Workflow Management Software

Discover the best Workflow Management Software for your business, curated exclusively by GoodFirms.

Workflow software can perform a series of automated actions in business processes to improve efficiency and focus, ensuring error-free outcomes of predefined business goals. The best workflow software can help businesses streamline the complete workflow process and upsurge the business’ productivity and profits.

What is Workflow Management Software?

A workflow management system is a comprehensive collection of software tools designed to automate, simplify, streamline, and control various workflow tasks and processes. It helps bring all the team members, managers, and other stakeholders on a unified platform for better communication, accountability, teamwork, collaboration, and tracking. With the right workflow tool in place, you can organize your business processes and resources into a systematic framework. It boosts profits by enhancing the speed and efficiency of not just people but the overall business operations.

What Are the Essential Features to Look for in Workflow Management Solutions?

The typical features of workflow management systems include:

  • Business process automation
  • Workflow configuration
  • Project management
  • Idea management
  • Forms management
  • Process and task tracking
  • Productivity tracking and timesheets
  • Task management
  • Calendar management
  • Project budgeting
  • Resource management
  • Product roadmap tools
  • Security and access control
  • Alerts/notifications and reminders
  • Analytics, reporting, and forecasting
  • Collaboration tools (document sharing/editing, version control, team chat, etc.)
  • Remote work software tools (remote access, employee monitoring, live chat, group video/audio calling, etc.)

How to Choose the Best Workflow Management Software?

GoodFirms has performed comprehensive research and analysis to identify and compile this list of top workflow management tools with filters for features, business size, deployment type, and pricing model. To choose the best workflow software for your business, you can scan through the list and explore the details of each software, including prominent features, reviews, and pricing information.

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List of the Best Workflow Management Software with Reviews

  • 1. Flokzu

    Unlocking your future growth through workflow automation.
    Visit website

    Flokzu is a cloud app to define and automate business processes and workflows between people, who perform different tasks in an organization or team. It lets you have in just one place every e-form, document, or file, searches through them, manages pending tasks, defines alerts, and integrates with other systems, eliminating the need for complex spreadsheets and endless emails.... learn more about Flokzu

    "Flokzu for HR on-boarding"
    Asadullah Rahimi, Assistant Manager at Royal Afghan Hotel
    Entry Level Price
    $15.00 Per Month
    Free Trial
    14 Days
    50%

    Category Focus

    Workflow Management Software
  • 2. Cflow

    Cloud BPM & Workflow Automation Software.
    Visit website

    With Cflow, users can create workflows either from scratch or using pre-built workflow templates. When a template is selected from the process library, the workflow is imported and automatically published. The graphical user interface allows users with no coding experience to create custom workflows without assistance. Forms can be created and fields organized into sections through the drag-and-dr... learn more about Cflow

    "Best Project management software"
    Vibin Benedict
    Entry Level Price
    $7 Per Month
    Free Trial
    14 Days
    50%

    Category Focus

    Workflow Management Software
  • 3. Fasproc

    Fastest way to run business processes.
    Visit website

    Fasproc is a fast process automation platform that lets you build and run processes across teams, customers, and partners. It lets you automate approval, onboarding, review, access control, signature, compliance, checklist, and more processes as one can imagine. Knowledge professionals who understand the process better can design and automate it themselves in minutes. With optimized people activit... learn more about Fasproc

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Workflow Management Software
  • 4. Asana

    Spend less time on guesswork. And do more great work.
    Visit website

    Asana helps teams orchestrate their work, from small projects to strategic initiatives. With Asana, you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and Gantt charts, organize work your way. Join more than 107,000 paying organizations and millions of teams across 190 countries who use Asana to get more done. Get started in minutes to... learn more about Asana

    "Easy and fun to use, but hard to adapt to in the very beginning"
    Wellick Robert
    Entry Level Price
    $10.99 Per Month
    Free Trial
    30 Days
    16%

    Category Focus

    Workflow Management Software
  • 5. Smartsheet

    Custom solutions fit your work at any scale
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    Smartsheet is intuitive online project management, collaboration & Gantt chart tool. It has a familiar spreadsheet-like interface, coupled with file sharing & workflow. Smartsheet enables teams to get work done fast and efficiently. We are a leading cloud-based platform for work execution, enabling organizations to plan, capture, track, automate, and report on work at scale, resulting in more effi... learn more about Smartsheet

    "Fantastic Product"
    Amit Tiwari, Digital Marketing Expert at OTS Solutions
    Entry Level Price
    $14.00 Per Month
    Free Trial
    30 Days
    7%

    Category Focus

    Workflow Management Software
  • 6. monday.com

    Work without limits
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    monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape their workflows and projects, code-free, with a platform that adapts to shifting needs quickly, liberates teams from manual grunt work, and connects teams in a collaborative workspace. The platform’s features include customizable workflow templates to ... learn more about monday.com

    "Monday.com helps me optimize the site for our workplace especially in the business's content"
    Jacquelyn Kennedy, CEO and Founder at PetDT
    Entry Level Price
    Free version
    Free Trial
    Available
    5%

    Category Focus

    Workflow Management Software
  • 7. Wrike

    Cloud-based Collaboration and Project Management Software
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    Wrike is a powerful professional services software trusted by 20,000+ companies worldwide. Create a streamlined digital workplace using custom request forms, Kanban boards, Gantt charts, time tracking, real-time updates, and performance reports all in one place that can be shared company-wide. Integrate Wrike with 400+ applications to automate your everyday processes. Customize workflows and reduc... learn more about Wrike

    "Wrike is a perfect solution for modern, medium-sized businesses to keep teams organized and on track."
    Martin Carreon, Owner at Soco Wine Country Properties
    Entry Level Price
    $9.80 Per Month
    Free Trial
    15 Days
    8%

    Category Focus

    Workflow Management Software
  • 8. Pipefy

    Design and automate business workflows in minutes.
    Visit website

    Improve team efficiency with Pipefy's workflow automation software. The tool makes it easy to integrate, automate, and boost your operational efficiency in departments like HR, Finance, Marketing, and CS, among others. Pipefy's intuitive platform enables you to centralize and streamline your workflows by automating manual tasks, connecting processes, and creating standards on a no-code platform. S... learn more about Pipefy

    Entry Level Price
    $18 Per Month
    Free Trial
    N/A
    25%

    Category Focus

    Workflow Management Software
  • 9. Kissflow Workflow

    A unified digital workplace for all your work
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    Automate work and reduce chaos with Kissflow, a top-rated workflow management software trusted by more than 10,000 companies. Kissflow lets businesses and their teams create an unlimited number of automated business applications. It comes with more than 50 pre-installed apps, including employee onboarding, vacation request, purchase request, and travel reimbursement. The platform also features a s... learn more about Kissflow Workflow

    "Super tool"
    Andres Obando Rojas
    Entry Level Price
    $12 Per Month
    Free Trial
    14 Days
    33%

    Category Focus

    Workflow Management Software
  • 10. Clickup

    All your work in one place.
    Visit website

    ClickUp is an all-in-one project management software that enables organizations to manage requirements, create documents, chat with colleagues, set goals, and track projects. Brimming with features like process, task, and time management, ClickUp offers mind maps, reports, forms, dashboards, and communication tools like email and messaging. ... learn more about Clickup

    "Clickup allows us Smooth real-time internal communications within the organization"
    Ram Chaitanya, Founder at Be Zen
    Entry Level Price
    $9 Per Month
    Free Trial
    Available
    10%

    Category Focus

    Workflow Management Software
  • 11. ProcessMaker

    Leader in Enterprise Workflow & BPM.
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    ProcessMaker's low-code workflow automation platform empowers business users to rapidly design and deploy solutions to complex workflow problems in weeks, not months. The platform makes it easy for users to automate processes, connect and extend third-party systems, reduce bottlenecks, and deliver true digital agility to your organization.... learn more about ProcessMaker

    Entry Level Price
    $1495 Per Month
    Free Trial
    N/A
    33%

    Category Focus

    Workflow Management Software
  • 12. Quixy

    Work Smart. Achieve More.
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    Quixy is a cloud-based user-friendly digital transformation platform that empowers business users with no coding skills to build unlimited enterprise-grade applications, using simple drag and drop design, ten times faster compared to the traditional approach consequently enhancing efficiency, transparency, and productivity of business operations. The platform includes an integrated cloud database,... learn more about Quixy

    "The best App Development Software, that is simple, cloud-based business application stage"
    Daniela Sawyer, Founder at FindPeopleFast
    Entry Level Price
    $18 Per Month
    Free Trial
    14 Days
    16%

    Category Focus

    Workflow Management Software
  • 13. Kintone

    Built for teamwork, designed by you
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    Juggling several complex projects at once? Kintone's visual application builder lets you drag and drop your way to a custom project management app, with zero coding required. You can start from scratch or customize a pre-built app template. Automate tasks with workflows, communicate with your team within each task, and never miss a deadline with built-in notifications and reminders. ... learn more about Kintone

    Entry Level Price
    $15 Per Month
    Free Trial
    30 Days
    33%

    Category Focus

    Workflow Management Software
  • 14. Fluix

    Do meaningful work faster, automate the rest.
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    Fluix is a no-code, simple-to-use software solution that helps companies to digitize documents and automate routine tasks, all in one place. We solve the pain points of office and field teams who want to deliver faster and gather secure, reliable data while keeping safety and compliance as top priorities. Fluix customers benefit from lightning-fast deployment, increased productivity, and a world-c... learn more about Fluix

    Entry Level Price
    $20 Per Month
    Free Trial
    14 Days
    20%

    Category Focus

    Workflow Management Software
  • 15. Qntrl

    The #1 low-code platform for workflow-based apps
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    Created for people who orchestrate processes for their team, department, or organization, Qntrl is the easiest way to bring visibility, control, and automation to your work processes. Using powerful, no-code orchestrations, Qntrl lets you streamline your workflows in a matter of minutes. Our ever-growing community of orchestrators is already 1,000+ strong, with customers like County Broadband, Apo... learn more about Qntrl

    Entry Level Price
    Free version
    Free Trial
    Available
    33%

    Category Focus

    Workflow Management Software
  • 16. Integrify

    Create unlimited forms and workflows for your business or department.
    Visit website

    Integrify's process automation software is built with powerful, intuitive tools for ease of use and rapid deployment. Integrify is the choice for organizations or departments looking to automate and streamline their daily workflow processes for high efficiency and to ensure consistent standards are followed. Our Fortune 500 customers have automated a wide variety of workflows in operations, financ... learn more about Integrify

    Entry Level Price
    Contact Vendor
    Free Trial
    30 Days
    33%

    Category Focus

    Workflow Management Software
  • 17. ProWorkflow

    Project management software your team will love.
    Visit website

    A web-based project management software for freelancers, startups, and enterprises, ProWorkflow comes with a range of powerful tools to help users get the job done. ProWorkflow offers features for assigning tasks, tracking time, or rescheduling projects. It also offers easy quoting and invoicing tools.... learn more about ProWorkflow

    "A solid software for small ad or creative agencies"
    Haresh Pansuriya, Digital Marketing Lead at iQlance Solutions
    Entry Level Price
    $20 Per Month
    Free Trial
    14 Days
    25%

    Category Focus

    Workflow Management Software
  • 18. Flowingly

    Build Powerful Workflows and Process Maps
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    Flowingly is a cloud-based Business Process Automation (BPA) software designed to unshackle enterprises from the burden of using manual business processes and paper-based systems. With Flowingly, users can easily design their desired process, run the workflow, and then report and improve it. Processes can range anywhere from admin and human resource tasks, finance and operations, sales and marketi... learn more about Flowingly

    Entry Level Price
    $599 Per Month
    Free Trial
    Available
    33%

    Category Focus

    Workflow Management Software
  • 19. Collavate

    Connects Your Team With Workflow Automation
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    Collavate is a United States software company that was founded in 2013 and offers a software title called Collavate. Collavate is document management software and includes features such as access controls, archiving & retention, compliance management, document conversion, document delivery, document indexing, electronic signature, forms management, full-text search, print management, version contr... learn more about Collavate

    Entry Level Price
    Contact Vendor
    Free Trial
    7 Days
    50%

    Category Focus

    Workflow Management Software
  • 20. Nifty

    All your project work in one place.
    Visit website

    Nifty is one app to manage projects, tasks, goals, docs, calendars, and chats in one place. Maintain organizational oversight and stay on top of your team, projects, clients, and workloads with our automated progress reporting. Nifty lets you manage everything from development sprints and product launches to delivering client projects and executing your marketing campaigns -- all from one collabor... learn more about Nifty

    "Nifty helps us in the decision-making process and enhances team collaboration to a great extent"
    Ashley Amor, Co-founder at PeopleFindFast
    Entry Level Price
    $49 Per Month
    Free Trial
    14 Days
    14%

    Category Focus

    Workflow Management Software
  • 21. Process Street

    Simple Process and Workflow Management
    Visit website

    Streamline your business process management (BPM) and recurring workflows with Process Street. Easily create and customize organized checklists that allow you to utilize conditional logic, track progress, assign tasks and approvals, and integrate the tools your team already uses. Effortlessly manage processes such as employee onboarding or training with simple automation that will increase employe... learn more about Process Street

    Entry Level Price
    $30 Per Month
    Free Trial
    14 Days
    12%

    Category Focus

    Workflow Management Software
  • 22. Hive

    We help teams move faster.
    Visit website

    Hive is the real-time platform for driving your company's work forward. Every team should have a simple way to track who is working on what, and leaders should have a clear, real-time view of progress. Hive integrates with over 1,000 popular tools, like Slack, Google Apps, Salesforce, Mailchimp and WordPress. It also supports integrations for files from Box, Google Drive and Dropbox. Increase prod... learn more about Hive

    "Hive has helped our business run seamlessly and remain organized "
    Kyle MacDonald, Director of Operations at Force by Mojio
    Entry Level Price
    $12 Per Month
    Free Trial
    14 Days
    12%

    Category Focus

    Workflow Management Software
  • 23. Biztera Spectrum

    Simplify Business Decisions
    Visit website

    Biztera Approvals is a service for organizations to keep track of approval requests between members. It simplifies the entire process of getting and documenting approvals by taking simple steps: uploading a document or link to a webpage, sending a request for approval, and tracking progress and comments.... learn more about Biztera Spectrum

    Entry Level Price
    $10 Per Month
    Free Trial
    More than 30 days
    100%

    Category Focus

    Workflow Management Software
  • 24. Airtable

    Organize anything, with anyone, from anywhere.
    Visit website

    Organize your work your way with Airtable. An all-in-one collaboration software, Airtable combines the power of a relational database with the flexibility and ease of use of a spreadsheet. It works across platforms and devices and syncs data in real-time. Users can choose from different formats to view the tasks at hand, including grid, calendar, Kanban, gallery, and forms.... learn more about Airtable

    "Airtable is a powerful and centralized tool for any sized organization to track and manage their projects and financial deeds."
    Airtable
    Entry Level Price
    $10 Per Month
    Free Trial
    14 Days
    12%

    Category Focus

    Workflow Management Software
  • 25. Samepage

    Work gets better on the same page.
    Visit website

    Start collaborating with your team and get more things done with Samepage, an award-winning team collaboration software. With Sampage, teams of all shapes and sizes can take advantage of a wide range of online collaborative tools including team chat, video conferencing, task management, file sharing, real-time document collaboration, and more. Its integration with leading business apps also helps ... learn more about Samepage

    "Provides all the features that small business needs"
    Werner Jorgensen, Marketing & Sales Manager at Heatxperts
    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    12%

    Category Focus

    Workflow Management Software
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Buyer’s Guide

Introduction to the Buyer’s Guide for Workflow Management Software

Business operations have undergone a sea change with technological advancements. Entrepreneurs today have to focus more on planning proper strategies, overseeing countless projects, and managing their workflow efficiently. In a traditional approach, it was difficult for managers to measure the productivity of the employees. But all thanks to innovative management tools, the job has become much more simplified and streamlined. 

The following buyer's guide will give you a comprehensive overview of workflow management, along with detailed information on workflow management software. It helps you choose the best workflow management software strictly based on your business requisites. 

What is a Workflow?

Workflow is a series of repeated activities or tasks that have to be completed within a specific time frame. It means the flow or continuation of work from one stage to another until it gets completed. 

Once you are successful in creating a sequence of the workflows, it becomes much easier to optimize the results. It helps to create better team coordination and communication.

What are the activities involved in a workflow?

Primarily, workflow occurs in every type of organization, irrespective of its size and operational expansion. A workflow gets created when any data transmits between human and computer systems, involving a set of different activities. These activities or tasks are for different departments for an organization such as workflow for HR, accounting, and the IT teams. 

As described, a workflow includes repeating various business operations and tasks such as:

  • Sending an invoice to an existing client and receiving the payment 
  • Hiring and onboarding new employees
  • Approving or rejecting the leave requests 
  • Viewing the status of an ongoing project 
  • Sending notifications and messages to prospective and existing clients
  • Sending Quotations for a requests 
  • Processing expense reports from the employees

What is Workflow Management?

Workflow Management is defined as the coordination of a team to optimize all tasks and simplify business operations. It means managing the sequence of tasks, which are at times synonymous with business processes. The major aim of workflow management is to accomplish improved results based on the set of goals. It also involves proper planning, mapping, and collaboration from all the points to complete the task.

What are the Components of Workflow Management?

Technological progress has brought a formidable transformation in the workflow process. The organizations get varied projects and challenges on a day-to-day basis. Hence, it becomes essential to chalk out a strategy before proceeding with the task. 

Every organization strives to become more productive, and workflow management tools can prove to become a vital asset in accomplishing the target. Hence, it's crucial to learn the components of the workflow management process.  

The experts have categorized the workflow management components into three stages or steps. These include-

Input: The input is regarded as the primary resource, which helps to complete a given task. 

Transformation: It is the set of instructions on how to receive the inputs and what to do with them.

Output: The material or resource that is produced in the previous stage, now acts as an input in the next step. 

What are the Key Benefits of Efficient Workflow Management?

An efficient Workflow Management plays a pivotal role in optimizing and streamlining all business operations. 

  • Workflow management helps in minimizing errors. It prevents errors and if it happens your system pinpoints it.  
  • It establishes improved connectivity between the higher management and the employees. 
  • It provides more access to useful information, which helps you to identify the bottlenecks and resolve them. 
  • Workflow management helps to delineate the work responsibilities to different people based on their capabilities.
  • It helps to improve the project timeline estimates. 
  • It helps to improve the overall work culture of the organization. 

What are the Main Challenges of Workflow Management?

An organization has to combat a few challenges associated with workflow management. It can be discussed below-

1.  Lack of Coordination Between the Systems

Many times, it is seen that various systems and applications do not adequately coordinate with the organization's other internal systems. As a result, document tracking and version control often become a hard nut to crack. The employees also have nothing more to do except copy-paste jobs.

2.  Lack of Communication and Collaboration Between Teams

Another problem that usually props up with the workflow management system is the lack of communication and collaboration between teams working remotely. 

3.  Half Implementation is No Implementation

The organization will face problems in simplified work collaboration, viewing real-time dashboards, getting notifications and alerts, setting priority tasks, and much more.

4.  Loopholes in the Security

One complex challenge that you may counter is regarding bottlenecks in the security process. In the case of a manual workflow process, the data gets manually protected. 

5. Issues Regarding Transparency and Accountability 

At times the companies may face issues related to transparency and accountability, which can delay the project. It may create a trust deficit amongst the customers. 

6.  Not Finding Much Relevant Information

You may need important, relevant information during a client presentation, but you cannot find the file or folder where it is stored. It is an embarrassment because you have missed out on an opportunity. 

Also, the other key challenges are related to automating, orchestrating, and optimizing the workflows. You can resolve all these issues with viable and efficient workflow management software. 

What is Workflow Management Software?

Workflow Management Software can be defined as a task automation tool that helps business enterprises streamline, simplify, automate, and manage a series of repeated activities and work. 

It is the next-generation software that enables business organizations to focus more on improving employee productivity and optimizes available resources; the software also enhances accountability and a set of innovative business applications to systemize your workflow.

You can define workflow management software as a lighter variant of project business process management software. Business enterprises, irrespective of their size, and operational methodology, can choose workflow management software. 

Any organization planning to implement workflow management software  will become efficient in the following tasks;

  • Develop meaningful workflows with the help of drag and drop features. 
  • Send notifications and alert users according to predefined rules. 
  • Implement standard tasks and activities to streamline workflow creation. 
  • Manage the dependencies in between the workflows and tasks.
  • Create easily customizable workflows. 

What are the Salient Features of Workflow Management Software?

Any organization planning to invest in a viable Workflow Software should get real value for money. Having said that a workflow management software delivers its full potential if equipped with these powerful crucial features.

1. WYSIWYG Form Designer

The form designer of any best workflow management software has to be eye-catching and unusual. It must include the drag and drop feature with all different types of fields. These include numbers, maps, calculations, texts, dropdowns, and much more. The WYSIWYG Form Designer for workflow management solution proves handy if you want to-

  1.  Link your form with a different database.
  2.  Show some live data from any website or online platform. 

2. Codeless and Intuitive Workflow Designer 

When you design any outstanding and useful workflow management tool, you need to keep it as simple as possible with the entire complicated task.

3. Deployment with Cloud Applications

The deployment or integration with the cloud is one of the intricate features of workflow management software. You need to note that workflows cannot work independently from the other processes. Whether it's the documents, sales reports, cash flows, emails, CMS, invoice and finance, etc., it's all the essential part of business workflow software and process. 

Cloud technology streamlines your workflow tool, where you can build a strong partnership with your vendor. You have to implement the workflow management system with your cloud. 

4. Knowing the SLA Indicators

A tidy and handy workflow management software provides all the core benefits, such as the core process in the enterprise. For instance, your workflow tool can offer as many as thirty workflows that can operate simultaneously at one time. But if you want to view all these workflows in a single screen dashboard, then you need to make sure that your workflow management system is up-to-date and you are staying on the current tasks. 

The Service Level Agreement (SLA) indicators can inform you which are the most priority-based tasks and which are the ones that you can do afterward. The workflow Management System dashboard makes use of different color codes or any other tool to draw your attention to the most urgent tasks. 

5. Allotment of Automatic Tasks

The critical focus of workflow management is to manage the tasks efficiently. The managers in significant use the software for twin purposes, creating any activity and then assigning the same to a professional based on his skill. The workflow management tool supports flexible task assignments. 

It's important to note that work queues play a pivotal role in managing the workload balance. When multiple people are working in the same group, the tasks are lined up or queued for the department, and the employees can pick up the task from the queue.

6. Reports Based on KPIs

When you start using the workflow management system, you come across an array of workflow tools to build simplified workflows. If you want to gain more favorable and improved results, you need to focus on reporting features. 

The implementation of a robust reporting tool powered by Key Performance Indicator helps to eliminate the loopholes and focus on areas where attention is necessary. 

7. Bolstering Security and Access Control

Since you are implementing automotive workflow software, the security of data becomes indispensable. You may need a productive workflow application to gain access control over the system and streamline the core business tasks. 

8. Get Notifications According to the Needs

The most significant plus point of having an automated workflow management software is that you are not required to keep track of the details always. 

The best example that you can cite for this type of workflow process is notifications. You can either send notifications via emails or push notifications if you have a mobile application. It helps you to remind your users regarding your new products and offers. 

9. Customizable and Mobile Friendly 

The workflow management application needs to be employee-friendly. A productive workflow app should be customizable to enhance the experience of the users. It should support the personalization of tasks so that your users don't have to switch between various apps to complete their tasks. 

You need to ensure that the workflow applications are mobile-friendly and that all information is easily accessed through any device. 

10. Affordable and Transparent Pricing

You invest your money in a viable workflow software application that allows you to add all the team members with ease and at a cost-effective price. You can automate the software and add new features and updates without any hassle. 

What are the Advantages of Workflow Management Software?

A modern workflow management system has a plethora of tools, all aligned into a single platform. The pros of workflow management software are highlighted below.

  1. Eliminating the Redundant Tasks

Incorporating an automated best workflow management software will help you to identify the redundant activities, which are hampering your organization's productivity. Take, for example; you can automate the data entry tasks. It reduces the number of times you have to enter information into the system. Thus, you are saving both time and labor expenses.  

Automating your enterprise workflow management software provides you a clear and concise picture of the areas which need more improvement and streamlining of the tasks.  

  1.  Improved Customer Interaction

Customer Relationship Management or CRM is an integral part of any business strategy. You can align your business workflow software with CRM Software to improve, enhance, and streamline your customer experience. You can receive vital information on earlier contact points and communication. You can then eliminate sending duplicate messages, which often frustrates customers. 

Customer Relationship Management Software provides you access to complete contact details with a potential client, including the response. Hence, an advanced workflow tool helps in preparing strategies for targeting more customers and retaining them. 

  1.  More Accountability and Transparency

It is important to note that most workflow automation software offers the benefit of tracking. Thus, it becomes much easier for the project manager to assign various tasks based on priority. 

What if the workflow management tool combines and integrates with robust project management software? You can keep track of an array of projects and monitor their progress in real-time. 

  1. Improved Internal Communication 

The workflow automation software is indeed one of the optimal ways through which you can establish improved internal communication within your organization. It boosts employee productivity and allows them to maximize time utilization. It also enables better collaboration and initiates productive teamwork. 

  1.  Marketing Automation

Best Workflow Management Software not only allows you to enhance your customer experience and establish improved internal communication but enables you to automate marketing activities. Once you have set a pipeline, the prospect of getting a client increases, hence, you must ensure that all your touch-points get well placed to boost the conversion rate.

  1. Automation of the Billing Process

You will be pleased to note that handy accounting workflow management software helps to automate the billing process. It means that you can provide in-time invoice delivery and track the payment status in real-time access. An on-the-go billing will trigger the payment process and ensure improved cash flow in your business. 

It is a specific business workflow software integrated with the automated billing function and helps reduce the staff's workload. Also, it allows you to send an accurate invoice to your customers. 

  1. Collaboration Becomes Simplified

The workflow tools, in combination with the automation software, streamline the team collaboration. The team members can seamlessly share valuable information and documents with easy tracking of upcoming tasks. Since team collaboration gets enhanced, you can undoubtedly expect improved and faster results with increased profitability.

  1.  Minimal Human Error

An optimum workflow management tool can also ensure that the possibilities of creating errors get minimized. You have to enter most of the data only once, which allows fewer chances of creating transcription mistakes. It means that your data and records will stay fresh and accurate for the current and earlier periods. 

  1.  Simplification of the Search Process

One of the prime advantages of an open-source workflow management software is the leverage to search a great ray of criteria and specific information that you are looking for. When this software aligns with automated systems, you get a wide range of topics such as billing and client payments, supply chain management data, work done during different periods.

 The automated workflow management system enables you to access all data stored in one place easily. 

  1.  Superior Strategic Planning and Productivity

Well, workflow automation software will provide you with real-time data and insights on different topics. It will accelerate your efficiency, and you will commence any project with a specific strategic plan. Furthermore, it also helps you to choose the right potential client and new projects based on your team's ability. 

What are the Current Trends of Workflow Management Software?

Workflow Management Software enables you to build a robust and reliable infrastructure to monitor the company's performance. It also allows you to create a set of predefined tasks that provides a desirable result. 

It is interesting to highlight some of the hot workflow management trends, fueling a wide range of industries. 

1. Implementing More Virtual Assets 

It is quite anticipated that more businesses will look to incorporate virtual assistants as it's a cost-effective and amenable option for the employees. Furthermore, it plays a decisive role in simplifying and streamlining the automation process. 

The employees can delegate their tasks through a voice command instead of manual typing and video conferencing. It also has smart speakers, which makes it more convenient to manage workplace activities. 

2. Use of AI and ML to Speed up Decisions

With artificial intelligence and machine learning already gaining ground, it's time to incorporate these innovations into workflow systems. For instance, considering the current situation, artificial intelligence will gain impetus in driving vital decisions related to approval or rejection of requests, creating a streamlined schedule, and developing the workflow components. Artificial intelligence will also prove its worth in automating back-office tasks and other administrative decisions. 

Similarly, machine learning algorithms are empowering business enterprises to trigger the workflow process. Can you imagine a scenario where the machines are identifying their snag and reprogramming themselves accordingly to surge the performance? Well, that's machine learning for you. 

Machine learning also plays a fundamental role in tapping all that corporate data, analyzing the same, and implementing it in the decision-making process.

3. Moving Towards Integration of Piecemeal Tools

2020 and upcoming years will see organizations migrating from end-to-end solutions and integrating more piecemeal tools. This practice has already begun and will soon get more support from other companies. 

4. Use of Business Intelligence in Workflow

The companies also leverage the advantage of next-generation workflow software known as business intelligence, which helps convert raw data into meaningful insights. BI strengthens their business positions and improves decision-making processes. 

The advanced BI tools can analyze the large data sets and fetch relevant information required to escalate the project. The results are usually available in the form of graphs, reports, summaries, and other statistics. It speeds up the workflow management system. 

5. Robotic Process Automation and Workflow Management

Robotic Process Automation or RPA is no more an unknown word for those wanting to digitize their workflow process. RPA offers a myriad of benefits such as improved precision, enhanced productivity, increased enforcement, and incorporating cost-efficiency. 

The Robotic Process Automation and workflow software will become more productive and powerful when both bots and humans will collaborate. 

How Workflow Management Software disrupts Major Industries?

So far, it is clear that the workflow management tool is one of the biggest assets for a wide range of industries. Hence, it will be interesting to see how the workflow software applications fuel various enterprises. 

The Manufacturing Sector

The manufacturing industry has implemented an automated workflow tool to reap a plethora of benefits. They can get greater visibility with the process for flawless production. They have also gained impetus into production management and better quality control. They also have to spend less time on managing the different operations along with the reduced burden of paper-based tasks. The enterprise workflow management software also helps in centralizing data storage and recuperation. 

The Retail and E-Commerce Sector

The retail and e-commerce industry has revolutionized the global economy. Having a capable business workflow software allows the retail sector to optimize solutions and customer experience. 

The software can help retailers create a response team and use the KPIs to determine the positive outcomes of the business. They can use workflow software to speed up product marketing and drive more ROI. There is free workflow management software for the retail sector as well, providing various benefits such as enhanced flexibility and better insights. 

The software also allows you to implement a PoS system, which initiates various benefits. These include real-time payments, pricing, discounts, advanced security, streamlined inventory management, and much more. 

The Finance Industry

The accounting workflow management software can be regarded as one of the backbones of accounting and financial reporting. Indeed, there are several reasons why a financial company needs the best workflow management software for accountants. 

First, it reduces the number of inaccuracies and miscalculations while preparing the balance sheet and ledger accounts. The workflow management system also helps to lower the cost to improve team efficiency. 

The Healthcare Industry

The workflow tool for the healthcare industry is different from what you have come across in the earlier discussions. Clinical Workflow serves the healthcare sector. So, it is viable to discuss the benefits of clinical workflow software for this sector. Here again, you can find free workflow software to suit your needs.  

The best workflow software can provide an array of advantages, such as enhancing patient coordination through the automation of clinical workflows. It is proactively managing critical data and information to provide real-time access to healthcare professionals. 

It provides real-time alerts with patient health status to make quick decisions on the further treatment process and optimize the process of patient billing and hospital admission procedure.

IT Industry

You will agree to this that the IT industry is one of the fastest-growing and booming sectors, which is escalating to new heights. It is one of the different industries that cater to a varied range of businesses undertaking diverse projects. You need to streamline team coordination and collaborate with the various departments effectively. And the best workflow management software is proving its worth in doing that. Also, it helps prepare a high level of documentation to end the project on a triumphant note. 

In addition to these critical industries, there are various other sectors taking advantage of free workflow management software. A few examples include marketing, human resource, publishing, education, logistics, construction, and many more. 

What is the Cost of Workflow Management Software?

The cost of a workflow management software will depend on variable factors, such as the type of automation software you are choosing for your company. It will also depend on what features and functionalities the workflow management tool provide. You can opt for free workflow management software or an open-source workflow management software based on your requirements. 

Typically, you can first choose the trial version of the software and then go for the paid version if it suffices your needs. Also, there are many workflow systems specifically designed according to business size. For example, you can get affordable workflow management software for small businesses or software for a massive industry. Similarly, there are workflow diagrams software that simplify any presentation and explain your point easily through charts and figures. You can opt for the workflow software based on the budget estimate and pricing modules. 

It is essential to note that there are few popular free and open-source workflow management software such as Apache Airflow, Apache,  Taverna, Cflow, etc. In addition to these, there are a few other best-in-class workflow management software offering premium services. For example, Kissflow comes with a starting price of $360 per month Similarly, you have ProcessMaker, which offers a free trial version only for only three days and then comes at a  starting price of $1495 per month. 

What to Consider Before Choosing a Viable Workflow Software?

Before signing off, it's essential to discuss the vital factors that you need to consider while choosing a viable workflow management system for your business. Key elements are highlighted below. 

Your Specific Needs for the Organizational Growth

The first and most crucial factor that you need to consider is understanding your organizational needs. It will help you define the particular features that you are searching for in a workflow software tool. You also need to take into account the type of industry that you are catering to. 

Reliable 

The workflow software has to be accountable and provide transparency to the tasks. If you are investing your money into a system, you should trust that it will provide you with all the mentioned features and the said hosting service. It should deliver the results to gain the trust of the users.

Budget Estimate 

Of course, this goes without saying that budget is one of the essential constraints in choosing the best workflow software. Hence, it is advised to predefine your budget so that it comes much easier to select a particular price plan. Another critical factor is comparing the pricing models of the two workflow management software along with their features. Does the software company offer a free demo? You can choose the trial version if you want to evaluate the efficiency of the software. 

Number of Users

It has to be one of the deciding factors when planning to implement workflow management software.  You need to decide whether you want the software for an entire organization or just a few groups of people. Are you willing to add external clients or users, and do you need to pay an additional amount for adding each user? Please do consider all these points. Check the upper limits for adding up new users. 

The Type of Support Available

Last, you need to consider the type of support and technical assistance available in case you get stuck while using the software. Most companies offer telephonic and email support, along with the option of live chat. It's essential first to read their reviews and then decide whether you should invest your money in that workflow tool or not. 

Why Refer to GoodFirms’ List of Top Workflow Management Software?

GoodFirms is a popular, reliable, and premier research and review platform that has been helping software companies, buyers, and other users to choose optimum software according to their specific needs. It has got more than 15k authentic reviews from all verified customers and service users. GoodFirms also provides you with a genuine list containing a wide range of workflow management software options to explore. 

It has thoroughly evaluated the most popular workflow software on different parameters such as core features, other essential features, pricing model, deployment, support, device supported, resources, and the type of business size it fits best for. You can easily compare the list and choose the one that is suitable for business needs, 

Even if you don't have any idea on how to select the best workflow software, you can simply read this buyer's guide,  to gain comprehensive detail on the workflow management system and software. Also, feel free to give your valuable reviews on the software that you choose and use. 

The Workflow Management Software industry is continuously evolving and changing. Hence, it becomes imperative for the business enterprise to keep adopting the current trends to survive the cutthroat competition. 

Frequently Asked Questions

What Is the Best Software for Workflow Management Available in the Market?

The workflow software that suits the healthcare or finance industry may not be the best solution for an IT company as every business has different workflow challenges and requirements. The perfect workflow management system offers all the necessary features that your company needs, is user-friendly, fits in your budget, and proves profitable with time.

You can choose the right workflow software for your business from the top workflow software options, based on your company’s workflow structure, requirements, and budget. For details, check the Buyer’s Guide for workflow management software. Also, refer to the GoodFirms’ list of best workflow management systems and check their features and reviews for your industry.

How Do Workflow Management Systems Benefit Businesses?

The workflow software provides countless automation tools to streamline and improve your business’ workflow tasks and processes. Workflow management tools allow customization of workflows to execute even large projects with ease. The advantages of a workflow management system include:

  • Reduced manual work
  • Automated task allocation and scheduling
  • Accuracy, elimination of human error
  • Streamlined workflow management
  • Ease of access from anywhere and anytime
  • Enhanced productivity
  • Reduced workflow process costs
  • Improved team collaboration and accountability
  • Controlled cross-team dependencies
  • Better resource utilization
  • Compliance management
  • Allows customized workflows to match your needs
  • Better analysis and monitoring of workflow tasks and processes
What Factors Must Be Considered Before Buying a Workflow Management System?

The top workflow management tools offer comprehensive automation features and functionalities to improve your business workflows and enhance profits at a nominal cost, provided the chosen workflow software is the right fit for your business’ workflow needs. Here is a checklist that can help you select the perfect workflow management software.

  • The software’s cost should fit your budget.
  • The software must provide all the tools needed to streamline the workflow management process of your business.
  • The expected profits (or return on investment) with the software’s use must outweigh its costs.
  • The software should support scalability for business growth.
  • The software must allow third-party integrations as needed.
  • Other businesses of the same industry as yours must have successfully leveraged the workflow solution.
  • The software vendor must offer user training and customer support as needed.
How to Ensure the Successful Implementation of Workflow Management Software for Your Business?

Implementing workflow management systems can be complicated and time-consuming. The challenges in successfully implementing workflow software typically include integration with your existing system, data migration/backup, data security, and user training. Discuss these aspects with different software vendors before finalizing the workflow software.

How Much Does Workflow Management System Cost?

The pricing of workflow management software varies a lot based on numerous factors to include:

  • Business size
  • Features
  • Number of tasks
  • Number of users
  • Deployment type
  • Number of integrations it permits


Many workflow software vendors offer free versions of the software with the basic workflow features apart from the paid plans; for example, Trello. You can get reliable workflow management solutions (starter plans) within $20 per month; for example, Todoist costs as low as $3 per month per user (for up to 300 projects), Asana costs $11 per user per month, and Zapier costs $20 per month for up to 750 tasks. Kissflow Digital Workspace, another top workflow management system, costs $390 per month for up to 20 users. Nintex offers various plans (all allowing unlimited users), starting from $875 per month for up to 10 workflows.

Are There Any Free Workflow Management Systems Available?

If your business has budget constraints, there are many free workflow software tools that you can leverage to streamline your company’s workflow management. For details, please refer to our blog on the best free and open-source workflow management software.

What Are the Hidden Costs Associated With Workflow Management Systems?

The top workflow management system vendors are generally transparent about the pricing. However, at times, there are hidden costs for:

  • Customization
  • Installation charges
  • Data migration
  • Customer support
  • System upgrades and maintenance
Are the Workflow Management Software Solutions Secure?

The perfect workflow software must ensure security to earn user trust. Thus, to keep your business’ workflow data safe, the top workflow management systems typically provide multi-layer security features for data access, sharing, storage, and encryption. Nevertheless, before finalizing a workflow software for your business, it is advisable to discuss these parameters with the vendor.

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