Overview

About Advance IT Singapore

Advance IT, founded in 2009, is a trusted IT services provider in Singapore, dedicated to delivering affordable, high-quality IT solutions that drive efficiency and security for organizations across industries. Specializing in managed IT services and IT support, we work with SMEs, SMBs, and healthcare organizations to streamline operations and maximize productivity. Our services are tailored to meet the needs of small businesses, recognizing that maintaining a full-time, in-house IT team can be costly. For some, just 10 hours of IT support per week may be enough to keep systems running smoothly, eliminating the expense of a full internal team.

Our comprehensive services include onsite and remote IT support, proactive system monitoring, infrastructure design, data recovery, and backup management. With a customer retention rate of 99.5%, we have earned a reputation for excellence and lasting client partnerships.

What clients say

Review Analytics of Advance IT Singapore

Every review is verified through Goodfirms before it's published.

5.022 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 22 verified reviews · Updated August 2026
Advance IT Singapore is recognized for deep technical expertise across healthcare, manufacturing, and creative sectors, with clients consistently praising their domain-specific knowledge and proactive approach to system management. They demonstrate strong project execution through transparent communication, structured milestones, and responsiveness during critical situations. Clients value their ability to translate complex technical challenges into practical solutions tailored to operational needs, while their ownership of data center infrastructure provides transparency and control that differentiates them from competitors.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Advance IT Singapore
Services
Sort By
Write a Review

What reviewers mention most

Ralf Stetter
Ralf Stetter, Managing Director at Solutions GmbHVerified Review
Posted on Feb 23, 2026

Working with Advance IT (iB Arts) has been a highly professional experience.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Their ability to grasp complex industrial workflows immediately. They didn't just provide generic web development; they understood the technical nuances of MES/PLM integration, delivering a robust system that handles high-frequency data from production lines with precision. We collaborated with Advance IT (iB Arts) to modernize the web-based user interfaces for our FIT-WebMES and Shop Floor Connect platforms. The project focused on creating a high-performance bridge between Siemens Teamcenter (PLM) and digital shop-floor execution, ensuring real-time data transparency for our industrial manufacturing clients.

Robert Bowden
Robert Bowden, Executive vice president at Allied WorldVerified Review
Posted on Feb 23, 2026

Infrastructure Modernization & Security Optimization Initiative.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Advance IT delivered a well-coordinated and results-driven engagement that strengthened our organization’s IT framework in meaningful ways. From the outset, their team focused on understanding both technical requirements and executive-level priorities, ensuring that the solutions implemented were aligned with long-term business objectives. Their approach combined strategic planning with practical execution. Rather than simply addressing surface-level issues, they conducted a thorough assessment of our infrastructure, identified risk areas, and implemented structured improvements that enhanced system stability, data protection, and overall performance reliability. Communication remained consistent and solution-focused throughout the project lifecycle. Milestones were clearly defined, and their team demonstrated accountability at every stage.

Peter Lentz
Peter Lentz, General Manager at Elegant AffairsVerified Review
Posted on Feb 23, 2026

Trusted Technology & Support Partner

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Our experience working with Advance IT has been consistently positive and professionally managed. As a fast-paced event and hospitality-driven business, system reliability and secure data management are critical to our daily operations. Advance IT stepped in with a structured approach that immediately brought clarity and stability to our IT environment. Their team conducted a detailed review of our existing systems and implemented practical improvements that strengthened network performance, enhanced cybersecurity safeguards, and streamlined internal workflows. What stood out most was their responsiveness — issues were addressed promptly, and preventative measures were introduced to minimize future disruptions. The improvements have directly supported smoother coordination across departments, more reliable communication tools, and increased confidence in our data protection measures.

Joseph Hilliard
Joseph Hilliard, Paralegal at Farella BraunVerified Review
Posted on Feb 23, 2026

Reliable IT Support for High-Compliance Environments

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Working with Advance IT has been a valuable investment for our firm. In the legal field, confidentiality, data integrity, and uninterrupted system access are essential. Advance IT demonstrated a clear understanding of these priorities and approached the engagement with the level of precision and discretion our environment demands. Their team evaluated our existing infrastructure, identified areas of vulnerability, and implemented structured improvements to strengthen data protection and system reliability. Particular attention was given to secure file management, access controls, and network safeguards all critical components in a legal setting. Throughout the process, communication was clear and timely. Technical recommendations were presented in a practical, easy-to-understand manner, allowing our team to make informed decisions without unnecessary complexity.

James Cartter
James Cartter, Director at Digital MinervaVerified Review
Posted on Feb 23, 2026

Strategic IT Partner for Digital Innovation

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Partnering with Advance IT has been a game-changer for our organization. As a digital-focused company, we rely on agile, secure, and scalable IT solutions to maintain our competitive edge. Advance IT approached our engagement with both technical expertise and a clear understanding of strategic business goals. Their team conducted a thorough assessment of our IT environment, streamlined processes, and implemented infrastructure enhancements that improved system performance and data security. Their recommendations were practical and aligned with our growth plans, allowing us to focus on innovation without worrying about technical setbacks. Communication was clear, proactive, and responsive throughout the project. Milestones were tracked carefully, and Advance IT ensured that every stage of the implementation aligned with our operational needs. Post-deployment support has been equally impressive, providing guidance and troubleshooting to maintain consistent performance.

Justin Paul
Justin Paul, COO and Spine surgeon at OrthoConnecticutVerified Review
Posted on Feb 23, 2026

Trusted IT Partner for Healthcare Operations

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Our experience working with Advance IT has been exceptional. In the healthcare industry, ensuring system reliability, patient data security, and seamless operational workflows is critical. Advance IT approached our engagement with a clear understanding of these priorities and provided solutions tailored to the specific needs of a clinical and administrative environment. Their team conducted a thorough review of our IT infrastructure, implementing improvements that strengthened cybersecurity, optimized performance, and enhanced workflow efficiency. From electronic health records access to internal communication systems, their solutions ensured that critical operations ran smoothly with minimal disruption. Communication throughout the project was professional, transparent, and prompt. Advance IT consistently offered practical recommendations and technical guidance, helping our staff quickly adapt to new systems and maintain productivity.

Phil Thompson
Phil Thompson, Director of design at Touchstone LivingVerified Review
Posted on Feb 23, 2026

Reliable IT Partner for Creative & Design Operations

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Working with Advance IT has been a highly productive and professional experience. In the design industry, reliable IT systems, creative software support, and secure collaborative workflows are essential. Advance IT provided solutions tailored to these needs, helping our team work efficiently while maintaining high standards of security and performance. Their team conducted a detailed review of our IT environment, implemented system improvements, and optimized our workflows for both speed and reliability. From design software integration to secure file sharing and cloud-based collaboration, every solution was practical and aligned with our creative processes. Communication throughout the project was clear and timely. Advance IT offered proactive guidance and technical recommendations that simplified complex challenges, enabling our design teams to focus on creativity without being hindered by technology.

Eugene Lerman
Eugene Lerman, Software engineer at NagishVerified Review
Posted on Feb 23, 2026

Technical expertise that drives efficiency and reliability

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Advance IT has been an outstanding partner for our technology operations. As a software development company, we require highly reliable infrastructure, secure data handling, and scalable IT systems. Advance IT approached our engagement with a clear understanding of these priorities, providing solutions that strengthened both our operational performance and system security. Their team conducted a thorough evaluation of our IT environment, implemented optimizations, and introduced processes that improved workflow efficiency and minimized downtime. From server management to secure data access and cloud integration, their solutions were tailored to meet the demands of a fast-moving software development environment. Communication was professional, clear, and responsive at every stage. Advance IT’s guidance and technical insights helped our team adopt best practices, streamline processes, and maintain system stability during high-demand periods.

Christopher Dickinson
Christopher Dickinson, IT Consultant and Managing Director at A.S.E Computer Services LtdVerified Review
Posted on Feb 23, 2026

High-level Technical Infrastructure & Reliable Partnership

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Our overall experience with Advance IT has been exceptional. As an IT consultancy myself, I have a very high benchmark for technical service, and Advance IT is one of the few partners that consistently meets it. From the initial consultation to the final handover, the process was handled with the level of maturity you expect from a top-tier MSP. What stands out most is their consultative approach. They didn't just try to sell us a 'box' solution; they took the time to understand our specific operational requirements and the needs of our end-clients. This was particularly evident during the [e.g., Cloud Infrastructure / Security Deployment] phase, where their engineers worked alongside ours as a single, cohesive team.

Alastair Cuthbert
Alastair Cuthbert, Owner at ARC IT Solutions LtdVerified Review
Posted on Feb 23, 2026

Advance IT delivered a sophisticated, high-performance solution with the technical precision

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Our experience with Advance IT Solutions was exceptional from the initial consultation through to the final project handover. As an IT Managed Service Provider (MSP), we have very high standards for technical execution, security, and documentation—standards that many development firms struggle to meet. Advance IT, however, proved to be a technically sophisticated partner that understood our specific operational needs. The project began with a comprehensive discovery phase where their team took the time to understand our existing infrastructure at ARC IT. They didn't just accept our brief at face value; they provided valuable consultancy, suggesting more efficient ways to handle data integration and user authentication. Throughout the development lifecycle, their communication was transparent and consistent. We were particularly impressed by their adherence to the agreed-upon milestones; in a sector where delays are common, their punctuality was a breath of fresh air.

Einat Orr
Einat Orr, Co-Founder & CEO at lakeFSVerified Review
Posted on Feb 23, 2026

Advance IT is a highly professional team that delivers sophisticated technical solutions

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

> As a leader in the data infrastructure space, I have high standards for technical execution. Advance IT exceeded those expectations. They didn't just follow instructions; they acted as a strategic partner, identifying potential bottlenecks in our architecture before they became issues. Their work was instrumental in helping us maintain the high reliability our users expect from lakeFS.

Bik Dutta
Bik Dutta, VP Marketing & Alliances at Carbon60Verified Review
Posted on Feb 23, 2026

Advance IT is an exceptional partner that understands the intersection of high-level IT

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Working with Advance IT has been a game-changer for Carbon60. As a VP overseeing alliances, I need partners who can bridge the gap between technical execution and brand reliability. They delivered a robust solution that streamlined our operations and provided the stability required for our marketing initiatives to thrive. Their team is technically elite but also business-savvy.

Paul Murphy
Paul Murphy, Washington DC-Baltimore at RoPower NuclearVerified Review
Posted on Feb 17, 2026

"Advance IT Group is a highly professional strategic

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Advance IT Group was instrumental in aligning our technology with our long-term growth strategy. By moving us to a managed service model, they eliminated the frequent downtime we previously experienced. This stability allowed our team to focus entirely on client delivery. Furthermore, their focus on cybersecurity gave us the necessary credentials to pursue higher-level contracts that require strict data protection standards. absolutely. For any business in the Mid-Atlantic region looking for a reliable, high-level IT partner, Advance IT Group is an excellent choice.

Flavio Andreatta
Flavio Andreatta, Country Manager at ALLPLAN Italia S.r.l.Verified Review
Posted on Feb 17, 2026

Advance IT Group is the gold standard for IT partners.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

As a leading provider of BIM (Building Information Modeling) solutions, ALLPLAN Italia required a technical partner capable of managing our sophisticated network and cloud infrastructure. Advance IT Group was engaged to optimize our data management systems and provide high-level support for our collaborative software environments. Their role was critical in ensuring that our internal systems stayed as innovative and high-performing as the software we provide to our AEC clients. The project management was disciplined and perfectly aligned with our corporate standards. They utilized clear reporting structures that kept our leadership team informed of all infrastructure upgrades and security audits. Communication was transparent and highly technical when needed, yet they were able to translate complex IT shifts into business-focused outcomes for our regional strategy.

Roland Schlegel
Roland Schlegel, IT Consultant at 3E Data Technology GmbHVerified Review
Posted on Feb 17, 2026

Advance IT provided exceptional technical synergy, acting as a seamless extension

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
IT Services

Working with Advance IT has been a highly positive and transformative experience for our technical operations at 3E Data Technology. As a company that develops specialized ERP and DMS solutions, our internal infrastructure must be impeccable to support our development cycles and international client demands. Advance IT stepped in not just as a vendor, but as a high-level strategic partner. From the initial audit to the final implementation of our [Cloud/Security] protocols, their team demonstrated a rare combination of deep technical proficiency and proactive communication. They took the time to understand the nuances of our industry-specific software, ensuring that every infrastructure change enhanced our performance without disrupting our workflows.

Focus

Service Focus of Advance IT Singapore

How the team's effort is distributed across services.

50%

Industries Focus

15%10%8%8%8%8%8%8%7%5%5%5%5%

Client Focus

Small Business100%
Selected Work

Client Portfolio of Advance IT Singapore

Where their work concentrates - by industry, budget, and timeline.

Clients: 7

SkecherDoctor AnywhereDMXHalcyon TechnologyEagle Eye CentreVerdant CapitalOne Heritage Capital Hong Kong

Where we are

Locations (1)

Offices where Advance IT Singapore operates.

Headquarter
Singapore

Singapore

8 Burn Road #11-11 Trivex Singapore 369977
Singapore, Singapore 369977
+6565928458