Overview

About 3C Logic

3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable speech-enabled offerings for leading CRMs, including ServiceNow, Salesforce, and SugarCRM.

At a glance

Software information

Industries served, licensing and the support 3C Logic provides.

Industries

Marketing-advertising
Telecommunications

Licensing

Proprietary
Monthly Payment

Support

Phone
24x7 Support

Training

Help Guides
Blogs
Whitepapers

Knowledge Base

Help Guides
Video
Blog
Whitepapers

Languages (1)

English

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Capabilities

3C Logic features

The full feature set, grouped by module.

Call Center Software

Call Logging
Call Recording
Call Scripting
Campaign Management
Conference Calling
Escalation Management
Interactive Voice Response
Manual Dialer
Predictive Dialer
Queue Management
Voicemail

Auto Dialer Software

Call Center Management
Call Recording
Call Scripting
Campaign Control
Contact List
Lead Management
Predictive Dialer
Preview Dialer
Real Time Reports
Scheduled Callbacks

Call Tracking Software

Call Recording
Call Routing
Caller Identification
CRM Integration
Intuitive Dashboard
Keyword Tracking
Paid Search Attribution
Real-Time Analytics

Customer Engagement Software

Communication Management
Feedback Management
Reporting/Analytics

Customer Experience Software

Action Management
Dashboard
Multi-Channel Data Collection
Predictive Analytics
Sentiment Analysis
Text Analysis
Trend Analysis

Plans

3C Logic pricing

Free Version

Payment Frequency

Monthly Payment

Preferred Currency

USD ($)

Vendor pricing page

Media

Screenshots & video

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