Zendesk Guide
Smart knowledge base for better self-service and empowered agents.
Zendesk Guide is a smart knowledge base that helps tap into that institutional knowledge and puts it to work. With Guide, you can quickly build a customizable help center, online community, and customer service portal so customers get better self-service and agents see improved efficiency and faster resolution. And since it’s the only knowledge base native to Zendesk, it integrates seamlessly with Zendesk Support.
2007
United States
- Education-management
- Electrical-electronic-manufacturing
- Information-services
- Information-technology-services
- Retail
- Telecommunications
- Transportation-trucking-railroad
- English
Industries
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Education-management
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Electrical-electronic-manufacturing
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Information-services
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Information-technology-services
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Retail
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Telecommunications
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Transportation-trucking-railroad
Licensing & Deployment
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Proprietary
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Cloud Hosted
Support
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Email
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Phone
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24x7 Support
Training
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Webinar
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Documentation
Knowledge Base
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Help Guides
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Blogs
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Case Studies
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On-Site Training
Media
Zendesk Guide Core Features
Focus of CRM Feature
- Calendar & Task
- Contact Management
- Collaboration Tools
- Custom Dashboard
- Email Integration
- File Management
- Forecasting & Analytics
- Lead Management
- Mobile Access
- Pipeline Management
- Reporting
- Sales Automation
- Security
- Workflow Automation
Zendesk Guide Pricing
Pricing Type
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Per User
Preferred Currency
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USD ($)
Free Version
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Yes
Free Trial
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14 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
Zendesk Guide Reviews
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