Overview

About Utility

Utility is a premier digital product agency specializing in custom mobile apps, web platforms, and AI-powered solutions for forward-thinking startups and global brands—including Airbnb, Coca-Cola, Samsung, the NBA, and Forbes. With offices in New York and Los Angeles, our team includes leading product strategists, UX/UI designers, AI engineers, and top-tier developers.

Since our founding in 2013, we’ve delivered over 150 successful projects spanning native and cross-platform development. Our team of 100+ experts collaborate to create innovative, scalable, and cost-effective digital experiences.

What clients say

Review Analytics of Utility

Every review is verified through Goodfirms before it's published.

5.018 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 18 verified reviews · Updated August 2026
Clients consistently praise Utility for delivering high-quality mobile and platform development work, often on tight timelines. They highlight the team's technical expertise, hands-on approach, and proactive communication, with clients noting that Utility goes beyond building products to provide strategic guidance and education. The boutique size and dedicated attention to detail are frequently mentioned as key differentiators, with clients describing the company as reliable and dependable.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Utility
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What reviewers mention most

Lola Lola, managerVerified Review
Posted on May 28, 2026

Simplicity of the concept. The "task -> group -> project" model is intuitive.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentSoftware DevelopmentWeb Design

Utility's flexibility is its biggest strength. The system doesn't dictate how you work—you can launch Docker containers, deploy VMs, or run scripts directly on servers, all from the same interface. This means we could manage our entire Prime Health infrastructure from one place instead of juggling multiple tools.

Search Talents
Search Talents, Sen. Frontend Developer at Search TalentsVerified Review
Posted on Apr 7, 2026

Connecting employers with top talent and job seekers with verified jobs in Australia.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWeb DevelopmentWeb Design

SearchTalents.co has built its overall experience around helping job seekers and employers connect more efficiently through a modern, user-friendly recruitment platform focused on the Australian job market. Our experience lies in simplifying the hiring journey for both candidates and businesses by offering a streamlined digital space where opportunities, talent, and trusted employer branding come together. Over time, SearchTalents.co has developed strong experience in supporting job seekers by making it easier to discover verified job opportunities across multiple industries and career levels. We understand that candidates are not just looking for any job — they are looking for the right opportunity that matches their skills, career goals, and long-term aspirations. That is why our platform is designed to help users explore roles in a clear, accessible, and organised way, while also giving them visibility into employers, company culture, and available career paths.

Ekundayo Deborah
Ekundayo DeborahVerified Review
Posted on Aug 13, 2024

Their technological proficiency really pleased us.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web Development

Because Aalpha Information Systems India Pvt. Ltd. understood the client's industry and user expectations so well, the website received a great deal of appreciation. The group created an eye-catching website that greatly increased user interaction. Their technological know-how and wise counsel were especially impressive.

Prime IT Solution
Prime IT Solution, Manager at Prime IT SolutionVerified Review
Posted on Sep 1, 2022

It was so great and I loved it, thank you!!

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
App Designing (UI/UX)

I loved the customer support they have provided me, to be honest at first I thought it is going to be a bad experience but later they proved me wrong!

Malcolm Gillian, CMO at Fivestar TrainingVerified Review
Posted on Jun 14, 2019

Without a doubt, this is the best app development agency in the industry.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWeb DevelopmentSoftware DevelopmentApp Designing (UI/UX)Web Design

Utility managed the complete development of our product from start to finish. Their expertise covered everything from UX/UI design to mobile and backend technology, including server setup and CMS web platform development. They also designed and built our website while providing strategic digital guidance. The result was a sleek and high-performing iOS mobile application that functioned seamlessly across different environments. Having worked with numerous digital vendors, I can confidently say Utility ranks among the very best.

Casey Huke, President & Co-Founder at Football GeniusVerified Review
Posted on Jun 11, 2019

Utility is the most reliable firm in the industry when it comes to high-quality mobile development.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWeb DevelopmentSoftware DevelopmentApp Designing (UI/UX)Web Design

Utility took full control of our app’s development, creating a custom backend and building out the entire platform from scratch. The app incorporated advanced features such as a real-time prediction engine, in-depth statistical tracking, and a dynamic admin panel for live updates. Despite launching mid-season, the app was met with highly positive user feedback, driving strong engagement and praise from key industry figures on social media. Users averaged an impressive 55 minutes per session—an extraordinary metric for our sector—which directly contributed to our ability to secure over $2 million in seed funding.

Junior Desinor, CEO & Founder at TOOR TechnologiesVerified Review
Posted on Jun 10, 2019

Utility delivers top-tier quality with unmatched attention to detail.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWeb DevelopmentSoftware Development

From the start, Utility was highly engaged, providing immediate attention and thoughtful discussions about our needs. A visit to their office solidified our decision to work with them. They built out the entire backend infrastructure, developed server management tools, and created both Android and iOS applications along with a web platform. Additionally, they implemented sophisticated Bluetooth and encryption integrations to connect our apps seamlessly with the lockbox firmware. Their technology not only helped us successfully launch but also enabled us to attract investors and secure early customers.

Brent Saiontz, President & Co-Founder at SirenMDVerified Review
Posted on Jun 3, 2019

Utility was a reliable and skilled tech partner for our complex medical startup.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWeb DevelopmentSoftware DevelopmentApp Designing (UI/UX)Web Design

Utility was responsible for building our platform from the ground up and has continued to support us with ongoing feature development. They excelled at translating complex technical concepts into actionable solutions, ensuring we fully understood each step of the process. Their team provided valuable recommendations, and we had prior positive experiences with them, which reinforced our decision to collaborate. Over the course of a year, our reach grew from zero to 35 organizations, thanks to Utility’s expertise. Users consistently praised the platform for its clean UI/UX, intuitive design, and ease of navigation. Throughout our partnership, they remained highly responsive and proactive, regardless of the geographical distance between our South Florida-based team and their headquarters in New York.

Erica Ravich White, Account Executive at Clarity StaffingVerified Review
Posted on May 30, 2019

Utility make everything easy for us, and delivered at super high quality!

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWeb DevelopmentSoftware DevelopmentApp Designing (UI/UX)Web Design

Clarity is a recruiting firm in New York City. We needed someone urgently to take over our web/mobile design and development, as our previous developer was not delivering and we couldn’t wait any longer. Utility took over everything. We needed to clean up the previous developer’s work, tons of it, and develop the new things we wanted that we simply had not gotten to yet. They first fixed everything, then they helped us implement many more dozens of features and functionalities (and redesigns) that our previous developer never got to. They helped with graphic design, UX, UI, backend and frontend development, QA, testing, and release management. The project they inherited required a lot of code refactoring and improvements before they could stabilize the product and help us prepare it for a public re-launch. They were definitely creative and proactive. Utility typically takes on larger projects, but they saw the potential in working and growing with us. Things went really smoothly even though we moved really fast. They were totally in control and organized. They're extremely thorough, which, for non-digital people, makes it nice since we don’t know what we don’t know. They also provided us flexible pricing in all the service we took from them.

Mariel Benjamin, Director at Mount Sinai HospitalVerified Review
Posted on May 28, 2019

Utility is the best at what they do

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App Development

I am a Director at Mount Sinai Hospital. Our new digital venture was funded by the Bezos Family Foundation. We had big plans to develop a robust e-learning software portal that brought to life all of our learnings, teachings, and engagement with families. We are made up of physicians, Ph.D.s, and other practitioners, most of which do not know much about digital at all. We knew what we wanted to achieve, but we needed a partner to help bring to life all of our plans in an online and mobile way. Utility completed a massive e-learning platform buildout that has more than 75+ minutes of animated educational video instruction for new doctors, as well as the entire tech platform needed to facilitate these learning cycles within the course. Utility was not the cheapest option at all (although not the most expensive either), but they struck us as the most capable of handling the wide range of digital/mobile work we were going to need over time. We have definitely hired other vendors, but Utility stands out as more professional, capable, and forward-thinking than any of the others we’ve dealt with.

Katy Aucoin, CEO & Founder at DearduckVerified Review
Posted on May 25, 2019

Great mobile app developers making high quality products with clients

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWeb DevelopmentSoftware DevelopmentApp Designing (UI/UX)Web Design

I am the CEO of Dearduck, an app that takes the guesswork out of gifting by working with consumer preferences. We had done a lot of testing and research in the market. It's a huge untapped market. We understood that lack of information was the root cause of the problem we were trying to solve, but we didn't know what we wanted to build exactly or how. We needed a partner that could help us build our product. Utility helped us take an MVP approach and figure out what we needed to know so that we could solve our problem without overbuilding. Utility took us from concept to wireframes and the development of our MVP. There are different complex backend layers to our app for gathering preferences and learning about a user's relationship with each of their connections, extending from friends and family to co-workers. We focus on hyper-personalization and integrate with different technologies for passing on repayments for retailers. We haven't gone over budget in any of our projects. If anything, we came under the projected amounts. My success with Utility has been measured by their ability to reach and fix any issues.

Remy Sylvan, Product Design Lead at FITCHVerified Review
Posted on May 24, 2019

Utility always delivers, and they’re one step ahead so you don’t have to worry

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWeb DevelopmentSoftware DevelopmentApp Designing (UI/UX)

I was working at the time for an agency that was managing the music artist Usher. We had a couple of digital products that needed to be made, so we contacted Utility. Their main objective was to develop the core application for the upcoming music tour. We had a partnership with Target where we were hosting 4D content and experiences, and we also sold merchandise where users could get exclusive content while Usher was in town. There are special messages and notifications for fans, and he also sold certain exclusive and limited merchandise. At the time, he was releasing videos and music, so we could also host all of this content on the app as well. We needed mobile apps and a backend built, which is where Utility came in. The development cycle was pretty seamless. The app got about 3 million worldwide downloads over the course of the 8 months he was on tour. I’ve worked with a lot of dev shops, but Utility is my favorite because they’re able to dissect requirements and put them into actual tasks to make a great product in a timely manner. Their adaptability left a huge impression. It seemed like the entire team was behind me. I’ve worked with 10 different dev shops during my experience, and Utility remains on top.

Dan Rozgony, Senior Account Director at Verizon (at Civic Entertainment Group)Verified Review
Posted on May 21, 2019

Platform buildout in record time, with high quality work!

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWeb DevelopmentSoftware DevelopmentApp Designing (UI/UX)Web Design

We’re a big experiential marketing company based in NYC. We needed a digital provider for a large project we were working on for a global Telecom brand of ours, so Utility was selected to handle all things digital design and tech. There was a global event coming up, so we needed an entire online experience and platform (mobile and web) for the large-scale conference which brought users together in one place. Utility was instrumental in helping us work through all of the challenges. Utility built the online meeting schedule tool for our clients to use for meetings, cancellations, additions to the calendar, and other functionalities. They created a seamless on-site process. The robust registration portal they built also had a reporting site, so it was important for us to see who was registered for what. It was a robust product due to its flexibility and ability to allow us to make changes, launch communications, and have an easily-viewable and manipulatable check-in sheet for the on-site process. The portals were also optimized for mobile. The entire project was a collaborative effort, but Utility provided tons of insight and creative thinking. They balanced the project with a budget and what they thought was reasonable. It exceeded some of the work we’ve received in the past. They performed well and were always on top of things.

Michael Ricciardi, CEO at Mercury Capital AdvisorsVerified Review
Posted on May 17, 2019

Utility is the best, I wouldn’t work with anyone else

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App Development

We hired Utility to rebuild our digital products and create a digital platform where people could invest in securities. We were out of our element with the work, so we knew we had to partner with an external agency. We had our own view of what we wanted it all to look like, and we worked with Utility so that they could capture the appropriate vision for it. I would say that they nailed it. That project required a huge amount of time and attention because it involved lots of different legal jurisdictions, tax implications, and regulatory considerations, all of which had to be constructed, in my view, with the appropriate connectivity, aesthetics, functionality and so forth. Our digital platform has gotten kudos as one of the top two or three on Wall Street. Utility is the greatest.

Ryan Hegenberger, President & Co-Founder at UrLifeVerified Review
Posted on May 17, 2019

Top to bottom a very talented group of mobile specialists

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Mobile App DevelopmentWeb DevelopmentSoftware DevelopmentApp Designing (UI/UX)Engineering Services

UrLife Media takes user-generated content, gives is a custom narrative, and packages it in the style of a movie trailer, with custom stories, professional voiceovers, graphics, and visual effects. We do this by using actual, human editors, and not an algorithm. We needed a mobile technology platform which could help facilitate growth in this segment. The product we needed to create was unique in that it would move large amounts of video data across the web. It needed to be as user-friendly, intuitive and efficient as possible. We talked to a few companies early on and found that we weren't getting what we needed. Utility came from a few good references. We're based in LA, while Utility is New-York-based. Utility wanted to understand what our end result needed to be, and they helped shape it along the way. Utility built everything on both our site and our apps. With the first two companies we talked to, we had no framework for our project. Utility imagined everything from scratch. They did a ton of heavy lifting in order to get us to where we are. Utility has been instrumental in translating what we were asking for into an actual product, but also providing some education to us as far as how things are built and what the timelines are. From a responsiveness point of view, Utility was always there for us.

Focus

Service Focus of Utility

How the team's effort is distributed across services.

45%20%20%10%5%

Industries Focus

10%10%10%10%10%10%10%10%5%5%5%5%

Client Focus

Small Business35%
Medium Business35%
Large Business30%
Selected Work

Client Portfolio of Utility

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Hospitality8%
Real Estate8%
Entertainment17%
Social17%
Healthcare17%
Gaming17%
Telecommunications8%
Advertising & Marketing8%
Major industry focus
Entertainment

Project Cost

$100001 to $50000067%
$50001 to $10000025%
$500000+8%
Common project cost
$100001 to $500000

Project Timeline

1 to 25 Weeks25%
26 to 50 Weeks42%
51 to 100 Weeks33%
Typical timeline
26 to 50 Weeks

Clients: 7

Coca-ColaAirbnbSamsungVerizonForbesJenny CraigMount Sinai Hospital

Portfolios: 12

Where we are

Locations (1)

Offices where Utility operates.

Headquarter
United States

United States

135 Madison Ave. 5th Fl.
NYC, New York 10016
(212) 328-1167