Best IT Services Companies

Looking for top IT services companies to implement your next big idea? Just get in here to access the researched list of top IT service providers by GoodFirms. Outsourcing IT solutions change over settled IT costs into variable expenses and enables you to plan the expenditure viably. The best part, you get a combination of human talent who are certified and experienced to manage your project. A quality outsourced IT service provider will have the assets to begin new tasks immediately, with effect to the versatility of projects it has dealt with! Reduce the risks and increase compliance and security for your project by hiring one of the best IT firms indexed below:   

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List of Top IT Services & Solutions Providers | Best IT Companies

  • 1. Skelia

    We extend your team with IT and Engineering talent
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    Skelia is an international leader in building stable cross-border organizations and affiliate companies in Eastern-Europe. For over a decade, Skelia has provided IT and Engineering staff augmentation services to a diverse range of clients—from start-ups to Fortune 500 companies. At present, Skelia operates t ... learn more about Skelia

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    $25 - $49/hr
    250 - 999
    2008
    Luxembourg, Poland
  • 2. Cyber Infrastructure Inc.

    On mission to Enhance lives of Billions of users!
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    Our mission is to Empower and Enhance the lives of Billions of users through Profound technology solutions. We invite you to Think Big and join this movement as our Clients, Partners and Employees.   Our services are designed to take your business to the next level, re ... learn more about Cyber Infrastructure Inc.

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    $25 - $49/hr
    1,000 - 9,999
    2003
    United States, United Arab Emirates
  • 3. Magneto IT Solutions

    eCommerce, Mobile App , Web
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    Magneto is an award-winning eCommerce platform development company. Our core competencies lie in developing market-leading end-to-end eCommerce solutions. From creating strikingly beautiful web stores to innovative mobile applications, our team uses the agile methodology to develop industry-leading User Interfaces to d ... learn more about Magneto IT Solutions

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    < $25/hr
    50 - 249
    2009
    United States, Australia
  • 4. Packetlabs

    Hack Yourself Before Someone Else Does
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    Packetlabs is an IT consulting firm specializing in expert penetration testing. We offer a number of services including infrastructure penetration testing, web & mobile application testing, social engineering, red team exercises, source-code reviews and exploit development. Our clients are in a number of industries ... learn more about Packetlabs

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    $150 - $199/hr
    10 - 49
    2011
    Canada, United States
  • 5. Inventorsoft

    Software development company
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    Inventorsoft is a Ukrainian web/mobile development company that offers pre-selected candidates based on your requests for companies from startups to large enterprises who want to scale up their digital impact by hiring the best developers. Thanks to our 8 years of expertise and clear reputation, quality recruitment ... learn more about Inventorsoft

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    $25 - $49/hr
    50 - 249
    2015
    Ukraine, United States
  • 6. LME Services

    U.S.-Based I.T. Support Services
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    Open since 1994, LME Services is a leading Managed I.T. Services Company with a 100% U.S.-based MSP model. Our approach is to deliver more consistent tech services than the big I.T. firms while also offering a more reliable level of communication than the one-man IT shops. Experience comes down to ... learn more about LME Services

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    $100 - $149/hr
    10 - 49
    1994
    United States, Canada
  • 7. McKinsey & Company

    The best work, with the best teams.
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    McKinsey & Company is a global management consulting firm. We work with our clients as we do with our colleagues. We build their capabilities and leadership skills at every level and every opportunity. We do this to help build internal support, get to real issues, and reach practical recommendations. We bring out t ... learn more about McKinsey & Company

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    $100 - $149/hr
    10000+
    1926
    United States
  • 8. ZS

    Impact where it matters.
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    ZS is the world’s largest firm focused exclusively on helping companies improve overall performance and grow revenue and market share through end-to-end sales and marketing solutions—from customer insights and strategy to analytics, operations and technology. More than 4,500 ZS professionals in 22 offices w ... learn more about ZS

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    NA
    1,000 - 9,999
    1983
    United States
  • 9. Tata Consultancy Services

    Transform to Enterprise Agile
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    Tata Consultancy Services is an IT services, consulting and business solutions organization that partners with many of the world’s largest businesses in their transformation journeys. TCS offers a consulting-led, Cognitive powered, integrated portfolio of IT, Business & Technology Services, and engineering.

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    $50 - $99/hr
    10000+
    1968
    India, United Kingdom
  • 10. Symantec

    The world's leading cyber security company.
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    Symantec Corporation the world’s leading cyber security company, helps organizations, governments and people secure their most important data wherever it lives. Organizations across the world look to Symantec for strategic, integrated solutions to defend against sophisticated attacks across endpoints, cloud ... learn more about Symantec

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    $100 - $149/hr
    10000+
    1982
    United States
  • 11. TVG Consulting

    Ensure reliable & stable networking
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    TVG Consulting provides a one-stop IT Consulting solution for companies with 10-150 employees demanding their network and systems to be "always on and available"​ . TVG includes a US/Southern California staffed HelpDesk with experienced and certified engineers and support personnel ready to support all type ... learn more about TVG Consulting

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    $25 - $49/hr
    2 - 9
    2005
    United States
  • Firstsource is a leading global provider of customised Business Process Management (BPM) services.We specialise in helping clients stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes.

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    $50 - $99/hr
    10000+
    2001
    India, Philippines
  • 13. Accenture

    The vision to transform.
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    Accenture solves our clients' toughest challenges by providing unmatched services in strategy, consulting, digital, technology and operations. We partner with more than three-quarters of the Fortune Global 500, driving innovation to improve the way the world works and lives. With expertise across more than 40 indus ... learn more about Accenture

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    $100 - $149/hr
    10000+
    1989
    Ireland, United States
  • 14. Convergys

    Making Great Experiences Happen
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    Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business.

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    $50 - $99/hr
    10000+
    2001
    United States, Canada
  • 15. Wipro

    IT Services, Consulting, & Outsourcing
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    Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make the ... learn more about Wipro

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    $25 - $49/hr
    10000+
    1945
    India, United States
  • 16. Espeo Software

    Digital solutions for those who dare to be better.
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    Espeo Software is a software lab dedicated to a high-quality product development, design, and testing. For more than a decade, we have been connecting Polish developers with Finnish companies. Our expert teams build and design custom web and mobile applications that keep up with innovation in Finland.  Exceptio ... learn more about Espeo Software

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    $50 - $99/hr
    50 - 249
    2008
    Poland, United States
  • 17. Modis

    An IT and Engineering Staffing Agency
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    At Modis, we use our insight, knowledge and global resources to make exceptional connections every day. With 100 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Modis as their workforce partner to ... learn more about Modis

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    $25 - $49/hr
    10000+
    1986
    United States, Canada
  • 18. SSCS

    30 years of dedication
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    Since 1988, SSCS have provided third-party hardware maintenance and support to enterprise IT departments and data center leadership. As an alternative to OEM support, SSCS dramatically impacts OpEx (Operating Expense) budgets for post-warranty servers, storage systems and networking hardware.

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    $25 - $49/hr
    250 - 999
    1988
    United States
  • We are Genius Business Solutions. We help the top manufacturing organizations design better products, boost manufacturing efficiency and deliver and service the products throughout the product lifecylce through simple, reliable IT & Engineering services. 

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    $25 - $49/hr
    50 - 249
    2004
    United States
  • 20. Synoptek

    Award-Winning Managed IT Services
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    Synoptek offers IT consulting, managed IT services, cloud services, and on-premise IT management as well as 24×7 end user support for improving business results. With over 500 employees and more than 2000 active customers in the United States and abroad, Synoptek provides comprehensive information technology mana ... learn more about Synoptek

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    $50 - $99/hr
    250 - 999
    2001
    United States, United Kingdom
  • 21. MariaDB

    REAL BUSINESS RELIES ON MARIADB
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    MariaDB frees companies from the costs, constraints and complexity of proprietary databases, enabling them to reinvest in what matters most – developing innovative, customer-facing applications rapidly. Trusted by organizations like Deutsche Bank, DBS Bank, Nasdaq, Red Hat, ServiceNow, Verizon and Walgreens &ndas ... learn more about MariaDB

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    $25 - $49/hr
    50 - 249
    2006
    United States, South Korea
  • 22. XTIVIA Inc

    Superior IT Solutions.
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    XTIVIA has established a proven, global reputation as a company that delivers leading-edge IT solutions and technology support for our clients’ specific requirements, regardless of project complexity. Our passion, combined with a dedicated leadership team and unparalleled technical staff, creates customer relatio ... learn more about XTIVIA Inc

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    $100 - $149/hr
    250 - 999
    1992
    United States, India
  • 23. The Scarlett Group

    Managed IT Services Jacksonville
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    The Scarlett Group in Jacksonville, FL exists to simplify IT, save resources, foster growth and facilitate innovation. With a team of highly-credentialed group of IT Professionals, it provides businesses with Managed Services, IT & Business Consulting, IT Auditing, Recovery, and Cybersecurity  

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    NA
    Freelancer
    United States
  • 24. Brennan IT

    No.1 Managed Services Provider
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    For 20 years we’ve been committed to making our clients’ lives easier. It all started with a realization that Australian businesses could be so much more — if only they were able to leave IT to the experts and focus on what they do best: their business. 

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    $25 - $49/hr
    250 - 999
    1997
    Australia
  • 25. Micro Focus

    Enterprise grade scalable software
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    From mainframe to mobile, we have the portfolio depth and breadth to cover challenges across DevOps, Hybrid IT, Security & Risk, and Predictive Analytics. Enterprise-grade scalable software with analytics built in. Learn more at www.microfocus.com

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    < $25/hr
    10 - 49
    1976
    United Kingdom, China
  • 26. CyberCraft Inc.

    Your Trusted Software Development Partner
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    CyberCraft is a software development company based in Lviv, Ukraine. Its clients include Solano Labs, Opt/Net, Allgress, Polymorph. CyberCraft builds and provides dedicated software development teams for clients around the globe. Its main focus is IT staff augmentation, outstaffing, and building dedicate ... learn more about CyberCraft Inc.

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    $25 - $49/hr
    50 - 249
    2012
    Ukraine
  • 27. Proficio

    Improve Your Security Posture.
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    Proficio is a world-class Managed Security Service Provider (MSSP) providing managed detection and response solutions, 24×7 security monitoring and advanced data breach prevention services to organizations globally. 

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    $25 - $49/hr
    50 - 249
    2010
    United States
  • 28. CodeBright

    Software Made Simple
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    We at CodeBright believe in improving the world using technology. We work with startups, small/large companies, and non-profit organizations to bring Minimal Viable Products (MVPs) to the market, improve/streamline/automate business processes, raise efficiency/productivity, reduce costs, solve business challenges, and ... learn more about CodeBright

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    NA
    50 - 249
    2015
    United States, United Kingdom
  • 29. Next Big Technology(NBT)

    Best Web & Mobile App Development Company
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    Next Big Technology (NBT) is a premium Web & App Development firm established in 2009. NBT always uses the latest technologies for Website & Mobile App development. As an applications development company, we know how to build websites and apps that utilize proper design and programming to build products that ... learn more about Next Big Technology(NBT)

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    < $25/hr
    50 - 249
    2009
    India, Australia
  • 30. OnHires

    Global IT Recruiting for fast-growing companies
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    Our mission is to provide companies with top talents. We attract the best specialists — employees with different stacks for all types of IT products. Why OnHires? We have experience in selecting ideal employees in different areas. Key areas of our expertise: Blockchain, Cryptocurrency, AI, Fintech, ... learn more about OnHires

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    NA
    10 - 49
    2017
    Estonia
  • 31. Capital Numbers

    Your End-to-End Digital Transformation Partner
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    Capital Numbers is an award-winning Digital Consulting & Engineering company offering end-to-end development solutions to Enterprises, Silicon Valley Founders, Agencies, and Startups worldwide. We are ISO 9001 and 27001 certified with 700+ experts working full-time across multiple delivery centers and offices in ... learn more about Capital Numbers

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    $25 - $49/hr
    250 - 999
    2012
    India, United States
  • 32. DevsData Tech Talent LLC

    Tech Recruitment: Poland, EU, USA, LATAM 🇵🇱🇺🇸
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    We are a Premium Tech Recruitment agency specializing in challenging projects. Extensive vetting process of the candidates and very high clients' satisfaction rate is what we are great at. Our expertise in Software Development is another area in which we excel. 📧 Send an email: [email protected] ... learn more about DevsData Tech Talent LLC

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    NA
    10 - 49
    2016
    United States, Poland
  • 33. PixelCrayons

    Software & Mobile App Development Company
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    We are an award-winning IT & Software Outsourcing Company based in India offering end-to-end solutions to Enterprises, ISVs, Digital Agencies, and Startups. Since our establishment in the year 2004, we have serviced 5400+ customers from 38+ countries. We are highly acknowledged among our clients for our agile/De ... learn more about PixelCrayons

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    < $25/hr
    250 - 999
    2004
    India
  • 34. OM SOFTWARE PVT LTD

    WE BUILD WEB & APPS , THAT BUILD YOUR BUSINESS
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    Established in 2004, OM Software is a web development firm specializing in eBusiness optimization solutions for companies across the globe. OM Software offers a complete range of web-based application services including strategic consulting, prototype development, site architecture planning, creative graphic design and ... learn more about OM SOFTWARE PVT LTD

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    < $25/hr
    50 - 249
    2008
    India, United States
  • 35. ValueCoders

    ON-DEMAND SOFTWARE TEAMS
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    ValueCoders has been providing IT Outsourcing Services Worldwide. We combine Business Domain Knowledge, Proven Methodologies, and All the Latest Technology, With 450+ Well Trained Software Professionals to Deliver High-Quality Solutions that Add Value to Your Businesses. From Startups to Enterprises, Pro ... learn more about ValueCoders

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    < $25/hr
    250 - 999
    2004
    India
  • 36. iCoderz Solutions Pvt. Ltd.

    Best Website & Mobile Apps Development Company
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    iCoderz is a leading website & mobile app development company in India & USA that builds apps for various platforms (Android & iOS). It inaugurated its operations in the year 2011 with a few young and dynamic techno- entrepreneurs with the aim of offering customized services in the area of mo ... learn more about iCoderz Solutions Pvt. Ltd.

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    < $25/hr
    50 - 249
    2011
    India, United States
  • 37. Trilight Security

    Cybersecurity services for SMB and enterprises
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    Trilight Security is a cybersecurity services provider with the focus on MSSP and MDR services. We have a team of qualified cybersecurity and IT experts who detect, investigate, respond to threats before they disrupt business or take necessary steps to minimize or eliminate their potential or real impact. We also ... learn more about Trilight Security

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    $25 - $49/hr
    10 - 49
    2020
    Estonia
  • 38. CDN Solutions Group

    Blockchain, NFT, Mobile App, Software Development
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    Established in 2000, CDN Solutions Group is a leading Blockchain, Software, Web and Mobile App development company in USA, AU, and India. We are an ISO 9001:2015 certified IT Solutions Provider company delivering innovative services. Innovative web & mobile business strategy, Agile solution development, R ... learn more about CDN Solutions Group

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    < $25/hr
    250 - 999
    2000
    India, United States
  • 39. Attract Group

    Software development & IT consultancy group
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    Attract Group is a great team of driven IT Professionals. We provide excellent web, mobile & custom solutions for your business along with IT Consulting. You get superb service and user experience since our team cares about Attract Group’s reputation and brand.  Our office is located in Ukra ... learn more about Attract Group

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    $25 - $49/hr
    50 - 249
    2011
    Ukraine, United States
  • 40. UiSort Technologies Pvt Ltd

    iOS, Android and Web Application Development
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    UiSort Technologies is a leading Web and Mobile Application Development Company. We are a team pool who are dedicated to serve the customers and have been functioning in the IT industry since 2014. UiSort specialized software services in the fields of custom web development, offshore product development and mobile apps ... learn more about UiSort Technologies Pvt Ltd

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    < $25/hr
    2 - 9
    2014
    India
  • 41. WebSailors

    ✔️ Web | ✔️ SaaS | ✔️ Mobile | ✔️ Design | ✔️ QA
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    WebSailors.pro is a highly professional company, focused on developing complex Web and Mobile Solutions and Systems, with more than 7 years on market and has branches in Europe, Asia and North America. Our wealth experience includes a lot of successfully implemented projects for customers from all over the world in ... learn more about WebSailors

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    $25 - $49/hr
    10 - 49
    2013
    United Arab Emirates, Singapore
  • 42. Berezha Security Group (BSG)

    Application Security & Penetration Testing
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    Berezha Security Group is a cybersecurity consulting firm specializing in all aspects of application security, infrastructure and social engineering penetration testing, cybersecurity consulting, and professional training. Since its founding in 2014, Berezha has delivered over 120 projects for more than 80 clients w ... learn more about Berezha Security Group (BSG)

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    $50 - $99/hr
    10 - 49
    2014
    Ukraine
  • 43. OweBest Technologies

    A Global CMMI Level 3 Appraised Company
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    OweBest is a pre-eminent IT company with development centers across India. We have been delivering integrated solutions to our clients across the world for over several years and talk with excessive pride and self-satisfaction about our achievements and exhaustive experience in website designing, development, internet ... learn more about OweBest Technologies

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    < $25/hr
    50 - 249
    2016
    India, United States
  • 44. Chapter247 Infotech

    Software Dev | Cloud Consulting | Web | AI | IOT
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    Chapter247 is a leading digital transformation company providing cutting-edge engineering solutions to organizations. By influencing the lives of 100+ million users our presence in the US, UK, Australia, and many countries has spearheaded the need for a technology revolution.  As a collaborative partner, we aid ... learn more about Chapter247 Infotech

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    < $25/hr
    50 - 249
    2012
    India, United States
  • 45. A3logics

    IT Consulting and Professional Services
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    A3Logics is a mobile app and software development company that has delivered thousands of projects with quality over the past 18 years. We are global leaders in delivering IT solutions and mobile app development services with a strong portfolio of clients who are market leaders in their field. We have a dedicated team ... learn more about A3logics

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    $25 - $49/hr
    250 - 999
    2003
    United States, India

Buyer’s Guide

What is IT Service?

IT services are IT solutions delivered to customers without having them worrying about the high costs and hazards associated with that service. The customers can aptly use IT solutions without the complexities of maintenance, warranty, scalability, and resilience. IT service companies supervise various processes such as network management, system administration, cybersecurity, and IT systems management, etc.

What is IT Service Management?

ITSM is the system that allows the service provider in the designing, planning, management, and optimization of information technology (IT) services provided to customers. The main aim of an IT Service Management structure is to guarantee that the right processes and technology are implemented in order to meet the various business goals of the client organization. ITSM is subdivided into three segments, Service strategy, Service maintenance, and Service enhancement. Service strategy catalogs the best services for the business, whereas Service maintenance, focuses on the project management, identifying issues and incidents as well as adequately reporting on the adaption of the services. Through Service enhancement, ITSM deals with policy, procedure, and asset management.

The following are some of the most popular ITSM frameworks:

  • Information Technology Infrastructure Library (ITIL)
  • COBIT
  • Microsoft Operations Framework
  • ISO 20000
  • Six Sigma
  • The Open Group Architecture Framework (TOGAF)

What Are the Different Types of IT Services?

IT Services plays an essential role in the growth of the business. The following are a few of the different types of IT services offered by the top IT service providers:

1. Cyber Security:

The aim of implementing cybersecurity solutions is to deliver a sound security protocol for computers, networks, servers, and other devices connected via the Internet. Cybersecurity likewise ensures that the data stored on these devices is safe from attackers with malicious intent. There are several types of cyber threats that can cause potential harm to the entire system by gaining access to and deleting organizations' or users' sensitive/crucial data. 

The following are the most potent cybersecurity threats:

  • Malware
  • Ransomware
  • Phishing
  • Social Engineering

The top cybersecurity companies continuously gather data to recognize potential menaces and obstruct any attack risk or vulnerability. They employ specific threat hunting proficiencies such as 24/7 security monitoring, frequent policy changes, etc. to identify security flaws in the system. The service provider also investigates and manages breaches to eliminate the root problem of the attack, thereby allowing users to resume business-as-usual quickly.

2. Database Administration

Database administration signifies several activities executed by the database administrators, which warrants that the database is always accessible when required. The top database administration services ensure periodic database monitoring, security, and troubleshooting. The administrators tweak specific parameters like server memory allocation, disk usage, file fragmentation, etc. to enhance system performance as well as produce reports from queries, which are then run against the database.

A remote database service provider helps businesses in attaining a balance between database administration and their core business process. Clients can get on-demand scalable solutions by investing limited time and money. Besides, leveraging the outsourced management team’s expertise and explicit knowledge can create a substantial positive impact on the business.

3. IT & Networking

A network is a combination of workstations, servers, mainframes, interface devices, etc. connected to one another that enables the sharing of data. The relation between these interconnect devices, known as network topology, helps in identifying their communication hierarchy. Typical network topology includes Bus Topology, Ring Topology, Mesh Topology, Hybrid Topology, amongst several others. 

Switches, routers, and wireless access points are some of the essential networking nodes. These nodes effectively communicate with one another as well as with other networks, establishing a communication channel. There are different types of systems that are classified depending on the geographic region occupied by them or their chief operative purpose.

Networks based on the operational area are:

  • Personal area network (PAN)
  • Local area network (LAN)
  • Metropolitan area network (MAN)
  • Wide area network (WAN )

Networks based on activity are:

  • Storage area network (SAN)
  • Enterprise private network (EPN)
  • Virtual private network (VPN)

4. IT Consulting

IT consultancy providers create a road map for sourcing, employing, and maintaining IT assets and resources. An IT consultant renders organizations with best practices for applying IT solutions and services within their business objectives. IT consultancy helps implement cybersecurity, cloud environments, network infrastructure, ERP, and other IT solutions.

IT service providers understand and analyze the IT requirements of their clients and advise solutions and services accordingly. They further manage and supervise the implementation process, simultaneously assisting organizations with the transition process. It is crucial to subcontract IT services and solutions to the top IT services companies to ensure that the system functions correctly and securely.  

5. Staff Augmentation

To simplify, staff augmentation is the process of hiring technical talent across the globe while directly managing the augmented team. Proprietors can handpick the candidates that fit business requirements while molding the augmented team, no matter how and when required. Staff augmentation does not require infrastructural investments, while simultaneously reducing time spent on recruitment. 

Client companies can accurately leverage both external along with internal resources while identifying and filling the existing skills gaps by staff augmentation. Staff augmentation promotes access to industry specialists lowering the training and development cost and efforts.

However, throughout the assessment of vendors offering staff augmentation, analyze whether they can deliver what they claim. Inquire about the lead or lag cycle time for staffing, their bench strength, and even the ability to assign candidate profiles.

What is Managed IT Service?

Managed IT Services or is an autonomous third-party service provider that remotely manages the IT requirements for the host company. Several businesses require extensive infrastructure such as multiple networks & servers, switches, VOIP phones, robotics, etc. to handle IT services. These demands are subcontracted to a managed service provider to reduce setup costs while enhancing productivity. The IT service providers deliver uptime maintenance, data updates & installation, network monitoring, installation & maintenance of company-specific apps, helpdesk services as well as system integration services. 

What Are the Benefits of Outsourcing IT Services Solution?

Most enterprises often choose to outsource their IT services and solutions for a variety of purposes. There are several benefits of outsourcing IT solutions, such as:

1. Reduce Costs:

Hiring and training a team of IT experts, along with setting up the required infrastructure, can be costly. Besides, by subcontracting services, businesses save a substantial amount of money spent on hardware expenses, software licenses, maintenance, etc. Outsourcing enables decision-makers to concentrate on the overall budget of the project as well as allot human resources where you require them most. Moreover, firms can acquire highly skilled employees at a lower cost.

2. Experienced Resource:

Outsourcing IT services allows businesses access to a highly talented and skilled workforce from across the globe. The IT service companies ensure that the staff assigned to your project is certified and possesses experience in the relevant field to accurately deliver the required IT solutions. Besides, as the top IT solutions companies have worked on multiple projects ranging a various bandwidth, they can easily and efficiently tackle any unforeseen issues that may arise.

3. Innovative Technologies:

The need to match pace with the changing trends and technologies is crucial for organizations. However, as mentioned in the first point, setting up an in-house IT service infrastructure, that is up-to-date, can cause a dent in the business’ budget. The best IT service companies possess the resources to implement the newest and innovative tools and technologies right away. These service providers are well aware of the upcoming trends and can aptly integrate them within the business.

4. Support and Maintenance:

The best IT services companies provide assistance 24/7, throughout the year, to their customers. Businesses can raise concerns over the phone or via email communication and get someone to resolve the issue at any time. Moreover, these IT experts offer proactive support and provide timely maintenance of the entire system in order to identify and prevent avoidable disasters.

5. Security and Compliance:

Outsourcing IT services have their own risk factors such as data breach, access by unauthorized personnel, fraudulent activities, etc. However, the top IT service providers safeguard their clients against these threats. They offer compliance solutions to match the requirement as well as offer secured data recovery protocols to tackle unpredictable data loss. The best IT solutions companies also sign Non-Disclosure Agreements (NDA) to ensure that your business ideas and information are safe with the service provider.

How to Shortlist Best IT Service Companies?

It is vital to thoroughly research the top IT service providers to sort out the ideal partner. However, it can be challenging to scrutinize the capabilities without identifying which selection criteria to analyze. While screening IT company services, consider the following benchmarks:

1. Portfolio: 

The portfolio of the best IT companies gives insight into the working pattern and the different types of projects curated by the service provider. It also emphasizes their strengths and weaknesses enabling you to consider their candidature. A portfolio further highlights their proven records in various industries, enabling you to assess and acquire IT company services that are relevant to your project.

2. Client Reviews: 

Apart from their past experience, clients must analyze the recommendation given by their past clients. You may read online feedback about the IT solutions delivered by the best IT solutions companies to better understand their calibre. Authentic positive reviews offer a thorough understanding of the firm’s processes and IT company services quality. In addition to requesting references, you must also explore independent review and rating platforms, like GoodFirms, to receive genuine client testimonials.

3. Cost:

Customarily, the cost of IT services depends on the features required, its scope for scalability, infrastructures, etc. Another determining factor is the level and variety of services. The top IT services companies may offer integrated line-of-business IT applications at a higher cost. However, the price should not be more than the amount that you would have spent on setting up services in-house. The IT service provider companies must deliver consistent results while maintaining a consistent fee.

4. Team:

It is vital to scrutinize the vision and values of the service provider company. Ensure that you have information about the experts who will be the contact point for your projects. While teaming up with the top IT solutions companies, it is essential to evaluate the visions, values, and socio-cultural aspects of the company. Verify the LinkedIn profiles of executives, managers, etc. to assess their talent, expertise, as well as their past projects. 

5. Security:

While outsourcing to top IT solutions companies, question them about the security policies that they have installed. Also, analyze the protocols concerning digital integrity and data authenticity. Ask them regarding their plan of action countering the potential threats of hacking or data tampering. Moreover, make sure that the service provider regularly monitors the network and installs a network-specific firewall to defend against network-related issues.

What Questions Should You Ask Before Hiring the Top IT Services Company?

It is imperative to understand that the shortlisted IT consulting services company is capable of meeting your demands and expectations. Before finalizing the deal, you must ask the following questions to ensure that you are teaming with the best IT solutions company:

1. What Is Your Onboarding Process?

The onboarding process should be easy and uncomplicated to eliminate any confusion that may arise between the various teams working together. An ideal IT services company conducts numerous meetings detailing the documentation process, task management, transfer forms, follow-up procedures, etc. Inquiring about the onboarding process is essential as it smoothens the transition process, moving forward the expectations of the business.

2. Will You Assign a Dedicated Representative to Manage Our Account?

Ask the partner company whether there will be a dedicated account manager to supervise all your needs and deliver the best results. A representative will act as a helpdesk for the top-level managers as well as mid-level and low-level executives to reach out with queries. It is advisable to ask for the ideal time to interact and their estimated response time. 

3. How Do You Plan on Preventing the Network and Cloud From Cyber Threats?

Outsourcing can leave your business at risk of cyber threats as well as potential data breach issues. You must inquire about the potential IT services company regarding their defense strategies implemented for their internal network as well as your network. Question their certified experts concerning the design and course of best practices, procedures, and policies to warrant that your network and data is secure.

4. Are the Services Scalable in the Long Run?

Shifting from one service provider to another when your business requirements grow can be a tiresome task as well as a costly alternative. The managed IT consulting services company you select must be compatible with the current requirements,as well as capable of serving in the long-term. They should be capable of offering bigger and advanced services if the client-business plans expansion. Always opt for a company with a vision to match any future demands.

5. What steps do you take to ensure we experience minimal downtime?

Lengthy downtime can cause an organization to lose clients. You must partner with the top IT services company that is capable of delivering business continuity strategies to keep the operation up and running even during the event of an unpredictable disaster. Inquire regarding the redundancies offered by the service provider in case your network goes down. Ensure whether they proactively monitor internet traffic patterns or IT systems to detect potential loopholes and prevent downtime.

GoodFirms Research Process:

To receive the ideal IT solutions, company proprietors must opt for one of the best IT companies. GoodFirms strives to assist the service seekers in this crusade by exhibiting the above list of the top IT services companies worldwide.

The predominant IT service agencies that grabbed a position on the list of best IT companies are evaluated based on the extensive research procedure adopted by GoodFirms' expert researchers. This includes the analysis of several qualitative and quantitative factors, such as the company's portfolio, market penetration, and industry experience. These featured business IT service provider companies have also been ranked after carefully scrutinizing their domain expertise and support services. 

Furthermore, another valuable parameter acknowledged by the research team is the capability of the company to deliver exceptional IT solutions to its customers, which are proven by client reviews on GoodFirms platform. After a thorough investigation, our analyst observed that the above-listed IT service companies deliver robust IT solutions to patrons across the globe. 

GoodFirms also encourages new and upcoming IT solution providers to partake in future research procedures by providing attestations of their work and grab a spot in our 'Research' section.

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