Overview
3CLogic
3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, and SugarCRM.
Media
Core Features
Call Center Features
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Voicemail
Auto Dialer Features
  • Call Center Management
  • Call Recording
  • Call Scripting
  • Campaign Control
  • Contact List
  • Lead Management
  • Predictive Dialer
  • Preview Dialer
  • Real Time Reports
  • Scheduled Callbacks
Call Tracking Features
  • Call Recording
  • Call Routing
  • Caller Identification
  • CRM Integration
  • Intuitive Dashboard
  • Keyword Tracking
  • Paid Search Attribution
  • Real-Time Analytics
Customer Engagement Features
  • Communication Management
  • Feedback Management
  • Response Template
  • Reporting/Analytics
Customer Experience Features
  • Action Management
  • Dashboard
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Sentiment Analysis
  • Text Analysis
  • Trend Analysis
Pricing
Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Monthly Payment
Customer Reviews
0.0
No Review
No service reviews are submitted yet.
Be the first one to review
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • Android
  • Windows
Support
  • Phone
Knowledge Base
  • Help Guides
  • Blogs
  • Whitepapers
Claim Profile

This software profile has not been claimed by anyone till now. If you belong to this software and have the authority to own this GoodFirms profile, then please claim it now.

Claim Now