Zendesk Guide
Smart knowledge base for better self-service and empowered agents.
Zendesk Guide is a smart knowledge base that helps tap into that institutional knowledge and puts it to work. With Guide, you can quickly build a customizable help center, online community, and customer service portal so customers get better self-service and agents see improved efficiency and faster resolution. And since it’s the only knowledge base native to Zendesk, it integrates seamlessly with Zendesk Support.
2007
United States
- Education-management
- Electrical-electronic-manufacturing
- Information-services
- Information-technology-services
- Retail
- Telecommunications
- Transportation-trucking-railroad
- English
Industries
- Education-management
- Electrical-electronic-manufacturing
- Information-services
- Information-technology-services
- Retail
- Telecommunications
- Transportation-trucking-railroad
Licensing & Deployment
- Proprietary
- Cloud Hosted
Support
- Email
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Blogs
- Case Studies
- On-Site Training
Media
Zendesk Guide Core Features
Focus of CRM Feature
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Zendesk Guide Pricing
Pricing Type
- Per User
Preferred Currency
- USD ($)
Free Version
- Yes
Free Trial
- 14 Days Trial
Payment Frequency
- Monthly Payment
- Annual Subscription
Zendesk Guide Reviews
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