Pwrteams

For over 70 years Agidens has been helping companies in various sectors to improve their operations in security, reliability, efficiency, and sustainability. Agidens provides its clients with consulting and engineering solutions. They deliver turnkey automated solutions as well as maintenance and support.

THE ENGAGEMENT

Technologies:
EPlan P8 and Autocad, PLC, SCADA, WinCC, Simatic S7, PCS7, TIA Portal, Simatic WinCC, C#

pwrteams and Agidens started their collaboration in August 2017 and the partnership is still ongoing. The beginning of the cooperation went very smoothly. The work ethics of pwrteams people were very close to Agidens’ corporate values. Moreover, pwrteams shared their expertise on how to manage an international team. So fairly quickly the team had all systems in place, a good communication and an efficient workflow.

Agidens offers advice & engineering, (turnkey) automated solutions and maintenance & service support for the Life Sciences, Food & Beverage, (Fine) Chemicals, Bulk Liquid Storage and Infrastructure markets. The Agidens Dedicated Team at pwrteams is mainly involved in software engineering, electrical design and electrical engineering at present, consists of 12 experts:
 

• Electrical Designers
• PLC/SCADA Engineers
• Electrical and Instrumentation Engineers

THE RESULTS

After only six months of working with pwrteams, Agidens started getting significant tangible results. It was very satisfying to see their investment paying off in such a short period of time.

The extra benefit for Agidens is that recruiting in Poland is a lot smoother and easier than in Belgium. Thus, the company can keep growing at the pace they ambition and accommodate as many projects as they want.

➙ Read a case study here.

Televic Healthcare is a member of Televic, a global company specialized in building sustainable and interactive high-tech solutions that ensure flawless communication in situations that are critical and essential.

In 2015 Televic Healthcare was looking for a strategic staff augmentation partner. This partner had to build a unique team of the creative top-notch professionals who would match their corporate culture and help them to develop innovative, challenging and international products.

THE ENGAGEMENT

Technologies:
Server: Net Core, Web Api, Redis, Postgresql, Elasticsearch, pm2, nsis
UI: React, Material UI, nodejs, signalR, webpack, redux, ES6/7
Infrastructure: Azure DevOps
Integration Testing: Selenium

pwrteams became a long-term Software Development partner for Televic Healthcare for R&D and development. Most R&D tasks were covered by pwrteams team:

• Project Lead/ Architect of the Microservices solutions
• 2 Automation testers
• 2 UI developers/ designers
• 4 Full-stack developers

THE RESULTS

We helped in the development of the following core products:

• Wandering detection and prevention. Using automated door controls and special IoT bracelets, the system can deny access for residents and patients to zones where they are not allowed for safety reasons. Furthermore, the system can also automatically trigger alarms to the nurses’ mobile devices, if a person moves outside a safe zone. The nurses will also get an accurate location of the person.

• Wireless nurse call systems. The intramural accurate location determination system helps nurses to cope with the comprehensive requirements of the modern healthcare environment and offers solutions to help them cope with patient mobility and safety.

• Wired nurse call systems. Critical communication systems provide a unique solution for patient safety and interactivity for the nursing staff.

➙ Read a case study here.

Our client is an international ICT player with a presence in multiple European countries, offering integrated solutions that support the entire ICT life-cycle.

As the client’s company continued to grow, there was an increasing need to supplement its managed IT services. With over 1,000 customers in the Benelux, the company is a reputable and highly-valued organization in the region. So, it was important for them to find a reliable local partner with nearshore service centres.

ENGAGEMENT

Technical Support, Windows Server, MS Services, Networking, Virtualization, Security, Software Asset Management, Azure

pwrteams offered a flexible staffing model to build a highly experienced dedicated engineering team in Poland according to the client’s requirements. The collaboration between the client and pwrteams lasted for over six years. 

We built an ICT Operation team with up to 30 English-speaking experts responsible for server patching, installing new services, working on virtualization, networking, security, automation, upgrading services, and everything in the cloud-like Azure.

RESULTS

Our team provided 24/7 support (On-Call Duty support / Monitoring / Operations) for these directions:
 

• Level 1 Technical support: active monitoring of IT infrastructure and spotting problems, essential support and troubleshooting, ticket routing and escalation to Level 2 support, documentation and analytics.

• Level 2 and 3 support: setting up, analysing, configuring, upgrading, maintaining and improving IT systems and applications

All ICT Operations specialists were trained in ITIL. Besides technical support engineers, the team also consisted of process and resource coordinators who ensured that the team met the client’s Response, Intervention, and Resolution SLA for all tickets.

On average, pwrteams works on about 2,000 tasks a month, more than 99.5% of which are resolved on time.

➙ Read a case study here.

Alpega is a developer of top-notch transportation software for shippers, carriers, and freight forwarders. The software streamlines their business processes and optimizes logistics chains. They needed a better-focused approach to quality assurance, and pwrteams took the responsibility for this task.

THE ENGAGEMENT

• 30+ experts
• 2 Dedicated QA Teams: Automation QA Engineers,  Senior Automation QA Engineers, Flex QA Engineers, Manual QA Engineers, Performance Testers, QA Team Leads
• 3 Dedicated Java Teams: Java Developers, Senior Java Developer, Java Team Leads

After signing a contract between pwrteams and Alpega, pwrteams has launched the process of shortlisting the most suitable QA and testing talents, guided by the project specifics and started to hire the team. Just in 2 months, we optimized the dedicated testing team, powering it with 22 QA specialists skilled in manual and automated testing managed by QA leads. In 2 weeks 100% of knowledge and skills were transferred to pwrteams and we started a full-cycle QA servicing process.

THE RESULTS

Since 2019 pwrteams and Alpega have built transparent and well-documented testing processes and keep on running smooth delivery. This includes not only manual and automation testing, but also the implementation of a continuous quality improvement culture, starting from the documentation and finishing with the almost complete automation of regression testing.

Inspired by the well-established testing team extension and the results delivered, Alpega decided to reinforce its development team with nine Java developers successfully sourced by pwrteams.

Our cleint is a UK-based software development company with top-notch technical expertise, well-designed approaches to remote collaboration, and hands-on software development outsourcing practices. Their client needed to rework their cross-platform application and add some features but still meet quite a strict deadline.

THE ENGAGEMENT

• HTML, CSS, ReactJS, Electron, NodeJS, Express, MongoDB, Stripe, Azure, WordPress

• A full-stack developer, a part-time architect, an on-demand QA expert 

The client's management team decided to scale their IT capacity with nearshore cross-platform development specialists. They required not only staff augmentation services but also an in-depth consultancy on app architecture and further scalability.

THE RESULTS

In the few days after signing a contract, pwrteams provided the detailed analysis of current solution performance and provided the detailed plan for the further app re-engineering. Then our company has built a dedicated team that has particularly strong experience and knowledge in cross-platform development.

As a result, we solved the most crucial issues and added the necessary features needed for future product growth. Then the team switched to support and maintenance mode to ensure the app continues working properly.

➙ Read a case study here.

ETwater, a Jain Irrigation company, has over fifteen years of experience working with the largest businesses, municipalities, and HOAs in the US to reduce and optimize water consumption. It is the only smart irrigation company with a patent to centrally process big data to implement predictive watering schedules based on plant types, soil and slope conditions, and environmental factors.

THE ENGAGEMENT

Technologies: Java/Spring, PHP/Symfony2, JavaScript, Backbone.js, Python/Keras/Caffe, XGBoost, MongoDB, ELK, RabbitMQ, Amazon, AWS, Git, JIRA

Our partnership with ETwater started in 2014, and the two companies sparked a partnership that has been active for 6 years now.
Our mission was to transition the ETwater platform from the monolith architecture to microservices and deploy it on Amazon Cloud. The team was in charge of architecture design and core system development for a smart irrigation platform that manages water flow through controllers.

THE RESULTS

pwrteams successfully developed a new cloud-based microservice solution for the client. All major enterprise accounts successfully transitioned their water management to the new platform and were excited about the enhanced functionality and cost savings.

➙ Read a case study here.

AGR Software develops iQx™ platform that helps E&P companies to digitise their well delivery process. The company is focusing on streamlining collaborative project delivery and empowering decision making around the fundamental considerations of any engineering project – time, cost and risk. AGR Software is part of the global energy services consultancy AGR which has an operating history dating back to 1987.

iQx™ applications are used for all types of drilling & well projects, including exploration, development drilling as well as intervention and abandonment

THE ENGAGEMENT

Technologies:
JavaScript, ReactJS, Redux, Backbone, Highcharts, Handsontable, NodeJS, KoaJS, MongoDB, Docker, Jenkins CI, GitLab.

To further improve and scale the iQx™ platform, in 2019 the AGR Software team saw the need to build more full-stack and operational muscle. They needed a staff augmentation partner who could find the right talent and support their development needs on modern tooling and frameworks. It applied for both development and delivery, backend and frontend. This is where pwrteams came into the picture.
Over the past year, we managed to build a strong and reliable development team for AGR Software in its Kyiv office:

• 4 Frontend Developers
• 1 Tech Lead / Backend Developer

THE RESULTS

Our team supports the existing iQx™ applications and has recently helped in creating a new reserve and resource reporting software. For the new solution, pwrteams' dedicated AGR team did everything, from setting up the applications’ fundamental structure to deployment and continuous integration system configuration. Our tasks also involved:
 

• Electrical designing the system from scratch;
• Creating documented API;
• Developing integration system;
• Developing a version control system for the documents;
• Developing web-app for user collaboration;
• Collaborating with the product team and different development sub-teams;
• Further support of the product.

➙ Read a case study here.

TimelessToday.tv web platform contains the audio, reading materials, and videos of Global peace ambassador Prem Rawat and is complemented by iOS and Android mobile apps. 

Both the web platform and mobile applications were a huge success with their accessible and beautiful content of various formats. However, the system couldn’t cope with the rapidly growing number of visitors while hosting live events with many attendees, so they need a technology partner to help them to scale their multi-media solution.

THE ENGAGEMENT

Technologies:
NET, Azure Cloud, SQL, DevOps, NET. Core, Javascript, Angular JS, ASP.NET MVC, Entity Framework, nopCommerce
iOS: Swift, Cocoa Touch, CocoaPods, Facebook SDK, Google SDK, GCD
Android: AndroidX, Retrofit2, Firebase, Architecture Components, Google Play Services, Facebook SDK, ExoPlayer, Glide

pwrteams experts became responsible for multiple projects of TimelessToday, including:

• Re-architecting the Azure Cloud infrastructure of the system to improve responsiveness under load 
• Development of an API to support one of the mobile app’s new features related to video content
• Renovating the back-end API and developing data integration on the front end of the web platform and mobile apps
• Mobile development (fixing bugs, delivering test builds, releasing apps, and more)
• Web solution development

THE RESULTS

pwrteams helped to improve and re-engineer the TimelessToday web platform and mobile applications:

• Improved the responsiveness under load
• Developed a new database layer to persist information about the already watched and remaining content
• Packaged and deployed an API solution 
• Improved the admin module to tailor content for end-users
• Upgraded Swift and XCode, Universal App, Chromecast, and iOS auto-renewable subscription 

The team created the following modules for mobile applications:

• Content management
• Subscriptions and payment
• Support and feedback 

➙ Read a case study here.

Wordbee is a cloud-based collaborative workspace platform for the management of translation projects (TMS) and Computer Assisted Translation (CAT editor). At present, the company has over 25,000 unique users from all around the world.

As a leading cloud-based, end-to-end translation management system, Wordbee focuses on translation project automation. The company helps its clients improve quality, shorten time-to-market, save money, cut costs, streamline rigorous processes, and improve the overall profit margins.

THE ENGAGEMENT

Technologies:
Front end: ReactJS, ASP.NET Web Forms, Kendo JS
Back end: Web API, SQL Server, Elastic Search, LinQToSQL, .Net Core, Rabbit MQ

Our company and Wordbee commenced partnership in April 2019, and the collaboration went on for a full year, ending in April 2020. We provided Wordbee with development staff augmentation services on its major projects. The main services included custom development, software testing, bug fixes, and frontend development. 

We operated as a part of a cross border team that included people from Luxembourg, Egypt and Greece. Our team worked on the same codebase with around 15 to 20 developers of Wordbee’s TMS and CAT development group. The teams also comprised around 1-2 QA persons each. We provided four teammates, two developers and two QA specialists.

THE RESULTS

By providing high-quality code, knowledge in writing automation tests and best code review practices, Wordbee managed to streamline all its internal processes.
In detail, we helped Wordbee to release new features for Wordbee Translator using React-Redux. We were responsible for:

• Implementing new features for both web TMS applications and API services
• Improving the code review process
• Helping to develop a new version of the CAT tool
• Improving the productivity of current API solutions
• Adding basis for token-based securityJWT authentication
• Fixing issues in the code over the whole system both back and front end
• Improving Unit Testing processes

➙ Read a case study here.

Showpad helps sellers sell the way buyers want to buy. For over a decade, the company has been unleashing sales enablement tools, making it easy for sales and marketing teams to deliver the right content and experiences to their buyers. Their goal is to transform sellers into trusted advisors.

THE ENGAGEMENT

Technologies:
Web UI Automation: TypeScript + TestCafe; JavaScript + WebdriverIO; Java + Selenium 
API: Runscope; Postman; Charles Web Debugging Proxy for mobile apps iOS and Android
Mobile: Swift + XCTest + XCUITest; JavaScript + WebdriverIO; TypeScript – Appium

pwrteams team leverages both manual and automation testing capabilities to support the entire QA cycle. For Showpad’s specific needs, this usually requires around 9 QA professionals from pwrteams, but the number varies depending on the workload. The QA testers work as a cohesive extension of Showpad’s team with their own dedicated email addresses and direct access to all the systems that Showpad’s internal engineers have.

When collaborating with pwrteams, Showpad pays no management overhead due to the direct relationship they have with the engineers.

THE RESULTS

Overall, our team solves all possible QA tasks: test planning, test design, API testing and automation, UI web automation (TestCafe mostly and Selenium), UI iOS native automation, and regression testing, among many others.

As of 2020, our company and Showpad have enjoyed 9 years of tight and effective collaboration—and they are still counting! Over the years, we have helped Showpad maintain remarkable, high-quality products. This enables Showpad to more quickly launch new features for its clients and gain even larger market shares.

➙ Read a case study here.

c-Quilibrium is a Belgian FinTech company providing innovative cash supply chain optimization solutions to banks in Europe, Africa and Latin America. The company offers front-end cashpoint (ATMs, recyclers, retailer shops, branches, buffer stocks, etc) as well as back-end (cash centers) management services. In addition, c-Quilibrium helps with comprehensive integration solutions out of the box.

THE ENGAGEMENT

Technologies:.NET, C#, ASP.NET Razor, SQL Server

c-Quilibrium decided to extend their in-house team. According to c-Quilibrium Product and Delivery Director, there are mainly three qualities that they all identified with pwrteams but couldn’t find with any other partners:
 

• A professional team of experts in the technology stack and industry.
• Outstanding dedication, a customer-centric mindset, and the willingness to study the client’s domain.
• A united team with strong communication skills.

Ever since the two companies sparked a partnership in January 2018, pwrteams has evolved from being just an ad-hoc partner to becoming c-Quilibrium’s constant and strategic partner.

THE RESULTS

After the successful proof of concept, c-Quilibrium started outsourcing all development processes to pwrteams. Currently, there are three pwrteams teams working for c-Quilibrium:
 

• Enterprise Team (2 Developers and a Database Engineer) responsible for core product development and maintenance.
• Technical Support Team (2 DevOps Engineers) offering first level of user support and SaaS as an alternative to classic on-premise installation.
• Innovation Team (2 Senior Software Developers) developing brand new product features and business solutions.
• QA Service center (1 QA specialist)

Our team has been delivering according to c-Quilibrium’s projections and estimates. Despite the recent redevelopment of a core platform feature, pwrteams ensures that c-Quilibrium stays 25% below the budget.

➙ Read a case study here.

Delaware is a global company that delivers advanced IT solutions and services, guiding their customers through their business and digital transformations from strategy to 24/7 support. They are primarily SAP and Microsoft vendors, and they provide customer experience solutions, from CRM and marketing applications to B2B and B2C e-commerce applications. 

THE ENGAGEMENT

The client was looking for an outsourcing partner that could provide them with nearshore resources and provide an opportunity to train and develop a dedicated team. The level of pwrteams' expertise had to be minimally equal to the level of expertise of the customer’s onsite team.

THE RESULT

Our company has set up the client's  7 different nearshore teams for such directions:

• SAP e-commerce
• Hybris
• Java
• NET/SiteCoreAI/ADAM
• Python/Data Science
• Microsoft Business intelligence (BI)/Data Analytics
• Software Testing

Find.me is a Belgian digital platform that aggregates all available data about a specific product and then provides recommendations to users based on their profiles. It provides a complete overview of all of the products that the market offers. On one hand, it gives customers a faster and more complete offer and on the other, it results in more efficient advertising spending for retailers.

THE ENGAGEMENT

Technologies: PHP, Elasticsearch, Microsoft Azure, MongoDB, and Python

pwrteams helped to build Find.me’s Data Science model right from scratch. This model contained a mixture of analytic approaches for Find.me/mycar:
1. Analysis and processing of static, content-based models;
2. Dynamic, collaborative filtering models for individual items, based on user actions and preferences;
3. Dynamic, collaborative filtering models for subcategories, based on user actions and preferences;
4. A rule-based model that combined collaborative subcategories and content-based models.

THE RESULTS

At present, the basic platform for car search with virtual assistance is complete and successfully launched on the market. Find.me/mycar helps people to easily find the best option for their future car and it saves them tons of hours they would have needed to spend on the internet. They get a personalized offer, based on a proprietary developed matching algorithm.

➙ Read a case study here.

Our client was a leading European travel company, selling around 1.6 million trips annually. As a member of one of the most prominent leisure travel groups in the world, our customer was supported by 21,000 employees and served over 22 million customers annually

THE ENGAGEMENT

Technologies:

iOS: Swift, Objective-C, CocoaPods, Fastlane, Firebase, Facebook SDK, Lottie, AFNetworking, Mantle, ASSA, OCMock, XCTest, SwiftLint, APNS Android: Kotlin, Java, Retrofit 2, SQLite (Room), Firebase, Glide, Lottie, Architecture Components, Kotlin Coroutines and Flows, Espresso

The client operated passenger airlines, package holidays, cruise lines, hotels, and resorts. By the time our cooperation started, our customer had already been using a travel campaign app that provided useful information for people who’ve booked a trip. They wanted to develop new features for the app to improve the customer experience at each step of the journey:
 

• Get ready for the trip 
• Collect insights and get support in real-time during the trip
• Provide feedback about journeys and find inspiration for new travel adventures.

THE RESULTS
 
For over four years pwrteams had already been acted as the client’s strategic partner for software development and quality assurance, covering diverse areas including e-commerce, ERP, API systems, and more. That is why the client decided to extend pwrteams scope to add mobile travel business solutions and build its own dedicated mobile team.

The team consisted of:
 

• Technical Lead/Scrum Master
• 3 iOS Developers
• 5 Android Developers
• 3 QA/Automation Engineers.

The team was working together with the client’s on-site teams to develop five travel companion native iOS and Android apps with language and content localization for five countries.

The pwrteams team was responsible for:
 

• technical design and implementation of the enhancements
• manual and automation testing on different stages
• requirements analysis and composing requirements for new features
• close collaboration with the UX team
• running the demo session and publishing the apps to stores
• gathering and prioritizing customer feedback.

Our client is a mid-sized European IT service company that has offices around the world. As the company was growing more than 30% per year, their finance department had to scale their capacity as well.  First, they needed to automate manual routine work related to reporting and controlling tax-related services:

1. Monitoring of timing and accuracy of tax payments
2. Flawless preparation of internal and external reports for local government agencies
3. Checking tax payments following the local standards to avoid fines. 

THE ENGAGEMENT

• UiPath Studio
• 1 UIPath Expert

At first, pwrteams' RPA team held a discovery session with the Head of the client's Finance department and Managing Director to discuss future cooperation. The client also allocated a Finance Manager to consult pwrteams RPA team in the course of the project.

As soon as the initial analysis was ready, our team started implementing the RPA solution using UiPath Studio for robot development according to the defined business processes and logic, and supported the client's Finance team during robot deployment, and first launches. 

THE RESULTS

As result, pwrteams has built a robot that collects and processes the data into one file. The value of the product lies in the successful checking and collecting of all the necessary information in one process, from two working days to three working hours.

With our solution, the client has achieved the following results:

1. 5x time cut on the accomplishment of all tax-related actions. The time needed for checking and collecting of all information about tax payments was reduced from two working days to three working hours.
2. 100% eliminated human errors in long-term and routine work.
3. The finance team got free time to perform more complex work that requires more attention and thinking.