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Real-time customer insights that lead to action across the entire organization. Deliver breakthrough customer experiences with the most powerful, agile Experience Management Platform™. Qualtrics Experience Management (XM) is the only software platform that helps brands continually assess the quality of their four core experiences—customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.
- Computer-software
- Marketing-advertising
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
- iPhone/iPad
- Android
- Windows
- Mac
SUPPORT
- Phone
-
WeekdaysSupport Days
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
Support Time- 08:00 to 20:00 (MST)
Knowledge Base
- Help Guides
- Video
- Blogs
- Case Studies
Qualtrics Core Features
- Analytics & Insights
- Campaign Management
- Custom Dashboard
- Multi-Channel
- Review Generation
- Review Monitoring
- Social Monitoring
- Benchmarking
- Data Management
- Multi- Channel Distribution
- Reporting/Analysis
- Sample Management
- Statistical Analysis
- Survey Management
- Churn Management
- Communication Management
- Feedback Management
- Reporting/Analytics
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
- Analytics & Insights
- Campaign Management
- Feedback Management
- Response Management
- Review Generation
- Review Monitoring
- Review Notifications
- Social Sharing
Qualtrics Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
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No
Payment Frequency
-
Quote Based
Qualtrics Reviews
Astrid Oviedo
Posted on Oct 12, 2020
Not just for surveys
Review Summary
I am a professor in a university. I used Qualtrics for my dissertation. I like its seamless integration with SPSS. But Qualtrics is not just for survey or research, I use Qualtrics to do low-stakes learning activities for my course, Nursing Research. The quiz tool on our learning management system does not match the capability of Qualtrics, in my opinion.
Jeanette Høj Jensen
Posted on Oct 05, 2020
Overall, great software
Review Summary
I have used it for a survey and I've been very happy with it overall. There were a couple of glitches, some of them fixable by customer service and some of them not. For example, when I exported graphs etc. sometimes the numbers on the x or y axis where on top of each other, which could not be corrected. Also, it is not possible to adjust the font, size etc of the text on graphs.
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