ITELENCE
Overview
Itelence is a provider of IT outsourcing (ITO) and business process outsourcing (BPO) services from Poland. Founded in 2021, we help clients accelerate growth, reduce costs, and scale operations through tailored BPO, IT outsourcing, and IT staff augmentation solutions.
Headquartered in Warsaw, Poland and serving clients in the United States, the UK, DACH, the Nordics, Benelux and France, Itelence combines the cost-effectiveness of nearshore delivery with high service quality. Our clients in insurance, banking and financial services, manufacturing, automotive, retail and e-commerce, logistics, healthcare and life sciences, telecom, and energy rely on our dedicated teams to strengthen operations and drive digital transformation.
Our core services include:
BPO Poland: Streamlining essential back-office processes to boost efficiency and cut operational costs.
Flexible delivery models to meet your needs:
IT Recruitment & RPO: Permanent tech hiring and recruitment process outsourcing.
Our certified experts leverage leading technologies — AWS, Azure, Google Cloud, Snowflake, Databricks, SAP, Salesforce, Microsoft Dynamics, Power BI, MicroStrategy, Tableau, Java, .NET, Python, JavaScript/TypeScript, React, Node.js, SQL, Kubernetes, Docker, Selenium, Playwright — to deliver measurable business outcomes. We combine technical excellence with a proactive, agile approach, focusing on transparency, security, and results.
Itelence is a Premier Verified provider on Clutch with a 5/5 rating from clients in the US, the UK and the Nordics.
Let's discuss how Itelence can power your next project.
www.itelence.com
https://itelence.com/services/it-staff-augmentation-in-poland/
https://itelence.com/services/it-outsourcing-poland/
What clients say
Every review is verified through Goodfirms before it's published.
What reviewers mention most
“Consistently Matched Candidates to Our Requirements”
ITELENCE provides ongoing recruitment process outsourcing services to help us meet additional staffing needs during peak demand. The team consistently delivers qualified candidate profiles that match our requirements and responds promptly to our needs through email and messaging.
“Responsive and Flexible IT Support”
ITELENCE provides managed IT services for our energy storage business, including support for our e-commerce and network initiatives. We appreciate the team's timely, high-quality support, flexibility, and professional approach. Their responsiveness and willingness to understand our needs have helped maintain effective collaboration through regular virtual meetings.
“Professional IT Support and Strong Teamwork”
ITELENCE provides IT support and accounting services for our battery recycling business, managing call center IT needs across multiple languages and time zones. Their efforts have helped us reduce costs, shorten ticket resolution times, and improve IT service levels. We value their professionalism, timely delivery, clear reporting, and strong teamwork.
Focus
How the team's effort is distributed across services.
The Positioning
The stack the team uses to move faster.
Trust & Safety
Goodfirms confirmed ITELENCE's legal identity, ownership and registration before verifying the profile.
Registered entity
What Goodfirms verified
Ownership and identity documents were reviewed privately by Goodfirms and are not published. Personal details of owners and representatives are kept confidential.
Where we are
Offices where ITELENCE operates.
