Best Customer Experience Software

Luigi's Box, a repeatedly awarded "easiest to use" solution, offers advanced features for all industries. Noted collaborations with brands like O2 and Dr.Max have boosted search usage and conversions by hundreds of ... read more about Luigis Box

LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent streamlines all of your customer interactions into an integrated, seamless hybrid ticketing system where everything is easily accessible and manageable. LiveAgent ... read more about LiveAgent

Dynamics 365 software smartly helps small and medium businesses to function in a hyperconnected way aligning right from customer intake to customer retention. This cloud-based software integrates well with ERP features to ... read more about Dynamics 365

Leveraging the cutting-edge capabilities of AI, our platform revolutionizes the way support is delivered by enabling robust self-service features and providing agents with intelligent tools that ensure unparalleled service quality. With tryvium, ... read more about tryvium

Qualaroo is a customer & user feedback software that uses IBM Watson-powered Artificial Intelligence to carry out Sentiment Analysis of the responses gathered through the surveys called Nudges. These unobtrusive & fully ... read more about Qualaroo

Intercom is a modern customer communications platform that unifies every aspect of the customer journey, from conversion to engagement to support. Intercom builds a suite of messaging-first products that all modern internet ... read more about Intercom

Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey video and know the features that appeal the most to your ... read more about WebMaxy Analyzer

Vtiger is an AI-integrated CRM software for startups and small to medium businesses. The software integrates easily with other tools to align all your teams under one dashboard at every stage in ... read more about Vtiger CRM

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across ... read more about Genesys

WorkHub Tasks can speed up request processing and issue resolutions by streamlining internal processes like service requests or IT supports. Beyond keeping track of what is happening inside your organization, you can ... read more about Workhub Tasks

NextLevel.AI is a set of human-like, fully adaptable AI voice agents that optimize workflows, enhance customer experiences, and deliver deep, actionable insights. Whether for enterprises, startups, or small businesses, this powerful solution ... read more about NextLevel.AI

Front is your hub for all things customer communication. We combine the simplicity of email with the intelligence of a CRM, so you can provide tailor-made service at scale. Collaborate easily, eliminate ... read more about Front

Tidio makes advanced customer support automation accessible to businesses of any size—without the usual technical barriers. It merges live chat, help desk, issue ticketing, chatbot automation, and AI agents into one cohesive ... read more about Tidio

Sprinklr is the first unified customer experience management platform for the enterprise. We help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social ... read more about Sprinklr

Real-time customer insights that lead to action across the entire organization. Deliver breakthrough customer experiences with the most powerful, agile Experience Management Platform™. Qualtrics Experience Management (XM) is the only software platform ... read more about Qualtrics

Gainsight CS makes customers your best growth engine. Get a comprehensive view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver outcomes.

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a ... read more about Zoho SalesIQ

Dixa is the new way to deliver effortless and personal customer service. Our software eliminates chaos created by using disconnected systems and unifies the customer experience across all channels including email, chat, ... read more about Dixa

Gladly is reinventing customer service to put people at the of it. With a customer service platform that enables B2C companies to focus on people talking to people throughout a lifetime of ... read more about Gladly

Convert your website visitors into customers. Answer visitor questions and close more deals with webchat, designed for businesses of all sizes. Respond to website visitors right from your mobile phone. Personalize messages ... read more about Birdeye

Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation ... read more about Podium

Influitive works with forward-thinking marketers and digital businesses who want a better way to engage customers and mobilize advocates to increase referrals, references, reviews, case studies, and more. Our easy-to-use platform combines ... read more about Influitive

AI is here to stay. Optimize costs and increase service efficiency with our no-code automation and chatbot features. Now also available with GPT-4 integration. The prime time to engage customers is when ... read more about Userlike

Every month, billions of people use Facebook to connect with their friends and favorite brands. Facebook messenger for business allows brands to have more meaningful conversations with their customers. Quiq combines the ... read more about Quiq

Froged is easy to install, just with a few steps, you can include in your product, live chat, knowledge base, in-app messages and much more to have a life cycle customer service

Deliver quality and engaging learning experiences to your target audience with Thought Industries, the world's leading B2B customer education and extended enterprise learning platform designed for for-profit training organizations, software companies, consulting ... read more about Thought Industries

SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask ... read more about SurveyMonkey

SurveyLab is a professional online survey tool and questionnaire software that supports survey creation process, automates response collection and report generation.

SurveySparrow helps you take your surveys and market research tools to the next level by turning mundane feedback surveys into engaging conversations. They offer free tools as well as paid versions with ... read more about SurveySparrow

piHappiness is a Comprehensive Real-time Customer Feedback App & Software, measuring Customer Satisfaction. The Customer Service Software Uses Multiple Metrics like Emoticons, NPS scores, Feedback Categories, and Reasons, Single and Multiple Questionnaires ... read more about piHappiness

Conversocial enables brands to deliver seamless customer service over social messaging channels. A strategic partner from day one, we have proven experience in transforming platform, processes and people to help our partners ... read more about Conversocial

SoGoSurvey makes it easy to conduct online surveys, analyze survey data in an efficient way. We are different from the traditional survey industry as we provide extremely powerful ways to collect and ... read more about SoGoSurvey

Kademi is enterprise software that enables brands and digital agencies to create highly customised business tools in very short time-frames. With over 25 integrated Apps from training to rewards, email automation and ... read more about Kademi

Pobuca Connect is a cloud app that turns your multiple and non-connected business contact lists into one unified company address book which is easy to access from everywhere and ready to share ... read more about Pobuca Connect

ThinkOwl is an Artificial intelligence based, next-generation service-desk software that combines human and machine learning. It leverages your agents' productivity to the maximum by intelligent automation. ThinkOwl empowers your organization to enhance ... read more about ThinkOwl

Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering ... read more about Kustomer

3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable ... read more about 3C Logic

Technology will always be evolving, but engagement is timeless. Engaged customers generate more revenue and often become your advocates. At Right On Interactive, we’ve seen profitable growth sustained when marketers view engagement ... read more about Customer Lifecycle Marketing

GatherUp is a customer experience and online review engine that enables insights, empowers marketing and converts customers. Gather customer feedback and reviews into one place to drive sales up for your business. ... read more about GatherUp

Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reviews, improve customer experience, and drive traffic, visits and revenue.

ReviewTrackers is the award-winning customer feedback software that helps businesses transform the customer experience. The platform collects review data from 150+ review sites to surface customer insights that enable brands to listen, ... read more about ReviewTrackers

The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and personalization engine with rich notifications, pulse feedback and referral management to provide an ... read more about SmartKarrot

Chekkit Review Management helps local businesses get hundreds of reviews on Google, Facebook, RateMDs, and many more. The Chekkit platform makes it easy to ask your customers for a review, track your ... read more about Chekkit Reviews

Customer Alliance is a 360 reputation management software tailored for the hospitality industry that facilitates the analysis and collection of reviews through a personalized automatic guest survey. It increases the visibility of ... read more about Customer Alliance

eGain Solve is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and ... read more about eGain Solve

Nuvi provides real-time solutions for enterprise brands to lead rather than react in social and across the web. Nuvi enables organizations the power to own their conversations through industry-leading enterprise solutions for ... read more about NUVI

A Social Listening and Analytics tool with power of 4 products in one.. One tool for everything you need as a brand. Konnect Insights is used by Marketers, Customer Care, Top Management, ... read more about Konnect Insights

Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence ... read more about Clarabridge

Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to get more great reviews and build a great reputation. NiceJob automates your social media marketing using your great ... read more about NiceJob

MomentFeed uniquely manages and automates each of the local-mobile search triggers - consistent and accurate location data management, local social media engagement, and reputation/review management - via its Unified Platform, and helps ... read more about MomentFeed