Interfacing Technologies

Headquartered in Montreal, Canada, Interfacing Technologies BPM Corporation is a leading provider of Business Process Management (BPM) software tools that allow business users to model, map, and manage business processes and knowledge. Established in 1983 as a supplier of MRP software solutions for small and medium-size aerospace and manufacturing companies, Interfacing leveraged its extensive process knowledge and further evolved into the BPM arena in 1993.

Business process modeling is the activity of mapping process of a company so that the business process analyst can analyze and optimize enterprise process and improve operational efficiency. At the core of Enterprise Process Center® is a centralized repository that stores and manages processes and related information within a user-friendly and intuitive environment. EPC links together all complex artifacts of an enterprise: objectives, processes, procedures, employees, departments, customers, suppliers, systems, policies, documents, rules, risks, controls, capabilities and performance indicators and ties them all together as puzzle pieces forming a 360 degree blueprint of the organization’s architecture.

Throughout all phases of your program (content development, training, change management, ongoing updates and improvements), collaboration, communication and business process governance is key to success. The Enterprise Process Center® provides team members with a centralized reusable repository that can be worked on by several individuals in-parallel without the risk of duplicating content nor over-writing someone else’s work. Employees are notified of newly published versions, need to confirm they read and understand changes, and have a user-friendly forum to raise improvement requests or discuss issues as they arise. Empowering employees with tools to collaborate is of great importance for success; and as much so is enforcing ongoing accountability and governance. EPC simplifies this need with automated control measures such as review and approval cycles and draft vs. published version read/ write and delete security access rights on all content. Additionally the EPC platform tracks and stores all historical details of a modification, from request through to implementation, including all specifics of a change for detailed audit reporting.