge application to accelerate marketing, sales, and service that can be deployed as standalone products, or as a bundle on a single CRM platform. Creatio is a unique synergy of unified CRM and intelligent BPM platform that connects the dots between marketing, sales and customer service. Midsize and large organizations can now efficiently manage the complete c... learn more about CRM Creatio

Increase user engagement, drive retention, and boost member lifetime value. Create a stand-alone social network or integrate into your product/site. Enable your users to connect and discuss under your brand. Users can follow, ask questions, start discussions, upvote, comment and share content. Enjoy ready-to-use widgets to add social components to any part of your application. Anything that you ca... learn more about Tribe

TeamSupport is customer support software built for B2B software and technology companies. Our dedicated customer and contacts databases help you manage customers at the company level, and better understand them so you can provide proactive support. Our collaborative approach to B2B customer support lets your entire team work together to solve customer issues faster and more efficiently. ... learn more about TeamSupport

Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. ... learn more about HubSpot Service Hub

Precursive is the all-in-one project platform for Customer Success and Professional Services on Salesforce. Get, grow and retain customers with easy-to-use apps for project management, resource management, and professional services automation (PSA). Precursive is an integral part of our internal workflow, which enables us to effectively manage projects throughout the lifecycle of our clients. ... learn more about Taskfeed

UserGuiding is a results-oriented and user-friendly onboarding guides and walkthroughs creator and manager. This allows you to assist your new users to perform and complete their tasks efficiently and adroitly. Furthermore, this lets them gain in-depth knowledge about your web application or programs as they go. Apart from being built with the ease of use of end users in mind, UserGuiding is al... learn more about UserGuiding

The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and personalization engine with rich notifications, pulse feedback and referral management to provide an actionable mapping across the user journey. SmartKarrot is actively helping businesses across industries (patient engagement, employee engagement, con... learn more about SmartKarrot

Preferred Market Solutions, LLC. is a leading provider of Customer Engagement Software and Loyalty Programs throughout the United States, Canada and abroad. We offer cutting-edge systems and marketing services to businesses world-wide. Our Preferred Patron™ loyalty platform has been helping businesses, small, medium and large, succeed across many diverse industries, including automotive, retail,... learn more about Preferred Patron

Froged is easy to install, just with a few steps, you can include in your product, live chat, knowledge base, in-app messages and much more to have a life cycle customer service... learn more about Froged

Helpwise Shared Inbox provides separate logins for the same business email hence allowing you to easily share the workload, assign emails to the right people, implement automation around your email workflow and easily track the performance & other metrics. By using Helpwise Shared Inbox, your team will not only get highly productive but customers or prospective leads will get their replies quickl... learn more about Helpwise

Ivinex CRM is a cloud-based solution that can be scaled to meet the business needs of any company. Flexible platform that provides sales and customer service functionality: forecasting, lead management, call center, surveys, and more. ... learn more about Ivinex CRM

Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a... learn more about Planhat

Improve services delivery to maximize revenue by aligning sales, services, and success teams on the platform that matters, Salesforce. Customer success starts with customer onboarding. Use repeatable playbooks for implementations to onboard customers faster, all within Salesforce. Mobilize teams quickly, schedule resources, and make better use of your capacity. Plan, track and forecast your team's... learn more about Precursive

The best online community software to build the community; inSided is a community platform enables conversation across all channels and it will be helpful to the customers to get valuable advice anytime, anywhere. The user can also increase traffic with user-generated content through the software. The user can catch everything to build engaging community platform through inSided. With the help of ... learn more about inSided

Pendo helps product teams deliver the value users want, even as their needs evolve. Communicate with your customers where they live. Combine product engagement, surveys, and feedback to maximize customer retention. Optimize trial conversions and user onboarding in-product. ... learn more about Pendo Platform

Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. Freshworks SaaS products are ready to go, easy to use, and offer quick returns on investment. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers throughout the world. Freshdesk - Cust... learn more about Freshsuccess

CustomerSuccessBox is an AI-powered customer success platform for B2B SaaS. CustomerSuccessBox is an Outcome-Driven customer success platform that helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer onboarding, product usage analysis, and user communication. Thus enabling success managers to deliver a superior customer onboarding experience, retain custome... learn more about CustomerSuccessBox

Predict user behavior. Create winning experiences. With UserIQ, you’ll finally prove that customer success is company success. The one platform you need to do customer success right: engage, measure, teach, learn. Data-driven automation takes care of the busy work so you can focus more time on scaling and building a better future for your customers. Predict user behavior. Create winning experien... learn more about UserIQ

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers use their product, (2) assesses their health and their likelihood to renew, and (3) gives the business the means to automate and per... learn more about ChurnZero

Totango is a Customer Success Platform that drives action and focuses for teams and predictable results for management. Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to r... learn more about TOTANGO

Textline gives you a platform to text directly with your customers. Have the freedom to multitask, respond as a team and quickly resolve customer issues and new sales. Use SMS and make customers happy by adding a personal touch to your customer experience while lowering call volume and resolving more issues. Textline is a business SMS platform that offers the best tools for customer support workfl... learn more about Textline