Workflow Management Software

Discover the best Workflow Management Software for your business, curated exclusively by GoodFirms.

Workflow software can perform a series of automated actions in business processes to improve efficiency and focus, ensuring error-free outcomes of predefined business goals. The best workflow software can help businesses streamline the complete workflow process and upsurge the business’ productivity and profits.

What is Workflow Management Software?

A workflow management system is a comprehensive collection of software tools designed to automate, simplify, streamline, and control various workflow tasks and processes. It helps bring all the team members, managers, and other stakeholders on a unified platform for better communication, accountability, teamwork, collaboration, and tracking. With the right workflow tool in place, you can organize your business processes and resources into a systematic framework. It boosts profits by enhancing the speed and efficiency of not just people but the overall business operations.

What Are the Essential Features to Look for in Workflow Management Solutions?

The typical features of workflow management systems include:

  • Business process automation
  • Workflow configuration
  • Project management
  • Idea management
  • Forms management
  • Process and task tracking
  • Productivity tracking and timesheets
  • Task management
  • Calendar management
  • Project budgeting
  • Resource management
  • Product roadmap tools
  • Security and access control
  • Alerts/notifications and reminders
  • Analytics, reporting, and forecasting
  • Collaboration tools (document sharing/editing, version control, team chat, etc.)
  • Remote work software tools (remote access, employee monitoring, live chat, group video/audio calling, etc.)

How to Choose the Best Workflow Management Software?

GoodFirms has performed comprehensive research and analysis to identify and compile this list of top workflow management tools with filters for features, business size, deployment type, and pricing model. To choose the best workflow software for your business, you can scan through the list and explore the details of each software, including prominent features, reviews, and pricing information.

Sort By:

List of the Best Workflow Management Software with Reviews

  • Overloop

    A CRM to turn conversations into customers, at scale
    Visit website

    CRM is designed for small to medium businesses. It helps businesses with contact, lead, and pipeline management. Features of the platform include deal probability and forecasting, email sync, marketing automation, and statistics reporting. ... read more about Overloop

    $79 Per Month
    33% in Workflow Management Software
  • Camunda

    The Universal Process Orchestrator
    Visit website

    Used by organizations of all sizes and industries, Camunda helps design, automate, and improve complex, mission-critical processes. Camunda brings together business and IT with BPMN standards to build and implement process diagrams. The platform’s cloud-native workflow and decision engine, Zeebe, provides unprecedented performance, resilience, and security to automate any process at scale. With ... read more about Camunda

    $99 Per Month
    30 Days
    50% in Workflow Management Software
  • Financial Cents

    Easily Track Client Work & Hit Accounting Deadlines.
    Visit website

    Financial Cents is everything your firm needs to scale in one easy-to-use solution. Accounting practice management software built to help you scale your firm. Manage your staff, track client deadlines, automate client-data collection, track time, invoice your clients, and store all your client information in one place! ... read more about Financial Cents

    $23 Per Month
    14 Days
    30% in Workflow Management Software
  • TrackVia

    Build apps crazy fast without code.
    Visit website

    TrackVia is the most trusted low-code platform for enterprises to safely and securely empower business-line leaders, department managers, and functional experts to configure and manage their own web and mobile apps. TrackVia requires no complex coding, provides intelligent workflow automation and reporting, and gives I-T total visibility and control with minimal overhead. TrackVia provides offline ... read more about TrackVia

    $499 Per Month
    30 Days
    14% in Workflow Management Software
  • Fusionmint

    Grow your business like a pro and stay ahead.
    Visit website

    Fusionmint is a tool that helps you grow your business and increase your value exponentially by enabling you to create customized business applications that automate and streamline your processes, enhance workflow accuracy, and improve overall productivity per individual and team.  ... read more about Fusionmint

    $8.00 Per Month
    30 Days
    100% in Workflow Management Software
  • Process Director

    Create custom, audit-ready apps that streamline your most complex business processes.
    Visit website

    BP Logix Process Director is an award-winning business process management software platform, the low-code/no-code solution of choice for organizations faced with workflow and business process management challenges. Enterprises, mid-sized companies, government, and non-profits rely on Process Director BPM software to rapidly create, enhance, and deploy customized, end-to-end, digital business solut ... read more about Process Director

    $1250 Per Year
    14 Days
    33% in Workflow Management Software
  • Zendesk Guide

    Smart knowledge base for better self-service and empowered agents.
    Visit website

    Zendesk Guide is a smart knowledge base that helps tap into that institutional knowledge and puts it to work. With Guide, you can quickly build a customizable help center, online community, and customer service portal so customers get better self-service and agents see improved efficiency and faster resolution. And since it’s the only knowledge base native to Zendesk, it integrates seamlessly wi ... read more about Zendesk Guide

    Contact vendor
    14 Days
    20% in Workflow Management Software
  • Ayoa

    The smarter way to work
    Visit website

    Ayoa takes online collaborative whiteboards to new heights. By seamlessly blending idea generation, task management, and team collaboration features, Ayoa goes beyond convention and provides a platform for teams to work together and cultivate knowledge that can be used to drive success. The Ayoa way of working gives users the speed and fluidity to capture and grow great ideas, instantly action the ... read more about Ayoa

    $8.34 Per Month
    7 Days
    16% in Workflow Management Software
  • digiOffice

    Work on the fly Anywhere Anytime.
    Visit website

    digiOffice, your digital assistant to manage every activity. Single collaboration platform for employees to collaborate and work together. Now your office is at your finger tips, access all services any time, any where. digiOffice, an office collaboration software which ties departments using mobiles as a platform to accomplish mundane yet important tasks such as: Attendance Leave management St ... read more about digiOffice

    Contact vendor
    50% in Workflow Management Software
  • Bonita

    Reinvent and automate your business processes
    Visit website

    Bonitasoft fully supports digital operations and IT modernization with Bonita, an open-source and extensible platform for automation and optimization of business processes. The Bonita platform accelerates development and production with a clear separation between capabilities for visual programming and for coding. Bonita integrates with existing information systems, orchestrates heterogeneous sys ... read more about Bonita

    Contact vendor
    33% in Workflow Management Software
  • illumin

    Shine light on the value of your research with illumin
    Visit website

    The illumin Knowledge & Research Management System collects, records, quantifies, and precise queries and answers provided to staff and clients. It is the perfect tool for knowledge and research management. Easy to customize, it will suit the uniqueness of every library's reference workflows. The automatically built knowledge base becomes an audited, comprehensive, and searchable database of relev ... read more about illumin

    Contact vendor
    50% in Workflow Management Software
  • Retain Resource Planning

    Resource Planning Made Easy.
    Visit website

    Retain is a feature-packed resource planning software trusted by the Big Four (KPMG, Ernst & Young, Deloitte, and PwC) and many other professional services organizations. With Retain, organizations can produce and deliver planning information with more clarity. Retain offers insightful views for planning data, comprehensive reporting for extracting meaningful business information, metrics for meas ... read more about Retain Resource Planning

    $18 Per Month
    33% in Workflow Management Software
  • Fuse Workforce Management

    Manage your workforce, fuse your software.
    Visit website

    Fuse Workforce Management is an All-in-One, Cloud-Based Payroll & HR Software. The Employee Management Software You Deserve Anywhere Anytime. Everything you need in one system. The Fuse Workforce Management™ platform unites time and attendance management, human resources management, and payroll into a single system. This lets you spend less time trying to manage different systems, and more time ... read more about Fuse Workforce Management

    Contact vendor
    20% in Workflow Management Software
  • ArcGIS

    Powerful mapping and analytics software
    Visit website

    Integrated collection of GIS software products; ArcGIS offers unique capabilities and flexible licensing for applying location-based analytics to your business practices. Gain greater insights using contextual tools to visualize and analyze your data. Collaborate and share via maps, apps, dashboards, and reports. ... read more about ArcGIS

    Contact vendor
    50% in Workflow Management Software
  • HeySpace

    Make your team epic!
    Visit website

    HeySpace is an entirely free collaboration software consists that consists of two major features: task management and advanced, powerful chat. HeySpace is the place you move the work forward. You can do everything in the card. Chat with co-workers, write rich text documents, tag, mark progress, set due dates and other useful things. The cornerstone of HeySpace and the most frequent thing you do ... read more about HeySpace

    $5 Per Month
    14 Days
    33% in Workflow Management Software
  • smartQ

    The visual task board that fits any workflow
    Visit website

    smartQ — the visual task board that fits any workflow! It allows you to easily distribute work, track its progress and collaborate with your team online. smartQ can track tasks, issues, tickets - it is customizable to fit any workflow. It allows you to easily distribute work, track its progress and collaborate with your team online. smartQ can track tasks, issues, tickets - it is customizable to ... read more about smartQ

    $5 Per Month
    30 Days
    33% in Workflow Management Software
  • Planview AgilePlace

    Visit website

    Planview has one mission: to build the future of connected work, from ideas to impact. Planview helps organizations accelerate the achievement of what matters most, supporting our customers from need to speed, from passion to progress, and from overhead to optimization. Our connected platform of solutions underpins the business and digital transformations of more than 4,500 customers globally, inc ... read more about Planview AgilePlace

    $20 Per Month
    30 Days
    25% in Workflow Management Software
  • Flowfinity

    Automate any business process with point-and-click tools, not code.
    Visit website

    Flowfinity empowers IT and business professionals to configure flexible, scalable workflow solutions using a declarative approach without committing the resources required to custom code. This allows business leaders to take ownership of their systems, driving meaningful digital transformation and freeing developers to focus on other projects. Ideal for organizations that need to support custom bu ... read more about Flowfinity

    Contact vendor
    14 Days
    33% in Workflow Management Software
  • Nintex K2

    Powerful low-code process automation with K2 Software
    Visit website

    With the ease and power of Nintex K2 Cloud and Nintex K2 Five, you can drive process excellence across your organization by connecting people, systems, and data to orchestrate how and when work gets done. Visually design workflows on Nintex K2 Cloud using patterns such as serial or parallel flows, rework, looping, and more. Incorporate powerful business logic rules, integrate your workflow with an ... read more about Nintex K2

    $910 Per Month
    30 Days
    33% in Workflow Management Software
  • RunMyProcess

    Digital Transformation for Enterprise Applications
    Visit website

    RunMyProcess DigitalSuite is a flexible and scalable low-code, enterprise application platform that provides unique digital solutions across a variety of industries. RunMyProcess DigitalSuite is a high performance cloud platform for universal process integration and scalable business and workflow solutions. It allows companies to quickly and securely build applications connecting people, software, ... read more about RunMyProcess

    Contact vendor
    33% in Workflow Management Software

    Low-code business process automation platform
    Visit website

    WEBCON BPS is a low-code platform that allows you to build process-centric applications for every business need. Empower your organization by automating business processes, introducing standardization and best practices, and optimizing workflows across departments and borders. WEBCON BPS provides an effective and future-proof way to handle all your business processes – from supportive to mission ... read more about WEBCON BPS

    Contact vendor
    30 Days
    25% in Workflow Management Software
  • DevSuite

    Fully integrated ALM solution
    Visit website

    DevSuite is a complete ALM solution covering requirements management, project planning, implementation tracking, and QA testing. It provides a single unified platform for both agile and traditional development, and the industry's most comprehensive requirement traceability from concept through specification, planning, implementation, testing, and release. ... read more about DevSuite

    $35 Per Month
    30 Days
    50% in Workflow Management Software
  • Everteam.ibpms

    A Complete Content Services Platform for Information Governance
    Visit website

    Everteam.ibpms merges traditional BPM and ECM features into a modern, dynamic process orchestration platform that connects people, processes, and content and streamlines business workflows that would otherwise be time-consuming, error-ridden, and non-compliant. Everteam.ibpms unlocks the untapped value in an organization's enterprise information and processes, empowering employees, customers, and ... read more about Everteam.ibpms

    Contact vendor
    50% in Workflow Management Software

    Don't code. Deliver.
    Visit website

    A powerful, comprehensive Low Code platform priced for the SME market. Productivity is delivered by abstracting the technical complexity inherent in data integration, UI and workflow development. The PaaS provides 1-click Cloud deployment and run-time autoscaling. Use cases include Bespoke Intranet and Internet browser application development; Custom and bespoke software developments; Digi ... read more about

    Free version
    33% in Workflow Management Software
  • Apache Taverna

    Powerful, scalable, open source & domain independent tools for designing and executing workflows.
    Visit website

    Apache Taverna is workflow management software and includes features such as configurable workflow, graphical workflow editor, calendar management, access Controls/Permissions, workflow configuration, task management, mobile access, business process automation, compliance tracking, and third-party integrations. Apache Taverna is available as Mac and Windows software. Some alternative products to A ... read more about Apache Taverna

    Contact vendor
    100% in Workflow Management Software
  • Drag

    All-in-one workspace in Gmail.
    Visit website

    Stop switching between tools! Most things start as emails and quickly spread across lots of tools. Teams that switch to Drag are happier when everything is together - in your inbox. Drag is the Shared Inbox for G Suite users. You can turn Gmail into your Team's Workspace to support customers, manage tasks and close deals, right from Gmail. Bring your team together and control teamwork in one simpl ... read more about Drag

    $8 Per Month
    14 Days
    25% in Workflow Management Software
  • R2 Docuo

    Cloud-based Document Management Software made for business
    Visit website

    A powerful and unique Office Process Automation solution that lets you describe and order the actions that are applied to each document. Service requests faster by accelerating document creation and preparing them for the automated workflow. Simple, secure cloud storage that eases file management, prevents duplication, and lets you self-service your storage capacity needs. Use R2 Docuo powerful, f ... read more about R2 Docuo

    $25 Per Month
    30 Days
    34% in Workflow Management Software
  • ImageSite

    Workflow and Document Management System.
    Visit website

    There is more to an engineering workflow and document management system than CAD file administration, but if eQuorum can handle large, complex, version-centric files then it certainly can handle MS Office documents, PDFs, emails, pictures, video, and all other file types. Using ImageSite – Business Management with Workflow and Life Cycle capabilities empowers organizations to productively manag ... read more about ImageSite

    Contact vendor
    50% in Workflow Management Software
  • Acct1st DMS

    Cloud Based Any Document Any Time, Any Place
    Visit website

    Acct1st Technology Group is a software organization that offers a piece of software called Acct1st DMS. Acct1st DMS features training via webinars. The Acct1st DMS software suite is SaaS software. Acct1st DMS offers business hours support. Acct1st DMS is document management software and includes features such as archiving & retention, document assembly, document conversion, document delivery, docu ... read more about Acct1st DMS

    Contact vendor
    50% in Workflow Management Software
  • Teamscope

    Secure, Offline Data Collection App for Every Researcher.
    Visit website

    Teamscope is a software organization based in the Netherlands that offers a piece of software called Teamscope. Teamscope offers online and business hours support. Teamscope features training via documentation, webinars, and live online. The Teamscope software suite is SaaS, Android, iPhone, and iPad software. Teamscope is clinical trial management software, and includes features such as audit tra ... read more about Teamscope

    $169 Per Month
    7 Days
    33% in Workflow Management Software
  • Pyrus

    Pyrus is the team communication app that helps get things done.
    Visit website

    Pyrus makes your workday smarter by automating your tedious yet essential business processes. You can set up customized workflows with just a few clicks, such as automatically requesting approvals, routing business forms, or simply delegating routine tasks to several employees. It's easy to implement, it saves both you and your colleagues' time and lets you get back to actually getting work done. ... read more about Pyrus

    $12 Per Month
    14 Days
    25% in Workflow Management Software
  • Power Automate

    Securely automate across your organization with the power of low-code and AI.
    Visit website

    Modernize business processes, integrate operations at scale, and maintain visibility and control with enterprise-grade governance and security to monitor and protect your data. Use advanced robotic process automation (RPA), digital process automation (DPA), artificial intelligence (AI), task mining, and process mining to streamline business processes and do more with less. ... read more about Power Automate

    $15 Per Month
    50% in Workflow Management Software
  • Precursive

    Visit website

    Improve services delivery to maximize revenue by aligning sales, services, and success teams on the platform that matters, Salesforce. Customer success starts with customer onboarding. Use repeatable playbooks for implementations to onboard customers faster, all within Salesforce. Mobilize teams quickly, schedule resources, and make better use of your capacity. Plan, track and forecast your team's ... read more about Precursive

    $40 Per Month
    14 Days
    22% in Workflow Management Software

Buyer’s Guide

Introduction to the Buyer’s Guide for Workflow Management Software

Business operations have undergone a sea change with technological advancements. Entrepreneurs today have to focus more on planning proper strategies, overseeing countless projects, and managing their workflow efficiently. In a traditional approach, it was difficult for managers to measure the productivity of the employees. But all thanks to innovative management tools, the job has become much more simplified and streamlined. 

The following buyer's guide will give you a comprehensive overview of workflow management, along with detailed information on workflow management software. It helps you choose the best workflow management software strictly based on your business requisites. 

What is a Workflow?

Workflow is a series of repeated activities or tasks that have to be completed within a specific time frame. It means the flow or continuation of work from one stage to another until it gets completed. 

Once you are successful in creating a sequence of the workflows, it becomes much easier to optimize the results. It helps to create better team coordination and communication.

What are the activities involved in a workflow?

Primarily, workflow occurs in every type of organization, irrespective of its size and operational expansion. A workflow gets created when any data transmits between human and computer systems, involving a set of different activities. These activities or tasks are for different departments for an organization such as workflow for HR, accounting, and the IT teams. 

As described, a workflow includes repeating various business operations and tasks such as:

  • Sending an invoice to an existing client and receiving the payment 
  • Hiring and onboarding new employees
  • Approving or rejecting the leave requests 
  • Viewing the status of an ongoing project 
  • Sending notifications and messages to prospective and existing clients
  • Sending Quotations for a requests 
  • Processing expense reports from the employees

What is Workflow Management?

Workflow Management is defined as the coordination of a team to optimize all tasks and simplify business operations. It means managing the sequence of tasks, which are at times synonymous with business processes. The major aim of workflow management is to accomplish improved results based on the set of goals. It also involves proper planning, mapping, and collaboration from all the points to complete the task.

What are the Components of Workflow Management?

Technological progress has brought a formidable transformation in the workflow process. The organizations get varied projects and challenges on a day-to-day basis. Hence, it becomes essential to chalk out a strategy before proceeding with the task. 

Every organization strives to become more productive, and workflow management tools can prove to become a vital asset in accomplishing the target. Hence, it's crucial to learn the components of the workflow management process.  

The experts have categorized the workflow management components into three stages or steps. These include-

Input: The input is regarded as the primary resource, which helps to complete a given task. 

Transformation: It is the set of instructions on how to receive the inputs and what to do with them.

Output: The material or resource that is produced in the previous stage, now acts as an input in the next step. 

What are the Key Benefits of Efficient Workflow Management?

An efficient Workflow Management plays a pivotal role in optimizing and streamlining all business operations. 

  • Workflow management helps in minimizing errors. It prevents errors and if it happens your system pinpoints it.  
  • It establishes improved connectivity between the higher management and the employees. 
  • It provides more access to useful information, which helps you to identify the bottlenecks and resolve them. 
  • Workflow management helps to delineate the work responsibilities to different people based on their capabilities.
  • It helps to improve the project timeline estimates. 
  • It helps to improve the overall work culture of the organization. 

What are the Main Challenges of Workflow Management?

An organization has to combat a few challenges associated with workflow management. It can be discussed below-

1.  Lack of Coordination Between the Systems

Many times, it is seen that various systems and applications do not adequately coordinate with the organization's other internal systems. As a result, document tracking and version control often become a hard nut to crack. The employees also have nothing more to do except copy-paste jobs.

2.  Lack of Communication and Collaboration Between Teams

Another problem that usually props up with the workflow management system is the lack of communication and collaboration between teams working remotely. 

3.  Half Implementation is No Implementation

The organization will face problems in simplified work collaboration, viewing real-time dashboards, getting notifications and alerts, setting priority tasks, and much more.

4.  Loopholes in the Security

One complex challenge that you may counter is regarding bottlenecks in the security process. In the case of a manual workflow process, the data gets manually protected. 

5. Issues Regarding Transparency and Accountability 

At times the companies may face issues related to transparency and accountability, which can delay the project. It may create a trust deficit amongst the customers. 

6.  Not Finding Much Relevant Information

You may need important, relevant information during a client presentation, but you cannot find the file or folder where it is stored. It is an embarrassment because you have missed out on an opportunity. 

Also, the other key challenges are related to automating, orchestrating, and optimizing the workflows. You can resolve all these issues with viable and efficient workflow management software.

What is Workflow Management Software?

Workflow Management Software can be defined as a task automation tool that helps business enterprises streamline, simplify, automate, and manage a series of repeated activities and work. 

It is the next-generation software that enables business organizations to focus more on improving employee productivity and optimizes available resources; the software also enhances accountability and a set of innovative business applications to systemize your workflow.

You can define workflow management software as a lighter variant of project business process management software. Business enterprises, irrespective of their size, and operational methodology, can choose workflow management software. 

Any organization planning to implement workflow management software  will become efficient in the following tasks;

  • Develop meaningful workflows with the help of drag and drop features. 
  • Send notifications and alert users according to predefined rules. 
  • Implement standard tasks and activities to streamline workflow creation. 
  • Manage the dependencies in between the workflows and tasks.
  • Create easily customizable workflows. 

What are the Salient Features of Workflow Management Software?

Any organization planning to invest in a viable Workflow Software should get real value for money. Having said that a workflow management software delivers its full potential if equipped with these powerful crucial features.

1. WYSIWYG Form Designer

The form designer of any best workflow management software has to be eye-catching and unusual. It must include the drag and drop feature with all different types of fields. These include numbers, maps, calculations, texts, dropdowns, and much more. The WYSIWYG Form Designer for workflow management solution proves handy if you want to-

  1.  Link your form with a different database.
  2.  Show some live data from any website or online platform. 

2. Codeless and Intuitive Workflow Designer 

When you design any outstanding and useful workflow management tool, you need to keep it as simple as possible with the entire complicated task.

3. Deployment with Cloud Applications

The deployment or integration with the cloud is one of the intricate features of workflow management software. You need to note that workflows cannot work independently from the other processes. Whether it's the documents, sales reports, cash flows, emails, CMS, invoice and finance, etc., it's all the essential part of business workflow software and process. 

Cloud technology streamlines your workflow tool, where you can build a strong partnership with your vendor. You have to implement the workflow management system with your cloud. 

4. Knowing the SLA Indicators

A tidy and handy workflow management software provides all the core benefits, such as the core process in the enterprise. For instance, your workflow tool can offer as many as thirty workflows that can operate simultaneously at one time. But if you want to view all these workflows in a single screen dashboard, then you need to make sure that your workflow management system is up-to-date and you are staying on the current tasks. 

The Service Level Agreement (SLA) indicators can inform you which are the most priority-based tasks and which are the ones that you can do afterward. The workflow Management System dashboard makes use of different color codes or any other tool to draw your attention to the most urgent tasks. 

5. Allotment of Automatic Tasks

The critical focus of workflow management is to manage the tasks efficiently. The managers in significant use the software for twin purposes, creating any activity and then assigning the same to a professional based on his skill. The workflow management tool supports flexible task assignments. 

It's important to note that work queues play a pivotal role in managing the workload balance. When multiple people are working in the same group, the tasks are lined up or queued for the department, and the employees can pick up the task from the queue.

6. Reports Based on KPIs

When you start using the workflow management system, you come across an array of workflow toolsto build simplified workflows. If you want to gain more favorable and improved results, you need to focus on reporting features. 

The implementation of a robust reporting tool powered by Key Performance Indicator helps to eliminate the loopholes and focus on areas where attention is necessary. 

7. Bolstering Security and Access Control

Since you are implementing automotive workflow software, the security of data becomes indispensable. You may need a productive workflow application to gain access control over the system and streamline the core business tasks. 

8. Get Notifications According to the Needs

The most significant plus point of having an automatedworkflow management software is that you are not required to keep track of the details always. 

The best example that you can cite for this type of workflow process is notifications. You can either send notifications via emails or push notifications if you have a mobile application. It helps you to remind your users regarding your new products and offers. 

9. Customizable and Mobile Friendly 

The workflow management application needs to be employee-friendly. A productive workflow app should be customizable to enhance the experience of the users. It should support the personalization of tasks so that your users don't have to switch between various apps to complete their tasks. 

You need to ensure that the workflow applications are mobile-friendly and that all information is easily accessed through any device. 

10. Affordable and Transparent Pricing

You invest your money in a viableworkflow softwareapplication that allows you to add all the team members with ease and at a cost-effective price. You can automate the software and add new features and updates without any hassle. 

What are the Advantages of Workflow Management Software?

A modernworkflow management systemhas a plethora of tools, all aligned into a single platform. The pros ofworkflow management software are highlighted below.

  1. Eliminating the Redundant Tasks

Incorporating an automated best workflow management software will help you to identify the redundant activities, which are hampering your organization's productivity. Take, for example; you can automate the data entry tasks. It reduces the number of times you have to enter information into the system. Thus, you are saving both time and labor expenses.  

Automating your enterprise workflow management softwareprovides you a clear and concise picture of the areas which need more improvement and streamlining of the tasks.  

  1.  Improved Customer Interaction

Customer Relationship Management or CRM is an integral part of any business strategy. You can align your business workflow software with CRM Software to improve, enhance, and streamline your customer experience. You can receive vital information on earlier contact points and communication. You can then eliminate sending duplicate messages, which often frustrates customers. 

Customer Relationship Management Software provides you access to complete contact details with a potential client, including the response. Hence, an advanced workflow tool helps in preparing strategies for targeting more customers and retaining them. 

  1.  More Accountability and Transparency

It is important to note that most workflow automation software offers the benefit of tracking. Thus, it becomes much easier for the project manager to assign various tasks based on priority. 

What if the workflow management tool combines and integrates with robust project management software? You can keep track of an array of projects and monitor their progress in real-time. 

  1. Improved Internal Communication 

Theworkflow automation software is indeed one of the optimal ways through which you can establish improved internal communication within your organization. It boosts employee productivity and allows them to maximize time utilization. It also enables better collaboration and initiates productive teamwork. 

  1.  Marketing Automation

Best Workflow Management Software not only allows you to enhance your customer experience and establish improved internal communication but enables you to automate marketing activities. Once you have set a pipeline, the prospect of getting a client increases, hence, you must ensure that all your touch-points get well placed to boost the conversion rate.

  1. Automation of the Billing Process

You will be pleased to note that handy accounting workflow management softwarehelps to automate the billing process. It means that you can provide in-time invoice delivery and track the payment status in real-time access. An on-the-go billing will trigger the payment process and ensure improved cash flow in your business. 

It is a specific business workflow software integrated with the automated billing function and helps reduce the staff's workload. Also, it allows you to send an accurate invoice to your customers. 

  1. Collaboration Becomes Simplified

The workflow tools, in combination with the automation software, streamline the team collaboration. The team members can seamlessly share valuable information and documents with easy tracking of upcoming tasks. Since team collaboration gets enhanced, you can undoubtedly expect improved and faster results with increased profitability.

  1.  Minimal Human Error

An optimum workflow management tool can also ensure that the possibilities of creating errors get minimized. You have to enter most of the data only once, which allows fewer chances of creating transcription mistakes. It means that your data and records will stay fresh and accurate for the current and earlier periods. 

  1.  Simplification of the Search Process

One of the prime advantages of anopen-source workflow management softwareis the leverage to search a great ray of criteria and specific information that you are looking for. When this software aligns with automated systems, you get a wide range of topics such as billing and client payments, supply chain management data, work done during different periods.

 The automated workflow management system enables you to access all data stored in one place easily. 

  1.  Superior Strategic Planning and Productivity

Well, workflow automation software will provide you with real-time data and insights on different topics. It will accelerate your efficiency, and you will commence any project with a specific strategic plan. Furthermore, it also helps you to choose the right potential client and new projects based on your team's ability. 

What are the Current Trends of Workflow Management Software?

Workflow Management Software enables you to build a robust and reliable infrastructure to monitor the company's performance. It also allows you to create a set of predefined tasks that provides a desirable result. 

It is interesting to highlight some of the hot workflow management trends, fueling a wide range of industries. 

1. Implementing More Virtual Assets 

It is quite anticipated that more businesses will look to incorporate virtual assistants as it's a cost-effective and amenable option for the employees. Furthermore, it plays a decisive role in simplifying and streamlining the automation process. 

The employees can delegate their tasks through a voice command instead of manual typing and video conferencing. It also has smart speakers, which makes it more convenient to manage workplace activities. 

2. Use of AI and ML to Speed up Decisions

With artificial intelligence and machine learning already gaining ground, it's time to incorporate these innovations into workflow systems. For instance, considering the current situation, artificial intelligence will gain impetus in driving vital decisions related to approval or rejection of requests, creating a streamlined schedule, and developing the workflow components. Artificial intelligence will also prove its worth in automating back-office tasks and other administrative decisions. 

Similarly, machine learning algorithms are empowering business enterprises to trigger the workflow process. Can you imagine a scenario where the machines are identifying their snag and reprogramming themselves accordingly to surge the performance? Well, that's machine learning for you. 

Machine learning also plays a fundamental role in tapping all that corporate data, analyzing the same, and implementing it in the decision-making process.

3. Moving Towards Integration of Piecemeal Tools

2020 and upcoming years will see organizations migrating from end-to-end solutions and integrating more piecemeal tools. This practice has already begun and will soon get more support from other companies. 

4. Use of Business Intelligence in Workflow

The companies also leverage the advantage of next-generation workflow softwareknown as business intelligence, which helps convert raw data into meaningful insights. BI strengthens their business positions and improves decision-making processes. 

The advanced BI tools can analyze the large data sets and fetch relevant information required to escalate the project. The results are usually available in the form of graphs, reports, summaries, and other statistics. It speeds up the workflow management system. 

5. Robotic Process Automation and Workflow Management

Robotic Process Automation or RPA is no more an unknown word for those wanting to digitize their workflow process. RPA offers a myriad of benefits such as improved precision, enhanced productivity, increased enforcement, and incorporating cost-efficiency. 

The Robotic Process Automation and workflow softwarewill become more productive and powerful when both bots and humans will collaborate. 

How Workflow Management Software disrupts Major Industries?

So far, it is clear that the workflow management toolis one of the biggest assets for a wide range of industries. Hence, it will be interesting to see how the workflow software applications fuel various enterprises. 

The Manufacturing Sector

The manufacturing industry has implemented an automated workflow toolto reap a plethora of benefits. They can get greater visibility with the process for flawless production. They have also gained impetus into production management and better quality control. They also have to spend less time on managing the different operations along with the reduced burden of paper-based tasks. The enterprise workflow management software also helps in centralizing data storage and recuperation. 

The Retail and E-Commerce Sector

The retail and e-commerce industry has revolutionized the global economy. Having a capable business workflow software allows the retail sector to optimize solutions and customer experience. 

The software can help retailers create a response team and use the KPIs to determine the positive outcomes of the business. They can use workflow software to speed up product marketing and drive more ROI. There isfree workflow management software for the retail sector as well, providing various benefits such as enhanced flexibility and better insights. 

The software also allows you to implement a PoS system, which initiates various benefits. These include real-time payments, pricing, discounts, advanced security, streamlined inventory management, and much more. 

The Finance Industry

Theaccounting workflow management software can be regarded as one of the backbones of accounting and financial reporting. Indeed, there are several reasons why a financial company needs the best workflow management software for accountants. 

First, it reduces the number of inaccuracies and miscalculations while preparing the balance sheet and ledger accounts. The workflow management system also helps to lower the cost to improve team efficiency. 

The Healthcare Industry

The workflow tool for the healthcare industry is different from what you have come across in the earlier discussions. Clinical Workflow serves the healthcare sector. So, it is viable to discuss the benefits of clinical workflow software for this sector. Here again, you can find freeworkflow software to suit your needs.  

The best workflow softwarecan provide an array of advantages, such as enhancing patient coordination through the automation of clinical workflows. It is proactively managing critical data and information to provide real-time access to healthcare professionals. 

It provides real-time alerts with patient health status to make quick decisions on the further treatment process and optimize the process of patient billing and hospital admission procedure.

IT Industry

You will agree to this that the IT industry is one of the fastest-growing and booming sectors, which is escalating to new heights. It is one of the different industries that cater to a varied range of businesses undertaking diverse projects. You need to streamline team coordination and collaborate with the various departments effectively. And the best workflow management software is proving its worth in doing that. Also, it helps prepare a high level of documentation to end the project on a triumphant note. 

In addition to these critical industries, there are various other sectors taking advantage of free workflow management software. A few examples include marketing, human resource, publishing, education, logistics, construction, and many more. 

What is the Cost of Workflow Management Software?

The cost of a workflow management software will depend on variable factors, such as the type of automation software you are choosing for your company. It will also depend on what features and functionalities the workflow management tool provide. You can opt for free workflow management software or an open-source workflow management software based on your requirements. 

Typically, you can first choose the trial version of the software and then go for the paid version if it suffices your needs. Also, there are many workflow systems specifically designed according to business size. For example, you can get affordable workflow management software for small businesses or software for a massive industry. Similarly, there are workflow diagrams software that simplify any presentation and explain your point easily through charts and figures. You can opt for the workflow software based on the budget estimate and pricing modules. 

It is essential to note that there are few popular free and open-source workflow management software such as Apache Airflow, Apache,  Taverna, Cflow, etc. In addition to these, there are a few other best-in-class workflow management software offering premium services. For example, Kissflow comes with a starting price of $360 per month Similarly, you have ProcessMaker, which offers a free trial version only for only three days and then comes at a  starting price of $1495 per month. 

What to Consider Before Choosing a Viable Workflow Software?

Before signing off, it's essential to discuss the vital factors that you need to consider while choosing a viable workflow management system for your business. Key elements are highlighted below. 

Your Specific Needs for the Organizational Growth

The first and most crucial factor that you need to consider is understanding your organizational needs. It will help you define the particular features that you are searching for in a workflow software tool. You also need to take into account the type of industry that you are catering to. 


The workflow software has to be accountable and provide transparency to the tasks. If you are investing your money into a system, you should trust that it will provide you with all the mentioned features and the said hosting service. It should deliver the results to gain the trust of the users.

Budget Estimate 

Of course, this goes without saying that budget is one of the essential constraints in choosing the best workflow software. Hence, it is advised to predefine your budget so that it comes much easier to select a particular price plan. Another critical factor is comparing the pricing models of the two workflow management software along with their features. Does the software company offer a free demo? You can choose the trial version if you want to evaluate the efficiency of the software. 

Number of Users

It has to be one of the deciding factors when planning to implement workflow management software.  You need to decide whether you want the software for an entire organization or just a few groups of people. Are you willing to add external clients or users, and do you need to pay an additional amount for adding each user? Please do consider all these points. Check the upper limits for adding up new users. 

The Type of Support Available

Last, you need to consider the type of support and technical assistance available in case you get stuck while using the software. Most companies offer telephonic and email support, along with the option of live chat. It's essential first to read their reviews and then decide whether you should invest your money in thatworkflow tool or not. 

Why Refer to GoodFirms’ List of Top Workflow Management Software?

GoodFirms is a popular, reliable, and premier research and review platform that has been helping software companies, buyers, and other users to choose optimum software according to their specific needs. It has got more than 15k authentic reviews from all verified customers and service users. GoodFirms also provides you with a genuine list containing a wide range ofworkflow management softwareoptions to explore. 

It has thoroughly evaluated the most popular workflow softwareon different parameters such as core features, other essential features, pricing model, deployment, support, device supported, resources, and the type of business size it fits best for. You can easily compare the list and choose the one that is suitable for business needs, 

Even if you don't have any idea on how to select the best workflow software, you can simply read this buyer's guide,  to gain comprehensive detail on the workflow management systemand software. Also, feel free to give your valuable reviews on the software that you choose and use. 

The Workflow Management Software industry is continuously evolving and changing. Hence, it becomes imperative for the business enterprise to keep adopting the current trends to survive the cutthroat competition. 

Frequently Asked Questions

What Is the Best Software for Workflow Management Available in the Market?

The workflow software that suits the healthcare or finance industry may not be the best solution for an IT company as every business has different workflow challenges and requirements. The perfect workflow management system offers all the necessary features that your company needs, is user-friendly, fits in your budget, and proves profitable with time.

You can choose the right workflow software for your business from the top workflow software options, based on your company’s workflow structure, requirements, and budget. For details, check the Buyer’s Guide for workflow management software. Also, refer to the GoodFirms’ list of best workflow management systems and check their features and reviews for your industry.

How Do Workflow Management Systems Benefit Businesses?

The workflow software provides countless automation tools to streamline and improve your business’ workflow tasks and processes. Workflow management tools allow customization of workflows to execute even large projects with ease. The advantages of a workflow management system include:

  • Reduced manual work
  • Automated task allocation and scheduling
  • Accuracy, elimination of human error
  • Streamlined workflow management
  • Ease of access from anywhere and anytime
  • Enhanced productivity
  • Reduced workflow process costs
  • Improved team collaboration and accountability
  • Controlled cross-team dependencies
  • Better resource utilization
  • Compliance management
  • Allows customized workflows to match your needs
  • Better analysis and monitoring of workflow tasks and processes
What Factors Must Be Considered Before Buying a Workflow Management System?

The top workflow management tools offer comprehensive automation features and functionalities to improve your business workflows and enhance profits at a nominal cost, provided the chosen workflow software is the right fit for your business’ workflow needs. Here is a checklist that can help you select the perfect workflow management software.

  • The software’s cost should fit your budget.
  • The software must provide all the tools needed to streamline the workflow management process of your business.
  • The expected profits (or return on investment) with the software’s use must outweigh its costs.
  • The software should support scalability for business growth.
  • The software must allow third-party integrations as needed.
  • Other businesses of the same industry as yours must have successfully leveraged the workflow solution.
  • The software vendor must offer user training and customer support as needed.
How to Ensure the Successful Implementation of Workflow Management Software for Your Business?

Implementing workflow management systems can be complicated and time-consuming. The challenges in successfully implementing workflow software typically include integration with your existing system, data migration/backup, data security, and user training. Discuss these aspects with different software vendors before finalizing the workflow software.

How Much Does Workflow Management System Cost?

The pricing of workflow management software varies a lot based on numerous factors to include:

  • Business size
  • Features
  • Number of tasks
  • Number of users
  • Deployment type
  • Number of integrations it permits

Many workflow software vendors offer free versions of the software with the basic workflow features apart from the paid plans; for example, Trello. You can get reliable workflow management solutions (starter plans) within $20 per month; for example, Todoist costs as low as $3 per month per user (for up to 300 projects), Asana costs $11 per user per month, and Zapier costs $20 per month for up to 750 tasks. Kissflow Digital Workspace, another top workflow management system, costs$390 per month for up to 20 users. Nintex offers various plans (all allowing unlimited users), starting from $875 per month for up to 10 workflows.

Are There Any Free Workflow Management Systems Available?

If your business has budget constraints, there are many free workflow software tools that you can leverage to streamline your company’s workflow management. For details, please refer to our blog on the best free and open-source workflow management software.

What Are the Hidden Costs Associated With Workflow Management Systems?

The top workflow management system vendors are generally transparent about the pricing. However, at times, there are hidden costs for:

  • Customization
  • Installation charges
  • Data migration
  • Customer support
  • System upgrades and maintenance
Are the Workflow Management Software Solutions Secure?

The perfect workflow software must ensure security to earn user trust. Thus, to keep your business’ workflow data safe, the top workflow management systems typically provide multi-layer security features for data access, sharing, storage, and encryption. Nevertheless, before finalizing a workflow software for your business, it is advisable to discuss these parameters with the vendor.

compare software image