3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, and SugarCRM.
Core Features
Call Center Features
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail
Auto Dialer Features
  • Call Center Management
  • Call Recording
  • Call Scripting
  • Campaign Control
  • Contact List
  • Lead Management
  • Predictive Dialer
  • Preview Dialer
  • Real Time Reports
  • Scheduled Callbacks
Call Tracking Features
  • Call Recording
  • Call Routing
  • Caller Identification
  • CRM Integration
  • Intuitive Dashboard
  • Keyword Tracking
  • Paid Search Attribution
  • Real-Time Analytics
Customer Engagement Features
  • Communication Management
  • Feedback Management
  • Response Template
  • Reporting/Analytics
Customer Experience Features
  • Action Management
  • Dashboard
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Text Analysis
  • Trend Analysis
Pricing Type
Contact Vendor
Free Version
Payment Frequency
Monthly Payment
Customer Reviews
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Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Android
  • Windows
  • Phone
Knowledge Base
  • Help Guides
  • Blogs
  • Whitepapers
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