instinctools

Dedicated Software Development Teams

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*instinctools is a software product development and consulting company with headquarters in Germany and the USA.

Powered by 350+ seasoned in-house professionals located in development hubs in Poland, Kazakhstan, and LATAM, we provide self-managed cross-functional dedicated teams to reduce development costs while increasing speed to market.

  • 23 years in the market
  • Transparent engagement model
  • 350+ seasoned experts
  • 1000+ completed projects
$25 - $49/hr
250 - 999
2000
Locations
United States
12430 Park Potomac Ave, Potomac, Maryland 20854
+12028214280
Germany
89 Hauptstätter Str., Stuttgart, Baden-Wurttemberg BW 70178
+4971166483690
Poland
Al. Jana Pawła II 27, Warsaw, Warsaw 00-867
+48 459 568 606
Canada
3225 Bruzan cres, Mississauga, Ontario L5N 8E7

Focus Areas

Service Focus

10%
10%
10%
10%
10%
10%
10%
10%
10%
5%
5%
  • Mobile App Development
  • Web Development
  • Software Development
  • Web Designing (UI/UX)
  • E-commerce Development

Client Focus

45%
35%
20%
  • Medium Business
  • Small Business
  • Large Business

Industry Focus

15%
15%
10%
10%
10%
10%
10%
10%
10%
  • Manufacturing
  • Other Industries
  • Advertising & Marketing

instinctools Executive Interview

Vitaly Schiglinski
Vitaly Schiglinski
Co-founder & VP of Business Development
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Please introduce your company and your role within the company.
*instinctools is a software product development and consulting company delivering software solutions for businesses of various sizes and industries globally. I’m a Co-founder and VP of Business Development, responsible for our company growth and new partnership opportunities.
What is the story behind starting this company?
We began as a product start-up in 2000, creating a content management system. Shortly after, we introduced it to our first enterprise clients in the automotive and manufacturing industries. As demand grew, we received requests from these and other clients for software support and legacy modernization. To meet these needs, we expanded our team with qualified engineers and rapidly grew to a team of 300+ experts.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We have a full-time employed in-house team of 300+ software engineers, data analysts, QA specialists, UX designers, project managers, and other professionals. Our Development centers are open in Poland and Kazakhstan.
How does your company differentiate itself from the competition?
More than 600 successfully released projects prove our software development expertise in respective domains. Our clients value us for transparency, profound expertise, vast tech stack, and a proactive approach, that brings value to projects and, in the end - to their business.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We work with SMBs and global enterprise companies from the following industries: fintech, healthcare, manufacturing, automotive, e-commerce and retail, media and entertainment, and ad-tech companies
More than 70% of our projects are based on long-term cooperation with our clients. We build different software products for our customers, maintain support, modify, and renew them following the market need.
Please share some of the services that you offer for which clients approach you the most for?
We mostly provide full-fledged software product development services that include business analysis, innovation consulting, UX design, quality assurance, and support. 
We also provide dedicated teams for the development of custom systems, off-the-shelf solutions integration, legacy code modernization, BPO, and RPA development.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We have an established corporate process for regular customer satisfaction and review gathering. Our customers have the possibility to evaluate the quality, transparency, communication, speed, and cost-effectiveness of our service. More than 90% of our clients estimate our services as 5/5.
What kind of support system do you offer to your clients to cater to their queries and issues?
Our customer has a single point of contact with *instinctools - the delivery manager, who is leading the dedicated team to the customer's success. Usually, the delivery manager is located in the same timezone as a client, and it's available for contact during the customer's working hours. There is an option of 24/7 support, and usually, our customers choose it for application maintenance projects.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We do have fixed-budget projects, but mostly, we work in a time and material model when our customer pays for transparently billed working hours of the engineering team.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We cooperate with companies that are ready to invest a minimal budget of $15,000.
What is the price range (min and max) of the projects that you catered to in 2023?
Our project's price range varied throughout the year from $15000 to $2000000, depending on the team composition project length, and complexity.
Where do you see your company in the next 10 years?
We are a bigger company with even stronger expertise in demanding technologies. And we continue helping our customers innovate and stay ahead of the competition.

instinctools Clients & Portfolios

Key Clients

  • Swiss Red Cross
  • Daimler
  • Fujitsu
  • Burda Digital
  • Haver & Boecker
  • Helvar
  • Acrolinx
  • Nostrum
  • VoxGen
  • CANet
  • Heinrich Schmid
  • Autograph Authentic
  • Bonnet
  • IPwe

Gen AI-Driven HTML To DITA Converter F
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Gen AI-Driven HTML To DITA Converter F
  • Gen AI-Driven HTML To DITA Converter F screenshot 1
$50001 to $100000
22 weeks
Enterprise

How a US SaaS provider transformed their services with an MVP of the AI-powered converter, achieving an impressive 85% accuracy rate in just six weeks and simplifying traditionally time-consuming CCMS adoption.

Read more via the link > https://www.instinctools.com/success-stories/gen-ai-converter-for-saas/ 

Web App For Robotics Manufacturer
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Web App For Robotics Manufacturer
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$50001 to $100000
22 weeks
Manufacturing

Our client, Bleichert, an automation machinery manufacturer, wanted to address two pain points of their customers seeking warehouse robotics:

‘By engineers, for engineers’ approach in designing the software

Lack of targeted solutions for small and midsize businesses (SMB) in the market overloaded with enterprise-grade products

To reach SMB customers and provide them with user-friendly software for warehouse robotics, they decided to broaden their offering with an innovative model of their driverless forklift systems that move loads autonomously by following a pre-configured circuit. Bleichert partnered with NODE Robotics and integrated their software modules into the experimental forklift. However, they needed a reliable tech ally to create a web app with an easy-to-grasp interface for warehouse operators and managers.

Read more via the link > https://www.instinctools.com/success-stories/web-app-for-robotics-manufacturer/

Product Design for Intelligent Lighting
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Product Design for Intelligent Lighting
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Not Disclosed
100 weeks
Manufacturing

> Read the full case study.

The benefits of human-centric lighting are becoming increasingly clear with all the scientific researches in this area. Being designed to adapt to the user’s needs, it contributes to well-being, higher efficiency, and improved productivity. Our customer, a leading expert in intelligent and energy-efficient lighting solutions, turned to us to make their systems even more user-friendly.

User Support Platform for a Car Manufacturer
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User Support Platform for a Car Manufacturer
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Not Disclosed
20 weeks
Automotive

How implementing a web-based support system with a single content repository and unlimited access to training materials enabled Mercedes-Benz Group AG to accelerate employee education and improve the usage of their new procurement solution by 93%.

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Multi-module application for school
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Multi-module application for school
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Not Disclosed
100 weeks
Education

How developing a multifunctional app for students’ safety with real-time location tracking, notification system, in-app messages and voice calls, and other top-tier capabilities improved security and efficiency of school transportation management.

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Custom LMS Development for an Energy Corporation
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Custom LMS Development for an Energy Corporation
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Not Disclosed
16 weeks
Education

How implementing a custom LMS helped an oil and gas enterprise automate 84% of training management tasks while increasing employee engagement by 45% and saving 41% of the education budget by moving online.

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EdTech Mobile Application
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EdTech Mobile Application
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Not Disclosed
8 weeks
Education

A startup company, which is invested by an international network of higher-education institutions. It delivers a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English language training, corporate and executive education.

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Custom BI Dashboards for Sales
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Custom BI Dashboards for Sales
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Not Disclosed
20 weeks
Manufacturing

A large clothing and household goods manufacturer with business units located all over Europe. The founder and owner of several chains of stores.

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Tableau Implementation for a Streaming Provider
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Tableau Implementation for a Streaming Provider
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Not Disclosed
16 weeks
Media

How replacing Excel spreadsheets with interactive BI dashboards empowered a media-services provider to reimagine their data processing, reduce the cost of data management-related IT tasks by 27%, save 280 hours a month on report generation, and boost Customer Satisfaction Index by 7.2%.

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Real-time Data Visualization for an HR Department
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Real-time Data Visualization for an HR Department
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$50001 to $100000
20 weeks
Other Industries

How the development and implementation of 10+ custom Power BI dashboards empowered an enterprise software company to switch from a reactive hiring paradigm to a proactive one and decrease the time to fill a vacancy by 21%.

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BI for a Construction Company
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BI for a Construction Company
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$50001 to $100000
8 weeks
Other Industries

A big US construction company, which specializes in a wide range of projects from eco-friendly houses to large scale public areas with hotels, offices, industrial parks, etc. Founded in the middle of the 20th century, the company has experienced substantial growth ever since.

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Legal Cryptocurrency Exchange Service
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Legal Cryptocurrency Exchange Service
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$500000+
50 weeks
Financial & Payments

How the development of a white-label crypto exchange with top-level security and limitless customization options allowed our client to partner with one of the largest banks in Eastern Europe and be the first to win users from all EAEU countries.

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Custom OKR Application for a Retailer
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Custom OKR Application for a Retailer
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Not Disclosed
12 weeks
E-commerce

A European retailer of personal care and beauty products – one of the leaders in the industry – with more than 1,400 stores in 12 countries. Featuring nearly 200 brands, it offers a great variety of products including cosmetics, fragrance, nail color, beauty tools, etc., and has a revenue of over $700 m.

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Legacy Modernization for a Global Manufacturer
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Legacy Modernization for a Global Manufacturer
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$100001 to $500000
56 weeks
Manufacturing

How switching from legacy, head-office-dependent software to a cutting-edge solution, featuring a modern toolset and intuitive UX, helped the leading heat exchanger manufacturer eliminate manual maintenance tasks and lower software upkeep cost by 27%.

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SaaS Quality Management App For a Leading Maritime Software Provider
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SaaS Quality Management App For a Leading Maritime Software Provider
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$100001 to $500000
13 weeks
Industrial

A world-class maritime software provider with several solutions for streamlining industry-specific processes contacted *instinctools to widen their offering with a cloud-based SaaS quality management system (QMS).

Read more via the link > https://www.instinctools.com/success-stories/quality-management-system/ 

BI Solution with Real-time Dashboards
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BI Solution with Real-time Dashboards
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$50001 to $100000
20 weeks
Information Technology

How adopting Power BI and crafting 14 custom company-wide and unit-specific dashboards empowered an IT company to fully automate data collection operations, save up to three days per month on report preparation, uncover and fix blind spots in their sales pipeline, increase post-clarification call conversions by 44%, and drive sales by 9,6% within just six months.

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Inventory Management System for a Retailer
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Inventory Management System for a Retailer
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Not Disclosed
25 weeks
E-commerce

How replacing an overpriced SaaS inventory system with a custom, feature-rich IMS enabled a French eyewear manufacturer and retailer to double the RFID scanning speed and accelerate tag verification x3.

Read more > https://www.instinctools.com/success-stories/eyewear-inventory-app/ 

Tech Documentation Management System for Manufacturing
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Tech Documentation Management System for Manufacturing
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$100001 to $500000
56 weeks
Manufacturing

How switching from outdated DITA-based software to *instinctools’ feature-rich DITAworks helped a Danish enterprise fully digitize tech documentation management, speed up document-related operations by up to 14%, and reduce translation costs by 11%.

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Full-scale MVP Development for a Fintech Startup
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Full-scale MVP Development for a Fintech Startup
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Not Disclosed
40 weeks
Financial & Payments

How running a discovery workshop saved a fintech startup tens of thousands of dollars on needless software development and enabled the company to craft a trailblazing MVP for venture funds and investors. 

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Cross-browser Website Development
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Cross-browser Website Development
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$50001 to $100000
20 weeks
E-commerce

How developing and launching three websites on WordPress, Shopify, and Squarespace for a US-based marketing company led to a 46% boost in web traffic and a 22% ramp-up in loyal customer base, all while maintaining seamless operational continuity.

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WordPress to Shopify Migration for a European Eyewear Retailer
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WordPress to Shopify Migration for a European Eyewear Retailer
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Not Disclosed
50 weeks
E-commerce

How switching from an outdated WordPress website with a WooCommerce plugin to a sleek Shopify platform with a tailored theme empowered the French eyewear retailer to accelerate loading speed x6, lower bounce rate twice, increase session durations fourfold, and boost page visits per session by 64% — all without missing a beat in their operations. 

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Vending Machine Solution
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Vending Machine Solution
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$100001 to $500000
30 weeks
E-commerce

How developing an MVP of a web app for seamless remote management of 1000+ vending machines entitled a global retail company to prove the viability of the new product on the German market and expand their customer base by 14%.

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Product Engineering for an AgTech Manufacturer
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Product Engineering for an AgTech Manufacturer
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$100001 to $500000
100 weeks
Agriculture

How developing a frictionless web app empowered an agricultural startup to bring the idea of a real-time AI-powered monitoring system to life and serve farms with 10,000–15,000 plants.

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Ecommerce Ecosystem Development
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Ecommerce Ecosystem Development
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$100001 to $500000
15 weeks
E-commerce

How developing a comprehensive ecommerce ecosystem helped an optical company withstand severe economic headwinds and grow their store chain from 8 to 24 eyewear boutiques across France.

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Loan Management with an Automated Scoring System
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Loan Management with an Automated Scoring System
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$50001 to $100000
15 weeks
Financial & Payments

> Link to the Success Story

The idea was to create a convenient, time- and effort-saving loan management system, which would help small and middle-sized businesses to pay their bills and invoices instantly.

E-health Product - a Revolution for Canadian Cardiac Care
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E-health Product - a Revolution for Canadian Cardiac Care
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$100001 to $500000
25 weeks
Healthcare & Medical

Our client intended to rewire the state of the Canadian healthcare system and decided to test the waters with a product for a specific patient group, clinics, and research centers (RC). It was planned that the project would have these elements:

  • Android and iOS apps for the patients
  • Web apps for healthcare providers and research centers

As time-to-market was critical for the client, we suggested banking on cross-platform options. Flutter and React Native were top choices, but as CANet also needed web apps, our team decided to leverage React Native for mobile apps and React JS for web apps.

Read more via the link > https://www.instinctools.com/success-stories/canet-healthcare-platform/ 

HubSpot CRM Implementation
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HubSpot CRM Implementation
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Not Disclosed
20 weeks
Financial & Payments

Incorporating CRM software can prove highly advantageous for B2C and B2B companies across a diverse range of industries. In fact, in today’s business landscape, it has become a prerequisite for efficient customer management, rather than a whim.

Both B2C and B2B organizations need to gather, organize, and analyze mind-boggling volumes of data to enhance interactions with their clients and improve customer experience. With a proper CRM solution in place, you can streamline your workflows and capture lead-specific information at every available touchpoint across multiple channels to nurture more high-quality leads.

For growing mid-sized companies, HubSpot is one of the most profitable and advantageous options due to its functionality, scalability, and cost-effectiveness.

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Legacy Modernization for а Market Research Holding
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Legacy Modernization for а Market Research Holding
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$100001 to $500000
30 weeks
Enterprise

How shifting from an outdated system to Apache Spark and AWS cloud services allowed a leading market research company to speed up data processing threefold and decrease software maintenance costs by 34%.

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Software Licensing System Modernization
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Software Licensing System Modernization
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Not Disclosed
40 weeks
Information Technology

How can a global software licensing company cut costs on system maintenance and gain ISO 27001:2013 certification? In this case study, you’ll find out how our client chose to entrust the fulfillment of their requirements to *instinctools, and we’ve not only carried out legacy system modernization but also provided the client with a few extra-mile solutions

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Energy Trading Platform on Blockchain
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Energy Trading Platform on Blockchain
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$50001 to $100000
54 weeks
Other Industries

How creating a trailblazing digital marketplace for renewable energy producers and local households with an opportunity to save up to 20% on their monthly energy bill allowed a German startup to be available for 41 million households across Germany.

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BI Software for a Vending Machine Provider
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BI Software for a Vending Machine Provider
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Not Disclosed
50 weeks
Manufacturing

Our client is a famous European retail company providing vending machines under various cooperation models, including selling, leasing, and more. 

Their current corporate solution needed significant functional improvements and technical gain as the client was committed to growing and scaling to new markets in Europe and the United States. That’s why, they addressed *instinctools for augmented technical expertise in business analysis, consulting, and business intelligence software development.

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MVP for an EV Charging Startup
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MVP for an EV Charging Startup
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Not Disclosed
55 weeks
Information Technology

How crafting an MVP of a mobile app for 16 EV car models and 65,000 charging points across Europe empowered the UK-based startup to conquer the European EV charging market on the first try, connect 17+ charging networks, and raise funds for further development from prominent and influential investors – Lightspeed Venture Partners, Tier Mobility, and Wise.

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Web Development and Modernization for Biotech
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Web Development and Modernization for Biotech
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Not Disclosed
26 weeks
Other Industries

How modernization of a legacy system and implementation of real-time dashboards empowered a leading BioTech manufacturer to accelerate drug development by 100+ days, enabled remote monitoring and control of pharmaceutical production, and cut down onboarding of new hires from three days to six hours.

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Odoo ERP Implementation for a Streaming Provider
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Odoo ERP Implementation for a Streaming Provider
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$50001 to $100000
52 weeks
Media

Our client is a streaming and media company based in Germany, providing IP television services and media products worldwide. Their main goal for our team was to advise on and implement an ERP system that would match the company’s existing business processes, taking into account growth plans.

Instinctools’ dedicated team, working closely with the customer’s IT and Operations departments, was able to implement a holistic ERP system, connect all the necessary integrations, and develop and set up the required Odoo modules. It fully met the demand for sustainable and scalable software solutions that are compatible with internal and external services, running on on-premise servers, having fast reporting and visualized analytics, and ensuring reduced costs on the maintenance and support side. With this solution, we helped our client achieve its primary goal, the upgrade of a subscription model provided to their customers.

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NFT Marketplace for Patents
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NFT Marketplace for Patents
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Not Disclosed
30 weeks
Financial & Payments

We were approached by IPwe for assistance in revamping their marketplace for monetizing patents encased in non-fungible tokens or NFTs. Their goal was to make the intellectual property market more transparent, liquid, and accessible. In the case study, you can learn how we’ve delivered the core web application functionality meeting all client’s requirements and helping them to expand their B2B service offering, bring revenue, and add value to the business.

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Cross-media Solution for Burda
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Cross-media Solution for Burda
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$50001 to $100000
12 weeks
Media

Burda Digital Systems is the technology and consulting service provider of the international media concern Hubert Burda Media. The company connects the experience of the successful media holding with the future market of the Digital Business and provides the entire spectrum of IT services ranging from conception and implementation to management.

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LMS Architecture Modernization for a SaaS Company
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LMS Architecture Modernization for a SaaS Company
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$100001 to $500000
45 weeks
Education

Our client has been planning to modernize some parts of their LMS for a while and, as is often the case, they haven’t gotten around to it until recently. However, the delay was no longer an option since Adobe Flash, where one of the modules was written, was on its way out.


So, at that point, modernization turned from a vague long-running goal into a clear necessity, that would prevent the loss of customers. 


*instinctools dedicated team has developed a cross-browser application supporting mobile devices and tablets. The solution was based on new secure and scalable technologies. At the final and most challenging stage of the project, we migrated all the digital assets from a legacy system to a new structured microservice application without any loss.

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BI Technologies and ECM System for an Enterprise
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BI Technologies and ECM System for an Enterprise
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$100001 to $500000
100 weeks
Other Industries

About 150.000 documents of different kinds are created annually within our customer’s concern. As a rule, their life cycle includes alignment, approval, execution, archiving, and storage. Undergoing the aforementioned procedures in the paper-based management system naturally results in huge piles of waste paper, lost documents and a long search for them, numerous copies, delays in sending and receiving the papers, personnel mistakes, etc. All these problems stimulated our customer to implement an electronic document management system.

The *instinctools team improved the already implemented document workflow software, providing the customer with an unblurred vision of work processes and the possibility to analyze personnel performance according to specific cross-sections (e.g. divisions, positions, areas of expertise, etc.).

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Custom CRM for a Canadian Marketing Company
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Custom CRM for a Canadian Marketing Company
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Not Disclosed
15 weeks
Advertising & Marketing

How developing a custom CRM system allowed a marketing and promotions company to unlock deep drill-downs into customer data and boost advertising campaigns’ conversion rate by 34% while cutting down cost per lead by 21%.

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Software Modernization for a Canadian Manufacturer
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Software Modernization for a Canadian Manufacturer
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Not Disclosed
10 weeks
Manufacturing

How redesigning and enriching their existing app with new features armed a machinery manufacturer with a leading-edge mining equipment monitoring system, allowed them to spot maintenance issues on average three months earlier than they used to and decrease machines upkeep costs by 23%.

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DITAworks Solution for Fujitsu
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DITAworks Solution for Fujitsu
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$50001 to $100000
10 weeks
Information Technology

Fujitsu Enabling Software Technology GmbH is a Munich-based software subsidiary of FUJITSU LIMITED and also develops software in the field of software lifecycle management.

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instinctools Reviews

4.9 13 Reviews
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  • Web Development
  • Software Development
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Write a Review

Impressive Communication and Quality of Work.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

Completed
Information Technology

Review Summary

Working with the team was a positive experience. They quickly onboarded, understood, and delivered their tasks efficiently. Initially working in isolation, the integration with internal teams became smooth over time. Communication and availability were excellent, and the team consistently exceeded expectations in quality and meeting deadlines. They also demonstrated a proactive approach, extending their involvement beyond their immediate tasks. The project management was professional, with clear goals and timelines, and the team adapted well to shifting needs.

What was the project name that you have worked with instinctools?

Enterprise App Modernization for CX Solutions Company

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

The project involved onboarding a team quickly to work on various tasks and integrations with the internal development teams. The team was responsible for high-quality work, maintaining communication, and meeting delivery milestones.

What is it about the company that you appreciate the most?

The most appreciated aspects were the team's level of communication, quality of work, and their proactive involvement in the business.

What was it about the company that you didn't like which they should do better?

While there were no significant dislikes mentioned, the initial isolation of the team from internal development teams could be improved for future projects to enhance integration from the start.

Jeanine Shepstone

Intelligent and effective migration to DitaWorks

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed
Oil & Energy

Review Summary

We had a non-standard semi-Dita system for our technical documentation. Instinctools did a great job converting the content to standard Dita, and migrating it to their DitaWorks software.

The DitaWorks software is a pleasure to use. It is easy to see where topics and images are used. I also often use the functions to find unlinked topics, as well as the topic histories. Our technical documentation team would not be able to handle the increased workload without the productivity improvements that DitaWorks has given.

What was the project name that you have worked with instinctools?

Ditaworks SaaS - migration and operation

What service was provided as part of the project?

Cloud Computing Services, Implementation Services

Describe your project in brief

Instinctools upgraded a large volume of semi-compliant Dita content to Dita content, and migrated it to their Ditaworks SaaS system. As part of the initial project, they also built a custom interface to our company website CMS for document handling (product association, new release, update, removal). They have also done a number of other customisations and improvements since the initial project.

What is it about the company that you appreciate the most?

Instinctools is good at understanding the technical issues - once an issue is outlined, they do not need repeated explanation. They also do not simply accept a proposed solution, but they think about it and propose a better solution. I was really impressed by the custom interface they built for us - we outlined the requirements, and they implemented them in a user-friendly way that makes the interface a pleasure to use.

What was it about the company that you didn't like which they should do better?

I would like them to have more DitaWorks customers, especially since it's a good Dita CCMS for a mid-sized company.

Sebastian Belle

The team delivers on time and within budget, proactively asking how to help the client and providing new ideas.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

Completed
Education

Review Summary

Instinctools' work has led to a continuously growing and satisfied customer base, as the client's SaaS offering has low churn rates. The team delivers on time and within budget, proactively asking how to help the client and providing new ideas. Moreover, they're very professional to work with.

What was the project name that you have worked with instinctools?

Custom LMS Development (SaaS solution)

What service was provided as part of the project?

Software Development

Describe your project in brief

Instinctools has developed a SaaS LMS for an edtech company.

The main tasks were:
- Build and maintain a Learning Management System (SaaS)
- Provide QA capabilities for a Learning Management System (automated and manual)

What is it about the company that you appreciate the most?

The professional way everyone at instinctools shows when working with them – from the account management to the engineers we work with.

They are very responsive and effective in customizing the system, trying to engineer and offer the best fit solution.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+
In Progress
Telecommunication

Review Summary

So far, Instinctools has optimized some of the processes in the client's ERP system including sales, finances, logistics, and other departments. The team's transparency and excellent project management helps in delivery phases on time. Their responsiveness impresses the client.

What was the project name that you have worked with instinctools?

ERP Customization for TV Services & Media Company

What service was provided as part of the project?

Software Development

Describe your project in brief

Instinctools helped the client with Odoo ERP software integration to match and connect with BI tools for analytics and data visualization.

What is it about the company that you appreciate the most?

We were very satisfied with their project management and delivery approach. Working with Instinctools agile development team, having transparent processes and clear communication, we’ve managed to finish delivery phases on time. They also participated in decision-making processes, being a part of our internal team.

What was it about the company that you didn't like which they should do better?

I wouldn’t remember anything specific about our cooperation, as we always discuss some minor issues and try to resolve them ad hoc. Maybe they could have optimized the process of developers’ change on the project.

Nadine Walther

They serve as the spokespeople between technology and business, representing both sides effectively.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+
In Progress
Agriculture

Review Summary

Their business analysts are exceptional. They serve as the spokespeople between technology and business, representing both sides effectively.
We work with a time and effort contract, but it's not an open budget. The team is dependable when it comes to managing time and finances, consistently staying within the designated budget. Usually, the *instinctools team delivers before the deadline, which is fantastic.

What was the project name that you have worked with instinctools?

Custom Software Development for AgTech Company

What service was provided as part of the project?

Software Development

Describe your project in brief

An agtech company hired *instinctools to provide custom software development. They've been working on frontend and backend solutions to guide imaging systems and visualize data for clients.

What is it about the company that you appreciate the most?

I'm most impressed by *instinctools' transparency and open communication. We can quickly get on a call whenever there are issues without any hidden agendas. I appreciate their authenticity.

What was it about the company that you didn't like which they should do better?

Developing software on a project basis can be difficult. As we don't always have the same ongoing project, new teams are assigned to us periodically. Despite having worked with *instinctools for some time, we often have to start from scratch and brief the new team. It isn't necessarily a negative aspect, but that's the only improvement from our side.

George Georgopolous

An example of how a dependable partnership can be built.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+
In Progress

Review Summary

We approached Instictools for a client-managed, time & materials contract. Instictools provided suitable engineering resources and together we had to manage those resources through challenging times, the emphasis here is in the term "together". Instictools' handling was driven by the maxim of caring for both us, the client, and their developers, keeping an eye on a long term relationship. It is not always easy to strike a good balance and difficult choices had to be made. The resources they provided have been a great fit, and the one exception to that was addressed as a common problem, which allowed us to arrive at an outcome we both agreed served the interests of the project and the person's career development. Instictools has proved to be a professional partner in that respect and we are aware they are a partner we can rely on to discuss and resolve any issues as they arise; in a time & materials contract, this is a crucial element of the relationship.

What was the project name that you have worked with instinctools?

Software development project in the Education sector.

What service was provided as part of the project?

Web Development, Software Development

Describe your project in brief

The project is in the Education sector. It is a complex, long term project, where the Instinctools recources are embedded in larger team under a client Managed, time & materials contract, performing back-end and front-end work.

What is it about the company that you appreciate the most?

The philosophy of treating issues that arise as problems to solve together with their client

What was it about the company that you didn't like which they should do better?

Nothing in particular strikes me as a weak spot that stands out.

Vlad Lokshin

Great quality of work, speed, & engineering talent.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

The client is an engineering and technology consultancy firm developing products for engineering companies. The client partnered with Instinctools for the development of multiple mobile applications for them majorly for the iOS platform only. Instinctools has been working continuously for the client and usually every project was finished on time and within the specified budget.



The client is quite satisfied with Instinctools and praised their highly skilled talent pool and their efficiency of work. The client has already recommended them to their friends several times and continues to do so.


What was the project name that you have worked with instinctools?

Multiple iOS Applications Development

What service was provided as part of the project?

Mobile App Development, Blockchain Technology

Delivered good quality in a professional way.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
In Progress

Review Summary

The client is a software company that basically build software for industries and targets niche markets. With this project, the client aimed to build software for notaries in Germany. The client approached Instinctools to help them with coding, implementation and testing of a web application with the purpose of storing notary documents. There was no set timeframe for the project completion since Instinctools was hired to provide engineering resources for a particular amount of time and the project was managed by the client itself. The budget also stayed within the agreed financial terms.



The client is very much satisfied with Instinctools because of their technologically advanced workforce and they highly recommend them to their friends and colleagues.


What was the project name that you have worked with instinctools?

Web Application for storing Notary Documents

What service was provided as part of the project?

Web Development

Dimitri Popolov

Pleased by their services

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

Completed

Review Summary

What was the project name that you have worked with instinctools?

CANet Healthcare Platform

What service was provided as part of the project?

Software Development

Richard Lohwasser

Advanced experts for developing my Blockchain project

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

Completed

Review Summary

What was the project name that you have worked with instinctools?

Blockchain solution for Lition

What service was provided as part of the project?

Web Development, Blockchain Technology

Tim Rosenberger

Digital Transformation for maritime company

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

What service was provided as part of the project?

Web Development, Software Development

Matti Vesterinen

Software for lightening company

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000

Review Summary

What service was provided as part of the project?

Software Development

Luka Marić

Very professional to work with!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

Completed

Review Summary

What was the project name that you have worked with instinctools?

Software Development Project

What service was provided as part of the project?

Software Development