Best Customer Experience Software

Qualaroo is a customer & user feedback software that uses IBM Watson-powered Artificial Intelligence to carry out Sentiment Analysis of the responses gathered through the surveys called Nudges. These unobtrusive & fully customizable questions let businesses ask their customers for their opinions delightfully & politely. The light code does not slow down pages. The presentation-ready visual reporti... learn more about Qualaroo

Vtiger is an easy to use and customisable CRM leveraged by sales teams in over 300,000 companies to boost business revenue and sales performance. Vtiger adds value at all stages of the sales process from helping you capture & identify top leads, nurture deals via automated email & SMS campaigns, collaborate with teammates, analyse & forecast revenue, streamline meetings, spot deals at risk, manage... learn more about Vtiger CRM

Intercom builds a suite of messaging-first products that all modern internet businesses can use across the customer life cycle, from acquisition to engagement, and support. It's a modern product for sales, marketing and support to connect with customers and grow faster.... learn more about Intercom

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organisations of any size can provide true pers... learn more about Genesys

Real-time customer insights that lead to action across the entire organization. Deliver breakthrough customer experiences with the most powerful, agile Experience Management Platform™ . ... learn more about Qualtrics CustomerXM

Gainsight CS makes customers your best growth engine. Get a comprehensive view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver outcomes.... learn more about Gainsight CS

Influitive works with forward-thinking marketers and digital businesses who want a better way to engage customers and mobilize advocates to increase referrals, references, reviews, case studies, and more. Our easy-to-use platform combines industry-leading customer advocacy tools, expert services, and training with intelligent automation, gamification, and personalization features that drive extrem... learn more about Influitive

Front is your hub for all things customer communication. We combine the simplicity of email with the intelligence of a CRM, so you can provide tailor-made service at scale. Collaborate easily, eliminate busywork, and make every customer feel like a VIP. That’s the magic of Front. ... learn more about Front

SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask more. Know more. Do more.... learn more about SurveyMonkey

Sprinklr is the first unified customer experience management platform for the enterprise. We help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows sil... learn more about Sprinklr

SurveyLab is a professional online survey tool and questionnaire software that supports survey creation process, automates response collection and report generation.... learn more about MySurveyLab

SurveySparrow helps you take your surveys and market research tools to the next level by turning mundane feedback surveys into engaging conversations. They offer free tools as well as paid versions with comparative rates and great discounts.... learn more about SurveySparrow

piHappiness is a Comprehensive Real-time Customer Feedback App & Software, measuring Customer Satisfaction. The Customer Service Software Uses Multiple Metrics like Emoticons, NPS scores, Feedback Categories, and Reasons, Single and Multiple Questionnaires and Open Text Using Tablets, iPads, Online Surveys to capture Customer Satisfaction. With Customized Reports and Dashboards, Access Real-time F... learn more about piHappiness

Conversocial enables brands to deliver seamless customer service over social messaging channels. A strategic partner from day one, we have proven experience in transforming platform, processes and people to help our partners navigate the necessary complexities of digital customer care.... learn more about Conversocial

SoGoSurvey makes it easy to conduct online surveys, analyze survey data in an efficient way. We are different from the traditional survey industry as we provide extremely powerful ways to collect and analyze survey data. We use powerful tools to generate professional charts and export them in various formats. Our free survey tool has one of the best usability in the business. Try it free to experi... learn more about SoGoSurvey

Kademi is enterprise software that enables brands and digital agencies to create highly customised business tools in very short time-frames. With over 25 integrated Apps from training to rewards, email automation and calendars, simply switch on the Apps you need to support your business requirements. Kademi Digital Experience Platform. Engage employees, partners and end customers across web/mobile... learn more about Kademi

Pobuca Connect is a cloud app that turns your multiple and non-connected business contact lists into one unified company address book which is easy to access from everywhere and ready to share with co-workers or business associates. It also offers the built-in Pobuca Bot, your very own virtual assistant helping you keep business contacts up-to-date and always accessible.... learn more about Pobuca Connect

Dixa is the new way to deliver effortless and personal customer service. Our software eliminates chaos created by using disconnected systems and unifies the customer experience across all channels including email, chat, messaging, and phone. Dixa is a conversational customer service platform that unifies phone, email, chat, and messaging apps in one easy-to-use dashboard for agents, eliminating th... learn more about Dixa

ThinkOwl is an Artificial intelligence based, next-generation service-desk software that combines human and machine learning. It leverages your agents' productivity to the maximum by intelligent automation. ThinkOwl empowers your organization to enhance customer experience and fly high, even with limited staff and resources.... learn more about ThinkOwl

Gladly is reinventing customer service to put people at the of it. With a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of naturally productive conversations, Gladly helps brands communicate with their customers seamlessly across all channels from voice, email and messaging to chat and social media.... learn more about Gladly

Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering unprecedented views of a customer's history, facilitating continuous omnichannel conversations and using intelligence to automate repetitive tasks an... learn more about Kustomer

3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, and SugarCRM.... learn more about 3C Logic

Technology will always be evolving, but engagement is timeless. Engaged customers generate more revenue and often become your advocates. At Right On Interactive, we’ve seen profitable growth sustained when marketers view engagement as a journey, not just a campaign. So we’ve designed our software to automate the concept of Customer Lifecycle Marketing, providing visibility into who is the best... learn more about Customer Lifecycle Marketing

GatherUp is a customer experience and online review engine that enables insights, empowers marketing and converts customers. Gather customer feedback and reviews into one place to drive sales up for your business. ... learn more about GatherUp

Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reviews, improve customer experience, and drive traffic, visits and revenue. ... learn more about Reputation.com