Best Reviews Management Software

Whether it is about booking a restaurant or buying a car, the customer reviews play a major role in buyers’ purchasing decisions. Thus, it becomes essential for the brands to harness the power of user-generated reviews using a systematic approach towards review management workflow. Only a well-featured review management software can help businesses in doing that efficiently and effectively. 

What is a review management software?

Review software also known as online customer review management software, is a tool that helps you in collecting the testimonials and reviews posted by your buyers, responding to their negative comments & queries across all channels from a single interface. It helps in enhancing the perception of your new customers towards the products and services you offer and improves the reputation of your brand. 

Here, we have listed the best online review management systems with in-depth details of the features they offer along with authentic customer reviews and ratings, helping you to select the best as per your business requirements.

Review Management Software
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List of Best Online Customer Reviews Management Software

  • Moz Local

    Online Accuracy for Offline Results.
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    Brands with fewer locations have to balance the importance of working online with the urgency of their day-to-day. Moz Local does the hardest work for you, letting you spend more time with your customers. Check online listings off your list, almost effortlessly. Build trust in your customers and in search engines. Know when it's working and when to take action. ... learn more about Moz Local

    "It saves me a lot of time & money"
    Phillip Livingston, Digital Marketing Specialist at Condo Control Central
    Entry Level Price
    $14 per Month
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • Thryv

    The end-to-end client experience software for growing small businesses.
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    Thryv gives small businesses a chance to increase their return on investment from the software they use to get found, bring in new customers, and earn repeat business. It manages time, communicates with clients, and get paid, so they can take control of their business and be more successful. Thryvs CRM gives you in-depth insights into customer data and detailed customer profiles that include conta... learn more about Thryv

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    16%

    Category Focus

    Review Management Software
  • ReviewPush

    We make online review management easy.
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    ReviewPush helps brands and businesses manage, monitor and optimize their customer's experience more efficiently by gathering feedback and assisting in the sharing of their online reputation to grow. ... learn more about ReviewPush

    Entry Level Price
    $89 per Month
    Free Trial
    21 days
    50%

    Category Focus

    Review Management Software
  • Reputology

    Manage Reviews from One Place
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    Stay on top of what customers are saying, everywhere. Reputology helps businesses & enterprises monitor reviews & collect feedback so that they can improve. Engage unhappy customers quickly & track all the channels where customer feedback is happening: surveys, comment cards, Google My Business reviews, Facebook reviews, etc. And make meaningful, long-term improvements by uncovering the root cause... learn more about Reputology

    Entry Level Price
    $180 per Month
    Free Trial
    14 days
    50%

    Category Focus

    Review Management Software
  • GatherUp

    Gather feedback and reviews to drive your business up
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    GatherUp is a customer experience and online review engine that enables insights, empowers marketing and converts customers. Gather customer feedback and reviews into one place to drive sales up for your business. ... learn more about GatherUp

    Entry Level Price
    $75 per Month
    Free Trial
    N/A
    33%

    Category Focus

    Review Management Software
  • Reputation.com

    Reputation.com is the world's #1 ranked leader in online reputation management business services.
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    Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reviews, improve customer experience, and drive traffic, visits and revenue. ... learn more about Reputation.com

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    33%

    Category Focus

    Review Management Software
  • ReviewInc

    Best Online Reputation & Review Management Software
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    ReviewInc is a leading provider of Business Reputation Management Services. ReviewInc's growing customer list includes major international chains, brand auto dealers, dental, medical, travel, leisure, property management, retail stores, restaurants, legal services, country clubs, and more. ReviewInc is committed to educating business owners on the power and importance of customer reviews and manag... learn more about ReviewInc

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • Reputation Marketing

    We help you Build & Market your Reputation
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    We help businesses like yours collect more customer reviews where it matters the most, improve customer experience, generate new clients and more sales. Increase customer engagement with an inviting user experience. Give customers an opportunity to feel heard, learn which areas of your business you can improve and let prospects read about previous customer experiences. Convert prospects with revie... learn more about Reputation Marketing

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • Reputation 911

    We Make You Look Good Online
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    We understand that an organization's good reputation is critical to its success and utilize the latest in online tools and technology to help you promote an accurate online reputation and social media presence, leading customers right to your doorstep. Reputation911 helps individuals and businesses turn their online image from a liability to an asset by removing the negatives and building on the p... learn more about Reputation 911

    Entry Level Price
    $295 per Month
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • A reputation management platform that helps businesses monitor customer satisfaction, collect feedback and generate online reviews. The tool allows you to efficiently solicit feedback from you r customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your in... learn more about Rize Reviews

    Entry Level Price
    Contact Vendor
    Free Trial
    14 days
    50%

    Category Focus

    Review Management Software
  • Birdeye

    Start growing your business with BirdEye
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    Convert your website visitors into customers. Answer visitor questions and close more deals with webchat, designed for businesses of all sizes. Respond to website visitors right from your mobile phone. Personalize messages with your branding, configure your webchat profile, and create targeted messages. Be found, be chosen and be engaged with customers and prospects with BirdEye. ... learn more about Birdeye

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    20%

    Category Focus

    Review Management Software
  • ReviewTrackers

    Use customer feedback to act today and predict tomorrow.
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    ReviewTrackers is the award-winning customer feedback software that helps businesses transform the customer experience. The platform collects review data from 150+ review sites to surface customer insights that enable brands to listen, comprehend and make data-driven decisions about what their customers truly need or want. ... learn more about ReviewTrackers

    Entry Level Price
    Contact Vendor
    Free Trial
    Available
    25%

    Category Focus

    Review Management Software
  • Podium

    Get chosen, every time.
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    Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation convenient by allowing the conversation to be text based. See how Podium is making it easier for your customers and how Webchat can work for your business. Podium is trusted by 180,000+ users. ... learn more about Podium

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Review Management Software
  • Chatmeter

    CHATMETER DRIVES RESULTS
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    Chatmeter specializes in online reputation and review management for multi-location brands and agencies. The company helps businesses make a distinct impact in revenue by improving various areas of their online presence that determine if a customer will visit their store, or a competitors including online reviews, local business listings, SEO rankings and more. ... learn more about Chatmeter

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    33%

    Category Focus

    Review Management Software
  • Chekkit Reviews

    Take control of your reputation
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    Chekkit Review Management helps local businesses get hundreds of reviews on Google, Facebook, RateMDs, and many more. The Chekkit platform makes it easy to ask your customers for a review, track your reviews, respond to reviews and monitor your competitors. Request a free demo for your business. We are a small business, out to help other local small businesses. ... learn more about Chekkit Reviews

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    33%

    Category Focus

    Review Management Software
  • HOTH STARS

    Awesome Reputation Management Software
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    Customer reviews can make or break your online reputation. Unfortunately, the majority of customers that are motivated to leave reviews often end in a negative review. With the HOTH STARS Reputation Management Software, you can get more positive customer reviews on ANY site of your choice, and privately handle any unfavorable reviews! ... learn more about HOTH STARS

    Entry Level Price
    $149 per Month
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • Soffront

    Manage Online Reputation From One Place
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    Online reputation management and social marketing provides businesses with the information they need to monitor, manage, post, respond and control their reputation online from one easy-to-use dashboard.... learn more about Soffront

    Entry Level Price
    $100 per Month
    Free Trial
    30 days
    50%

    Category Focus

    Review Management Software
  • Reputation Health

    Improve Your Medical Practice & Physician Online Reputation
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    Reputation Health is the leading provider of healthcare reputation management services. Reputation Health provides reputation monitoring, repair and protection solutions for healthcare, medical practices and hospitals. ... learn more about Reputation Health

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • DoubleDome

    See Your Current On-Line Reputation
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    Customer reviews and ratings are available across more websites and in greater volume than ever before. They’re essential for a business to be ranked in search results, to connect with customers, and influence consumer decision-making. ... learn more about DoubleDome

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • WebPunch

    Online Reputation Management Software
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    WebPunch is an online reputation company that focuses on brand health and public reviews. Using proprietary software, WebPunch identifies the strengths and weaknesses of a brand as seen by its customers. WebPunch then makes it easy for a brands advocates to spread the good word by way of online customer reviews. Our team of reputation gurus interacts with our clients reviews by thoughtful, interac... learn more about WebPunch

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • Get'Em Reviews

    Amazing Reputation Management Software
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    Customer reviews can be a make it or break it moment for your online reputation. Unfortunately, a majority of customers that leave a review leave it in a negative way. You can get more positive reviews, with the Get’Em Reviews Reputation Management Software, for any site of your choice. Also, you can privately handle any negative reviews. ... learn more about Get'Em Reviews

    Entry Level Price
    $97 per Month
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • SpotOn

    Turn New Customers into Regulars with the SpotOn Loyalty Program
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    In the world of small and medium businesses, a one-time customer is a lost opportunity. If you can manage to increase your customer retention rate by just 5%, your profits will increase anywhere from 25% to 95%. SpotOn makes it easy to do just that with our streamlined digital loyalty program. It’s your hi-tech solution to turning one-time visitors into loyal regulars, and accelerating revenue. ... learn more about SpotOn

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    33%

    Category Focus

    Review Management Software
  • Opiniion

    Control Your Online Reputation
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    Opiniion is an online reputation management software company dedicated to helping companies grow their business through review innovation. After working several years with small businesses and owning their own businesses, our founders saw a need for a better way to automate and optimize the process of getting reviews. With a focus on simplicity, our software is designed to gather customer feedback... learn more about Opiniion

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • Secure Online Reputation

    Advanced review management services with human touch
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    88% of consumers research and trust online reviews as much as a personal recommendation. One bad review online can make and break your business perception. There is no business which can satisfy every customer so you are always at risk of getting bad reviews online. We as a company can remove negative reviews, increase star ratings and grades, and mitigate negative customer feedback so that your o... learn more about Secure Online Reputation

    Entry Level Price
    $99 per Month
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • MyReviewEngine

    Get More 5-Star Reviews and Triple Your Sales!
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    MyReviewEngine.com is the #1 Review Management Software to triple your 5 Star Reviews and boost your sales. The intent gauging mechanism in the tool prevents negative reviews before they hit the internet.... learn more about MyReviewEngine

    Entry Level Price
    $99 per Month
    Free Trial
    14 days
    50%

    Category Focus

    Review Management Software
  • Vendasta

    The all-in-one platform for companies selling to local businesses
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    From agency to enterprise, the Vendasta platform is the only end-to-end management software for selling digital solutions to local businesses. Consolidate your tech stack, acquire new clients, and bill and fulfill projects—all within a single platform. Find products to sell, market with ease, and fulfill under your brand. With Vendasta, you can deliver an amazing experience for your customers an... learn more about Vendasta

    Entry Level Price
    $42 per Month
    Free Trial
    14 days
    16%

    Category Focus

    Review Management Software
  • Pozative

    Getting Pozative Reviews Has Never Been Easier
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    Online reputation is everything. Pozative gives you the power to generate positive reviews online faster so you can grow your business and rank higher on search engines. We filter out the unhappy customers so their negative reviews are sent directly to your email where you can follow up privately, not posted online! ... learn more about Pozative

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Review Management Software
  • RepCheckup

    Online reputation management should be easy.
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    Stop jumping from one online review site to the next. Easily manage your online reviews on over 20 popular online rating and review websites. Save time and the hassle involved with managing your online reviews across the internet. Get all the tools you need to build a great online reputation all in one software tool. Send solicitations via email and text messages to increase your online reviews. ... learn more about RepCheckup

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Review Management Software
  • Broadly

    Attract and retain your customers
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    Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're... learn more about Broadly

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    50%

    Category Focus

    Review Management Software
  • Grade.us

    Everything You Need to Generate, Monitor, and Market Your Customer Reviews
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    The best reputation and review management software for SEOs, digital marketing agencies, enterprises and brands. Convert happy customers into reviewers with our fully white-labeled platform. Get more reviews on the sites important to your business. ... learn more about Grade.us

    Entry Level Price
    $180 per Month
    Free Trial
    14 days
    50%

    Category Focus

    Review Management Software
  • NiceJob

    Get the reputation you deserve.
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    Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to get more great reviews and build a great reputation. NiceJob automates your social media marketing using your great customer reviews and photos. And we help you improve your search engine results, website traffic, and sales by publishing your reviews and photos to your website.... learn more about NiceJob

    Entry Level Price
    $45 per Month
    Free Trial
    14 days
    25%

    Category Focus

    Review Management Software
  • Review Stacker

    Review Management Software
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    Automated review-getting software drives up your star-rating. We help your business improve your ratings and reputation on any review site. ReviewStacker provides businesses the ability of Reputation Management, Reputation Monitoring, Review Monitoring, Review Management and several such features.... learn more about Review Stacker

    Entry Level Price
    $57 per Month
    Free Trial
    14 days
    50%

    Category Focus

    Review Management Software
  • Shout About Us

    Take Control of Your Online Reviews
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    Designed specifically for agencies and franchise systems, Shout About Us helps your clients generate more positive reviews, monitor customer feedback and respond from one central dashboard. Shout About Us helps you manage all of your customer feedback and online reviews in one place. See immediate results as you generate, listen, and respond to your online reviews. ... learn more about Shout About Us

    Entry Level Price
    $25 per Month
    Free Trial
    N/A
    100%

    Category Focus

    Review Management Software
  • MomentFeed

    Review Management To Drive Sales To All Your Locations
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    MomentFeed uniquely manages and automates each of the local-mobile search triggers - consistent and accurate location data management, local social media engagement, and reputation/review management - via its Unified Platform, and helps multi-location brands influence their Proximity Search Optimization (PSO) to make them more visible across all local discovery channels, ultimately leading to more... learn more about MomentFeed

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Review Management Software
  • Repuzen

    Turn your local web visitors into customers
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    Repuzen helps small businesses build reviews to boost online reputation. Start getting reviews the simple way by importing your customers into Repuzen and automatically get reviews from your most happy customers.... learn more about Repuzen

    Entry Level Price
    $40 per Month
    Free Trial
    7 days
    50%

    Category Focus

    Review Management Software
  • ReputationStacker

    Get more reviews for your business on any online review site.
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    With ReputationStacker, you can sit back and watch as your customers respond to a single-question survey via email or text message. The survey automatically sends happy customers to the online review sites that are most important to you so they can post a review, and it routes unhappy customers back to you so you can handle their issues privately before they write a bad review.... learn more about ReputationStacker

    Entry Level Price
    $69 per Month
    Free Trial
    14 days
    50%

    Category Focus

    Review Management Software
  • VideoPeel

    BE AUTHENTIC Tell Your Story with Customer Videos
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    Remotely collect customer videos in seconds for video testimonials, voice of the customer, and video messages. VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze and share videos from their customers. VideoPeel helps businesses 10X their amount of user generated video content, so they can drive 20% plus conversions, traffic, satisfaction, and co... learn more about VideoPeel

    Entry Level Price
    $49 per Month
    Free Trial
    1 days
    100%

    Category Focus

    Review Management Software
  • Guestmeter

    Guest Feedback Management Software For Hospitality Industry
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    Guestmeter is a cloud-based SaaS guest feedback management software sold on a monthly subscription basis to hospitality companies. It helps hospitality industry professionals capturing guest feedback by sending guest satisfaction surveys via international SMS, E-mail or printable QR Cards at the point of experience. Guestmeter also identifies happy and unhappy guests before they published negative... learn more about Guestmeter

    Entry Level Price
    $40 per Month
    Free Trial
    7 days
    33%

    Category Focus

    Review Management Software
  • No more manually clicking for each and every order within Seller Central. Using FeedbackOutlook customize your review request strategy based on your products, location, customer profile, or other important metrics specific to your business. using FeedbackOutlook you can set up an alert for new & negative reviews. Easily you can contact Product listing hijacker using 24/7 product tracking services.... learn more about FeedbackOutlook

    Entry Level Price
    Free version
    Free Trial
    Available
    100%

    Category Focus

    Review Management Software
  • TrueReview

    Get more customer reviews for your business.
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    Grow your business with ease using TrueReview that connects with your favorite CRM software to automatically requests reviews and direct feedback from the customers. TrueReview is your one-stop solution for everything ranging from review requests to collecting feedback via surveys. TrueReview aims to help businesses of all sizes by offering various tools to help request reviews for any website.... learn more about TrueReview

    Entry Level Price
    $29 per Month
    Free Trial
    14 days
    50%

    Category Focus

    Review Management Software
  • zipBoard

    Content Review & Bug Tracking Tool
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    zipBoard is a visual review and bug tracking tool, that lets your team collect feedback on their digital content and apps during development. zipBoard is for teams developing websites, web apps, e-learning courses, videos, PDF documents at scale. The visual review tools let non-technical stakeholders and clients share reviews using annotations, screen recordings making it easy for the team t... learn more about zipBoard

    Entry Level Price
    Contact Vendor
    Free Trial
    15 days
    33%

    Category Focus

    Review Management Software
  • Cloodot

    Centralized interactions for winning customers at ease.
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    Simplify all types of customer interactions by using our easy to use unified inbox for all modern online channels. i.e., Manage Chats and reviews from multiple Facebook pages, WhatsApp numbers, Google listings, Websites etc. in one app. Cloodot makes it easy for you and your team to be there for your customers on all modern online channels.... learn more about Cloodot

    Entry Level Price
    Contact Vendor
    Free Trial
    7 days
    100%

    Category Focus

    Review Management Software
  • InsightJet

    Boost your business’s Google ratings and offer loyalties to your customers.
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    At InsightJet, we believe that the modern-day business owners need to make the most out of the ever-changing digital landscape by being relevant to these changes. Insight jet is born out of the idea of helping small and medium companies unlock the unexplored possibilities of growing the business by enabling them to listen to their audience and also by giving them the voice to communicate and delig... learn more about InsightJet

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Review Management Software
  • Feefo

    Real people. Real reviews. Real insight.
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    Real people. Real reviews. Real insight. Take the guesswork out of growing your business and building the best customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future. We give you access to technology and support that allows you to connect directly with your customers; generate great results and get... learn more about Feefo

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Review Management Software
  • GoSite

    The easiest way to move your small business online
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    The easiest way to connect your business with more customers. A complete software suite that makes it easy for customers to find, engage, book and pay for your services online. Connect with new and repeat customers. Finally, a complete software suite that automatically connects you to your customers across the growing number of digital channels. These days, customers need everything to be easy. Th... learn more about GoSite

    Entry Level Price
    Free version
    Free Trial
    Available
    33%

    Category Focus

    Review Management Software
  • Wiremo

    Customer review platform for eCommerce
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    Wiremo collects and showcases customer reviews on your website with gorgeous photos and integrated design to increase social proof and sales. Leveraging the SEO-boosting power of user-generated content, Wiremo uses AI to automatically analyze reviewer feedback and place positive reviews in a rotating carousel. Easy to set up on Shopify, WordPress and Squarespace, Wiremo boosts engagement by askin... learn more about Wiremo

    Entry Level Price
    Contact Vendor
    Free Trial
    14 days
    50%

    Category Focus

    Review Management Software
  • Kydos

    A Better Way to Manage Your Online Reputation
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    Everyone is looking at reviews, why aren't you managing yours? Online reviews are essential for any business. Sometimes asking for these reviews can be difficult, but Kydos makes it easy to collect them with requests via both email and text message/SMS. We also provide customized feedback forms, a review & response dashboard, and ongoing customer support. Get Kydos today, review management mad... learn more about Kydos

    Entry Level Price
    Free version
    Free Trial
    Available
    50%

    Category Focus

    Review Management Software
  • Sitejabber

    Research & Read Business Reviews Before Buying
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    Sitejabber helps you grow your business through reviews by increasing conversions and building a brand consumers will trust. Sitejabber helps you collect authentic business and product reviews directly from your customers to instill confidence in shoppers on your site and convert them into paying customers. Save money by reducing Google Ads spend by getting Google stars next to your PPC ads. Incre... learn more about Sitejabber

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    20%

    Category Focus

    Review Management Software
  • Stampede

    Bring More Customers Back.
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    Growth for your hospitality business. Essential tools to get customers returning and grow your hospitality business. Time saving technology that helps you succeed. WiFi that brings customers back. By increasing repeat visits by just 5% you could increase profits by between 25% and 125%. Our system makes it easy to keep customers engaged without spending hours each week on marketing. If you have wi... learn more about Stampede

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    20%

    Category Focus

    Review Management Software
  • Surkus

    Two apps, two ways to discover your new favorite businesses and products
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    Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your marketing efforts and reduce time, money and resources needed to acquire and engage with your future customers. Our members use the app to discover experiences and offers tailored to their ... learn more about Surkus

    Entry Level Price
    Contact Vendor
    Free Trial
    N/A
    25%

    Category Focus

    Review Management Software
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