A Tech-Savvy Partner That Keeps Our Hospital Running Smoothly
Their team's composure and responsiveness were two notable aspects. They were fully aware that delays and downtime are unaffordable for hospitals. They offered training so that our employees could quickly become accustomed to the new systems and worked around our operating hours.
Our network is more reliable, data processing is quicker, and there have been no system-wide disruptions since we started working with them. They understand how healthcare works and are more than simply IT specialists.
What was the project name that you have worked with ASTRELUX IT PRIVATE LIMITED?
Healthcare IT System Upgrade & Network Support
What service was provided as part of the project?
IT Services
Describe your project in brief
Astrelux to provide long-term support services and modernize our hospital's deteriorating IT infrastructure. Our servers were upgraded, cybersecurity measures were strengthened, network speed was optimized, and new hardware was integrated into every department as part of the project. In order to guarantee less downtime and improved system utilization, we also requested them for assistance with real-time monitoring tools and staff training.
What is it about the company that you appreciate the most?
What impressed us most was their reliability and deep understanding of how critical IT systems are in a hospital environment. They didn’t just fix problems they worked proactively to prevent them. Their team was always calm under pressure, quick to respond, and extremely thorough in their execution.
What was it about the company that you didn't like which they should do better?
NONE
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- Completed
- Healthcare & Medical