Customer Success Software

Are you looking for a reliable customer success software to manage your customers? GoodFirms presents here a carefully handpicked list of the best customer success platforms. The customer success management software listed here enable account management, alerts/notifications, communication management, customer engagement, customer lifecycle management, health score, onboarding, revenue management, reporting, analytics, task management, and more on a unified platform. To find the perfect customer success manager tools, explore this list of the best CSM software. Also, leverage filters for features, business size, pricing model, deployment type, and check the verified user reviews for the top customer success software listed here.

Rankings updated: Jun 17, 2025
81 Software

Listed Top Customer Success Platforms | Best Customer Success Tools

  • LiveAgent

    5.0 20 Reviews Verified

    LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent ... read more about LiveAgent

    LiveAgent Reviews

    LiveAgent is very reliable, and I never had any bad experience with them, especially when it comes to customer service. reviewed by: Jeroen van Gils, Founder & CEO at LiFi.co
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    5% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Revenue Management
    • Reporting & Analytics
    • Task Management

    Key Details

    Industries
    • Accounting
    • Apparel-fashion
    • Automotive
    • Banking
    • Entertainment
    • Hospital-health-care
    • Human-resources
    • Leisure-travel
    • Marketing-advertising
    • Real-estate
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars
    • On-Site Training

    Reviews

    What User‘s Say
    Good service
    Ahmad Falah, CEO at Pros Onsite Locksmith
    A great all-in-one platform
    Magdalena Markov
    25/7 in the air!
    Milica Taleva
    Review Summary
    LiveAgent is a powerful, all-in-one help desk solution that offers a range of features to streamline customer support. With its omnichannel approach, it integrates email, live chat, phone support, social media, and more into one unified platform, making it easier to manage communication across different channels. One of its standout features is the real-time live chat functionality, which enhances response time and improves customer satisfaction.
    Ahmad Falah
    Ahmad Falah, CEO at Pros Onsite Locksmith

    Packages

    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Quote Based
  • Zendesk is a powerful and flexible customer service software and engagement platform that scale to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk ... read more about Zendesk Support

    Zendesk Support Reviews

    Zendesk's intuitive design makes it easy for our team to navigate reviewed by: Joosep Seitam, Co-founder and Chief Content Strategist at Adsellr
    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    5% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Health Score
    • Reporting & Analytics
    • Task Management

    Key Details

    Industries
    • Information-technology-services
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • 24x7 Support
    Training
    • In-person
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Case Studies
    • On-Site Training

    Reviews

    What User‘s Say
    The platform offers a high degree of personalization in managing workflows
    Diana Stepanova, Operations Director at Monitask
    Cloud-based customer service platform with an intuitive and user-friendly interface
    Jessica Carrel, Co-founder at Any Software Tools
    Zendesk helps us to manage customer support inquiries easily
    Matt Bailey, Founder and Lead Instructor at SiteLogicMarketing
    Review Summary

    Our company, Monitask, has been utilizing Zendesk Support as our primary ticketing software for close to two years now. We handle various inquiries and provide technical support to our customers using this software daily.

    Diana Stepanova
    Diana Stepanova, Operations Director at Monitask

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
  • Agile CRM

    4.6 5 Reviews Verified

    Agile CRM is an all-in-one customer relationship management software that automates sales, marketing, and service under one platform. The free version of this affordable next-generation cloud-based SaaS CRM software can be best ... read more about Agile CRM

    Agile CRM Reviews

    Comprehensive software for CRM and Automation tools designed for marketing practice in small and mid-size businesses. reviewed by: Anonyms User
    Entry Level Price
    $9.99 Per Month
    Free Trial
    N/A
    Pricing Type
    Per User
    10% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Onboarding
    • Revenue Management
    • Reporting & Analytics
    • Task Management

    Key Details

    Industries
    • Marketing-advertising
    • Retail
    • Wholesale
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Case Studies
    • On-Site Training

    Reviews

    What User‘s Say
    Comprehensive software for CRM and Automation tools designed for marketing practice in small and mid-size businesses.
    Anonyms User
    Agile CRM is an Affordable, Easy-to-Use Platform and has been great for building our business
    Jorge Vivar, Creative Director at Mode
    Decent CRM
    Robin Jennings, Internet Marketing/ Web Consultant at We Push Buttons
    Review Summary
    It is one of the best and easy-to-use tools that allow automating complicated tasks that are helpful for the marketing sector like automating emails and appointment scheduling. It has more knowledge-based functionalities and features like building landing pages, generating reports, capturing forms and customers data precisely and some more features can be added after upgrading to another plan. They provided online training videos to support our work process. Overall, it is a great marketing tool to boost the sales of businesses.
    Anonyms User
    Anonyms User

    Packages

    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Available Packages
    Standard
    $9.99 Per Month
  • Intercom

    4.3 5 Reviews Verified

    Intercom is a modern customer communications platform that unifies every aspect of the customer journey, from conversion to engagement to support. Intercom builds a suite of messaging-first products that all modern internet ... read more about Intercom

    Intercom Reviews

    I will highly recommend it due to its ease-of-use and great compatibility. reviewed by: Daniela Sawyer, Founder at FindPeopleFast
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Reporting & Analytics

    Key Details

    Industries
    • Education-management
    • Financial-services
    • Hospital-health-care
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • On-Site Training

    Reviews

    What User‘s Say
    Intercom uses powerful messaging and automatic to give a better experience and faster answer to your customers.
    Michael Hudson
    Highly recommended!
    Malte Scholz, Co-Founder at Airfocus
    Suitable for small businesses
    Momchil, Marketing Manager at Codegiant
    Review Summary
    I have been using it in my business. Have all the options to use and everything is streamlined. Really a great support platform with a very friendly design and really good internal support. It allows me to respond and update from anywhere. Nice ticket application and support.
    Michael Hudson
    Michael Hudson

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
  • Tidio makes advanced customer support automation accessible to businesses of any size—without the usual technical barriers. It merges live chat, help desk, issue ticketing, chatbot automation, and AI agents into one cohesive ... read more about Tidio

    Tidio Reviews

    One of my favorite apps to use! reviewed by: Crystal Diaz
    Entry Level Price
    $0 Per Month
    Free Trial
    7 Days
    Pricing Type
    Flat Rate
    10% in Customer Success Software

    Features

    • Account Management
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Reporting & Analytics
    • Task Management
    • AI Features

    Key Details

    Industries
    • Banking
    • Business-supplies-equipment
    • Computer-games
    • Computer-software
    • Consumer-electronics
    • Consumer-goods
    • Consumer-services
    • Cosmetics
    • Financial-services
    • Gambling-casinos
    • Health-wellness-fitness
    • Higher-education
    • Restaurants
    • Retail
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Center
    • Youtube
    • Developers
    • Case Studies
    • Blog
    • Academy

    Packages

    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Available Packages
    Starter
    $29 Per Month
    Growth
    $59 One-time
    Plus
    $749.00 Per Month
    Premium
    $2999 Per Month

    Integration

    Integrated With
    • Zendesk Sell
    • Zendesk Support
    • HubSpot CRM
    • Salesforce CRM
    • Shopify
    • Wordpress
    • WooCommerce
    • Zoho Desk
    • WhatsApp
    • Instagram
    • ActiveCampaign
    • Adobe Commerce
    • Agile CRM
    • Brevo
    • Drupal
    • Drupal Commerce
    • Ecwid
    • Google Analytics
    • Klaviyo
    • Omnisend
    • Zapier
  • Gainsight CS makes customers your best growth engine. Get a comprehensive view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver outcomes.

    Gainsight CS Reviews

    Versatile tool with a good customer support reviewed by: Tal Admon
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Revenue Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • On-Site Training

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • TeamSupport is customer support software built for B2B software and technology companies. Our dedicated customer and contacts databases help you manage customers at the company level, and better understand them so you ... read more about TeamSupport

    TeamSupport Review

    TeamSupport is a post-sale award-winning customer support software that is specifically designed for customer-centric businesses. reviewed by: Marvin Tillery
    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    25% in Customer Success Software

    Features

    • Alert/Notification
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Revenue Management

    Key Details

    Industries
    • Computer-software
    • Financial-services
    • Hospitality
    • Information-technology-services
    • Internet
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Quote Based
  • Creatio CRM tool is designed to serve mid-size and large enterprises specifically. This cloud-based CRM tool is a no-code platform best utilized to automate CRM workflow. The CRM software has key modules ... read more about CRM Creatio

    CRM Creatio Review

    One of the best CRM I have used till now. reviewed by: Anonyms User
    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    25% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Revenue Management
    • Reporting & Analytics
    • Task Management

    Key Details

    Industries
    • Banking
    • Financial-services
    • Insurance
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars
    • Case Studies
    • Whitepapers

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Quote Based
  • Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    HubSpot Service Hub Review

    HubSpot Service Hub is a robust live chat software that allows you to chat with customers and leads on your own website. reviewed by: Sadie Andrews
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    33% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Infographics
    • Case Studies
    • Whitepapers
    • On-Site Training

    Packages

    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
  • Froged is easy to install, just with a few steps, you can include in your product, live chat, knowledge base, in-app messages and much more to have a life cycle customer service

    Froged Review

    Froged is an impressive behavioral messaging and product success platform that helps companies to evolve their entire customer lifecycle. reviewed by: Laurel Kirk
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    20% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Onboarding
    • Operations Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
  • - The Akita Customer Success Platform helps growing SaaS companies eliminate churn, maximize retention and grow revenues from existing customers. - This is achieved by providing super-simple tools to centralize all customer ... read more about Akita Customer Success Platform

    Akita Customer Success Platform Review

    really great reviewed by: Barry Jones at Patchplanner
    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Customer Engagement
    • Health Score
    • Onboarding
    • Task Management

    Key Details

    Industries
    • Computer-software
    • Internet
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Weekdays
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription

    Integration

    Integrated With
    • Salesforce CRM
    • HubSpot CRM
    • Pipedrive
    • Zendesk Support
    • Intercom
    • Chargebee
    • Stripe Billing
    • Jira
    • Freshdesk
    • Recurly
    • SurveyMonkey
    • Segment
    • Delighted
    • AskNicely
    • Qualtrics
    • Drift
    • ActiveCampaign
    • Basecamp
    • Capsule CRM
    • Close
  • Increase user engagement, drive retention, and boost member lifetime value. Create a stand-alone social network or integrate into your product/site. Enable your users to connect and discuss under your brand. Users can ... read more about Tribe

    Tribe Review

    A great platform to engage plentiful users and partners and make them stay reviewed by: Werner Jorgensen , Marketing & Sales expert at Tooleto
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    25% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Onboarding
    • Operations Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Impress your customers and make it easier for them to reach out to you. Sunshine gives your developers everything they need to build custom experiences on your mobile, web or social apps. ... read more about Zendesk Guide

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Per User
    20% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Revenue Management
    • Reporting & Analytics
    • Task Management

    Key Details

    Industries
    • Education-management
    • Electrical-electronic-manufacturing
    • Information-services
    • Information-technology-services
    • Retail
    • Telecommunications
    • Transportation-trucking-railroad
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Blogs
    • Case Studies
    • On-Site Training

    Packages

    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
  • Precursive is the all-in-one project platform for Customer Success and Professional Services on Salesforce. Get, grow and retain customers with easy-to-use apps for project management, resource management, and professional services automation (PSA). ... read more about Taskfeed

    Entry Level Price
    $40 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Customer Engagement
    • Customer Lifecycle Management
    • Onboarding
    • Revenue Management
    • Operations Management
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Blogs
    • Case Studies

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    Available Packages
    Standard
    $40 Per Month
  • UserGuiding is a results-oriented and user-friendly onboarding guides and walkthroughs creator and manager. This allows you to assist your new users to perform and complete their tasks efficiently and adroitly. Furthermore, this ... read more about UserGuiding

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    50% in Customer Success Software

    Features

    • Account Management
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
  • The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and personalization engine with rich notifications, pulse feedback and referral management to provide an ... read more about SmartKarrot

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    20% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Revenue Management
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Phone
    Knowledge Base
    • Video Guides
    • Webinars
    • Infographics
    • Case Studies

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
  • Helpwise Shared Inbox provides separate logins for the same business email hence allowing you to easily share the workload, assign emails to the right people, implement automation around your email workflow and ... read more about Helpwise

    Entry Level Price
    $12 Per Year
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    20% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Task Management

    Key Details

    Industries
    • Accounting
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinar

    Packages

    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Available Packages
    Standard
    $12 Per Year
  • Ivinex CRM is a cloud-based solution that can be scaled to meet the business needs of any company. Flexible platform that provides sales and customer service functionality: forecasting, lead management, call center, ... read more about Ivinex CRM

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Success Software

    Features

    • Communication Management
    • Customer Engagement

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    • Windows
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Case Studies

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
  • Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand ... read more about Planhat

    Entry Level Price
    $750 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Revenue Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Infographics

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Available Packages
    Standard
    $750 Per Month
  • Improve services delivery to maximize revenue by aligning sales, services, and success teams on the platform that matters, Salesforce. Customer success starts with customer onboarding. Use repeatable playbooks for implementations to onboard ... read more about Precursive

    Entry Level Price
    $40 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    6% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Customer Engagement
    • Onboarding
    • Reporting & Analytics
    • Task Management

    Key Details

    Industries
    • Construction
    • Education-management
    • Government-administration
    • Hospital-health-care
    • Human-resources
    • Marketing-advertising
    • Nonprofit-organization-management
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blogs

    Packages

    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Available Packages
    Standard
    $40 Per Month
  • CallMiner Coach aggregates insights from conversations, identifying which individuals are effective based on customized manual or automated scoring criteria. By deeply understanding agent and customer interactions, supervisors can identify performance trends, target ... read more about CallMiner Eureka

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Revenue Management
    • Reporting & Analytics
    • Task Management

    Key Details

    Industries
    • Banking
    • Financial-services
    • Information-services
    • Information-technology-services
    • Retail
    • Wholesale
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars
    • Case Studies
    • Whitepapers

    Packages

    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • The best online community software to build the community; inSided is a community platform enables conversation across all channels and it will be helpful to the customers to get valuable advice anytime, ... read more about inSided

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Health Score
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Blogs
    • Webinars

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
  • Pendo helps product teams deliver the value users want, even as their needs evolve. Communicate with your customers where they live. Combine product engagement, surveys, and feedback to maximize customer retention. Optimize ... read more about Pendo Platform

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Success Software

    Features

    • Customer Engagement
    • Onboarding
    • Revenue Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • Yes
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
  • Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. Freshworks SaaS products are ready to go, easy to use, and ... read more about Freshsuccess

    Entry Level Price
    $79 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Available Packages
    Standard
    $79 Per Month
  • CustomerSuccessBox is an AI-powered customer success platform for B2B SaaS. CustomerSuccessBox is an Outcome-Driven customer success platform that helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer ... read more about CustomerSuccessBox

    Entry Level Price
    $499 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Health Score
    • Onboarding
    • Revenue Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Available Packages
    Standard
    $499 Per Month
  • Predict user behavior. Create winning experiences. With UserIQ, you’ll finally prove that customer success is company success. The one platform you need to do customer success right: engage, measure, teach, learn. Data-driven ... read more about UserIQ

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Customer Engagement
    • Health Score
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero ... read more about ChurnZero

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Totango is a Customer Success Platform that drives action and focuses for teams and predictable results for management. Totango is a customer success platform that helps recurring revenue businesses simplify the complexities ... read more about TOTANGO

    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    33% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Whitepapers

    Packages

    Pricing Type
    • Free
    Payment Frequency
    • Quote Based
    • Free
  • Textline gives you a platform to text directly with your customers. Have the freedom to multitask, respond as a team and quickly resolve customer issues and new sales. Use SMS and make ... read more about Textline

    Entry Level Price
    $59.97 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Task Management

    Key Details

    Industries
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    Available Packages
    Standard
    $59.97 Per Month

    Integration

    Integrated With
    • Salesforce CRM
    • Pipedrive
    • Help Scout
    • Vonage Communications
    • Zapier
    • Shopify
    • Zendesk Sell
  • Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from ... read more about Custify

    Entry Level Price
    $199 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Customer Engagement
    • Health Score
    • Onboarding
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Available Packages
    Standard
    $199 Per Month
  • We use machine learning to detect when a customer is at risk of churn. We aggregate all the available data and capture every change in customer's behavior. We give you a complete ... read more about Nalia

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Health Score
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Data import should be simple, even for enterprise customers with complex needs. Create a collaborative workspace with your customer in minutes, no code required, with Flatfile Concierge. Create a delightful data import ... read more about Flatfile

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Customer Engagement
    • Health Score
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • All conversations in one place. Foster relationships with the right people and the right frequency. Plus, no more BCC or cut-n-paste with our Gmail and Office 365 integration. Deliver a consistent customer ... read more about Client Success

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Customer Engagement
    • Health Score
    • Onboarding
    • Revenue Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Previously, our founder built an effective Customer Success organization for one of the fastest-growing ... read more about Catalyst

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Canvisi monitors and leverages user behavior to help you identify who's engaged, and who's about to churn. Prioritize your outreach, getting the most productivity from your team. Canvisi empowers Customer Success teams ... read more about Canvisi

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Customer Engagement
    • Health Score
    • Revenue Management
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • You can create an Arrows success plan in just a few minutes. You can even send one to your first customer this afternoon. No setup or integrations required. It’s so easy, your ... read more about Arrows

    Entry Level Price
    $39 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Available Packages
    Standard
    $39 Per Month
  • Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized ... read more about AnswerDash

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Success Software

    Features

    • Communication Management
    • Customer Engagement
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Health scores and tailored insights help your team to cultivate and maintain high-precision customer relationships. A unified view of CRM, Support, Billing, Email, Marketing, Usage, and Outcome Data. Manage the entire customer ... read more about Amity

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Revenue Management
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Make it easy for customers to do business with you by delivering an unbelievable email experience. Simplify scheduling for customer account reviews and support meetings. Automate your follow-up. If you’re anything like ... read more about Mixmax

    Entry Level Price
    $12 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    100% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • Yes
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
    Available Packages
    Standard
    $12 Per Month
  • MetaCX transforms how suppliers and buyers collaborate and win together with shared success plans backed by live performance data. By creating shared spaces that allow suppliers and buyers to define and measure ... read more about metacx

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Account Management
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Onboarding
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Kilterly is a startup SaaS company that provides customer success software to companies of all shapes and sizes. Our mission is to provide insights that empower companies to upsell while building and ... read more about Kilterly

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Revenue Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Mac
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
  • The OnlyBoth Benchmarking Engine is breakthrough automation. A.I. enables new valuable applications where benchmarking's usual flaws go away. The OnlyBoth Benchmarking Engine is breakthrough automation. A.I. enables new valuable applications where benchmarking's ... read more about OnlyBoth

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Account Management
    • Customer Engagement
    • Health Score
    • Revenue Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Quala is the fastest, most intuitive Customer Success Platform. Our platform combines quantitative data with qualitative CSM sentiment to deliver a better health score on day one. With Quala, there are zero ... read more about Quala

    Entry Level Price
    $200 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Available Packages
    Standard
    $200 Per Month
  • Salesmachine empowers your sales and success teams with actionable product usage insights and automation to grow your business. Salesmachine identifies risks and opportunities based on product usage and customer data to help ... read more about Salesmachine

    Entry Level Price
    $75 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Revenue Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Available Packages
    Standard
    $75 Per Month
  • Customer Success and actionable data platform that, through technology, helps you build trusting relationships between your company and your customers. We know that each company has its particularities and SenseScore is 100% ... read more about SenseData

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Health Score
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Strikedeck - Gain a 360° view into customer status including journey stages, survey results, renewal status, support tickets, key metrics, and more that give you a real-time view of all account activity. ... read more about Strikedeck

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Health Score
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • We provide the right tools that do all the heavy lifting so you can focus on your customer success strategy. Better insights drive better engagement with your customers and across your organization. ... read more about Success4

    Entry Level Price
    $499 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in Customer Success Software

    Features

    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Available Packages
    Standard
    $499 Per Month
  • Establish a common “language” to improve efficient and effective collaboration. Map out how your solutions are aligned to customer’s goals. Structured, logical, and easy to implement the framework. Improve critical thinking and ... read more about Tilkon

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Account Management
    • Communication Management
    • Customer Engagement
    • Onboarding

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • Customer success starts with product success. Analyze every interaction users have with your product and create custom metrics to measure your unique value. It should take minutes to test out new products ... read more about Vitally

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    100% in Customer Success Software

    Features

    • Account Management
    • Alert/Notification
    • Communication Management
    • Customer Engagement
    • Customer Lifecycle Management
    • Health Score
    • Onboarding
    • Revenue Management
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
  • WalkMe's product super-imposes an interactive and flexible layer containing step-by-step balloon hints, which are attached to different User Interface (UI) elements, that appear in a sequential manner according to the users' actions. ... read more about WalkMe

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in Customer Success Software

    Features

    • Customer Engagement
    • Customer Lifecycle Management
    • Onboarding
    • Task Management

    Key Details

    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages

    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based

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