Family-owned managed IT & cybersecurity since 1994
Overview
LME Services is a family-owned managed IT and cybersecurity company in Hoffman Estates, Illinois. Founded in 1994 by Leon Engelking, formerly of IBM, and led today by his son Joe Engelking, we provide IT support, 24/7 monitoring, cybersecurity, backup and disaster recovery, and compliance support (HIPAA, SOC 2, ISO) for small and mid-size Chicagoland businesses.
Every client works with a dedicated team that already knows their setup. Your issues go to your tech account lead, who handles them or brings in a secondary tech who knows your network. Our technicians are long-tenured, with 10+ years of IT experience, so you know who you are speaking with when you call.
What clients say
Every review is verified through Goodfirms before it's published.
What reviewers mention most
“For every engagement, they’re friendly, helpful, and have been able to problem-solve.”
LME services keeps our IT systems running smoothly with many ongoing measurable targets, consistently exceeding our expectations. They are dedicated to finding solutions that fits our needs and budget. Whenever we have a question, they respond promptly.
“They are always answering our calls and handling the issue in the same day.”
Responses to all inquiries were promptly and professionally addressed with attentiveness. Our onboarding process and implementation of all new products were thorough and smooth. We are currently updated and feel confident in our plan to be vigilant in the world of cyber security, with their guidance.
“They consistently deliver outstanding solutions, and their support team is always ready to assist .”
They consistently deliver outstanding solutions, and their support team is always ready to assist whenever needed. Their professionalism and commitment to quality are what set them apart. I would definitely recommend them for any IT needs.
“Strongly dedicated and professionalism work done”
LME has proven to be an exceptionally reliable and flexible partner, consistently delivering high-quality results across a diverse range of projects, their expertise and commitment have been invaluable to our success. LME excels in custom software development, full-stack web development, and API development with technologies like NodeJS and C#. They leverage cloud technologies such as Azure and AWS for optimal scalability, security, and efficiency. Their expertise in ML/AI, especially in computer vision-based projects, drives innovation. Overall, LME consistently delivers reliable solutions, thanks to their dedicated team of adaptable engineers.
“My experince it wonderful and outstanding”
I am give good reviews so this shows you my experience is really good on it and we enjoy a lot in this office .
“LME is an amazing team and have been great development partners in this project.”
The project encompassed the development of a WordPress-based website, which was divided into three distinct phases. In Phase 1, the initial form was created using Gravity Forms, with necessary adjustments made to accommodate the complex data input requirements. Phase 2 involved generating a PDF output based on a provided template and integrating WooCommerce functionality. Finally, Phase 3 focused on implementing patented AlertCard features that allowed for the manipulation and sorting of user input on the Emergency Medical Information Card. LME Services maintained a consistent line of communication with me through email, ensuring that I was regularly updated on the progress of the project. Additionally, we had regular Skype calls to address any significant inquiries or concerns that arose. LME Services proved to be flexible with our scheduling requirements, prioritizing our convenience and making the entire process comfortable for us at every stage of the project.
“LME SERVICES promptly delivers top-notch resources of exceptional quality.”
We have engaged LME SERVICES on a global scale to enhance our staff for our Eye Care Software Company. Initially, we brought them on board to bolster our workforce in the areas of Electronic Health Record (EHR) product development and Quality Assurance (QA) activities related to that specific product. Recognizing their expertise, we later expanded our collaboration by hiring an additional LME SERVICES engineer to contribute to our Practice Management product as well. The integrated team consisting of our in-house engineers and the LME SERVICES professionals will collectively advance our products by introducing new features, rectifying any issues, and ensuring the overall maintenance of the software. This collaboration reinforces the strength of our engineering team as a unified force, dedicated to driving innovation and meeting the evolving needs of our Eye Care Software Company.
“LME SERVICES exceeds our demanding client expectations, consistently achieving all metric goals.”
LME SERVICES swiftly analyzed our data and devised optimal solutions for our challenges. They provided traffic handling capabilities, frameworks like Ansible and Jenkins, and other data analytics software. Their expertise enabled us to launch three new machine learning projects, reducing task time and freeing up resources for other important tasks.
“LME IT SERVICES is flexible and friendly to work with."”
LME IT SERVICES has delivered valuable penetration testing services, diligently examining our underlying infrastructure to identify and address any potential security vulnerabilities. They initiated an exploratory meeting to align our specific requirements with their proposed approach. LME IT SERVICES conducted rigorous assessments of our authorization mechanisms, meticulously verifying that access controls are properly configured for diverse user roles and reference data. Their expert team also scrutinized our communication channels to ensure the absence of any unauthorized or undesirable exchanges, thereby mitigating the risk of third-party data leaks.
“LME IT SERVICES demonstrates a high level of thoroughness and effective communication in their work.”
LME conducted a comprehensive security audit of our website, performing rigorous penetration testing and intrusion tests on our application, network, and infrastructure. Their expertise ensures that we have the appropriate security protocols in place to safeguard our systems. Following the audit, the LME team collaborated closely with us to enhance our cybersecurity posture. We are currently in the process of implementing remediation tasks identified through their assessment, and they will continue to conduct further testing. Notably, their team has been operating remotely throughout the engagement, showcasing their ability to deliver top-notch services regardless of physical location.
“A GREAT responsive Service”
Our collaboration with LME Services extends beyond the completion of the initial project. We have established an ongoing working relationship where they provide monthly services to support our operations. Additionally, they are readily available for onboarding and offboarding processes as needed, ensuring a seamless transition for new team members joining our organization or departing from it.
“The LME team is exactly what we hired them for, Solid reliable IT support and troubleshooting.”
We have yet to have a issue with their service in any regard. They are available and always just a phone call or email away. I highly recommend.
“With them for over 20 years and extremely happy”
We started working with Leon in the late 90's have used him for multiple servers and software transitions. He is professional and him and Joe have been great in supporting us over the years They are responsive and very knowledgable and we plan to continue working with them for another 20 years :-)
“Reliable and Agile!”
LME is so accommodating and reliable. We often hit them with last minute requests and questions (start up life), and Joe is always quick to answer and ease our worries. Super affordable price as well. Would recommend!
“Excellent IT Services”
LME Services responds quickly to any IT inquiries we have, while providing quick, effective solutions. We have been utilizing their services for 6 years now.
Focus
How the team's effort is distributed across services.
The Positioning
The stack the team uses to move faster.
Where their work concentrates - by industry, budget, and timeline.
Where we are
Offices where LME Services operates.
